Left USB port only works when entering BIOS

Hi all -- I have a Toshiba Satellite C855D-S5106, the LEFT USB port only works when I enter the BIOS at boot-time. If I disconnect the drive, i.e. eject it and then remove it, the port stops working. The other two ports at the right work fine. I've tested this with known good flash drives and Kensington USB trackball that work fine on four other computers, and the other two USB ports. I'm thinking its software/BIOS because hardware would fail intermittently, I could not get the port to work if there was a failing connection. As stated, this work-around succeeds EVERY time. I have not upgraded the bios. Has anyone had this problem?

If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777.
- Peter

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