Lenovo Edge 15 Touch Screen Issues

Hello, I just three days ago bought a brand-new Edge 15 laptop, about which I'm very excited, and while I'm not usually the kind of person who likes touch screens on his laptops I want it to work since I know it comes with it! When I first opened it, the touchscreen worked perfectly fine, but as soon as I installed the first round of Windows updates (I believe 8->8.1?) it suddenly stopped working. I installed the second round of updates and it worked for a hot second but now it doesn't work again. If I pull up the device manager, no touchscreen appears under "Human Interface Devices" but a device does appear under "USB Controllers" labeled "Unknown USB Device (Device Descriptor Request Failed)" I can't for the life of me find the drivers for the Edge 15 touchscreen on the Lenovo support website and nothing I'm finding for any other laptop touchscreen problems appears to be helping. Anyone have any help? Has anyone seen this before? Where's the incompatability between Windows 8.1 and my new touchscreen? Why is the device descriptor request failing? I only just bought the laptop! Thanks!

Alright... it spontaneously was working for about 20 minutes just now. Don't know what changed, and I don't know why it stopped working again. O_o

Similar Messages

  • Lenovo S960 Touch Screen Issue

    Hello everyone,
    I just have one concern on S960 Vibe X model of Lenovo smartphone.
    Can someone help or advise why the touchscreen do not respond whenever I connect it to charger?
    To elaborate, I can't use or I can't click or select any button (or applications) of my phone when I connect it to charger.
    Can anybody advise if you also encountered this problem?
    Thank you in advance.

    Hello erickson
    I have received your issue yesterday and then I tried my best to solve your problem, I verified all the most version of S960 and did not reproduce your problem . So I think the issue which occured to your phone maybe corner case . I suggest you'd better go to the Lenovo service center and ask them to help you solve the problem.
    Thanks for your feedback ! I hope you will still support our products and I will try my best to solve the problem as soon as possible
    Best Regards
    Lenovo Developer

  • Re: Lenovo Twist Touch Screen Issue

    Mine starts working after 3, 5, 10 or 15 minutes. I cannot pinpoint exactly what makes it start or stop, it is very random. I hope Lenovo will fix it soon, it is a great machine otherwise.
    Solved!
    Go to Solution.

    All,
    We have a firmware update for the touchscreen that is in process of being released through our support site.  Since there could be multiple causes as discussed in the other thread, I can't promise this will be the solution for you.
    However, I've attaching the file to this forum post.  Download it and rename it from .abc to .exe.  I renamed it .abc to get around some limitations with attaching executables.  To install, be sure AC is attached and double click the file after you have renamed it.
    Let me know if this helps.
    Mark
    ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
    Mark Hopkins
    Program Manager, Lenovo Social Media (Services)
    twitter @lenovoforums
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество
    Attachments:
    AutoUpdater.abc ‏1031 KB

  • WT10-A Touch screen Issues

    I bought this less than a week ago and i am having issues with the touch screen. It just stops working all of a sudden for no reason and i have to restart to make it work. It will work fine for hours sometimes but sometimes i have to restart every five minutes. Can someone please help me solve this issue. ThanksKarman

    I'm no scientist (although I did stay at a Holiday Inn Express)... but do you think that perhaps the touch screen issues a lot of folks are experiencing could be due to liquid evaporation? Maybe these people are leaving the iPhone in a hot car (or some other really warm place) for an extended period and not admitting it? I mean it is summertime.
    Not liquid, but you could be onto something.
    Heat is one of the few things that can cause a capacitive screen system go out of calibration, due to the effect on surrounding part specs. Perhaps that's what we're seeing.
    I suppose someone with the problem could stick their phone in the refrigerator (not freezer!) for ten minutes and see if that cures their problem.
    More likely, there are several different problems going on, and what works for one won't work for others.
    My biggest suspicion is that a memory interface is on the edge (either power or timing), and thus weird glitches show up. Restorting the device only when it is fully charged might be one experiment. Give us a dozen bad devices, the source code, a lab with an ICE, and a coupla weeks... and we could figure out what's going on.

  • Touch Screen Issues on Xperia Z1

    Who else is experiencing touch screen issues?
    On my phone, the screen fails to register the finger gesture appropriately, for instance, a tap on the screen will be identified as scroll up. single touch on the back button will be registered as many taps, ultimately exiting the application.
    OHH!this phone has made my life **bleep**!

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    Sorry to hear about your phone. Do you have any 3rd party screen protector on the phone? Perhaps you can try to remove it to see if you experience any difference. 
    If not you can try to repair the phone software using PC Companion: 
    http://www.sonymobile.com/update
    In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".
    Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
    http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253
    If the behavior persists, you may want to have your phone examined by a service center. Please contact your local Xperia support team for more information:
    http://www.sonymobile.com/global-en/support/contact-us/
    What are your thoughts about this forum? Let us know by doing this short survey.

