Lenovo G500 first charge

Hello, i just bought a  LENOVO ESSENTIAL G500 59-390090 and the manual is not in english. Do i need to charge the battery for the 1st time or its charged?

Hi Badarias,
Welcome to Lenovo Community Forums!
I’m glad to hear that you have purchased New G500 laptop, I suggest you to charge the Battery for the first time and below is the link to download the user guide for the computer.
User Guide for Lenovo G500
Do post us back for further queries.
Best Regards
Shiva Kumar
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Similar Messages

  • Lenovo g500 not charging

    My lenovo G500 is not charging, When the charger is plugged in it shows as charging but the percentage just decreses and now the laptop has run flat. The power supply has been checked out at my local pc shop.
    Will this problem be the charging circuit in the laptop.
    And what do I do now to get Lenovo to repair the laptop as it is still in warranty thanks.

    Hi Microbar,
    Welcome to Lenovo Community!
    As per the query we understood that you are facing issues with battery not charging in your Lenovo G500 laptop.
    Check with different battery and adapter if possible, also try to uninstall the energy management and check for the issue, also try to reinstall the energy management and check.
    Check if the charging port is damaged and also check if the charging pins are damaged due to damage also there could be in charging. As for the repair you can contact the techinal support or you can also visit the nearest service center for further details.
     Click here to open a link where you can select the country and get the exact contact support number. I’m sure
    they will be a great help.
     Hope this helps. Do post back if the issue persists!
    Best regards,       
    Ashwin. S
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Lenovo G500s does not charge!

    Hey folks,
    im sorry, im probably in the wrong theard!
    I have a problem with my new! Lenovo G500s.
    When i have my charger on my notebook it doesn't charge. There is standing:"Network operating will not be charge".
    The realy bad thing is, that wehn i didn't have my cable on my Notebook it lives not longer than about 15 minutes. After these 15 minutes my screen is black and i can not start my Notebook. I have to charge again, and wait over hours to start my notebook again.
    Can someone help me? 
    Thank you!
    Felix
    ps. Sorry for my bad englisch. I hope you understand what i mean.

    hi Felix,
    Welcome to the Lenovo Forums.
    Just to verify, when you turn off the computer and plugin the charger, can you observe the battery light indicators and see if you're able to charge the battery.
    G500s Battery Status Indicators
    On the other hand, 15mins battery life is very low. If you have a 100% charged battery and it only last 15mins I would recommend calling Lenovo support as there's most likely a problem with the battery.
    Regards
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  • Booting for the first time in my Lenovo G500

    Hi everyone!
    I'm trying to boot for the first time in my Lenovo G500. It starts with the logo of lenovo and then it goes to a black screen and it is saying that is loading FreeDOS and is asking to enter a new date, new time and then it says C:/> and nothing happens. 
    I put in the cd with Windows 8 drivers but i can't make it boot from the cd/dvd. 
    Anyone can help?
    Thanks!

    Hi Stathesp,
    Welcome to Lenovo Community Forums!
    I’m sorry to hear that your G500 Laptop is booting to Black screen, I suggest you to change the Boot priority of CD/DVD drive 1st and HDD (Hard Disc Drive) to 2nd, below are the steps to access BIOS:
    Turn OFF the computer and then click on NOVO button which is located at the left side of the computer.
    Then under Boot tab change the CD/DVD as 1st boot and HDD to 2nd device.
    Now press “F10” Key to save the changes, the computer will automatically restart.
    Then check inserting the Disc and check the issue.
    Do post us back if the issue still persists.
    Best Regards
    Shiva Kumar
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Lenovo A536 Slow charging

    I recently Buy Lenovo A536. at first it was good because of the specs and good touch screen. But when the battery becomes low (because I play games), I charged my phone using 2.1A adapter (it is a fast charger) after a while, I was shocked. My phone shut down. it was all black then a battery charging appeared. I was confused because I am using a fast charger. So this means my phone is charging very slow. Typically. other androids, you can play games even when charging.  Is this issue to the other A536 phones?

