Legal Control Tab is blank

Hi,
My user has problem to print pro-forma invoice and found out that in GTS, the legal control tab is blank.
What should I do? My user has created a few times, but still unable to get the data in legal control tab in export compliance.
Please help.

Hi Klas,
and thank you for your thorough response. But the network settings are still not visible.
I have checked both local and wired network to obtain IP adress automatically for TCP/IPv4, these settings were already default automatic so I did not change this. I've also deactivated the windows firewall completely. I can not find any other firewalls, have McAfee protection installed without firewall. The IP adress range stays the same under System Settings.
When I look at my networks in the cmd window, the information in the figure below is shown, (unfortunately in swedish), but the upper network is the primary wireless connection and the lower is Ethernet to local network connection. Both say that DHCP is active, is this correct? My computer is standing alone with direct connection to cRIO port 1 and wireless access to a network (hib.no) at my work place is active, should I turn all wireless connections off? I have deactivated by pressing the wireless button on my keyboard, so that it says "not connected" to the wireless network in the cmd window, but it does not change anything in MAX.
The latest Labview version and Real-time module is installed from NI download webpages, Real time module is also shown when looking in the software tree in MAX (see figure below).
I have followed the steps given on the NI support pages without any problems until I get to the network settings:
http://www.ni.com/getting-started/install-software/compactrio.
Also, I power off the cRio and restart my computer, and refresh in MAX between all steps that I try.
Kind regards,
Gloria

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Hello gurus,
we would like to use the Sanctioned Party list Screening ONLY.
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Legal Control Tab is blank

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