"Left Behind" by Flash Player lately (although by Illustrator and PhotoShop earlier)

Question

Adobe and Apple need to be more supportive of older systems and use of older software that one uses for special applications. I need to use Classic periodically and have to do my "gymnastics" in order to accomplish things that current or slightly earlier software will not accomplish. I even have to go back to Illustrator III to get "blends" that produce separate items when the blends are "unjoined." If I did not go back to III, I could not accomplish my tasks — "import" these changes into a later generation Illustrator. The same is true for PhotoShop. Some procedures will not operate in later Photoshop, so I must go back to 2.5 or 3 in order to make some items that will then be opened in a later version. Meanwhile, I must first use a non-Intel machine and a system that will run Classic, or I cannot accomplish the task I must undertake. Now I find that Flash Player will not work on these systems, and I cannot get videos when I need them.
Hurray for progress, but not when benefit is for the software and hardware developer's convenience and sale of product alone. It comes across as inadequate "customer care" when some of these customers are developing good things that should be a complement to the success of the software and hardware makers' products. If their [Adobe, Apple, and other computer industry businesses] goal is only to make money, and lots of it, then they have succeeded. Of course they have [also] succeeded in frustrating most of us enough that we will not write much on this panel [on the previous comments page I encountered] because the "submit a question" box inhibits one from seeing [the last three letters of] what he is writing, and thus writers will [be expected to "by default," it seems] leave very short questions and comments. To me this is manipulation and control, not "service." But again isn't that a "sign of or time," the interest of gaining for one's self [primarily], mostly at the expense of others? I guess that famous Adobe as well as well-known Apple has succumbed to that illness, as many others in our society have done as well in "drinking that Kool-Aid."
Returning to "service-oriented products” would ultimately guarantee sales, and customer satisfaction. Unfortunately many do not realize they should be "dissatisfied" because they have been "trained" by businesses [sort of like Pavlov's dog] to "roll over and play dead" and to "just hand over the money," even if the business is not providing the "best," as it "should," and "could." Disgruntled? Dissatisfied? No, more like "disappointed" in people of executive leadership who are "sailing for themselves" rather than for "everyone else on board." Perhaps this message will reach the right ears, and change will be made, and we all be included in the "business relationship" [rather than just the businesses]. I hope this is taken to heart, for it is the "crux" of the matter. I am not the only one out there that feels this way. Maybe I am sounding out what others did not know what was "really bugging them" about the process they have been undergoing [I think I am — haven't we lost something we should "return" to?].
Yep, I need Adobe to support Flash Player on Mac OS 10.4.11 non-Intel machines myself [I have, however, gotten used to the Illustrator and PhotoShop "problems" it  seems].
Jerry C of SA
Message was edited by: Jerry C of SA

Answer 1

Adobe and Apple need to be more supportive of older systems and use of older software that one uses for special applications. I need to use Classic periodically and have to do my "gymnastics" in order to accomplish things that current or slightly earlier software will not accomplish. I even have to go back to Illustrator III to get "blends" that produce separate items when the blends are "unjoined." If I did not go back to III, I could not accomplish my tasks — "import" these changes into a later generation Illustrator. The same is true for PhotoShop. Some procedures will not operate in later Photoshop, so I must go back to 2.5 or 3 in order to make some items that will then be opened in a later version. Meanwhile, I must first use a non-Intel machine and a system that will run Classic, or I cannot accomplish the task I must undertake. Now I find that Flash Player will not work on these systems, and I cannot get videos when I need them.
Hurray for progress, but not when benefit is for the software and hardware developer's convenience and sale of product alone. It comes across as inadequate "customer care" when some of these customers are developing good things that should be a complement to the success of the software and hardware makers' products. If their [Adobe, Apple, and other computer industry businesses] goal is only to make money, and lots of it, then they have succeeded. Of course they have [also] succeeded in frustrating most of us enough that we will not write much on this panel [on the previous comments page I encountered] because the "submit a question" box inhibits one from seeing [the last three letters of] what he is writing, and thus writers will [be expected to "by default," it seems] leave very short questions and comments. To me this is manipulation and control, not "service." But again isn't that a "sign of or time," the interest of gaining for one's self [primarily], mostly at the expense of others? I guess that famous Adobe as well as well-known Apple has succumbed to that illness, as many others in our society have done as well in "drinking that Kool-Aid."
Returning to "service-oriented products” would ultimately guarantee sales, and customer satisfaction. Unfortunately many do not realize they should be "dissatisfied" because they have been "trained" by businesses [sort of like Pavlov's dog] to "roll over and play dead" and to "just hand over the money," even if the business is not providing the "best," as it "should," and "could." Disgruntled? Dissatisfied? No, more like "disappointed" in people of executive leadership who are "sailing for themselves" rather than for "everyone else on board." Perhaps this message will reach the right ears, and change will be made, and we all be included in the "business relationship" [rather than just the businesses]. I hope this is taken to heart, for it is the "crux" of the matter. I am not the only one out there that feels this way. Maybe I am sounding out what others did not know what was "really bugging them" about the process they have been undergoing [I think I am — haven't we lost something we should "return" to?].
Yep, I need Adobe to support Flash Player on Mac OS 10.4.11 non-Intel machines myself [I have, however, gotten used to the Illustrator and PhotoShop "problems" it  seems].
Jerry C of SA
Message was edited by: Jerry C of SA