Left touchpad is broken

my left touchpad button is shaking and i need to press it hard.i think the springs inside are shaken.i bought this laptop 2 months ago and it has started creating problems for me.i bought this from India but right now i am in Uk for a year.where do i get it repair from???please guide me asap.

Sorry for the wrong info..
I overlooked it as without touchpad.. mistake
You can order it..
Although I am an HP employee, I am speaking for myself and not for HP.

Similar Messages

HP Pavilion DV6-1264CA Artist Edition 2 left touchpad button is screwed up

I'm a proud owner of an Artist Edition DV6 laptop, but a few months ago the left touchpad button suffered a bit of a failure. Through normal use, the left side of the left button (the one you use to click on just about everything) seems to have broken down. I am not familiar with the inner workings of this device, but it feels like there are two underlying supports that hold the button up and allow it to be clicked down on, one on each side of the button.
A while ago, the left side of the button started squeaking while clicking, and now it sags down, and the button can be rocked from side to side. The right side of the button is still up, and it now sits on a slant. Visually it is just a minor annoyance, but what is driving me batty is that now the button essentially "clicks" on its own. It can still be used normally, but often the button will click multiple times within a fraction of a second. I only use the laptop for entertainment, but it's still annoying as hell, especially when playing games where unintended clicking can lead to irreversible actions.
I have looked into the HP catalog for repair parts, but as other Artist Edition owners have discovered, there are no specific parts for the AE model, and the only relevant part is a complete touchpad with the whole palm rest attached to it. Of course, the palm rest doesn't have the Artist Edition graphics on it, which I absolutely intend to keep.
So I was wondering, if i can locate another palm rest with the touchpad, is the touchpad transferrable to my palm rest? Or is it inseparable? Are all DV6 touchpads the same? Or alternately, if I disassemble my touchpad, what are the chances that it is repairable? Maybe something just popped out of place?
Oh, and before you ask, the laptop is out of warranty, and I'm not sure I trust the clowns at Best Buy to be able to fix it, and to do so in a timely manner. I'd rather explore all options and see if I can fix it myself first.
Any help would be appreciated.
Thanks,
Phil

Does anybody have any input? I see tons of sellers selling HP DV6 parts on eBay, I just need to know if I can swap over a touchpad from one palmrest to another, and if all touchpads are the same in the DV6-7 range.

Touchpad Button Broken

Hi
The left button on my dv6 touchpad 'broke' yesterday. It only registers a click in a certain place on the button, and if you try to click on any other part of the button, it just presses right down and nothing happens.
I'm guessing the whole touchpad will have to be replaced, but wondered if anyone can confirm that, please ?
Also, does anyone know how to get HP to reply to emails submitted via their website ? I've reported this fault twice, and have had no responses whatsoever !
Many thanks
Liz

Mine broken also. a few months out of warranty. Just like the battery won't take a charge. just like they stop updating printer drives for some printers in Windows 7. They don't care. I called and tried to get some "help" with my issues, but I am out of warranty.
shame on me for spending 700 bucks on a laptop and assuming it wiykd be usable after the 12 month warranty is up.
And I was wrong. Very many people having the same issues. I guess HP should be happy they aren't a car company, because they would have been forced into recalls.
Just quit buying HP Stuff....I know I will.

