Lenovo EE3 on U410

I just upgraded upgraded my Lenovo IdeaPad U410 from a regular drive to a SSD. How do I get RapidBoot and BootShield back on to decrease my boot time? Does it have anything to do with the Intel RAID with the 32GB mSATA SSD?

RMattoo wrote:
Hi
Welcome To Lenovo Community
You may try updating the following
Intel(R) Matrix Storage Manager Driver
Intel Rapid Start Technology
Lenovo EE Boot Optimizer
If you have installed Intel USB3.0 driver 1.0.4.225 or newer version, Uninstall the drivers please install Rapid Boot Shield first. Then reinstall the drivers
Hope This Helps
Cheers!!!
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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When I tried to install the EE boot optimizer, it said that my laptop was not a Lenovo laptop and wouldn't let me install. Can someone point me in the right direction?

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  • Worst service experience...irresponsible lenovo customer support

    This is conversation I had with some of the officials of lenovo.
    Not a single person found responsible, starting with Sales support , technical support, Salesservices ED..and list goes on.
    I cried out my issue about 15-17 times to different person, not a single person have kept any track of it niether it is resolved yet. And after all the hustle the final email answer comes from lenovo's Service ED is that they cant help contact local lenovo!
    Worst service ever anyone can provide!
    I am pasting my email conersations with the "officials" and persons of lenovo :
    ---------- Forwarded message ----------
    From: Services_ED <[email protected]>
    Date: Monday, November 10, 2014
    Subject: Repair of Lenovo ultrabook laptop - model number U410
    To: XXXXXXXXXXXX
    Dear Customer,
    Thank you for reaching to Lenovo India.
    Request you to get in touch with the respective country for further assistance.
    Thanks & Regards,
    Services-Executive Director
    Email ID - [email protected]
    From: XXXXXXXXXXXX
    Sent: Saturday, November 08, 2014 10:10 AM
    To: Services_ED
    Subject: Re: Repair of Lenovo ultrabook laptop - model number U410
    Sir,
    It is surprising to note that a customer of “Lenovo”, supposed to be a good brand ,has such a pathetic after sales service. 
    Just imagine that a customer is not able to use the system due to non- availability of Lcd rear screen ( part no    90200798 ). God only knows what happens when there is problem with hard disc or some important part. 
    I have been trying for over 3 months now both at your Bangalore office ( at-least 20 times ) service contact no and in US on 877-453-6686 at-least 10 times.
    Your service centre has sent me the wrong part and are not accepting to refund the amount paid USD 72.87
    Even after providing all relevant information about the problem and the product delaying tactics are being adopted by putting irrelevant questions.
    All desired informations are given below once again. 
    1. Attached the copy of bill
    2. Ordered the part by calling Lenovo (877-453-6686)
    Day before yesterday I called Lenovo (877-453-6686) and had a conversation of 1 hour and 10 minutes  in which the employee gave me an assurance that I will receive an email within 24 hours and he even told that he has made a note of calling me on 06 Nov, 2014 and check with me whether I have received the email or not. I neither have received the email nor I have received a call from him. The employee id is 198558.
    Looking to the attitude of the so called service department of Lenovo I will be left with no other option but to post the case on all social media sites so that the world knows the true face of Lenovo’s service department. I will also be constrained to take legal measures for recovery of the loss .
    Please treat this as the final call and ensure that the problem is attended not later than 10th November 2014.
    Thank you. 
    On Wednesday, November 5, 2014, Services_ED <[email protected]> wrote:
    Dear Customer,
    Requesting you to share the below details where you have contacted for the repair.
    Service center details with number
    Copy of the bill paid.
    So that we can proceed with the case accordingly.
    Thanks & Regards,
    Services-Executive Director
    Email ID - [email protected]
    From: XXXXXXXXXXXX
    Sent: Wednesday, November 05, 2014 8:32 PM
    To: Services_ED
    Subject: Re: Repair of Lenovo ultrabook laptop - model number U410
    Well I tried contacting them, I ordered the part number 90200798 but when I received it was the wrong part number which was delivered to me. When I call the customer care, they say that the part number is available when I try to order that they say it is not available to order. Even I still have not received the refund of the wrong part they have sent me. I just don't understand why such kind of poor service is being provided inspite Lenovo having such a good brand name. I request you to look into this matter aa it is becoming a serious issue and since 2 months I am unable to use my laptop.
    On Wednesday, November 5, 2014, Services_ED <[email protected]> wrote:
    Dear Customer,
    Firstly, I would like to thank you for considering Lenovo and reaching out to me and providing your valuable feedback.
    We regret to hear the issue and I would kindly request you to reach out to our technical support team and you may be rest assured that they shall provide you the appropriate information in providing the authorized Lenovo service center address so that the below issue can be resolved.
    IDEA : 1800-3000-5366 / 1800-419-7555
    Thanks & Regards,
    Services-Executive Director
    Email ID - [email protected]
    From: XXXXXXXXXXXXXX
    Sent: Wednesday, November 05, 2014 1:15 PM
    To: Services_ED
    Subject: Re: Repair of Lenovo ultrabook laptop - model number U410
    The serial number of the machine is QB05590775. The laptop is Lenovo Ideapad UltraBook U410.
    On Wednesday, November 5, 2014, Services_ED <[email protected]> wrote:
    Dear Customer,
    Firstly, I would like to thank you for considering Lenovo and reaching out to me.
    Kindly share us the machine details so that we can have the team concerned reach out to you and provide you the best possible resolution.
    Thanks & Regards,
    Services-Executive Director
    Email ID - [email protected]
    From: XXXXXXXXXX
    Sent: Wednesday, November 05, 2014 11:31 AM
    To: Services_ED
    Subject: Repair of Lenovo ultrabook laptop - model number U410
    The customer care,
    I had purchased a Lenovo Laptop Model number U410 from India in September, 2012 and later I moved to Dallas in August, 2013. After  an year of use I faced the problems during opening / closing the screen. I contacted a vendor locally and he informed that part number 90200798 has to be replaced. I have tried at all the places in India and got this requirement registered at Bangalore customer care who have finally confirmed that the model is discontinued and the spare part number 90200798 is not available in India now.
    I request you to kindly guide me as to where this can be repaired. It is surprising to note that a product which could not be repaired despite my best efforts.The customer care in US tells me that they have the part number when I try to order it they send me a different part number.
    Me and my friends have been preferring Lenovo products and therefore request you to take up my case on priority and under special treatment. 
    Thanking you,XXXXXXXXXXX
    I am not anymore expecting form these people to solve this problem, because they do not care about customer; and it evident from their careless responses.
    This is an attempt to help and save someone's money, this may open someone's eye and stop them from getting in to this poor service trouble!
    I will try my best to reach every possible social media with this!

