Legacy Exchange auto-complete issue

Hi,
We are a hosting exchange provider company. We recently migrated a company from rackspace to our hosted Exchange. All users are successfully migrated and are sending and receiving emails.
The issue is that external users have autocomplete email addresses of rackspace's users in their outlook. Now that users are migrated to our exchanage, if someone tries to send an email using autocomplete address from outlook then email
bounced back.
I also tried to send an email using autocomplete and email bounced. Bounced email shows rackspace's server name in the rejection message.
Is there any permanent solution to this issue? I have read about X500, but we migrated 5000 users. How can we create x500 for 5000 users?
Any help will be highly appreciated.
Regards,
Anees

hi anees... there are two ways i handle this problem when i move users from one exchange to another and i face this autocomplete bounce back issue. as this is the issue on outlook and not exchange so there is nothing much we can do on exchange
1. we ask users to type the user address manually, to/CC/BCC of mail. and not take from autocomplete. or second is to remove the the autocomplete DB from outlook,
Please see below link
http://www.msoutlook.info/question/24
http://www.wikihow.com/Clear-the-Outlook-Autocomplete-Cache
both link below shows the method to delete these entries permanently. check that option. Let me know if this helps.
MARK AS USEFUL/ANSWER IF IT DID
Thanks
Happiness Always
Jatin

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