Lenovo A536 is a terrible phone

Question

I bought this dismal excuse for a smartphone about a month ago. And from day one it had problems. The first thing I noticed was that it had some problem connecting to my mobile data connection. Several trips to the place I bought it from, and we thought we had the problem solved because it had two SIMS from the same carrier. It seemed to work OK for a day and then nothing. It would not even connect to wireless networks. It has a problem where the WiFi icon just sits and blinks. Nothing you do short of restarting the phone will work to connect it to mobile or wireless networks. 
Eventually I started to look for apps and found one called Network Signal Speed Booster on Google Play. What it does is shuts down the network card and then restarts it. I have to do this EVERY SINGLE TIME I WANT TO CONNECT TO A MOBILE DATA OR WIRELESS CONNECTION! It does work and it does allow me to get online when I need to to get emails, check messages, etc. Without this application.....forget it. The network card in the phone is junk and doesn't know what to do once its connected to a network and loses the connection. The phone is not 'smart' at all. 
Besides this HUGE problem, I use my phone to listen to music. Had I know how terrible this thing is on sound output, I would have just spent a little more money. The volume level of this phone is pathetic. I have tried several sets of expensive headphones to see if that is the problem. Nope. The volume levels are so low, you will be lucky to listen to music anywhere where there is some outside noise...like being on the metro. But that is not all ladies and gentlemen. The external speaker is nothing but the saddest joke in all the history of tiny speakers. On a phone like this they could have at least put a decent little speaker on it. My little Huawei U8651-T that is over 3 years old puts out 50% more sound output in the headphones, and it's tiny little speaker is amazing compared to this Lenovo junk. 
Oh and if you decide you want to buy this phone, better buy some headphones. The ones that Lenovo give you with the phone are only worth throwing in the trash. They spent no more than .50 cents USD to have these made for them. They are THAT bad and I swear you could get these same headphones with a stick of bubble gum. 
Now, I would like to take this phone back to where I bought it from, but after a month of problems and wasted time and gas to Foxtrot where it was purchased, the only thing they will do now is send it to a service center where they say that there is nothing they can do. 
Lenovo....you should be totally ashamed of yourselves for building such a crappy phone. Sure its cheap but I paid more for this phone than my little Huawei and its 3 years old and connects to wifi and mobile data like a CHAMP and is a great music player too!! Is this just too much to ask? 
I would like that a Lenovo representative contact me about what to do with this phone that I wasted money on. I should have bought a Samsung. For all the service center trips and BS I went through, I would have saved myself time and money. 

Answer 1

Scorned15: 
We apologize for the trouble with your order and if you do require followup, you're welcome to send your order information so that I can provide that to my manager. Additionally I'll be happy to take down the names of the agents that previously assisted you- Our policy is to do as we say, and rest assured that anyone responsible for promising a followup and not providing it will be dealt with. (Private message please, at your earliest convenience.)
As for the matter of your cancelled order: Orders placed on the outlet are subject to stock availablity, and strictly first come-first served. This does mean that some orders are cancelled, and we do post this on the terms and conditions of the outlet. Due to this, the only thing that can be done when an order is placed and cancelled due to lack of stock is to contact sales and reorder for an available PC. They can make concessions for cancelled orders, but its up to their perview as to if it is necessary and how much they can offer.
Billing is a post sales department, meaning that they are only able to assist directly with open orders; Once an order is cancelled, the only assistance able to be offered is to provide information from the order, to transfer to sales to place a new order, or to transfer to our payments department if it ends up being an issue with the card that was used to pay for the order. Only in the latter case can an order be reinstated and continue processing, and billing agents have no power to create additional orders. Please don't misunderstand these agents attempting to transfer you to sales as unwillingness to help- They were indeed attempting to get you to where you needed to go, and for the shortcoming in doing so we apologize. 
I hope this sheds some light on your concerns, and please just reach out via Private Message if you require anything else. 
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