    Hello User288840,
    It was very kind of you to purchase a Lenovo laptop for your daughter before she went off to college! I’m sure such a purchase was intended to help her through her studies, and I’m truly sorry to hear that she’s encountered issues with the touch-pad so soon after purchase.
    Generally speaking, outside of the Return & Exchange Promise we would attempt to repair the laptop under either a manufacturer warranty or a Geek Squad Protection plan (if one was purchased) depending on the issue at hand. While it is nice to hear that one store may have been willing to offer an exchange, this would be considered an exception and not all stores may be willing to provide such an option. However, this information should of course have been shared with you in a respectful manner, and I apologize if it wasn’t.
    Using the information you registered with the forum, it seems that this purchase was made in August of 2014, putting you far outside the Return & Exchange Promise. I am sorry if the solution offered by the secondary store did not coincide with the first store’s option, and that their solution of repair was unsatisfactory to you. With that said, I would encourage you to return to the store to see what repair options we may have for you. Please let me know if you should have any questions.
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Ideapad U410 - No WLAN Connection At School

    Hello Lenovo Community!
    I'm currently dealing with an issue with wireless connectivity at my school. 
    Background:
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    Note: I'm not able to go to school to try and test out any solutions, but please try and provide as many as you can! Thanks! I"m thoroughly stumped. 
    Things I've Tried:
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    Here are some drivers that I already tried:
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    0wwl13w8.exe
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    WIreless_15.8.0_e64.exe
    h1wf05ww.exe
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    Hi Brettd,
    > now no connection at all. Connects to modem with "limited activity"
    Thats confusing. At the moment do you have no connection or limited? Both is not possible ;)
    I would recommend a WLAN driver update and you can download newest WLAN driver here:
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    Also make sure that MAC address is not blocked in router and update the firmware of your router.

