Lenovo G360 - Screen fades to black

The laptop screen will fade to black while in windows. The laptop is still on but the screen picture is gone. Its not the battery becuase its a new one. The only thing that brings the screen picture back is after I have put the laptop in the refrigerator for 10+mins. What does that mean? Will a cooling pad do the job or is in more internally. Pls Help with some options!

Hi Zenden11
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with screen fades to black on your G360 laptop.
Please check with external monitor as this is to confirm the issue with LCD or with the motherboard.
As you have mentioned the system is heating, check if you are getting any fan error.
Please check if the system is heating.
Hope this helps! Do post us back for further queries.
Best regards,
Ashwin.S,
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Lenovo G360 - Screen fades to black

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