Lenovo Flex 14 issues with touch screen and hard drive

Dear Lenovo,
I've just bought this laptop about 3 months ago. First the touch screen giving issue, so went to the service center and they repaired by saying there are problem with the motherboard. Then after a week, problem with windows booting and the touch screen issue still hasn't resolved. When i turn on my laptop it prompts cannot detect hard drive. I've been going to the service center multiple number of times but only worsening my problem.
I am so frustrated now and don't know what to do. Can Lenovo replace my laptop ?
Does anyone here have similar issue and have a solution because i just loose hope with the service center ?
Please kindly reply me as soon as possible.
Thank you.

thana88,
Sorry to hear that you have had multiple service events, and yet problems persist.
Please send me a private message with your contact information - name, phone number and the type / serial number of your flex 14. If you have any of the service case numbers, please include these as well..
We can work to escalate this
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Similar Messages

Is there any way to increase the font size in the Creative Cloud. Using a Lenovo Yoga 2 with 14" screen and care barely see the menus

Is there any way to increase the font size in the Creative Cloud. Using a Lenovo Yoga 2 with 14" screen and care barely see the menus.

In short, no. There is no fix yet. They only barely acknowledge there is a problem. The "fix" is to enable 200% UI scaling which makes everything comically huge and unusable. This is pretty much of a joke. A really, really EXPENSIVE joke.

Need help! White screen and hard drive

I have a MacBook Pro A1211 I got off Craigslist. It needed a new logic board and hard drive so I got both. My problem is I just found out the hard drive has windows on it and when I power on the MBP all I get is a white screen. My question is is there a way to get windows off that hard drive while its installed in the MBP? I've tried every command I could find online to push when I power on the MacBook but it does nothing. I bought a copy of snow leopard 10.6 factory sealed and put it in the super drive but it just spins for a while and then stops. The fans constantly run also but I'm new to MacBook so I don't know if that's suppose to happen. I got the disk management to come up one by holding down option and power on but it didn't give me the option of choosing the SuperDrive and I can't get it back up. It's almost like the keyboard isn't working. If there's any suggestions y'all can give me I'd appreciate it.

Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup - Gray Screen
Startup Issues - Resolve
Startup Issues - Resolve (2)

Lenovo Flex 2-14 Touch screen problem

Hi, I have a Lenovo Flex 2-14, and I turn on the notebook but I found that the touch screen is not working, I restart the notebook but it doesn`t works. Is there any key or swith to turn on/off the touch screen? or what can I do to solve this problem?

Hi Hoov,
I've ruled out Windows being the problem as the same yellow tint appears in the corners when booting the laptop (the black lenovo loading screen displays the same yellow tint)
I am beginning to think that maybe I've just been given two faulty Laptops. I would imagine that if it was a fault with all models of my type then there would be some information out there.
I might take it back to the store again tomorrow and try 1 more, I'll also ask if they have any advice.
I'll update the post tomorrow but in the meantime I am open to any suggestions as I don't really want to opt for another Laptop as this one is perfect (apart from the annoying Yellow in corners )

Anyone have issues with "touch screen" not responding?

Does anyone find that the touch screen doesn't respond? I have huge issues with this style.
Touching and swiping on a screen that is 1.5 inches isn't fun. I need shade to read the screen (bad for snow), I need to go thru so much just to get to a song, a podcast, whatever that was playing before I HAD to turn off nana. I need to turn off nano each time.
1. Turn on by holding button like forever.
2. swipe, swipe, swipe, swipe to get to songs or podcast. Select, select, touch selcet, not selecting, touch, touch touch.
3. Select 'songs; selevet something else to get to a screen that says shuffle.
4. Select, select, touch, touch, use index finger, thumb, touch, breath on finger, touch again.
5. After one song plays after selecting "shuffle", it repeats, repeats,
6. Take ipod out of pocket, stand in shade, hit the snooze whatever button, to activate screen, Is screen activitated? yes? But it blinked off to quick to make selectioon of touch proof screen.
7. Walk inside to touch screen, to see screen. Hit button, wait for long time for this to start again (much like laptop starting).
8. Swipe to get to menu with songs, swipe, swipe, swipe swipe.
9. Select music: albums, artist songs. By selecting I mean touch touch touch, touch, use thumb, touch. for each selection
10. Are you sure this is an Apple product?
Can I return this POS and wait for someone to go back to what worked best??