    Hi Microbar,
    Welcome to Lenovo Community!
    As per the query we understood that you are facing issues with battery not charging in your Lenovo G500 laptop.
    Check with different battery and adapter if possible, also try to uninstall the energy management and check for the issue, also try to reinstall the energy management and check.
    Check if the charging port is damaged and also check if the charging pins are damaged due to damage also there could be in charging. As for the repair you can contact the techinal support or you can also visit the nearest service center for further details.
     Click here to open a link where you can select the country and get the exact contact support number. I’m sure
    they will be a great help.
     Hope this helps. Do post back if the issue persists!
    Best regards,       
    Ashwin. S
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • WIN XP Pro on Lenovo G500 - Drivers - Energy Management

    I bought a new G500 and asked the vendor to install WIN XP SP3 PRO - 32 bit from my existing disc.
    The vendor installed it, but it is not working perfectly.
    The Device Manager shows a few items - such as:
    (01.) ACPI/VPC2004 and
    (02.) Network Controller (Device ID being PCI\VEN_168C&DEV_0032&SUBSYS_32187AA)
    (03.) Bluetooth USB Host Controller
    as unknown items.
    Regarding the  (01.) ACPI/VPC2004 the following Lenovo Support page
    http://support.lenovo.com/en_US/diagnose-and-fix/detail.page?DocID=HT071645
    says to download and install Energy Management with proper Operating System. The said page also contains a link, but that link leads to another page:
    http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=DRVR-MATRIX
    Here, on the new page, I just can not figure out where to go or what to do.
    Can anybody please guide this oldman how to install WIN XP SP 3 Pro - 32 bit on my new G500? What are the drivers required for installationof WIN XP SP 3 Pro - 32 bit and where from to download them (if possible with links to download pages), and a guide about the sequence for driver installation, i.e. which driver to install first (after installation of WIN XP) and which one at the last of the process, so that I can install the same.
    Thanks in advance

    Just to add to the knowledge base: I've been installing Windows XP SP3, 32-bit edition on a Lenovo G500; my findings so far follow. I haven't tested 64-bit. To determine of your system is 32-bit or 64-bit, see: http://www.intel.com/support/wireless/wlan/sb/CS-032028.htm
    Ethernet Controller
    The driver at the touslesdrivers link for the G500 Network Controller (hard-wired ethernet) posted by damon007 worked on my machine (G500 purchased Dec 2013). Here's the link again for reference:
    http://www.touslesdrivers.com/index.php?v_page=23&v_code=34891
    Device manager now lists the device as:
    Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller
    Wi-fi, Bluetooth
    My machine has the following combination wi-fi and bluetooth card by Intel:
    Intel Centrino Wireless-N 135
    The following Windows XP wi-fi driver worked for me:
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22785&lang=eng&OSVersion=Windows%20X...
    The following Windows XP bluetooth driver worked for me:
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22920
    SD Card Reader
    Realtek USB 2.0 Card Reader driver:
    http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=4&PNid=15&PFid=25&Level=4&Conn=3&DownT...

  • Light regulation problem in lenovo g500

    Hello.
    You know that when fn and f11 or fn and f12 together, my laptop lenovo g500 heading back light or less away.
    For the less it looks like there is with the fn and F11 or fn and F12 on the led comes and says the page has a high or low light . few fences like the one that is 
    Fn and F11 key light was 1 .
    Fn and F12 once I got to light one page was added .
    The second time I got 4 fn and F12 were added to the photosensitive plate .
    I was the third time that the two were added fn and F12 .
    Fn F12 and knocked down a fourth one was added .
    And the fifth time .... Fn and F12 've got another one that was added .
    And vice versa for low light falls Tfaq page .
    I wanted to ask if the addition of the second and third time as two of the four had a problem or a series lenovo g500 Mdlyh all this ?
    I'm grateful to help .
    I 'll buy the first laptop you could have the same problem I 'm afraid there 's nothing I did not shed yet .
    next
    next
    next
    win 7 cori7
    help me please

    Hi David,
    Welcome to Lenovo Community Forums!
    I’m sorry to hear that the Brightness functionality is not working as expected in your G500 laptop, I suggest you to Re-install the Display Driver and LEM (Lenovo Energy Management) in the computer and check the issue. Below are the links to download the same:
    AMD Video Driver for Windows 7 (32-bit, 64-bit)
    Intel Video Driver for Windows 7 (32-bit  or  64-bit)
    Lenovo Energy Management for Windows 7 (32-bit, 64-bit)
    Hope this helps!!!
    Do post us back if the issue still persists.
    Best Regards
    Shiva Kumar
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Lenovo G500 touchpad not working

    I bought a lenovo G500 laptop around 6 months ago.So far everything was good enough but suddenly my touchpad has stopped working.I looked up in the manual and used the function key (F6) to enable/disable it but this is also not working.If I plug in the usb mouse then it works fine.Di I need to reinstall touchpad drivers? Help pls...

    hi Prathibha,
    Welcome to the Lenovo forums!
    YES,
    I would consider as my first step on throubleshooting this.
    Open Device Manager and under Mice and Gaming controllers, Rightclick and Uninstall the Synaptics or ELan touchpad,
    Restart the system and Install the driver back,
    Windows 7
    Touchpad Driver (Synaptics, Elan)
    Windows 8
    Touchpad Driver (Synaptics, Elan) for 64-bit Windows 
    Windows 8.1
    Touchpad Driver (Synaptics, Elan) 
    Let me know your findings
    Regards
    Solid Cruver
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Lenovo G500 WiFi is slow

