Lenovo Fingerprint Software stopped working under Win 8.1

Just upgraded to Win 8.1 (64-bit) and to the latest drivers for W700 (2753-WBB).
Major trouble with the Thinkvantage Fingerprint Software.
The Lenovo Fingerprint Software version 3.3.2.50 for Win 7 (64-bit) was fine under Win 8.0
but it doesn't work any more under Win 8.1
http://support.lenovo.com/en_US/downloads/default.page?
The Thinkvantage Fingerprint Software isn't compatible with W700 and W700ds.
Thinkvantage Fingerprint Software Version 5.9.9.7282 for Windows 8 (64-bit) or 7 (64-bit)
supports only the ThinkPad W510, W520, W701, W530 systems
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS029769
Thinkvantage Fingerprint Software Version 6.0.0.8102 for Windows 8.1 (64-bit or 32-bit)
supports only the ThinkPad W510, W520, W701, W530 systems
http://support.lenovo.com/en_US/detail.page?DocID=DS036923
The management of complex passwords becomes difficult without Fingerprint.
Any ideas?? Thank you.

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Lenovo toolbox and fingerprint software stopped working on Thinkpad W700 Windows 7 Pro 64 bit

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X230t Fingerprint Reader Stopped Working

It seems the fingerprint reader on my x230t decided to stop working. Running Windows 8.1 Pro x64. Device manager lists a "TouchChip Fingerprint Coprocessor (WBF advanced mode" under Biometric Devices and that's it. BIOS claims there is no fingerprint reader installed under the security tab, and the Lenovo Fingerprint software cannot detect the reader, either.
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HI Anthony, welcome to the forums,
you might like to add which operating system you have installed, which browser(s) you are experiencing the problem with and of course which version of the password manager software you have installed.
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W540 - Fingerprint reader stops working after sleep

Once again the fingerprint reader stopped working.
When I run the Lenovo Solution Center (v2.7.003 rev 19975) all appears normal. When I go to [Security]>[Fingerprint] I get a <Status> that it is enabled.
However when I [launch] > Fingerprint Manager Pro (v8.01.35 x64) I get the device is not connected.
See the pictures.
This occurred after coming out of sleep, and warm boot or cold boot did not change anything. It's now been 3 days. I have no idea what the hardware is doing as there are no lights. I did not install any new software, aside from the normal AV updates (MS Security and Malwarebytes ONLY! each aware of the other).
Administrative event logs do not reveal anything.
Device manager has no warning, neither does it show the fingerprint reader.
Scanning does nothing,
Any workaround ??? Any one else with these symptoms. I can deal with software, and drivers, but I cannot deal with failure to have hardware switches, lights, and other missing workstation attributes.
re: Lenovo W540 20BG, 32gb, Win 7 x64, BIOS 2.17, Samsung 1tb EVO

It's an on / off issue. Partly software and hardware. I think it a USB / reader problem. Only occurs occasionally when going to sleep. I do use Zentimo, so that may cause a disconnect when sleeping or at the very least let me know that a disconnect occured. I just type my user PW, as the reader's surrounding surface is now glossy, Never had that problem with other high gloss chassis. Oddly the track pad is immaculate and not shiny!
Reader resumes - in most cases - after cold boot with power off for a while. If I do a warm boot, the reader remains innactive and disconnected.
So far the machine from a software side is tamed and works great, it the harware interface with the internals that is a POS.
If the machine works great, it's because of Intel, nVidia, Micron, etc. The user dialog to the hardware is missing when PROBLEMS (not issues) occur.
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Fingerprint Reader does not work under Win 7

I have a T500 which I have just upgraded from Windows Vista Business to Windows 7 Professional.
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The Wireless Broadband card is the Ericsson F3507g. The follwing drivers are installed:
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Under Windows Vista both the Fingerprint Reader and the Wireless Broadband device worked without
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Frode
Solved!
Go to Solution.

Yes, it is the driver that seems to be the problem. Here is how I proceeded. Before I started to removed the Lenovo software and the driver I first made sure the the automatic driver installation was turned off. The easiest way to do this is to type "change device installation settings" in the Start Menu search box. A window then pops up with the question: "Do you want Windows to download driver software and realistic icons for your devices?". By default this is usually set at "Yes, do this automatically". Instead select the option "No, let me choose what to do", which will bring up another menu where one select the last option: "Never install driver software from Windows Update."
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I first went to Control Panel - Uninstall Programs and uninstalled the Lenovo Fingerprint Software. I then went to the Device Manager and uninstalled the AuthenTec driver version 2.0.0.18 and checked the box delete this driver software. I then rebooted the PC and during pre-boot went into the BIOS, selected Security and Fingerprint Reader and made a reset on the reader. After reboot I reinstalled the Lenovo Fingerprint Software 3.3.0.58 (7wf160ww). This time the installation went through without any error messages but when I started the software I discovered that it still did not work. When trying to run the tutorial or to enroll fingerprints I got the old error message: "Cannot communicate with sensor. Please confirm the sensor is ready."
I then checked the driver and I found that I now had the older AuthenTec driver version 8.1.2.56 dated 07/07/2009 and everything looked OK from the driver point of view. I then suddenly remembered that I had forgot to uninstall the AuthenTec TrueSuite software. I immediately uninstalled the TrueSuite software and also yet again the Lenovo Fingerprint Software, but left the newly installed driver in place. After a reboot I again reinstalled the Lenovo Fingerprint software and this time it worked. I can now run the tutorial and enroll fingerprints and the fingerprints work 100% for the Windows login. I have not yet tried to install Lenovo Client Security. I will do that later. However, I have discovered that the AuthenTec TrueSuite software has not been reinstalled after doing the last Lenovo Fingerprint software reinstallation. I am not sure if this is a good or a bad sign. Perhaps Bananaman or Cleo_Lenovo can give me some feedback on this issue.
I thank you all for helping me out with this problem. I find the Lenovo Forums of great interest and usefulness.
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How to uninstall lenovo fingerprint software in windows 7?

