LENOVO B570

Please Help me!!!!
I had purchased Lenovo B570 laptop . It was working fine for couple of month after that when i press the main button to on the laptop it showing blank display.
Power button is ON, hard disk indicator blink for few micro second then goes off .Battery is full charged. Some time the cooling fan is working . Please help me for the same . whether there is problem in RAM or Hard disk?
Regards Ajitab

I had this issue with my best buy bought b570. it is the one with the core i3, I tried resetting the cmos battery i tried a different hard drive and the external monitor, but after a while the lights stop blinking and never come on, looking like it was completely dead. I had to send it back to lenovo to be serviced and they had to put a new motherboard in it. I would try the monitor first and if not call up lenovo. It takes about a week to get back from them unless you have the better warranty. I hope you get this issue solved.

Similar Messages

Lenovo B570 Fingerprint scanner not responding/is gone and other issues

Hi,
I've been having some issues lately with my laptop. It comes with a fingerprint scanner, but as of yesterday is stopped working. Normally I can login by swiping my finger, but now it doesn't even show up. It usually has 3 users slots on the login screen. Mine, my sisters, and another slot for the fingerprint scanner. Now that third one doesn't even show up. My fingerprint scanner isn't reading anything at all, nor is it even showing up in many places. I have no idea what could have caused this. Any help?
I'm running Windows 7 64bit on my Lenovo B570.
I'm not sure if it's related, but when I went to check my drivers to see if it was a driver issue, I found that a bunch of hardware was not working due to driver issues. They wouldn't let me update, giving me a Code 31 error, saying that the file could not be found. The ones that aren't working are listed below.
Microsoft 6to4 Adapter
Microsoft ISATAP Adapter
Teredo Tunneling Pseudo-Interface
WAN Miniport (IKEv2)
WAN Miniport (IP)
WAN Miniport (IPv6)
WAN Miniport (L2TP)
WAN Miniport (Network Monitor)
WAN Miniport (PPPOE)
WAN Miniport (PPTP)
WAN Miniport (SSTP)
If anyone could help me fix this, I would be eternally grateful.

Hi
Welcome To Lenovo Community
We are really sorry to hear about the issue you are experiencing .Please try the following
Please Load Bios defaults , save and exit
Load windows , Login to your sisters account and check if it is diplaying the same unknow devices or driver missing devices
Log Off login to your account and uninstall all the drivers listed under others or with yellow astrick mark
Go to control panel , Programs & features Uninstall Bio Access utility
Download latest drivers, Bios, Bio Access from support site and update .
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT073117
Have a check and let us know the results
Hope This Helps
Cheers!!!
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How to register Lenovo B570 for warranty in the UK?

Having bought a new B570 just before this new year (28th Dec 2011), I am still finding it impossible to register this laptop.
After reading a message from someone that they had a crack appear on their B570's screen, I am very concerned - that I am yet unable to register my laptop properly.
Apparantly there is a base warranty which starts from the manufacturing date for one year but we all are supposed to register and get this changed to last till one year from the date of our actual purchase. But when I try to register on-line I get transfereed between various lenovo sites and finally the registration fails.
Apparently my Lenovo B570 is called as Ideapad in the Singapore region and I get directed to that website - but I am in the UK and in the on-line registration form, I don't see any European nor USA - on the UK specific site there is no form where I can register for this 'my own warranty' rather than the 'base warranty' - in my case it turns out my laptop was manufactured a few months ago and the base warranty would not last for one full year after my purchase - this is not fair.
I have been sending emails and so on - but not getting any positive response at all.
How do I register for proper warranty please?

hey vlbaindoor,
i'm guessing that you bought the B570, from Singapore?
Do note that in the International Warranty Page >> http://support.lenovo.com/en_US/product-service/iws.page?
The B570 , did not list UK and therefore not eligible for International Warranty.
WW Social Media
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Lenovo B570 Won't charge unless power cord is in a certain postition.

My Lenovo B570 is faced with a new problem. Now my laptop wont charge unless the power cord is in a certain position. I want to send it in repair but i am afraid that i will have to pay MORE money to repair the computer. I tried a universal charger i had and it is the same thing.

Hi kschumake83,
I agree that it sounds like a problem with the laptop power jack, but it's not soldered onto the board. It sits in a housing and it has a cable that plugs into the board. Here's what the power jack looks like.
Dave
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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Can I replace the 5400 RPM drive with a seagate 7200 RPM drive in a Lenovo B570

Hi there,
I have a Lenovo B570-1068AFU system that comes with a 5400 RPM HDD. Does this system suppor 7200 RPM HDD upgrades? I would like to replace the current 5400 RPM with a segate 7200 RPM. Possible?
Thank you for all your replies.
Solved!
Go to Solution.

