LEGULAR PROBLEMS NOW WITH FIREFOX WHAT IS GOING ON ????

I HAVE BEEN TRYING TO RETURN TO SUPPORT QUESTIONS ETC FORUM . I HAVE READ A SIMILAR PROBLEM IT STATED YOU ARE TO APPLY TO https://support.mozilla.com/enUS/question/new ( I HAVE TRIED THIS AND IT STATES ERRO R . WHY ARE WE SUDDENLY HAVING ALL THESE PROBLEMS WITH FIREFOX????????

Hi HELPER ( 7677 ) could you also help on my first problem posted 16 JUNE 2011 ? When i started FIREFOX on the screen it advertised FIREFOX 4 ( MOZILLA FIREFOX DOWNLOAD LATEST VERSION WEB BROWSER . I TRIED TO DOWN LOAD IT THREE TIMES . EACH TIME IT SHOWED ( SPYBOT ENCOUNTERED & TERMINATED A PROCESS THAT IS LISTED AS PART OF A MALICIOUS SOFTWARE ) ( PUBLISHER PINBALL CORPORATION ) ( IDENTIFIED AS PBHOTBAR . SEARCH ASSISTANT ) I HAVE SPYBOT & AVG INSTALLED . I HAVE HAD THESE FOR AROUND 4-5 YEARS > THIS IS THE FIRST TIME I HAVE HAD A PROBLEM WITH ANY FIREFOX DOWNLOADS ?

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