Left touchpad button delay in web browsers

I'm at a loss to figure out what could be causing my left button on my touchpad to delay intermittently. On both Google Chrome (whether stable, beta or dev) and Firefox, the left button when pressed may not respond for up to a few seconds. This is most noticeable when using Google Street View and Google Maps, which refuse to change viewpoint when holding down the left button. It isn't a Flash fault because there is also a delay when highlighting text.
I can rule out the possibility of any hardware fault as the left button on the touchpad works fine elsewhere, within KDE (ie. drag and dropping works without delay or fault) and other applications.
Output of my X log:
[ 5.365]
X.Org X Server 1.14.1
Release Date: 2013-04-17
[ 5.365] X Protocol Version 11, Revision 0
[ 5.365] Build Operating System: Linux 3.8.7-1-ARCH x86_64
[ 5.365] Current Operating System: Linux TGHE 3.8.10-1-ARCH #1 SMP PREEMPT Sat Apr 27 12:36:59 CEST 2013 x86_64
[ 5.365] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-linux root=UUID=99d5896f-0144-4c5c-8c54-c11229ef01eb ro quiet
[ 5.365] Build Date: 17 April 2013 02:37:06PM
[ 5.365]
[ 5.365] Current version of pixman: 0.28.2
[ 5.365] Before reporting problems, check http://wiki.x.org
to make sure that you have the latest version.
[ 5.365] Markers: (--) probed, (**) from config file, (==) default setting,
(++) from command line, (!!) notice, (II) informational,
(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 5.365] (==) Log file: "/var/log/Xorg.0.log", Time: Sun Apr 28 21:34:03 2013
[ 5.367] (==) Using config directory: "/etc/X11/xorg.conf.d"
[ 5.368] (==) No Layout section. Using the first Screen section.
[ 5.368] (==) No screen section available. Using defaults.
[ 5.368] (**) |-->Screen "Default Screen Section" (0)
[ 5.368] (**) | |-->Monitor "<default monitor>"
[ 5.368] (==) No monitor specified for screen "Default Screen Section".
Using a default monitor configuration.
[ 5.368] (==) Automatically adding devices
[ 5.368] (==) Automatically enabling devices
[ 5.368] (==) Automatically adding GPU devices
[ 5.369] (WW) The directory "/usr/share/fonts/OTF/" does not exist.
[ 5.369] Entry deleted from font path.
[ 5.370] (WW) `fonts.dir' not found (or not valid) in "/usr/share/fonts/100dpi/".
[ 5.371] Entry deleted from font path.
[ 5.371] (Run 'mkfontdir' on "/usr/share/fonts/100dpi/").
[ 5.371] (WW) `fonts.dir' not found (or not valid) in "/usr/share/fonts/75dpi/".
[ 5.371] Entry deleted from font path.
[ 5.371] (Run 'mkfontdir' on "/usr/share/fonts/75dpi/").
[ 5.371] (==) FontPath set to:
/usr/share/fonts/misc/,
/usr/share/fonts/TTF/,
/usr/share/fonts/Type1/
[ 5.371] (==) ModulePath set to "/usr/lib/xorg/modules"
[ 5.371] (II) The server relies on udev to provide the list of input devices.
If no devices become available, reconfigure udev or disable AutoAddDevices.
[ 5.371] (II) Loader magic: 0x7fcc20
[ 5.371] (II) Module ABI versions:
[ 5.371] X.Org ANSI C Emulation: 0.4
[ 5.371] X.Org Video Driver: 14.1
[ 5.371] X.Org XInput driver : 19.1
[ 5.371] X.Org Server Extension : 7.0
[ 5.373] (--) PCI:*(0:1:0:0) 10de:0dcd:1028:04b7 rev 161, Mem @ 0xd4000000/16777216, 0xc0000000/268435456, 0xd0000000/33554432, I/O @ 0x00004000/128, BIOS @ 0x????????/524288
[ 5.498] Initializing built-in extension Generic Event Extension
[ 5.498] Initializing built-in extension SHAPE
[ 5.498] Initializing built-in extension MIT-SHM
[ 5.498] Initializing built-in extension XInputExtension
[ 5.498] Initializing built-in extension XTEST
[ 5.498] Initializing built-in extension BIG-REQUESTS
[ 5.498] Initializing built-in extension SYNC
[ 5.498] Initializing built-in extension XKEYBOARD
[ 5.498] Initializing built-in extension XC-MISC
[ 5.498] Initializing built-in extension SECURITY
[ 5.498] Initializing built-in extension XINERAMA
[ 5.498] Initializing built-in extension XFIXES
[ 5.498] Initializing built-in extension RENDER
[ 5.498] Initializing built-in extension RANDR
[ 5.498] Initializing built-in extension COMPOSITE
[ 5.498] Initializing built-in extension DAMAGE
[ 5.498] Initializing built-in extension MIT-SCREEN-SAVER
[ 5.498] Initializing built-in extension DOUBLE-BUFFER
[ 5.498] Initializing built-in extension RECORD
[ 5.498] Initializing built-in extension DPMS
[ 5.498] Initializing built-in extension X-Resource
[ 5.498] Initializing built-in extension XVideo
[ 5.498] Initializing built-in extension XVideo-MotionCompensation
[ 5.498] Initializing built-in extension XFree86-VidModeExtension
[ 5.498] Initializing built-in extension XFree86-DGA
[ 5.498] Initializing built-in extension XFree86-DRI
[ 5.498] Initializing built-in extension DRI2
[ 5.498] (II) LoadModule: "glx"
[ 5.499] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[ 5.560] (II) Module glx: vendor="NVIDIA Corporation"
[ 5.560] compiled for 4.0.2, module version = 1.0.0
[ 5.560] Module class: X.Org Server Extension