  • Touch Screen Issues

    Troubleshooting Touch Screen Issues:
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01533440&lc=en&dlc=en&cc=us&lang=en&product=376​...
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

    HP ENVY 17-j005tx Notebook, HP ENVY Recline 27-k001a, HP ProLiant MicroServer Gen8 G2020T, HP MediaSmart EX495 Server, HP MediaVault 2020, HP ENVY 120 AiO Printer

  • IPhone 5S touch screen issues

    Hi! I have a lot of issues with the touch screen of my iPhone 5S! the touch screen have areas without response! but not always the sames areas!
    each picture represent the different areas without response in the touch screen! are not the same in some cases!
    I´m writing from Argentina, so we don´t have apple store here to go to replace the cellphone or repair it! I could buy the whole touch screen and replace it by my self, but I don´t know if is only a problem with the touch screen or maybe an issue with the battery or other hardware components!
    Sorry for my English! thank you in advance!

    Hi there Psycho_ar,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    http://support.apple.com/kb/TS1827
    -Griff W.

  • Lenovo A1 - Touch screen not working after digitizer replacemen​t

    After dropping my tablet and breaking the digitzer, I ordered a replacement digitzer from a company in China. (It took about a month to get it) After watching this video, I was able to install my new digitizer and it finally looked new again....well at least the screen!
    But.....when I powered up my tablet, the touch screen wasn't working..... I emailed back and forth with the company and they told me to install drive program, and send me a link to a site with a video, this site may have contained more than the video, but it was all in Chinese and I couldn't figure it out even with Google Translate. So I started researching. I thought I would try and load ICS on it, I thought, "Whats the worst thing that could happen?" it wasn't much more than a brick at this point anyways. 
    I found this website that let me through installing ICS on it. I had absolutly no expectations...but IT WORKED!!!! MY TOUCH SCREEN IS NOW WORKING!!!! I COULDN'T BELIEVE IT!!!
    When I was researching for this problem, there was absolutly no posts anywhere for "Touch screen not working after new digitizer". So I wanted to share my experience.

    Yea you are correct.....it must be a hardware problem. You must contact service centre of Lenovo and get help from there.
    You can say thank you by pressing the star left to my post IF I HELPED YOU

  • X2 Dual SIM touch screen issue.

    I bought a Nokia X2 dual sim phone last December but the touch screen is now malfunctioning, what do I do please?
    Moderator's Note: Post was moved and changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

    Hi Olutoye. It is best to update the software of your phone since updating it to the latest version may fix minor issues you are experiencing with it. Make sure to connect to a stable internet connection. We recommend connecting to an available WiFi when updating the software. We'll wait for your reply.

  • Portage M750 Touch screen issues with windows 7

    I just purchased a used Toshiba portege M750.  Windows 7 is installed and I cannot get the  touch screen to work. The digitizer portion works great but the touch screen does not work.  Please advise.

    Portege M750-S7221
    Portégé M750 Series User’s Guide
    Downloads here
    Sevice Pack 2 has not yet been issued for Windows 7.
    The digitizer portion works great but the touch screen does not work.
    I don't see anything either in the spec or in the User's Guide about a touch screen.
    Here's the spec.
    Display - 12.1” diagonal widescreen LED backlight LCD display at 1280 x 800 native resolution (WXGA) with indoor/outdoor enhanced viewing supporting digital pen
    -Jerry

  • Portege M750 Touch screen issues

    I have a Portege M750 that has been upgraded to Windows 7. It came with Vista.  The digitizer portion of the screen works fine but the touch portion does not.  I did a complete fresh reinstall.  I cleared the cache and the temp files and downloaded the driver.
    The touch portion still does not work. Does anyone else have an idea, or helpful hints.  Is there a way to figure out the original configuration through Toshiba?

    Portege M750-S7221
    Portégé M750 Series User’s Guide
    Downloads here
    Sevice Pack 2 has not yet been issued for Windows 7.
    The digitizer portion works great but the touch screen does not work.
    I don't see anything either in the spec or in the User's Guide about a touch screen.
    Here's the spec.
    Display - 12.1” diagonal widescreen LED backlight LCD display at 1280 x 800 native resolution (WXGA) with indoor/outdoor enhanced viewing supporting digital pen
    -Jerry