Oh, and yes I have restored to factory settings. Then resynch.
I have done the soft reset or whatever it's called on this one.
It is updated.

Having issues with permissions on external hard drive.

I'm very new to my MacBook Pro, and I'm having an issue with my external hard drive. I used it to bring important files (mostly music) from my windows 7 laptop to my mac. Once I finished that I noticed that I was missing some of my music which luckily I have on CD so I uploaded them to another computer and loaded them onto my EH. This is where the problem occurs, when I drag my music from my EH most of it gets copied, but a small number end up giving me an error and won't go to iTunes. I've dug a little deeper into the issue and it all comes back to not having proper permissions to us my EH. However the songs that were imported still open in itunes when clicked on. I've tried looking for the lock symbol under Get Info, and it isn't there.
Any Ideas?

Yes - with Windows/Mac 'compatibility, it's really a one or the other compatibility - without third party software. Just as Paragon has software that will enable you to read & write to an NTFS volume on a Mac, so they have software for Windows that will read Mac-formatted drives - http://www.paragon-software.com/home/hfs-windows/.
NTFS, with Paragon's NTFS for Mac, is probably the best way to go if you want to 'share' the drive with both Macs and Windows machines.
Clinton

I am having an issue with connecting my external hard drive to my airport time capsule.

I just recently purchased the new AirPort Time Capsule. The network set-up easily. However, when I connected my external hard drive (via USB) to it, the external hard drive does not show up in my Finder and I am otherwise unable to access the external hard drive from any computer connected the the network. When I plug the external hard drive in directly to my iMac, the external hard drive is recognized right away and I am able to access all folders. Any tips?

Check to make sure that the drive is formatted in Mac OS Extended Journaled or FAT32.
If the drive is formatted correctly and recognized by the Time Capsule, it will appear when you open AirPort Utility and click on the Disks tab.
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click the Time Capsule icon, then click Edit
Click the Disks tab at the top of the next page
If the drive is formatted correctly and not recognized, you will likely need to use a powered USB hub with the drive....even if the drive has its own power supply, since the USB port on the Time Capsule tends to be underpowered.

Has anyone had issues with putting a 1TB hard drive into an early 2008 20 inch iMac?

I have been trying to upgrade my 250GB hard to a 1TB Western Digital Blue hard drive. So far I have tried the following...
* CCC clone
* Super Duper clone
* Disk Utility clone
* Fresh install of Mavericks and Migration Assistant
Each time I do these I am able to boot to the new hard drive externally through holding down the Option key and choosing the new drive. However, when I install the new drive internally all I ever get is a blinking folder with a question mark upon startup. I cannot get the new drive to boot when it's installed in the machine. And, I can't get to Disk Utility when the new drive is installed either. Once the new drive is installed internally I lose the ability to do anything with the compuetr. I have tried several different key combinations, but all I ever get is the blinking question mark folder. The only time I can boot to my new disk is if the old drive is installed internally and the new drive is external.
Any thoughts?
Thanks.

Thanks for your replies!
Right after I wrote, the dvd player started working again. With the old HD in, I booted from the disk and went into disk utility to see if I could repair the old HD. It could not see the old drive.
So I decided to get brave and try the new HD (sorry I did not see your feedback on the green drives, first). I got WD because that's what was in there and I had good luck with WD's in the past. Of course, as soon as I fired up, it spit the dvd out. I tried 4 times and on the last try it read the DVD.
The I used the procedure I saw on GIZMODO (http://gizmodo.com/333319/the-secret-of-the-time-machine+assisted-hard-drive-swa p) to partition the drive correctly and start the resore. I guess I'll know in 4 hours whether or not I succeeded.
If the green drive works for the time machine swap, should I be good to go? I went for the green because it was cooler running and the back of the computer always got extremely hot right before it acted up. Of course, I did a thorough cleaning as part of the repair.
Gary

TS2634 Having issues with touch screen selecting keys and buttons I don't touch

I'm having issues when messaging or using the browser with the key pad it will jump up and down the screen, select buttons I don't want or the wrong messages. It basically wigs out at times, usually when I'm charging it, or listening to a radio station and trying to message at the same time. Any suggestions on why this is happening or how to fix it?