[ 5.560] (II) NVIDIA GLX Module 313.30 Wed Mar 27 15:51:21 PDT 2013
[ 5.560] Loading extension GLX
[ 5.560] (==) Matched nouveau as autoconfigured driver 0
[ 5.560] (==) Matched nvidia as autoconfigured driver 1
[ 5.560] (==) Matched nv as autoconfigured driver 2
[ 5.560] (==) Matched vesa as autoconfigured driver 3
[ 5.560] (==) Matched modesetting as autoconfigured driver 4
[ 5.560] (==) Matched fbdev as autoconfigured driver 5
[ 5.560] (==) Assigned the driver to the xf86ConfigLayout
[ 5.560] (II) LoadModule: "nouveau"
[ 5.562] (WW) Warning, couldn't open module nouveau
[ 5.562] (II) UnloadModule: "nouveau"
[ 5.562] (II) Unloading nouveau
[ 5.562] (EE) Failed to load module "nouveau" (module does not exist, 0)
[ 5.562] (II) LoadModule: "nvidia"
[ 5.563] (II) Loading /usr/lib/xorg/modules/drivers/nvidia_drv.so
[ 5.569] (II) Module nvidia: vendor="NVIDIA Corporation"
[ 5.569] compiled for 4.0.2, module version = 1.0.0
[ 5.569] Module class: X.Org Video Driver
[ 5.570] (II) LoadModule: "nv"
[ 5.571] (WW) Warning, couldn't open module nv
[ 5.571] (II) UnloadModule: "nv"
[ 5.571] (II) Unloading nv
[ 5.571] (EE) Failed to load module "nv" (module does not exist, 0)
[ 5.571] (II) LoadModule: "vesa"
[ 5.571] (WW) Warning, couldn't open module vesa
[ 5.571] (II) UnloadModule: "vesa"
[ 5.571] (II) Unloading vesa
[ 5.571] (EE) Failed to load module "vesa" (module does not exist, 0)
[ 5.571] (II) LoadModule: "modesetting"
[ 5.571] (WW) Warning, couldn't open module modesetting
[ 5.571] (II) UnloadModule: "modesetting"
[ 5.571] (II) Unloading modesetting
[ 5.571] (EE) Failed to load module "modesetting" (module does not exist, 0)
[ 5.571] (II) LoadModule: "fbdev"
[ 5.571] (WW) Warning, couldn't open module fbdev
[ 5.571] (II) UnloadModule: "fbdev"
[ 5.571] (II) Unloading fbdev
[ 5.571] (EE) Failed to load module "fbdev" (module does not exist, 0)
[ 5.571] (II) NVIDIA dlloader X Driver 313.30 Wed Mar 27 15:33:21 PDT 2013
[ 5.571] (II) NVIDIA Unified Driver for all Supported NVIDIA GPUs
[ 5.572] (++) using VT number 7
[ 5.596] (II) Loading sub module "wfb"
[ 5.596] (II) LoadModule: "wfb"
[ 5.596] (II) Loading /usr/lib/xorg/modules/libwfb.so
[ 5.597] (II) Module wfb: vendor="X.Org Foundation"
[ 5.597] compiled for 1.14.1, module version = 1.0.0
[ 5.597] ABI class: X.Org ANSI C Emulation, version 0.4
[ 5.597] (II) Loading sub module "ramdac"
[ 5.597] (II) LoadModule: "ramdac"
[ 5.597] (II) Module "ramdac" already built-in
[ 5.598] (II) NVIDIA(0): Creating default Display subsection in Screen section
"Default Screen Section" for depth/fbbpp 24/32
[ 5.598] (==) NVIDIA(0): Depth 24, (==) framebuffer bpp 32
[ 5.598] (==) NVIDIA(0): RGB weight 888
[ 5.598] (==) NVIDIA(0): Default visual is TrueColor
[ 5.598] (==) NVIDIA(0): Using gamma correction (1.0, 1.0, 1.0)
[ 5.599] (**) NVIDIA(0): Enabling 2D acceleration
[ 6.276] (WW) NVIDIA(GPU-0): Unable to read EDID for display device DFP-2
[ 6.283] (II) NVIDIA(0): NVIDIA GPU GeForce GT 555M (GF106) at PCI:1:0:0 (GPU-0)
[ 6.283] (--) NVIDIA(0): Memory: 3145728 kBytes
[ 6.283] (--) NVIDIA(0): VideoBIOS: 70.06.32.00.03
[ 6.283] (II) NVIDIA(0): Detected PCI Express Link width: 16X
[ 6.521] (--) NVIDIA(0): Valid display device(s) on GeForce GT 555M at PCI:1:0:0
[ 6.521] (--) NVIDIA(0): DFP-0
[ 6.521] (--) NVIDIA(0): DFP-1
[ 6.521] (--) NVIDIA(0): LGD (DFP-2) (connected)
[ 6.521] (--) NVIDIA(0): DFP-3
[ 6.521] (--) NVIDIA(0): DFP-0: 165.0 MHz maximum pixel clock
[ 6.521] (--) NVIDIA(0): DFP-0: Internal Single Link TMDS
[ 6.521] (--) NVIDIA(0): DFP-1: 165.0 MHz maximum pixel clock
[ 6.521] (--) NVIDIA(0): DFP-1: Internal Single Link TMDS
[ 6.521] (--) NVIDIA(0): LGD (DFP-2): 480.0 MHz maximum pixel clock
[ 6.521] (--) NVIDIA(0): LGD (DFP-2): Internal DisplayPort
[ 6.521] (--) NVIDIA(0): DFP-3: 480.0 MHz maximum pixel clock
[ 6.521] (--) NVIDIA(0): DFP-3: Internal DisplayPort
[ 6.521] (**) NVIDIA(0): Using HorizSync/VertRefresh ranges from the EDID for display
[ 6.521] (**) NVIDIA(0): device LGD (DFP-2) (Using EDID frequencies has been
[ 6.521] (**) NVIDIA(0): enabled on all display devices.)
[ 6.530] (==) NVIDIA(0):
[ 6.530] (==) NVIDIA(0): No modes were requested; the default mode "nvidia-auto-select"
[ 6.530] (==) NVIDIA(0): will be used as the requested mode.
[ 6.530] (==) NVIDIA(0):
[ 6.530] (II) NVIDIA(0): Validated MetaModes:
[ 6.530] (II) NVIDIA(0): "DFP-2:nvidia-auto-select"
[ 6.530] (II) NVIDIA(0): Virtual screen size determined to be 1920 x 1080
[ 6.534] (--) NVIDIA(0): DPI set to (128, 130); computed from "UseEdidDpi" X config
[ 6.535] (--) NVIDIA(0): option
[ 6.535] (--) Depth 24 pixmap format is 32 bpp
[ 6.535] (II) NVIDIA: Using 3072.00 MB of virtual memory for indirect memory
[ 6.535] (II) NVIDIA: access.
[ 6.637] (II) NVIDIA(0): ACPI: failed to connect to the ACPI event daemon; the daemon
[ 6.637] (II) NVIDIA(0): may not be running or the "AcpidSocketPath" X