  • U310 touch new 120gb msata win 8.1

    I bought a 120 GB msata and I'm planning to clone the HD with win 8.1 to the new msata drive and use the hard disk for storage. 
    Can you give an outline of what I need to do? 
    I tried to move the win 8.1 to the new msata on another u310 (non-touch) and now I can not access the bios. 
    Thanks

    Hello,
    I have a U410 Touch (which is very similar to the U310, I believe), and here's what I did with mine:
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    Opened U410 to remove 1TB HDD and 24GB mSATA SSD.
    Installed 120GB mSATA SSD
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    Downloaded Windows 8.1 ISO from MSDN and extracted that to a 8GB USB flash drive
    Ran Setup (filename: SETUP.EXE) from USB flash drive to install Windows 8.1
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    Regards,
    Aryeh Goretsky
    I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
    S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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  • Lenovo Ideapad U410: Display not working after sleep and/or restart

    Hello all,
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    I am facing similar problem - post sleep & sometimes on touchpad event - the screen gets stuck & a strange array of gray screen comes or the existing screen's colors get distorted & the laptop gets stuck. 
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    Link to Image
    Mod edit:  Changed oversize pic to link per forum rule:  50k limit on pics.  Please use a hosting site and a link or resize the oversize pics.

  • Need help booting from usb on Lenovo U410

    I have burned a .iso file on a usb stick, and now i want to to boot my laptop from the usb.
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    Solved!
    Go to Solution.

    hi Moh27,
        Thanks for Using Lenovo community Forums!
    Inside BIOS under boot tab you will find there UEFI Boot you will need to disable that
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    Hope this helps,
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Lenovo IdeaPad U410 with windows 8 . I want add windows 7 64bit error

    Hi, 
    i just buy this laptop that come with windows8, and i want install in dual boot windows 7 wich i use.
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    I read many forum ant it seem problem due to the raid configuration of the 2 disk coming from Lenovo. 
    I would like to mantain this configuration without delete all and format the hard disk, i just want add windows 7 in other partition . Is it possible?
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    Hi all,
    could not agree more!!! And I don't even wanted to upgrade but simply do ONLY a new, clean install of Win 7. As a result of the really crappy instructions (there aren't any, all that is available are various contradicting posts on the user forum) my machine now even does not get into BIOS anymore!
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  • Lenovo EE Boot Optimizer U410

    Hi I was just wondering about a few things.
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    The U410 has a 32gb mSATA SSD. In the default configuration, it is used as a cache drive (and being SSD, this ofcourse is superfast cache.). This is being done with Intel Rapid Storage technology.
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    About the EE Boot Optimizer, you can find it in the Software & Utility part of the U410 driver page;
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  • Lenovo U410 (HDMI) to Thunderbolt

    Hi,
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    Many thanks.

    It could be that the adapter has failed.  That sounds like the most likely cause of your problem.

  • Lenovo Ideapad U410: part of screen is white

    I have a Lenovo Ideapad U410 and the left part of my screen is uniformly white after turning on the laptop. It's a rectangle about 1 inch long, from top of the screen to the bottom.
    I got this suddenly pretty much a month after buying the laptop (it appeared suddenly and I didn't do anything to cause it), and then the area of the white rectangle got bigger after I mistakenly dropped my laptop yesterday. 
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    Hi Dsav6,
    As per your concern, I would suggest you to please re-install the graphics driver of your system from the below mentioned web link.
    http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073650
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    Sameer
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Lenovo U410 8.1 Audio Issues

    I have owned the Lenovo U410 Ideapad for a decent while now and I have been consitently satisfied with its preformance. Recently I uprgraded to Windows 8.1 and it does not play any sound from any source. After some searching I found the software to fix it. 
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    Solved!
    Go to Solution.

    hi Squeaking_Lemur,
    Welcome to Lenovo Community Forums!
    Is the issue happening on local mp3 files(audio saved on your pc and not through the internet)?
    Try opening Device Manager and open Sound, video, and game controllers Uninstall the conexant entry there and restart your system see if that will work.
    If still non try this again 
     Conexant Audio Driver   
    Let me know your findings
    Cheers!
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Lenovo U410 SDD Fails

    Hi,
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    For some reason HD Tune can't find my SSD. When I check with Windows for any errors on the ssd it says everything is fine. However, I have the feeling the SSD is useless at the moment. Can you please help me.
    Thank you very much in advance.