thana88,
Sorry to hear that you have had multiple service events, and yet problems persist.
Please send me a private message with your contact information - name, phone number and the type / serial number of your flex 14. If you have any of the service case numbers, please include these as well..
We can work to escalate this
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Scroll problem with touch screen and win 8.1

Hello,
I use icloud on my tablet. If I try to scroll my emails, navigation
and scrolling with my finger is not working properly. I tried several browsers
(Firefox, Chrome, IE) but that didn't change anything.
My wife has as second tablet with the same problem.
Could you help me
Thanks a lot
M

Greetings rusfrco,
After reading your post, it sounds like you are experiencing an error with app updates app on your iPad. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities,
BobbyD

Screen and Hard drive won't go to sleep

When I shut my computer screen the computer will not go to sleep and the display stays fully lit. I have no idea how to fix this problem. please help!

Hi Dfopp13,
Welcome to Apple Discussions.
How are you shutting down the computer? Are you going through the Apple menu and shutting it down or pressing the power button to engage the shut down selection menu? If you try to sleep the machine is that successful? If you close the lid, does the machine sleep? If you press and hold the power down for 10 seconds does the machine turn off?

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade.
What happen: My laptop was working fine, no blue screen issue, no funny business at all. I bought a new SSD Intel 120 GB and thought it would be a good idea to replace the HDD. I shutdown and disconnected the power adapter, waited a couple of minutes and removed the battery. I opened up the back case and replaced the HDD. And put all the screws back and put the battery back in.
Problem: The very first time I turned the power on, nothing happens besides a black screen. I pressed the dvd drive it works and opens up and closes. I waited for about 30 mins and still has blac screen. When I mean black screen, no bios menu, no logo, just a black screen with the fan sound on.
I have tried these:
1. Unplugged everything - battery, adapter, and pressed the power on button for about 60 seconds, nothing, the laptop turns on with the LED display on for both on and battery LED's. But nothing but black screen, no sound of windows loading just the fan and black screen.
2. I tried putting back my old 2.5" and nothing but black screen.
Thoughts and suggestions?
Solved!
Go to Solution.

Hi Autoexit173,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with system not booting in your Lenovo G560 laptop.
As you have mentioned that the system not booting, please try to remove the RAM and turn on the system and check if you can hear any beep sound. Also try to clean the RAM slots and check for the issue.
Click here for the steps to remove the RAM and refer page number 40.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Having trouble with touch screen. Freezes, texting adds more letters, screen locks up. Got new phone, synced new phone and now it does the same thing??

Having trouble with touch screen. Freezes, texting adds more letters, screen locks up. Got new phone, synced new phone and now it does the same thing??

I also tried the Hard Restart and still has the problem?

I hav a ipod touch 4th gen with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was

i bought a ipod touch 4th generation with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was wondering how to fix this white screen i tryed a hard reboot ( whitch i heard might work ) but did nothink if there is no sulution to fixing this is it worth buying a new screen ? thaanks

Try here:
iOS: Not responding or does not turn on
If yu can't turn it off, then let the battery fully drain. After charging for at least an hour try again.
If still not successful that indicates a hardware problem and service is required.

Just wondering what Apple's stand is on the issue with a flickering and a dark area appearing on imac 27"screen - forums seem to indicate this is not uncommon - and happens through normal use - so should be subject to repair (Sale of Goods Act - 6 years)

Just wondering what Apple's stand is on the issue with a flickering and a dark area appearing on imac 27"screen - forums seem to indicate this is not uncommon - and happens through normal use - so should be subject to repair (Sale of Goods Act - ie 6 year warranty)

We are just users like yourself. If Apple has stated publicly about the problems you mentioned, it will be listed on their website and/or in one of their Knowledge Base Articles.
I have a 27" & do not suffer from such a problem. You should keep in mind that these are technical support forums. Generally, the only people posting here are those with problems. The thousands/millions without problems don't ever come here.
Think of these forums as a hospital emergency room.

Lenovo Flex 14 issues with touch screen and hard drive

Similar Messages

Maybe you are looking for