[ 6.637] (II) NVIDIA(0): configuration option may not be set correctly. When the
[ 6.637] (II) NVIDIA(0): ACPI event daemon is available, the NVIDIA X driver will
[ 6.637] (II) NVIDIA(0): try to use it to receive ACPI event notifications. For
[ 6.637] (II) NVIDIA(0): details, please see the "ConnectToAcpid" and
[ 6.637] (II) NVIDIA(0): "AcpidSocketPath" X configuration options in Appendix B: X
[ 6.637] (II) NVIDIA(0): Config Options in the README.
[ 6.657] (II) NVIDIA(0): Setting mode "DFP-2:nvidia-auto-select"
[ 6.747] Loading extension NV-GLX
[ 6.788] (==) NVIDIA(0): Disabling shared memory pixmaps
[ 6.788] (==) NVIDIA(0): Backing store disabled
[ 6.788] (==) NVIDIA(0): Silken mouse enabled
[ 6.789] (==) NVIDIA(0): DPMS enabled
[ 6.789] Loading extension NV-CONTROL
[ 6.789] Loading extension XINERAMA
[ 6.789] (II) Loading sub module "dri2"
[ 6.789] (II) LoadModule: "dri2"
[ 6.789] (II) Module "dri2" already built-in
[ 6.789] (II) NVIDIA(0): [DRI2] Setup complete
[ 6.789] (II) NVIDIA(0): [DRI2] VDPAU driver: nvidia
[ 6.789] (--) RandR disabled
[ 6.794] (II) Initializing extension GLX
[ 6.891] (II) config/udev: Adding input device Power Button (/dev/input/event4)
[ 6.891] (**) Power Button: Applying InputClass "evdev keyboard catchall"
[ 6.891] (**) Power Button: Applying InputClass "Keyboard Defaults"
[ 6.891] (II) LoadModule: "evdev"
[ 6.891] (II) Loading /usr/lib/xorg/modules/input/evdev_drv.so
[ 6.892] (II) Module evdev: vendor="X.Org Foundation"
[ 6.892] compiled for 1.14.0, module version = 2.8.0
[ 6.892] Module class: X.Org XInput Driver
[ 6.892] ABI class: X.Org XInput driver, version 19.1
[ 6.892] (II) Using input driver 'evdev' for 'Power Button'
[ 6.892] (**) Power Button: always reports core events
[ 6.892] (**) evdev: Power Button: Device: "/dev/input/event4"
[ 6.892] (--) evdev: Power Button: Vendor 0 Product 0x1
[ 6.892] (--) evdev: Power Button: Found keys
[ 6.892] (II) evdev: Power Button: Configuring as keyboard
[ 6.892] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXPWRBN:00/input/input4/event4"
[ 6.892] (II) XINPUT: Adding extended input device "Power Button" (type: KEYBOARD, id 6)
[ 6.893] (**) Option "xkb_rules" "evdev"
[ 6.893] (**) Option "xkb_model" "evdev"
[ 6.893] (**) Option "xkb_layout" "gb"
[ 6.936] (II) config/udev: Adding input device Video Bus (/dev/input/event7)
[ 6.936] (**) Video Bus: Applying InputClass "evdev keyboard catchall"
[ 6.936] (**) Video Bus: Applying InputClass "Keyboard Defaults"
[ 6.936] (II) Using input driver 'evdev' for 'Video Bus'
[ 6.936] (**) Video Bus: always reports core events
[ 6.936] (**) evdev: Video Bus: Device: "/dev/input/event7"
[ 6.936] (--) evdev: Video Bus: Vendor 0 Product 0x6
[ 6.936] (--) evdev: Video Bus: Found keys
[ 6.936] (II) evdev: Video Bus: Configuring as keyboard
[ 6.936] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:2b/LNXVIDEO:00/input/input7/event7"
[ 6.936] (II) XINPUT: Adding extended input device "Video Bus" (type: KEYBOARD, id 7)
[ 6.936] (**) Option "xkb_rules" "evdev"
[ 6.936] (**) Option "xkb_model" "evdev"
[ 6.936] (**) Option "xkb_layout" "gb"
[ 6.937] (II) config/udev: Adding input device Power Button (/dev/input/event1)
[ 6.937] (**) Power Button: Applying InputClass "evdev keyboard catchall"
[ 6.937] (**) Power Button: Applying InputClass "Keyboard Defaults"
[ 6.937] (II) Using input driver 'evdev' for 'Power Button'
[ 6.937] (**) Power Button: always reports core events
[ 6.937] (**) evdev: Power Button: Device: "/dev/input/event1"
[ 6.937] (--) evdev: Power Button: Vendor 0 Product 0x1
[ 6.937] (--) evdev: Power Button: Found keys
[ 6.937] (II) evdev: Power Button: Configuring as keyboard
[ 6.937] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1/event1"
[ 6.937] (II) XINPUT: Adding extended input device "Power Button" (type: KEYBOARD, id 8)
[ 6.937] (**) Option "xkb_rules" "evdev"
[ 6.937] (**) Option "xkb_model" "evdev"
[ 6.938] (**) Option "xkb_layout" "gb"
[ 6.939] (II) config/udev: Adding input device Lid Switch (/dev/input/event3)
[ 6.939] (II) No input driver specified, ignoring this device.
[ 6.939] (II) This device may have been added with another device file.
[ 6.939] (II) config/udev: Adding input device Sleep Button (/dev/input/event2)
[ 6.939] (**) Sleep Button: Applying InputClass "evdev keyboard catchall"
[ 6.939] (**) Sleep Button: Applying InputClass "Keyboard Defaults"
[ 6.939] (II) Using input driver 'evdev' for 'Sleep Button'
[ 6.939] (**) Sleep Button: always reports core events
[ 6.939] (**) evdev: Sleep Button: Device: "/dev/input/event2"
[ 6.939] (--) evdev: Sleep Button: Vendor 0 Product 0x3
[ 6.939] (--) evdev: Sleep Button: Found keys
[ 6.939] (II) evdev: Sleep Button: Configuring as keyboard
[ 6.939] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input2/event2"
[ 6.939] (II) XINPUT: Adding extended input device "Sleep Button" (type: KEYBOARD, id 9)
[ 6.939] (**) Option "xkb_rules" "evdev"
[ 6.939] (**) Option "xkb_model" "evdev"