i just upgraded from vista 32 to win7 32, the fingerprint software that came with win 7 works but my lenovo one doesn't, i just want to uninstall it but it won't let me. Keep saying the software is not supported in this version of windows. Anyone else have this problem and how do I solve this?
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i guess i'm not the only one. right now i'm using the windows 7 finger print software and it works. but the login screen still has the lenovo one which is annoying and the password manager finger print doesn't work with the windows 7. I don't want to have to do a clean install so I guess i'll just wait a little longer until more people get the official release and hopfully there will be software or drivers that would fix this.

Windows 7 Lenovo Fingerprint Software (beta)

The driver is available from this web page: Lenovo Windows 7 Beta Driver Site
Let's use this post to discuss the Lenovo Fingerprint Software (only)!
W520 (4270 CTO), which replaced a W500 (4062-27U), which replaced a T42P, which replaced an A21P...

Didint try it on my SL 500 Win 7 x64. I am using the driver that came through Win Update. Works like a charm.

Qosmio X300 - Fingerprint sensor stopped working

Hi, I wonder if someone can help me ?
First, please excuse my poor English, I'm Norwegian ( ! )
and allow me to tell you that I am just "normally" technical ...
-so please, please "speak" so I can understand.
My fingerprint sensor stopped working today, this has happen before,
restarting the computer has previously "fixed" the problem, but not today ... !
I have dowloaded and installed new drivers & software ( TrueSuite Access Manager ) ( from Toshiba support ) -- still not working ...
I have checked the Device manager ( Biometric Devices )
It says that the device is working properly. It says that the drivers are all up to date.
But it still does not work.
I've been on the phone with Toshiba support for a long time today, but not even support could help me ...
they had never heard of a similar problem on a Qosmio X300 before ( ? )
They suspcted that I had send it in for service ... and I would like to avvoid this, if I can ...
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I have also read all threads about fingerprint problems in this forum, and tried everything ... but nothing helps !
When I'm promted to scan my finger, the scanner seems to be "dead" ... ?
Can anyone please help me to solve this problem ?
Hoping for help !
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Hi Luke_1
Thanks so much for your answer. I did download the BIOS update, but got a message that I allready had the latest version,
so there would be no updates installed ... I guess that I ( without remembering ) dowloaded and updated this some time yesterday ( ! )
I guess that the next step will be to use the recovery disk ...
I would if possible, not do that, cause that means that I have to reinstall every program etc., right ?
Sorry ... this might sound like a stupid queston, but as I mentioned ... I'm just "normally" technical, so you have to excuse me on this :-)
Or I might just give up and send the computer in for service/repair ...
By doing this I might not have to reinstall everything , right ? ( hoping for a positive response on this )
I "suspect" that maybe the fingerprint sensor is broken, since I have tried all possible solutions ...
so this might be the best solution to my annoying problem ...
If anyone happens to have any other sugests, please respond.
Thanks again for your answer !

UTorrent works under Wine

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Is Lenovo Fingerprint Software = Upek Protector ?

I just found this article about Upek Protector suite being vulnerable to hacking of the registry stored password. My W520 comes with an AuthenTec (who bought UPEK) TouchChip Fingerprint Coprocessor.
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Solved!
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I found this on the Lenovo site dated (18 Sep 2012): Thinkvantage Update suggests it as an optional install. (No previous version installed) What is it for? Would I need it if I use a non-Lenovo password manager (LastPass for example). -------------------------------------------------------------------------------------------------------------------------------------------Fingerprint Software for Windows 7 (64-bit) & Windows 8 (64-bit) - ThinkPad, ThinkCentre, ThinkStationhttp://support.lenovo.com/en_US/downloads/detail.page?DocID=DS029769 ThinkVantage Fingerprint Software is a desktop security and convenience product. Its components provide a sophisticated security architecture protecting your computer from attacks by unauthorized persons. ThinkVantage Fingerprint Software offers top-level user convenience, it is easy to install and easy to use.
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Lenovo Fingerprint Software stopped working under Win 8.1

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