    I reinstalled a fresh copy of Windows 8.1, no changes. It still takes a hell of a time to boot up. Even flashed new bios..
    Don't know how to go from here, but I think the problem is not windows, because that works fine. It's got something to do with the boot, but can't figure out what..? Please help

  • Lenovo U410 - 32GB SSD Failed

    I have been running my Lenovo U410 great for a few months, but recently the 32GB SSD gave out. It isn't detected anymore and it gives me the Intel Rapid Start Technology is disabled error everytime Windows is booted. My warranty only has a few months left, but I'm in no shape to be laptopless. Also, replacing the 32GB SSD by myself voids warranty as there are Lenovo stickers on the screws to open up the back panel. I don't have many options, any suggestions what I could do? Also, is there any way to make my U410 run off completely the HDD so I can use "Sleep" when I close the lid. If it's running on "Sleep", the laptop goes to a black screen which is caused by my SSD problem. This is a VERY big problem with U310/U410 owners, but there hasn't be a consensus on a solution. 

    hi Telstra,
    Thanks for Posting!
    I believe the SSD is only mounted for Caching.
        The system could technically run without it.
    If you are to replace the SSD
               Open Control Panel and Uninstall the Intel Rapid Start and the Expresscache Software.
                       then Replace your SSD.
                   Once Installed run the Install the Espress cache software from Lenovo Website.
    It should work.
    The Warranty is valid even if you replace a part.
                  Only damages during the process of replacing are not.
    You can refer to the system's Maintenance Manual for Disassembly.
    Regards
    Solid Cruver
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Lenovo U410 Intel SRT technology

    Good day. More recently became the proud owner Ultrabook Lenovo U410 core i3. Out of the box I was a Windows 8 64-bit. Technology Intel Smart Response (hybrid drive) has not been implemented. I decided to unleash the full potential of the laptop. To do this:
    1) I downloaded the OS Windows 8 64bit Single languarge
    2) I downloaded the driver Raid-Array (https://downloadcent...x?DwnldID=22194)
    3) Set in Bios mode Raid
    4) Carry out a "clean" installation of Windows 8 (with area ssd-drive left no marked-up)
    5) Install Intel Rapid Start Technology.
    6) Press the "Speed" - and after a few minutes was an unknown error where you are requested to reboot a computer. and try again
    Trying to turn the acceleration is the third day, spent about 5 different system settings and it did not work,
    What am I doing wrong - I can not understand. Someone has such a model, and how you turned this "chip".
    Another question - is it possible to simultaneously use Smart Response Technology and Rapid Start Technology?

    hi razmarin,
    When you installed Windows 8, did you loaded up the RAID drivers eventhough you see the HDD that are listed? (see this thread).
    AFAIK, you can install both Intel Smart Response Technology and Intel Rapid Start Technology provided that the SSD can accomodate the space that it requires to run the app (Intel Smart Response uses a minimum of 18.6GB and Intel Rapid Start depends on the RAM (if you have 4GB RAM, the hibernation partition should be equal or larger than the amount of memory in the system).
    Best regards,
    neokenchi
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Lenovo U410 - Win8 / Unable to access OS + BIOS on statup

    Hi Guys,
    I hope that someone can provide some assitance for me please? 
    About 1 week ago, I was using my Lenovo U410 ultrabook without any issues when I decided to power off as normal. I did this but it wouldn't power off automatically, as the screen would go blank but the power light would remain on but continue running. I left it for about 30 minutes before deciding to force shutdown by holding down the power button.
    Then when turning the laptop back on, it would normally take about 10 seconds to reach the login screen but now it was taking about 2 minutes. Eventually it would get to the login screen and I could login normally. 
    I tried to find some solutions to this but all that was recommended was to make sure I had the latest updates and run a virus scan. I did all the above and everything seem to indicate that it was all updated and no virus/malware detected. 
    NOW, however after powering down my laptop about 3 days ago, when I boot up I recieve a blue error screen advising the following:
    Recovery
    Your PC needs to be repaired
    A required deivce isn't connected or can't be accessed.
    Error code: 0xc000000f
    You'll need to use the recovery tools on your installation media. If you don't have any installtion media (like a disc or USB device), contact your system administrator or PC manufacturer.
    This error provides me with options to go to the Statup options (F8), the UEFI Firmware option (Esc) or Start normally (Enter)
    Whatever option I select I just get brought back to the above error message. Even when I power up using the Novo button, I get the 4 options or Normal startup, Bios, Boot Menu and System Recovery but each option brings me back to the above error screen.
    I don't have any disc or media as nothing came with the laptop, all OEM, and I have no idea what to do? 
    Any suggestions will be very welcome as I'm at road block and not sure how to go about fixing this?

    Hi
    I think that it's the case of bad hdd or else the hdd is not connected properly in the port. So i suggest you contact support if you are under warranty.
    Regards
    Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)
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