To add a little to what Tanuj said, you may have a (fixable) issue when moving to the new drive.
Depending on when your laptop was built it may have a legacy (512-byte sector) or Advanced Format (4k-byte sector) hard drive. Many/most larger drives on the market are AF. If you migrate from legacy to AF, you may notice that Windows Update has stopped working. Windows 7 is supposed to handle AF drives correctly, but there are many cases where it doesn't until updated, or an additional driver is installed. The situation is worse with XP, but also fixable.
You may well not have any problems with this, but if you do I have some notes and links to fixes over here:
Windows Update Broken After Cloning Hard drive
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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[SOLVED] Arch won't start, uefi lenovo B570

Hi, i am trying to install arch on my lenovo B570 laptop. I downloaded the latest iso from the site and used usb universal installer to create usb install media. In the boot options of my laptop i pick the usb as the first boot device and run it. I can see the efi menu and i pick arch_x86_64, but it seems to me that gummiboot is not firing. After this i only see black screen, and the usb stops blinking. After a while (3-4 min) the lap-top restarts. In the options of my bios i can't find anything like secure boot option, i have read on the forum similar issues and someone said that this should be disabled, but i don't see any option like so. My bios is very primitive, there is only boot order to set and nothing else.
Thanks!
Last edited by stefo (2013-01-02 12:08:39)

I prepared the usb inside Lubuntu, i used gpadted to create new msdos partition table (mbr) and removed any partitions.
I created new partition FAT32 with label "ARCH_201212" and formated the drive. I created two folders inside /mnt, one "iso" and one "usb". I mounted the usb and iso like this:
mount /dev/sdb1 /mnt/usb
mount /home/stefo/Downloads/archlinux-2012.12.01-dual.iso /mnt/iso
Then copied everything from the iso to the usb:
cp -r /mnt/iso /mnt/usb
Unmounted and synced:
umount /mnt/{usb,iso}
sync
EDIT: I also tried with fdisk...
When i try to create new partition table with fdisk on my usb i get this:
Building a new DOS disklabel with disk identifier 0x601ad71e.
Changes will remain in memory only, until you decide to write them.
After that, of course, the previous content won't be recoverable.
Warning: invalid flag 0x0000 of partition table 4 will be corrected by w(rite)
EDIT: When i create new partition table and new FAT32 partition with fdisk, and then try to mount like this:
mount /dev/sdb1 -t vfat /mnt/usb
I get this, and the usb is not mounted:
mount: wrong fs type, bad option, bad superblock on /dev/sdb1,
missing codepage or helper program, or other error
In some cases useful info is found in syslog - try
dmesg | tail or so
dmesg | tail
[ 1678.604687] FAT-fs (sdb1): bogus number of reserved sectors
[ 1678.604696] FAT-fs (sdb1): Can't find a valid FAT filesystem
EDIT: My mistake sorry, i didn't used mkfs.vfat -F32 to format the partition, i forgot to do that
EDIT: When i try this, i get Permission denied:
sudo awk 'BEGIN {FS="="} /archisolabel/ {print $3}' /mnt/iso/loader/entries/archiso-x86_64.conf | xargs mkfs.vfat /dev/sdb1 -n
EDIT: I don't know why the previous command didn't worked but this one worked:
sudo mkfs.vfat -F32 -n `awk 'BEGIN {FS="="} /archisolabel/ {print $3}' /mnt/iso/loader/entries/archiso-x86_64.conf` /dev/sdb1
Just to check i open gparted and i can see my usb /dev/sdb, one partition sdb1 FAT32 label: ARCH_201212. I copied the content from the iso to the usb, unmounted both the iso and usb folders and sycned, and again i get black screen..
Last edited by stefo (2013-01-02 10:53:10)

Lenovo B570 headset jack not working

Hello,
I bought this Lenovo B570 laptop 2 months back. Now all of a sudden the audio jack for headset stopped working, though mic jack is working properly. What could be wrong and how can I set this up. I have even installed Realtek HD audio manager to check if that can help but in vain.
Anyone please help.
Thanks in advance.
Jeeves

hi afletcher91,
Welcome to the Lenovo Community.
If you do a left click and it doesn't respond or the key gets stucked or is stiff, that's an indication that the Touchpad needs to be replaced (probably got worn out due to everyday use). You may send the unit in for service or you can fix it yourself.
Not sure about how much it would cost but you need to replace the Touchpad Button (Part#: 31048975), you can get it at http://tinyurl.com/cqbvv5f
You can find disassembly guide at the Hardware Maintenance Manual here http://tinyurl.com/cbs9k5e
Hope this helps.
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Lenovo B570 wont connect to wireless netowork.