[ 6.939] (**) Option "xkb_layout" "gb"
[ 6.941] (II) config/udev: Adding input device HDA NVidia HDMI/DP,pcm=9 (/dev/input/event14)
[ 6.941] (II) No input driver specified, ignoring this device.
[ 6.941] (II) This device may have been added with another device file.
[ 6.941] (II) config/udev: Adding input device HDA NVidia HDMI/DP,pcm=8 (/dev/input/event15)
[ 6.941] (II) No input driver specified, ignoring this device.
[ 6.941] (II) This device may have been added with another device file.
[ 6.942] (II) config/udev: Adding input device HDA NVidia HDMI/DP,pcm=7 (/dev/input/event16)
[ 6.942] (II) No input driver specified, ignoring this device.
[ 6.942] (II) This device may have been added with another device file.
[ 6.942] (II) config/udev: Adding input device HDA NVidia HDMI/DP,pcm=3 (/dev/input/event17)
[ 6.942] (II) No input driver specified, ignoring this device.
[ 6.942] (II) This device may have been added with another device file.
[ 6.943] (II) config/udev: Adding input device Laptop_Integrated_Webcam_2HDM (/dev/input/event6)
[ 6.943] (**) Laptop_Integrated_Webcam_2HDM: Applying InputClass "evdev keyboard catchall"
[ 6.943] (**) Laptop_Integrated_Webcam_2HDM: Applying InputClass "Keyboard Defaults"
[ 6.943] (II) Using input driver 'evdev' for 'Laptop_Integrated_Webcam_2HDM'
[ 6.943] (**) Laptop_Integrated_Webcam_2HDM: always reports core events
[ 6.943] (**) evdev: Laptop_Integrated_Webcam_2HDM: Device: "/dev/input/event6"
[ 6.943] (--) evdev: Laptop_Integrated_Webcam_2HDM: Vendor 0x408 Product 0x2fb1
[ 6.943] (--) evdev: Laptop_Integrated_Webcam_2HDM: Found keys
[ 6.943] (II) evdev: Laptop_Integrated_Webcam_2HDM: Configuring as keyboard
[ 6.943] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1a.0/usb2/2-1/2-1.4/2-1.4:1.0/input/input6/event6"
[ 6.943] (II) XINPUT: Adding extended input device "Laptop_Integrated_Webcam_2HDM" (type: KEYBOARD, id 10)
[ 6.943] (**) Option "xkb_rules" "evdev"
[ 6.943] (**) Option "xkb_model" "evdev"
[ 6.943] (**) Option "xkb_layout" "gb"
[ 6.944] (II) config/udev: Adding input device HDA Digital PCBeep (/dev/input/event10)
[ 6.944] (II) No input driver specified, ignoring this device.
[ 6.944] (II) This device may have been added with another device file.
[ 6.945] (II) config/udev: Adding input device HDA Intel PCH Mic (/dev/input/event11)
[ 6.945] (II) No input driver specified, ignoring this device.
[ 6.945] (II) This device may have been added with another device file.
[ 6.945] (II) config/udev: Adding input device HDA Intel PCH Headphone (/dev/input/event12)
[ 6.945] (II) No input driver specified, ignoring this device.
[ 6.945] (II) This device may have been added with another device file.
[ 6.946] (II) config/udev: Adding input device HDA Intel PCH Headphone (/dev/input/event13)
[ 6.946] (II) No input driver specified, ignoring this device.
[ 6.946] (II) This device may have been added with another device file.
[ 6.946] (II) config/udev: Adding input device AT Translated Set 2 keyboard (/dev/input/event0)
[ 6.946] (**) AT Translated Set 2 keyboard: Applying InputClass "evdev keyboard catchall"
[ 6.946] (**) AT Translated Set 2 keyboard: Applying InputClass "Keyboard Defaults"
[ 6.946] (II) Using input driver 'evdev' for 'AT Translated Set 2 keyboard'
[ 6.946] (**) AT Translated Set 2 keyboard: always reports core events
[ 6.946] (**) evdev: AT Translated Set 2 keyboard: Device: "/dev/input/event0"
[ 6.946] (--) evdev: AT Translated Set 2 keyboard: Vendor 0x1 Product 0x1
[ 6.946] (--) evdev: AT Translated Set 2 keyboard: Found keys
[ 6.946] (II) evdev: AT Translated Set 2 keyboard: Configuring as keyboard
[ 6.946] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio0/input/input0/event0"
[ 6.946] (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD, id 11)
[ 6.946] (**) Option "xkb_rules" "evdev"
[ 6.946] (**) Option "xkb_model" "evdev"
[ 6.946] (**) Option "xkb_layout" "gb"
[ 6.947] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event9)
[ 6.947] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall"
[ 6.947] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad catchall"
[ 6.947] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "Default clickpad buttons"
[ 6.947] (II) LoadModule: "synaptics"
[ 6.947] (II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so
[ 6.948] (II) Module synaptics: vendor="X.Org Foundation"
[ 6.948] compiled for 1.14.0, module version = 1.7.0
[ 6.948] Module class: X.Org XInput Driver
[ 6.948] ABI class: X.Org XInput driver, version 19.1
[ 6.948] (II) Using input driver 'synaptics' for 'SynPS/2 Synaptics TouchPad'
[ 6.948] (**) SynPS/2 Synaptics TouchPad: always reports core events
[ 6.948] (**) Option "Device" "/dev/input/event9"
[ 6.967] (II) synaptics: SynPS/2 Synaptics TouchPad: ignoring touch events for semi-multitouch device
[ 6.967] (--) synaptics: SynPS/2 Synaptics TouchPad: x-axis range 1472 - 5398 (res 42)