    I have a Netgear dualband N Router.
    I have three computerson my wireless network , a Lenovo G500 and two Toshibas laptops.  The Toshibas each run WiFi at 135Mbps.
    If I connect the Lenovo G500 to the router with an ethernet cable it runs at 100.  
    The router is 15 feet from Lenovo G500.  The  Lenova G500 on Wifi runs at 65Mbps or slower.  Sometimes only at 48Mbps.  The speed occurs even if it is the only computer actrive on network .
    As a test, I installed a Belkin N wireless adapter on the Lenovo G500 and connected on Wifi 2 and it connects at 135 Mbps.  It is only the Lenovo Wireless adapter that slows the G500 down.
    How can I increase speed of Wifi on Lenovo?

    hi Lenovog500,
    Try This.
    Download this first  WLAN Driver (Atheros, Broadcom, Realtek) but don't install yet
    Make sure you know where to find this later
    Now under Device Manager 
        right click on the Broadcomm 802.11 and select Uninstall.
                         Make sure to place a check under Delete driver software for this device
    After the Uninstall click on view on device manager and select Scan for Hardware Changes.
                  Note that the Broadcomm may be back under the Network Adapter list
                            Uninstall it again and place a check under delete driver software.
     You'll have to repeat the step until when you  don't have the option anymore to place a check under delete driver software.
    If that happened click the scan for hardware changes one last time and then Install the driver I asked you to download earlier.
    Connect to your wifi and see if that changes anything.
    Regards
    Solid Cruver
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Lenovo G500 fist time boot problem

    I recently bought Lenovo G500 and I can not boot into Windows (to install it for the first time) or boot menu to change boot order. After starting laptop I get this screen. How can I change this to be able to instal Windows?
    Link to picture
    Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

    hi hakaa,
    Welcome to Lenovo Community Forums!
    If I'm not Mistaken you want to boot the system to your Installation Media,right?
    First you can try the hitting F12 when you press the power to turn it ON.
       If your Lucky the BIOS is already configured and hitting F12 should give you the Boot menu and will let you choose to boot from CD/DVD, HDD or USB.
    If hitting F12 did not give you Boot Menu Option,
    Turn the system ON and start hitting F2, Now This will Let you Boot into the BIOS and will give you option to change the Boot sequence,
    Hope this info helps,
    Please let s know if you have further questions,
    Thanks,
    Solid Cruver
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Does Lenovo G500 have any wifi problems?

    Hi guys, 8 days ago i bought an Lenovo G580, the laptop was great, fast and everthing but it had one problem as many of you know, the wifi connection.... So i returned it and got my money back. I've now found another Lenovo, and its an Lenovo G500. My question is do any of you guys know which wifi card it has?? And is it better or worse than G580?? The specs of this laptop is Intel Core i5-3230M (2,60 GHz)4 GB RAM (but im going to buy one extra 4GB ram) so = 8GB RAM1TB HDDIntel HD Graphics 4000

    OK I hope this helps many here. Friday 18th 2013, daughters laptop crapped out, went to Fry's electronics ad purchase the Lenovo g500, brought the laptop back to her dorm and proceeded to connect to her ASU internet, all the signal bars showed a strong signal (BUT) said limited connection, and we called the tech suppport at ASU and they tried everything, no luck, we also called Lenovo and they couldn't get it going either (WOW) !!! Went I this forum and tried the suggsted changes, disable Mcafee, power battery, ETC. and spent all night Friday trying to get this laptop going and no luck. OK now it's Saturday and called the campuses I.T department, they said there is no reason why you can't connect, even as a guest you should have no problems. No luck so now I so frustrated since the school or Lenovo couldn't getting going so we took it back to exchange it Yesterday (Sunday) the 20th, and the same problem with the ew laptop, so my daughter and I took the laptop to the schools I.T deparment and they tried to get it going, these are I.T. guys, and they couldn't get it going either, they tried a few updates and still no luck. they did their CMD prompt magic and still no luck, showed limited connection, same stuff Lenovo suggested. Now my daughter is in tears now!. She's a bio medical engineering student and in her third year maintaining a  deans list quota isn't easy and every minute counts, and needs her laptop. Well we did another round of tech support with the school and Lenovo for hours and neither one could get it going (WOW,WOW) Now dad here is very disappointed, even though I realized it wasn't the schools fault, or the new laptops fault, but I had to come to the realization that Lenovo knows of this problem since there are many posts I found regarding this issue and no fix. Last effort I called Lenovo one more time and spent an hour with them and still no help (BUT) they told me to call this number (1-877-453-6686) and they could help us get the laptop running (LIGHT AT THE END OF THE TUNNEL PERHAPS?) But the light went out quick!, they said if I call that number I would be charged for the tech support, I'm (LIVID) at this point! Two and a half days of heartache, so I made one last ditch effort before I took the laptop back in the morning for a refund so I installed the latest broadcom update and disabled Mcafee and restarted the computer and instantly my daughter's computer was connected to the internet.I know what your thinking , why didn't I.T, or Lenovo mention that particular update?, and I did have to use another computer to get the update and transfer it to  zip drive to install I hope this helps anyone in the future, man that was a brutal experience        

