Lenovo Canada refuse to replace my 3000 N100 bad battery.

I was following the tips given by Mark_Levono and called Lenovo support and I was told that they will not honor the 18 months warranty to me since my warranty is over based on one year peroid. I fully meet the replacement condition posted in the URL (see URL http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69671). They said they are not aware this and the link is not official announcement and maybe it is a outdated page. I only get few days left and I need help to get my Lenovo battery fixed. Can I call USA Lenovo support instead or if your guy have another number I can complain this? Thanks.
Message Edited by jingyu on 10-07-2008 08:34 PM
Solved!
Go to Solution.

jingyu, welcome to the forum,
sorry to hear that you are experiencing difficulties. Were you given a call number by the rep you spoke to? This is very important as you say you only have a few days left.
Whether or not you have a call number, I would call again and if possible refer to the call number; maybe you'll reach a more helpfull rep. Point out the MIGR-69671 document again, but also point out that it was last modified on 2008-08-25, printed on the bottom of the document, and that it is very much up to date. Make sure you get a new call number.
If you are again refused, and are absolutely sure you meet all the requirements, tell them you wish to make a complaint and they should be able to start this process.
Let us know how you get on.
Andy ______________________________________
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New T430 hard drive is bad and Lenovo won't supply replacement preloaded software

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If I remember correctly, the recovery discs should have everything that came with the system. I could be wrong though.
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Lenovo 3000 N100 - Stays on just for a very short time

I have a Lenovo 3000 N100, Model Type 0689-29U
Will power up but only stay on for a short time (less than two minutes usually) before it shuts down without any errors. Does not stay on long enough to run hardware diagnostics.
Have replaced the following items so far:
1) Main System Board (motherboard)
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remove the battery and plug the ac power, and check if issue persists.

3000 N100 - contacting Lenovo re laptop problems

My 3000 N100 is a nightmare - 7 months after I bought it, it could no longer be used as the graphics chip was damaged and the screen flickered so much that it was unusable. As the machine was still under the 1 year warranty Lenovo repaired it but the same issue has arisen again, and I understand that the extended warranty as a result of the repair was only 3 months. The cost of this repair means that I am left with an almost worthless laptop after only 18 months, that has already gone through 2 graphic chips (I think this is the problem anyway but I'm a bit of a tecnophobe..).
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Take it to an especialized repair laboratory and do that BGA rework (reclaim for warranty over that work). Another option is changing the whole motherboard.
You can't do anything yourself because you don't have knowledge and tools.
Best regards.
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First Spanish Community Guru - Colaborador ad honorem

Help with laptop Lenovo 3000 N100 0689-bbg

I have a computer laptop Lenovo 3000 N100 0689-bbg and the computer three days ago stopped up windows at all situations. I used the internal software to restore the computer to factory mode and the operations failed. I've taken computer formath it take two day. When I turn on computer I got this message:
SMART FAILURE PREDUCTED ON HARD DISK 0: HTS541080G9SA00-(S1)
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Do I change my HD computer will work?
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Hi koslav,
Thanks for posting and welcome back to the Lenovo Community,
Am sorry to hear about the issue that you’re facing but I’d like to confirm to you that after installing a new Operating system the machine recovery won’t be working any more,
As I understand from you that you’ve installed the new windows but its giving you an error message I’d like to advise you maybe you can install the windows again and then install application for hard disk scan,
And I’d like to provide you with the contact number for the service support:
Israel
IDEA-branded and
B, C, E, G, H, K, N, Q, V, Y Series Products
1809258990
9AM - 6PM
Sunday - Thursday
Hope the information helps. Let us know.
Regards
Soha
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Missing Drivers - Downgraded from Vista Home to Windows XP Pro SP3 - Lenovo 3000 N100 Notebook

Hey,
I have a lenovo 3000 N100 as well and recently downgraded to Windows XP Pro Service Pack 3.
However, I have a lot of hardware drivers missing (yellow question mark) -
1) Audio Device on High Definition Audio Bus
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Note from Moderator: Please don't post the same message in multiple boards/threads as it splinters the discussion. Duplicate(s) removed. Also removed your e-mail address to protect your privacy.
Message Edited by JaneL on 03-29-2009 09:46 PM

Hey, I have a lenovo 3000 N100 as well and recently downgraded to Windows XP . However, I have a lot of hardware drivers missing (yellow question mark) - 1) Audio Device on High Definition Audio Bus2) Base System Device (listed thrice so I'm guessing there are three separate drivers needed)3)Network Controller . I have downloaded some drivers from lenovo.com. I did and also downloaded every possible driver for XP on the lenovo site but still had no luck. I would really appreciate any help/guidance you can offe.. My email is [email protected]
so feel free to reach out to me there as well. Thanks a ton.
Deepshikha