[ 6.967] (--) synaptics: SynPS/2 Synaptics TouchPad: y-axis range 1408 - 4728 (res 70)
[ 6.967] (--) synaptics: SynPS/2 Synaptics TouchPad: pressure range 0 - 255
[ 6.967] (--) synaptics: SynPS/2 Synaptics TouchPad: finger width range 0 - 15
[ 6.967] (--) synaptics: SynPS/2 Synaptics TouchPad: buttons: left right double triple
[ 6.967] (--) synaptics: SynPS/2 Synaptics TouchPad: Vendor 0x2 Product 0x7
[ 6.967] (**) Option "VertEdgeScroll" "on"
[ 6.967] (**) Option "TapButton1" "1"
[ 6.967] (**) Option "TapButton2" "2"
[ 6.967] (**) Option "TapButton3" "3"
[ 6.967] (**) Option "CoastingSpeed" "0"
[ 6.967] (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found
[ 6.967] (**) SynPS/2 Synaptics TouchPad: always reports core events
[ 6.986] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio1/input/input9/event9"
[ 6.997] (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD, id 12)
[ 6.997] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) MinSpeed is now constant deceleration 2.5
[ 6.997] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) MaxSpeed is now 1.75
[ 6.997] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) AccelFactor is now 0.039
[ 6.997] (**) SynPS/2 Synaptics TouchPad: (accel) keeping acceleration scheme 1
[ 6.998] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration profile 1
[ 6.998] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000
[ 6.998] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4
[ 6.998] (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found
[ 6.998] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse0)
[ 6.998] (**) SynPS/2 Synaptics TouchPad: Ignoring device from InputClass "touchpad ignore duplicates"
[ 6.999] (II) config/udev: Adding input device PC Speaker (/dev/input/event5)
[ 6.999] (II) No input driver specified, ignoring this device.
[ 6.999] (II) This device may have been added with another device file.
[ 7.000] (II) config/udev: Adding input device Dell WMI hotkeys (/dev/input/event8)
[ 7.000] (**) Dell WMI hotkeys: Applying InputClass "evdev keyboard catchall"
[ 7.000] (**) Dell WMI hotkeys: Applying InputClass "Keyboard Defaults"
[ 7.000] (II) Using input driver 'evdev' for 'Dell WMI hotkeys'
[ 7.000] (**) Dell WMI hotkeys: always reports core events
[ 7.000] (**) evdev: Dell WMI hotkeys: Device: "/dev/input/event8"
[ 7.000] (--) evdev: Dell WMI hotkeys: Vendor 0 Product 0
[ 7.000] (--) evdev: Dell WMI hotkeys: Found keys
[ 7.000] (II) evdev: Dell WMI hotkeys: Configuring as keyboard
[ 7.000] (**) Option "config_info" "udev:/sys/devices/virtual/input/input8/event8"
[ 7.000] (II) XINPUT: Adding extended input device "Dell WMI hotkeys" (type: KEYBOARD, id 13)
[ 7.000] (**) Option "xkb_rules" "evdev"
[ 7.000] (**) Option "xkb_model" "evdev"
[ 7.000] (**) Option "xkb_layout" "gb"
[ 24.896] (**) NVIDIA(0): Using HorizSync/VertRefresh ranges from the EDID for display
[ 24.896] (**) NVIDIA(0): device LGD (DFP-2) (Using EDID frequencies has been
[ 24.896] (**) NVIDIA(0): enabled on all display devices.)
And my 50-synaptics.conf file (ignore the do not edit this file warning, it's been copied and pasted into the /etc/X11/xorg.conf.d/ directory):
# Example xorg.conf.d snippet that assigns the touchpad driver
# to all touchpads. See xorg.conf.d(5) for more information on
# InputClass.
# DO NOT EDIT THIS FILE, your distribution will likely overwrite
# it when updating. Copy (and rename) this file into
# /etc/X11/xorg.conf.d first.
# Additional options may be added in the form of
# Option "OptionName" "value"
Section "InputClass"
Identifier "touchpad catchall"
Driver "synaptics"
MatchIsTouchpad "on"
Option "TapButton1" "1"
Option "TapButton2" "2"
Option "TapButton3" "3"
Option "VertEdgeScroll" "on"
Option "CoastingSpeed" "0"
# This option is recommend on all Linux systems using evdev, but cannot be
# enabled by default. See the following link for details:
# http://who-t.blogspot.com/2010/11/how-to-ignore-configuration-errors.html
MatchDevicePath "/dev/input/event*"
EndSection
Section "InputClass"
Identifier "touchpad ignore duplicates"
MatchIsTouchpad "on"
MatchOS "Linux"
MatchDevicePath "/dev/input/mouse*"
Option "Ignore" "on"
EndSection
# This option enables the bottom right corner to be a right button on
# non-synaptics clickpads.
# This option is only interpreted by clickpads.
Section "InputClass"
Identifier "Default clickpad buttons"
MatchDriver "synaptics"
Option "SoftButtonAreas" "50% 0 82% 0 0 0 0 0"
# To disable the bottom edge area so the buttons only work as buttons,
# not for movement, set the AreaBottomEdge
# Option "AreaBottomEdge" "82%"
EndSection
# This option disables software buttons on Apple touchpads.
# This option is only interpreted by clickpads.
Section "InputClass"
Identifier "Disable clickpad buttons on Apple touchpads"
MatchProduct "Apple|bcm5974"
MatchDriver "synaptics"
Option "SoftButtonAreas" "0 0 0 0 0 0 0 0"
EndSection
Thanks in advance

