Lenovo G470 Having Booting Problems.

Question

My laptop is having problems while booting up occasionally where it boots up until the mouse pointer gets dispalyed, nothing else, just the mouse pointer at the center of the screen and nothing else. I have to then shutdown the laptop by holding the power button down till it shutsdown then turn it on again in order to use my laptop. This happens often after I shutdown the laptop, but NOT when I restart, or boot from hibernation. I haven't noticed any BSODs. This problem has been there since I bought the laptop. I tried updating the drivers and the BIOS and I used the DriverEasy software also to update the drivers. Yet the problem continues.
Any solutions?

Answer 1

Hi
Welcome To Lenovo Community
We are really sorry to hear about the issue you are facing,  
Click Start Collapse this imageExpand this image, type msconfig in the Start Search box, and then press ENTER.
<script type="text/javascript">//
loadTOCNode(2, 'resolution');
// </script>
In the System Configuration Utility dialog box, click Selective Startup on the General tab.
Click to clear the Load Startup Items check box.
Note The Use Original Boot.ini check box is unavailable.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
When you are prompted, click Restart.
 Do give this a try and let us know  
 http://support.microsoft.com/kb/929135
Hope This Helps
Cheers!!!
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