For christmas me and my brother both recieved a lenovo B570
I have been running my internet on an ethernet cable due to the wifi breaking a couple of months previous, but my brother has been using his wifi connection, until today when it wouldn't connect at all. The wifi will connect with the desktop in the house and has previously been fine on the laptop
Any help is appreciated, but i must stress me and my brother are not very technical so we may struggle to understand the techinal terms (in other words probably best to explain like you were talking to a child)
Thank you.

http://www.lenovo.com/shop/americas/content/user_guides/v470_v570_b470_b570_ug_en.pdf
Well Merry Xmas,
The first thing to check is whether the wireless switch is turned on.
On the front, to the right of center is the switch.
Dave
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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Video allocation on Lenovo B570

Hi everyone... Yesterday I bought a Lenovo B570 and I don't know how I can allocate video memory. I searched for tutorials but I didn't find anything.
I looked into BIOS and the available options are: Information, Configuration, Security, Boot and Exit.
Thanks
Solved!
Go to Solution.

Hi
Welcome To Lenovo Community
The amount of video memory your computer has is dependent on the amount of pre-allocated memory set for your system plus the Dynamic Video Memory Technology (DVMT). DVMT dynamically allocates system memory for use as video memory creating the most efficient use of available resources for maximum 2D/3D graphics performance.
DVMT allocates memory based on system needs. Many graphic-intensive applications (especially games), require a minimum amount of video memory in order to run correctly (or even to run). Video memory is allocated based on the amount requested by the operating system. When the memory is no longer required, it is returned to the operating system for use by other applications or system functions.
Also you may want to go into the Intel display tray, under 3D settings select the memory footprint on highest this should allow you to maximize your shared video ram usage.
http://www.intel.com/support/graphics/sb/CS-030506.htm
Hope This Helps
Cheers!!!
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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New Lenovo B570 - Screen black at power on

Hi
Lenovo B570 - I've had this for a couple of months with no complaints.
However last night when I tried to power up the screen remained black. It appears that the power is OK but the screen wouldn't respond.
I removed AC connection, battery etc and tried again but it took a few attempts (maybe over a dozen) before the screen eventually responded.
This evening exactly the same problem but, unfortunately, repeated tries have not been successful this time.
One key recovery had exactly the same result - or, perhaps, lack of result.
Not sure if this is common problem but appreciate any help.
Thanks

Tom_crh,
If you aren't even getting to the BIOS screen (press F2 for BIOS setup) and the Ideapad screen, then it certainly isn't an OS / driver issue. It is probably a hardware problem, but if you can get it to come up again and go into BIOS, try the option to "reload BIOS defaults".
You could also troubleshoot a bit by trying to connect to external display and see if you get an image there, even when you don't get one on the LCD. Does the HDD activity light flicker and otherwise give you the impression the system is loading windows just without the display? If so, it sounds like LCD, display cable, or possibly video system.
In the end, you are probably going to have to call service. I'm glad the system has been solid up to this point, and I feel confident that service should be able to repair this for you quickly.
Keep us posted!
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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Lenovo B570(P/N:59316294) support mSATA?

Dear forum members.
I have a lenovo B570 model with P/N : 59-316294 (Model No : 20093) that I bouhgt in 2012 Sep.
Recently, I hope to speed-up my B570 to attach mSATA SSD.
If my B570 is opened, the feature is as belows.
If bottom cover is opened,  blank slot is appeared.
My questions are
This blank slot is mSATA?
    : I know that mSATA slot has same pin as min PCI express but two are not compatible each other.
      B570 model has mSTAT Slot?
Pleaese share your knowledge.
Thanks.

hi yangwool,
Welcome to the Lenovo Forums.
Looking at page 38 of the B570 hardware maintenance manual, the Mini PCI-E slot is being used by the Wireless card and/or a WWAN card.
- Link to picture
Although an mSATA SSD would fit on that slot, the manual doesn't indicate that the slot is electrically compatible with an SSD (unlike other models like the Lenovo Y460's mini PCI-E slot (more info on page 28 of HMM):
If you're leaning towards an SSD upgrade, it would be best to replace the stock HDD with a 2.5" SATA SSD (like this item).
Regards
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Lenovo B570 boot fail

Hello.
I have Lenovo B570 laptop for two years. I last two months appears error when starting.When I press start button nothing is happening.Start button lights and fan works very hard.After 10 days I started again and was working normally but trought 5 days again same error occurs during the startup. Does anyone has a solution or can teach me what to do about this ? Someone told me that motherboad is dead, someone that problem is with intel graphic ...I dont know, I am sad :/