Hello kal33,
Welcome to the HP Forums!
I understand the left part of the clickpad is not working. To assist you, please try all of the steps in this HP document: Using and Troubleshooting the TouchPad or ClickPad (Windows 8)
If these steps do not help, then there could be a hardware issue. Since the computer is in warranty, I would contact HP phone support for hardware assistance. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns. Thanks for bringing this issue to the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

X121E Left hinge is broken

Hello. The left hinge of my laptop was broken after less than 100 open / close cycles. Service center says it's not a warranty issue, but if judge by google search it is a design flaw, because every next user has the same problem. Please advise where should I sent a complaint?

Hi, nebucad_nezzard
When it comes to International Warranty Service, Lenovo has this tool right here that will tell you if service is available in a country. It will also tell you what kind of service you can receive in said country. Put in your machine type and see what you can do!
Best,
Adam
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

Where can I get a 3rd party mouse pad for my HP Pavilion dv6 - left mousepad button broken again!

Broken AGAIN and just out of warranty. I had this replaced at 9 months and now it's broken again (at 15 mths) with light/moderate usage. I've seen lots of posts about this issue both on and off the HP forum. Please can you tell me where I can get a replacement mousepad that I can install myself.
Thanks.

eBay:
http://www.ebay.com/itm/619249-001-NEW-GENUINE-HP-TOP-COVER-FP-CHAMPAGNE-DV6-3000-SERIES-/2906341038...
The touchpad is part of the whole top cover so it is going to require a significant disassembly. The above is likely not your correct part either, but the top cover for all dv6's ought to be available on ebay for $50-80. Here is the Service Manual:
Manual
This will provide disassembly instructions and also help you locate your exact part number. Part #3 page 24. The big thing is whether you have the fingerprint reader and the color.

X1 Carbon left touchpad = Windows 8.1 Start Screen

Hi all, I just upgraded my X1C to Windows 8.1 Pro (64bit) and am having a funky problem with my touchpad. Any time I depress the left button (as you know, there is no defined button, rather the bottom left portion of the 1-piece pad) it brings up my start menu/screen in Windows 8.1... if I depress the "left click" again, it goes back to desktop mode... Very strange... anyone ever seen this?
I went into UltraNav settings and clicked the 'defaults' button to no avail... I want my ability to 'left click' back please.
Thanks all!
- justin
Solved!
Go to Solution.

Hi Justin,
Welcome to Lenovo Community Forums!
I’m sorry to hear that left click button of touchpad in your Lenovo X1 Carbon is not working properly.
I would suggest you to go to Control Panel -> Mouse -> Ultranav -> Click on Settings under Touchpad.
Expand the Buttons option and choose the Left Button Action.
Select Primary Click (Normal select, Normal drag) -> OK.
Spoiler (Highlight to read)
Hope this helps!
Best regards,
Mithun.
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NB250-10G - left touchpad button does not work

I have a NB250 10G that until a couple of days ago had worked perfectly.
However, I then found that I could not operate the netbook with the touchpad.
However, all works fine with my USB plug-in mouse.
Everything seemed to be going haywire with the touch pad, but I now know what is wrong.
The right-hand touch-pad button works fine, but the left-hand button is producing the same result as the right-hand one. In other words, I have no working left-hand button - I can't click to open any icons, I can't close down - all that happens is that I get a mini-menu appearing just as with the right-hand button.
An online note to Toshiba has so far not been answered.
Can anyone help please? John

Thanks for your suggestion. Have been into the control panel and changed the touchpad keys from right-hander use to left-hander, applied change - No result. Then back to right-hander set up again - still both keys give the same results, ie a normal right-hand key result. But thanks for the help. You also suggest re-installing the mouse driver. I have no idea how to go about this - are you able to advise? Many thanks. John

Hp J6480 left cover hinge broken while changing cartridge. How could I replace that?

HP OFFICEJET J6480 ALL-IN-ONE. The left HINGE of the cover has broken while changing the cartridge. How could I replace it?
Thanks
James
This question was solved.
View Solution.

Can't replace it. Just remove 1/2 of it.
Officejet J6480 All-in-One
I have the right hinge broken. I removed the 5 screws,
one for the hinge cover in the back, and
4 holding the top hinge in place.
Once removed the top closed fine. I will be careful in opening it to replace the ink. It takes a hex head screw driver: T9 X 40. I got a new cartridge and it is working fine with the top half of the hinge gone. Note: the bottom broke but I removed the top only.
I have not tried any major copy jobs or scanning but I don't see that they would be effected.
HP Tec Support offered me a 6500N for ~ $100 about $30 off from what I could get from Sam's Club. Not sure if it is the exact printer from Sam's.

Envy 15 j - Left hinge seriously broken

I've seen quite a few posts here about the evny 15 hinge. Mine has unfortunatey aslo become deformed and broken. The laptop doesn't close properly and there is a gap between the casing. The sreen also sits lopsided and in the last day the left fan has started making a screeching noise and the screen can move freely without resistance over around 10 degrees in any position.
There doesn't ever seem to be a resoultion to the problem posted on the forums. My laptop is still in warranty but I have seen one post that says the hinges arent covered! Can someone please tell me how I am suppose to get this fixed?

@hzj123
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Left touchpad button sticks on Pavilion DM4

My wife has a DM4 2180us Pavilion notebook and lately the left button stick or does not register a click. Looking at it I believe the problem is that its rubbing against the chassis frame around the button. Have tried cleaning around it with a cotton swab and rubbing alcohol. But although it helped a little it still is sticking. Kind of upset that we have not even had this PC a year and already have replaced the WiFi card and have had issues with it shutting down randomly. Fan runs all the time and seems to be struggling to keep it cool. But that's yet another issue that I can't find a solution for.