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You can see my 11/18/2009 post.
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Lenovo 3000 N100 notebook cannot connect to my wireless network

Hello,
this is my first post. I am new member. I also am a very novice/amateur computer user and so I need some help from some pros or anyone that has experienced a similar problem and can help fix my laptop. I have a Lenovo 3000 N100 laptop model number 0768 6EU. About a week ago I updated/downloaded a bunch of software upgrades from Lenovo's website recommended for this computer. Prior to this download I was able to connect to my wireless home network. But after the download of various required/recommended software upgrades it no longer connects to the wireless home network. my other laptops connect so I know that it is not my wireless router. I have tried various things recommended by the ThinkVantage access connection on my computer but I get the following on that: signal strength: 0%, status: disconnected, IP address: not assigned. I also ran the diagnostic tools and it gave me the following: connection status: disconnected, cause: wireless stack initialization failed, error code: 118, recommended action please check the wireless driver installation. I even went to the Intel wireless 3945 abg hardware properties window and pressed the tab to revert back to the prior driver for the wireless card. I would appreciate any help. I know this message/post is long but it is the only way I can explain what is going on

Hi
I have this problem also with my Lenovo 3000 V200.
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If I study the Networking tab in Task Manager it indicates that no adapters are available (wired eth.
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Maximum size for Hard Disk in Lenovo 3000 N100

I have the Lenovo 3000 N100
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Solved!
Go to Solution.

@ortegaluis: my hard disk crashed a few days back (i have 3000 n100 and currently running the machine on a 1 gb pen drive )
was planning to buy a 320/500 GB hdd : seagate or western digital or hitachi (since hitachi was the one intially installed)
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Thanks
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Installing Windows 7 on my Lenovo 3000 N100

Hello!
I have Lenovo 3000 N100 with Windows xp.
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Windows 7 works well on the N100 with 2 GB ram,
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There are also various free imaging programs available
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Lenovo 3000 N100 laptop shuts down after about 1 minute

Despite being plugged into AC power, my Lenovo 3000 N100 shuts down after about one minute. It boots properly but suddenly shuts down. I have not used this laptop much since purchasing it in 2006 and have seldom used it on battery power alone. Any suggestions before I buy a new battery? Maybe I am mistaken, but shouldn't the computer work on AC despite a depleted battery?

Hi Charleydog and welcome to the community,
Take the battery out and unplug the ac. Hold the power button down for about 15 seconds. Do it twice. Then plug only the ac in and see if it fires up.
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Lenovo 3000 N100, Services failed to start No internet connection, Win Vista H Prem SP2

Can not connect to the internet.
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Connected a network cable to the laptop and fill out the wizard connection information.
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Mysterious shutdowns on Lenovo 3000 N100

I have a Lenovo 3000 N100 laptop around two years old. Half a year ago its battery when dead, and I've been running on AC power since. However, that doesn't seem to be enough anymore.
The computer has begun to shut down randomly for no apparent reason - sometimes during boot, sometimes after a couple of minutes, sometimes after several hours or more.
I'm using Ubuntu as my operating system after Windows went haywire, and haven't experienced any trouble with it so far.
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Exactly same here...............solution?
I run lenovo n100 on ac power.If battery is inserted it is detected but shows not charging on windows 7.
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HILFE!! Ich finde keine Treiber für mein Lenovo 3000 N100

Servus, ich hab meinen Lenovo 3000 N100 heute mit XP aufgesetzt und finde einfach nicht die richtigen Treiber dafür. Auf der Lenovo Support Website finde ich sowieso nix und Google sagt auch nur blödsinn. Vielleicht hat jemand von euch noch ne Treiber CD rumliegen und könnte mir die Treiber kopieren. Danke!
Gelöst!
Gehe zu Lösung.

Hallo aueralex, willkommen im Forum,
Du kannst die N100 Treiber auf dem Express Support Site finden; Laptops & Tablets > Lenovo N Series > Lenovo N100.
http://download.lenovo.com/express/ddfm.html
Gruß
Andy
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Lenovo 3000 N100 - Graphics or Display driver?

Hi there!
I hope you can help me with finding GRAPHICS and/or DISPLAY-MONITOR driver for
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I can't find it anywhere on the site :
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-63572
I really need it as after new installation of OS (Win xp), the displayed grapchics and resolution are very bad.
Thank you for the answer!
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Thank you for the answer!
It's 768
http://www-307.ibm.com/pc/support/site.wss/quickPath.do?quickPathEntry=0768FGG
-- so I should DL Intel 950.
Let's go to work now!
Tom

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