Welcome to the Lenovo Community !
From what you have described it sounds like your laptop has a hardware problem. Try doing what I call a soft reset of the BIOS. This can be useful in some situations to resolve hardware conflicts Here's how......
1. Unplug the charger / adapter
2. Remove the battery.
3. Press and hold the Power Button for 15 seconds.
4. Re-install the battery, plug in the charger / adapter if needed and power up the system to see if the problem was resolved.
If that didn't resolve the problem then I would suggest removing all the hardware from the computer. Take out the DVD drive, hard drive, wireless card and one of the memory modules if you have two installed. Try booting up the laptop and see if it run without errors. If not, try the memory module in the other slot. If the problem still persists try the other memory module in each slot. If the problem still persists then suspect the motherboard is at fault. If the laptop boots up then start adding hardware one piece at a time and try booting up the system. If the laptop continues to boot up add another piece of hardware and boot up. Do this until you find that the last piece of hardware installed will not boot the computer. That would then be the faulty piece of hardware that is causing the problem.
The link below is for your model's Hardware Maintenance Manual. It will explain how to remove the various hardware items. When working inside your system please follow all precautions and recommendations that are noted in the manual.
http://download.lenovo.com/consumer/mobiles_pub/lenovo_v570_b570_b570e_hmm_v2.0.pdf
If you don't feel comfortable working inside your laptop then I suggest you contact Lenovo Support for service. You can find the phone number for Lenovo Support in your country or area by using the link below....
http://support.lenovo.com/us/en/supportphonelist_alt1
Owner & Operator of the following:
● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
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★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

Lenovo b570 Sim Slot

Hi everybody, this is Ahsan having lenovo b570. I want to use the built-in sim slot in my lappy as a GSM Modem. Is it possible? If yes then how? A prompt response will be highly appreciated.

Hello Ahsan,
Using Internet from SIM is really convenient.
You need to check if the WWAN hardware module is present in the laptop otherwise you need to get it installed from the service center then install Wide Wireless Lan driver
http://consumersupport.lenovo.com/in/en/driversdownloads/Drivers_Show_4230.html
You may share your laptop serial number with me in a Private Message so I can check the detail of WWAN hardware.
Best Regards,
Tanuj
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Can You Upgrade the Processor in a Lenovo B570 Laptop?

I've gotten all sorts of mixed answers, so I'm going to ask directly here at Lenovo: Can I upgrade my B570 from a Pentium B950 2.10GHz Dual core?And if so, what processors are compatible with my motherboard?

I did it! I didn't think it was possible! I sucessfully upgraded my B570 from an intel core i3 2350m to a core i7 2720m. Even though one is 35 watt and the other is 45 watt, it still worked. The i7 is running hotter but nothing horribly bad. 50C to near 70 C. I followed a take apart youtube video. It's sort of complex because the CPU is on the upper side of the motherboard. I only had 1 screw left over!! YAY! Everything appears to be working fine. My WIFI wasn't working at first but I went back in and reset the bios to default settings and reset comptuer and bam now it's working. The speed increase wasn't at all what I had expected. I just upgraded my ram from 4 GB to 8 GB a few days back and that actually provided the biggest speed boost of all.
So it CAN be DONE as long as you get a core i3, i5, i7 series that starts with a 2*** (sandy bridge). I also used the long parts manual provided by lenovo in order to find a chip compatable with my b570 system. They list a number of chips. I bought the next to the most fastest they had listed because the price ot the BEST one just wasn't worth the cost.
AGAIN...it does WORK!

Lenovo b570 Backlight not working

Hi all,
Had a few problems with my b570 (think the hard drive might be screwed)
But tried to wipe it all and start from fresh, and after not being very successful left it alone for a few months.
Im trying to have another go at fixing it now and the backlight on the screen is not working, there is no real reason for it to have stopped working as it hasnt been moved in months, the screen is still working but is very dark if i get real close i can see what it says.
do i need to replace the whole screen or is there something i can do to maybe get it working again?
Thanks

hi robk87,
Welcome to the Lenovo Forums.
If you get the no backlight issue after you turn ON the computer and adjusting the brightness (via Fn + up/down arrow) have no effect then you may need to replace the entire screen.(looking at the spare parts, the B570 uses a LED-backlit LCD display - these types of display doesn't have an inverter which powers up the backlight).
- Link to picture
- Sample item
Video Guide:
Lenovo IdeaPad B570 Laptop Screen Replacement
Alternatively, you can try using an external monitor and connect it to the VGA or HDMI port (selected models) to get a display.
Hope you get the computer fixed soon.
Regards
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LENOVO B570

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