Left Serial Track ball button doesn't aleways work in Firefox and T-bird, but works well in IE8 and other programs on this computer

Sys=WinXP SP3, ASUS MB, Athelon X2 6000 CPU, 4 (3) gb mem.
Intac Systems mouse trak track ball. This device works fine
with all the other programs on my computer. In T-bird or Firefox
the left mouse button often doesn't work for minutes at a time
then works for a few seconds, then stops again. The right button
works all the time, even when the left has stopped, as does the
ball to move the cursor. Have reloaded the Microsoft serial
mouse drivers and tested the mouse and all is OK.

The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
Firefox shows "Use custom settings for history" as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".
"Never Remember History" means that Private Browsing is active and "Always use private browsing mode" gets a checkmark.
You need to remove the checkmark on "Always use private browsing mode" to leave Private Browsing mode or chose the "Remember History" setting.
*https://support.mozilla.org/kb/Private+Browsing

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Installed Xl Pro but get message Serial Number you provided is valid, but a qualifying product could not be found on this computer

I just bought and installed Adobe Acrobat XI Pro, but when I open it, or access a PDF file, I get the error message "Serial Number you provided is valid, but a qualifying product could not be found on this computer."
The list of products on the drop down list that comes with this message includes Adobe Acrobat XI Standard and Adobe Acrobat X Pro Macintosh, but doesn't include Adobe Pro XI for Windows. Selecting either of those, and using my serial number, fails, of course. As a result, I can't run my newly purchased program, or access any PDFs.
Please tell me what to do.
Chuck Poland
[email protected]

Chuck you have placed Order for Acrobat Upgrade if you don't have any previous version of Acrobat than you need to cancel this order and need to buy a full version.

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is download the qualifying product which I purchased just a year ago? Any help will be greatly appreciated.

I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes. Thank you for your response. I'm all good now.

Serial number you provided is valid, but a qualifiying product could not be found on this computer

I had Acrobat XI Pro installed on my old computer.
I downloaded a trial version on my new computer and ended my product key.
The software downloaded and installed but when I go to use it I get this message "Serial number you provided is valid, but a qualifiying product could not be found on this computer".
Apparently this is due to my product key being an upgrade licence (I had a previous version of Acrobat before I upgraded on my old machine.
How do I get XI to work on my new machine?

During the install you SHOULD be provided a screen where you may enter your old product serial number

SERIAL NUMBER YOU PROVIDED IS VALID BUT A QAULIFYING PRODUCT COULD NOT BE FOUND ON THIS COMPUTER

I HAVE DOWNLOADED ACORBAT XI PRO AND WHEN I CLICK ON ICON ON MY DESK TOP THIS APPEARS
SERIAL NUMBER YOU PROVIDED IS VALID BUT A QUALIFYING PRODUCT COULD NOT BE FOUND ON THIS COMPUTER
HELP?

Hi elizabethr49128712,
Did you upgrade from a previous version of Acrobat? The "qualifying product" is the older version that you owned before you purchased the upgrade. It is what qualifies you to use the less expensive upgrade version. So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
Please see this document for more information:
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Best,
Sara

I am trying to activate our adobe in-design and we are getting a message "serial number you provided is valid but a qualifying product could not be found on this computer"

I am trying to activate our adobe in-design and we are getting a message "serial number you provided is valid but a qualifying product could not be found on this computer"

Hi there!
Are you certain that the serial number is for InDesign? And the correct version?
Please feel free to PM me if you wish to verify the serial number.
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I receive message "Serial number you provided is valid, but a qualifying product could not be found on this computer" when I try and install Acrobat XI Standard

I have a PC with windows 7 installed. Acrobat X reader and Acrobat XI Pro trial version run fine. I have purchased Acrobat XI Standard and there is a serial number in my account. Acrobat XI Standard installs fine but I receive the error message after putting my serial number in, "Serial number you provided is valid, but a qualifying product could not be found on this computer."

The message identifies that you have purchased an upgrade version of the applications and it is asking you to identify the previous version of that application that you are upgrading from and then to provide its serial number.
If you did not intend to purchase an upgrade version then you probably need to cancel that and purchase it at full price.

Trying to Reinstall CS6 Master "Serial Number you provided is valid, but a qualifying product could not be found on this computer"

I re-downloaded CS6 after cleaning my computer and when I enter the Serial Number I get this message "Serial Number you provided is valid, but a qualifying product could not be found on this computer". From other posts I saw that someone contacted support but I can't find a number anywhere that I can call. Hoping someone can help me ASAP due to these programs being essential for my business.

You can try contacting Support thru chat though I do not know if they are available on weekends.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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Hey there lollypops21,
It sounds like you are connected to the internet otherwise, but iTunes is giving you this error message when trying to get info from the Gracenote database to retrieve your album info. I had a couple of articles I wanted to recommend you try. First this one named:
iTunes for Windows can't access the Internet if proxy settings are incorrect
http://support.apple.com/kb/ts1490
You can always enter in the album information manually with this article if needed:
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http://support.apple.com/kb/PH12360
Customize song and CD info
You can edit information in the Info window to make it easier to find and sort items in your library. For example, you can:
Group individual movements on a classical CD into one work by indicating the name of the work (for example, “Piano concerto in A Minor, Op. 54”) in the Grouping field.
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Create a Smart Playlist that includes only songs that are just the right speed for your workout by typing the number of beats per minute in the BPM field. For instructions, see Create a Smart Playlist.
Identify a movie as a music video (click the Options button, and choose Music Video from the Media Kind pop-up menu).
Identify an item that you imported from a CD as an audiobook, so it appears under Audiobooks instead of Music (click the Options button and choose Audiobook from the Media Kind pop-up menu). If you do this, iTunes also remembers your place in the audiobook.
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Thank you for using Apple Support Communities.
Take care,
Sterling

'Serial Number you have provided is valid, but a qualifying product could not be found on this computer`?

I am trying to install cs6 design and web premium on my new laptop via the DL content on the adobe website. I have downloaded the 2 correct files which automatically extract everything, but when I get to entering the serial number, it tells me that my serial number is valid, but there isn't a qualifying product found on my computer. The drop down tab of alternative products doesn't even feature Design and Web Premium. Can someone shed some light on the issue?
Many Thanks

Your serial number is for an upgrade (as opposed to a full version = full price serial number).
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Left Serial Track ball button doesn't aleways work in Firefox and T-bird, but works well in IE8 and other programs on this computer

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