  • N97 (White unbranded) - Touch Screen Issues

    Hi,
    I had purchased N97 white from Nokia Flagship store few months back. From the last month or so i am seen my mobile's touch screen at times freezes and then on its own works after some time. This problem lasts for few seconds to few minutes and really make the phone dead like i can not receive the call using the touch screen or green button.
    I have visted flagship store many times and booked it also but unfortunately nokia care people have been flashing the software and saying that it works. Unfortunately it does not look to be a software problem. I now have again booked it and have asked for the replacement.
    Has anybody else faced the similar problem ? Does anyone know what's the likelihood of i getting the replacement and what's the turn around time from nokia.
    Thanks.
    Sandeep

    i doubt that they will replace your device if it has been more then 30 days since you bought it. they might fix it for you by swapping some components if indeed this is a hardware issue. here in the US because i have to send out the phone to another state to get it fixed it may take several weeks to get the phone back. it all depends on where you live and if you have a care center by you. 
    You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

  • Windows 7 Touch screen issues

    I have a need on a windows 7 Restive touch device to have a touch and hold function just like a mouse click and Hold. Currently by default this works as a right click, disabling tap and hold to right click does not resolve the issue. This is the scenario:The touch screen is an HMI, it is used to control a PLC. I have a button that "Jogs" a motor. The motor will run at a slow speed in one direction as long as the button on the screen is held down.I can do this action in XP with no issue using third parting touch screen software specific to the display and I can do it on the Windows 7 system with the mouse. The system I have does not appear to have specific software for the display rather that display takes care of the translation and then sends commands to the OS. Cool except I don't have the function I need. Anyone have issues with...
    This topic first appeared in the Spiceworks Community

    Everyone in Spiceworks know that the Spice is life, and now the general population is catching on. A recent study from China suggests that spice lovers tend to live longer, healthier lives.The study tracked half a million people over 7 years. Here are interesting quotes from the LA Times article:http://www.latimes.com/science/la-sci-sn-spicy-foods-and-risk-of-death-20150804-story.htmlCompared to those who ate spicy foods less than once a week, those who ate them six or seven days a week were 29% less likely to die of respiratory diseases, 22% less likely to die of ischemic heart disease, 8% less likely to die of cancer, and 14% less likely to die of all other causes.capsaicin – the ingredient that gives chili peppers their bite – has been shown to fight inflammation, high blood pressure, obesity and cancer, among other ills. Experts...

  • Iphone 6+ touch screen issue erratic behavior

    iphone 6+ touch screen erratic behavior.  the main issue started this week, it comes and goes, and  starts with inability to even swipe the unlock slider, and which mimics that of trying to use phone with a wet hand. when tying who knows what will actually happen, app in use closes, opens, you end up on a different message while trying to respond to someones text.  clearly my inputs are not at all related to what the phone thinks is being pushed.  have done partial, settings, and a full restore and issues came back 2 days later.  deleted flesky and any apps installed in the last 30 days and the issues persist.  case on or off, factory charger and cables, zero moisture exposure all irrelevant to this issue manifesting itself.
    at this point i am thinking hardware and only because behavior of touch screen has been marginally flakey the last 6-8 weeks prior, i thought it might be certain apps, but certain areas of the touch screen seemed unresponsive especially near the center.  those issues too intermittent,  and because they were minor, i wrote them off to the apps themselves, or perhaps some bug in iOS8 that would be fixed in an update.
    so it seems likely the earlier issues were real and related to the phone and not too specific apps.  whatever it is it needs to be addressed immediately by apple as it is clear my issues are not isolated.  i do not have hours to spend at some genius bar trying to prove an intermittent issue exists.
    apple, what is your response?
    james

    Having the same issues with my 6+.  I've also seen these vertical stripes around the upper right of the screen periodically as well. I did some searches here and tried resetting the phone and a full restore from backup.  It seemed to resolve it for a little while then the erratic behavior came back.
    Today, I took it to the Genius Bar today and they are replacing the LCD screen under warranty.  When I get it back, I'll do another full restore and hope that fixes the issue.
    What's most frustrating is I've been an iPhone owner since the 3G and never experienced issues with the touchscreen like this.

  • Touch screen issues after win 10 upgrade

    Hello! I upgraded my Touchsmart 600 (http://support.hp.com/id-en/document/c02507415) to Windows 10. Everything works fine besides touch screen. It actually worked right after I installed new drivers for Graphic card, it worked really fine. After Shutdown or Restart, so after rebooting it stopped working. Now only works on login screen, strange. Whwn I log in, stops. I tried reinstalling Graphic drivers, just to see what happens, and my touch screen worked again. When I restart, again only on login screen. Awkward. Any help would be appreciated. Thanks in advance, Hrvoje.

    Similar issues here with a Pavilion TS11. Touch screen works intermittently.  Works fine immediately after booting, then randomly quits working. I started to think it was just a coincidence and a wire was loose or something was malfunction in the screen itself. It does randomly start to work again though. I hate it because so far I really like Win10.

Maybe you are looking for