Legitimately bought serial number is wrong???

Wanted to install legitimately bought CS2 from CDs on a new PC. Installed with serial number. Installation without problem, but activation is not possible. Telephone support says: Go to www.adobe.com/go/activation. So I loaded down the 3 files "CS2_RetNon_Ger_1, 2 and 3" which should function without activation and tried to install. But now the installation routine says, that the serial number is wrong. What can I do?

Hello Gerald,
did you purchase your product from these firms like Amazon? If yes, this is not a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
Hans-Günter

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