The touchpad is probably dead. The driver can be installed on your notebook with a non-functional touchpad, that is why you are seeing it in the device manager. I would recommend calling HP support at 1-800-474-6836 to have it repaired or replaced.
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HP Envy M6 Laptop Left hand hinge broken

I started to have problems closing my Laptop cover it was catching on the left hand side causing the corner of the cover to lift slightly i found that the left hand cover hinge appears to be broken also when the cover is closed it seems to sit high on one side .
This Laptop has never been outside of my home it is used in a home office so has had a very easy life and I am amazed that such a poor design and manufactured item would not have been the subject of a re-call to rectify this problem as it sems that the fault is not to rare judging by the other posts on this site.
Not wanting to cause further damage I have stopped using it and am using a 5 year old Toshiba Laptop better designed and stronger hinges.
I purchased this Laptop from John Lewis and they had a promotion on at the time and they gave me a 3 year warranty so at least I suppose it will be repaired free of charge but will mean I have to return the Laptop back to the store as they do not offer a collection service and they have quoted up to 28 days before I will have it returned this is not convenient as it has alot of my work stuff on which I will now have to transfer on to my trusty old Toshiba.
This was my first HP laptop purchase having always bought Sony or Toshiba and think it will be my last.

@KE2
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Kernel26 2.6.28-3: Keyboard and touchpad (elantech) broken

Hi,
after upgrading to the new kernel, my Elantech touchpad doesn't work anymore. I guess that is the same problem like here
http://bbs.archlinux.org/viewtopic.php?id=63150
The other problem is much worse:
The keyboard stops working after some minutes. I couldn't figure out a pattern, sometimes it fails after logging in, sometimes it works for 30 minutes. It always failed some minutes after starting the X-Server. I log in on tty1 and start x manually, but as I said, the keyboard sometimes stops working even before starting X, so it can't have to do anything with xorg.
Searching through all the logfiles, I couldn't find anything interesting concerning the keyboard.
Meanwhile I downgraded to 2.6.27.9-1 and everything's fine again.
Has anyone similar problems?
[edit]
I'm running Arch i686 on an Acer Aspire 5502 WXMi
[edit2]
Unlike all the Eeepcs, i have an old "hardware version 1" touchpad.
Last edited by Tommi (2009-01-21 20:27:28)

It looks like the problem is caused by the psmouse-module. I found a workaround to restore (more or less) the behavior of 2.6.27:
Adding the following line to /etc/modprobe.conf
options psmouse proto=exps
and rebooting or doing "modprobe -r psmouse" and "modprobe psmouse" makes the kernel recognize the touchpad as a normal mouse (with working vertical-scrolling and multi-finger-taps, just as before). Then I get
[thomas@tommi ~]$ cat /proc/bus/input/devices
I: Bus=0011 Vendor=0002 Product=0005 Version=0000
N: Name="ImPS/2 Generic Wheel Mouse"
P: Phys=isa0060/serio4/input0
S: Sysfs=/class/input/input11
U: Uniq=
H: Handlers=mouse2 event8
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=103
instead of
[thomas@tommi ~]$ cat /proc/bus/input/devices
I: Bus=0011 Vendor=0002 Product=000e Version=0000
N: Name="ETPS/2 Elantech Touchpad"
P: Phys=isa0060/serio4/input0
S: Sysfs=/class/input/input15
U: Uniq=
H: Handlers=mouse2 event8
B: EV=f
B: KEY=6420 0 70000 0 0 0 0 0 0 0 0
B: REL=3
B: ABS=3
After that, on my external USB-mouse the wheel wasn't working, but after removing all mouse-entries from xorg.conf and using input-hotplugging it works for the moment.
Last edited by Tommi (2009-01-21 20:17:59)

DV6-1030US paint coming off left touchpad button

A small rice-sized irregular piece of the chrome paint has come off the plastic left button after only two months. It's not a nice smooth wear spot but with rough edges and is annoying.
I know it's just a cosmetic problem but it seems that the coating should not be coming off a two-month-old laptop that cost $700.
After about 90 minutes with HP Online Chat (who actually suggested I bring it in to the local Wal-mart for some reason !?), the Chat guy gave me a phone number and I talked with a Mumbai-based tech who was only willing to write up a service order for me to send it in which would entail unacceptable loss of use, risk of damage and the shipping expense.
I don't understand why they can't just send a new button cover. It would be cheaper than having me send in a functional laptop for a simple cosmetic repair. With 25 years of hardware & software development, I could easily change the part myself. If anyone has any clue as to how to get a replacement cover (even at my own expense), please let me know.
Meanwhile, I'll continue to be dismayed at the lack of common sense exhibited in my dealings with corporate America.
Cheers,
-pc

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Gmail compose - command left/right still broken (Mac)

This question was [https://support.mozilla.com/en-US/questions/767732 asked previously] , and was marked solved, but was never really solved.
In the 'Compose mail' window of GMail the shortcut Command-left arrow or Command-right arrow to jump to respectively beginning or end of a line, is not working. It works fine in Chrome, and Home/End work fine in Windows, but I'd rather stick to Firefox on my Mac.
A solution was proposed on the link above to remap those key combinations to Ctrl-A/Ctrl-E using other software, but these solutions are overkill, and still do not let you highlight to the beginning or end of the line using Cmd-Shift-Left/right.
Can someone at Mozilla or Google please comment?

This problem has been marked "solved" but isn't solved at all. This problem still exists, and is infuriating to any Mac/Firefox/Gmail users who like to stick to the keyboard. I've also noticed this happens in other google apps (blogger, docs, etc).

Left touchpad is broken

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