Left side usb ports not working

my laptop has three usb ports. 2on left side and one on right side.  since few days the ports on the left side are not working while the one on right is working fine. even when attach my mobile with usb it only shows the charging light and the phone charges. but there is device or popup on the screen regarding any insertion.i have tried all the necessary measures suggested on internett but they are not working for me. please help.

Hello , Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community! I came across your post about the USB ports, and wanted to help! Please review the following document, as it may help to resolve the issue for you:HP PCs - Troubleshooting USB Connections (Windows 7) Please let me know if this information was helpful by clicking the thumbs up below.
Regards!

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