  • Lenovo G500 Battery

    Hello
    I want to ask somebody if it is important to remove battery when i use Ac adaptor or not?
    I see always the battery led on!
    May i cause damage?
    (I also have Hp 620 Laptop and it is not important to remove battery when i use Ac adaptor)
    Thank you
    Solved!
    Go to Solution.

    hi wncd,
    Thanks for Posting!
    It is not necessary to remove the battery even if the system is plugged in.
      the Lenovo g500 also has the Lenovo Energy Management to protect the battery from fast deterioration due to charge and discharge.  This is the Optimized Battery Health
    Hope this helps
    Cheers!
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Lenovo G500 takes a lot of time to start.

    Hello there, guys. I had purchased my Lenovo G500 just last year, and I haven't used it much. Usually I write some letters, watch my university lectures and sometimes a movie and I always scan my laptop for virusesses as well and try to keep as less as data as possible. I have 386gb free out of 424gb in C drive and 21gb free out of 27gb in the other drive, these are the only two drives I have. I don't have any additional software installed in my laptop apart from VLC Media Player, and I've deleted a few default applications such as Skype, Viber, PowerDVD, Zinio Reader and so on as I didn't need them. Now the issue is very simple - When I press the start button, the "Lenovo: screen appears and it stays there for even hours sometimes, it just won't start no matter how long do I wait. I keep restartting and restarting until it finally starts, but even that process takes at least 4 minutes to come to the :Welcome: screen. Howevr when I had newly purchased the laptop, it used to start within few seconds and even for months. This issue is occuring for few months, 2 or 1 specifically that I'm not sure about but no more than 2 months. I want you guys to tell me what appropriate and necessary steps I should take in order to get it back to its same old and new starting speed, my laptop is very clean and rarely used.  

    I really thought someone would at least bother replying here and say hi if they can't even help me.
    Such a useless community forum where I got no assistance for days, I wasted my time registering and checking up on the thread every two or three hours.
    Instead I could dedicate the same time on Microsoft or Google and search for volunteer guides rather than sitting with a hope that the ''lenovo support community'' would assist me.

  • I bought Macbook Air early 2014. Ever since i bought it to turn it on after a long ie. 5hr - 6hr i have to first charge it for at least 15 mins and sometimes it wont turn on for 3hr - 4hr and then it will turn on regardless of the battery charged.

    I bought Macbook Air early 2014. Ever since i bought it to turn it on after a long ie. 5hr - 6hr i have to first charge it for at least 15 mins and sometimes it wont turn on for 3hr - 4hr and then it will turn on regardless of the battery charged. If i had put it on sleep even then it wont turn on it will work as usual as it is suppose to do. I went to icare twice and they game me the device back after 1-2 weeks saying it is now not giving any issue but when i will used it next morning again same thing happened. It's like i can never go out anywhere with the laptop outside as i have to first charge it and then turn it on. Icare wont replace my device they only say if there is any issue with the hardware we will replace that hardware but i think it is useless because they don't know what the issue is. Can someone help me out what to do now ? It's been to iCare ever since i bought it now i don't want them to again do the same thing.

    Hi ..
    Follow the instructions for resetting the SMC >  Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support

  • Blue screen error while trying to install windows server 2003 in Lenovo G500s essentials Notebook

    Hi,
    I bought a new lenovo G500s essentials note book. It's a freedos system.  I am trying to install windows server 2003 in it. But I am getting blue screen error . error message like ths,
    Technical Information:
    STOP: 0*0000007B (0*FFFFFADF2CE323C0, 0*FFFFFFFFC0000034, 0*0000000000000000, 0*0000000000000000)
    Can someone please help.
    Regards,
    Priya.
    Solved!
    Go to Solution.

    I don't have a similar machine to look at so this is a bit of a guess:
    Per page 30 or your user's guide http://download.lenovo.com/consumer/mobiles_pub/lenovo_g400sg400stouchg500sg500stouchg405sg505s_ug_e...:
    How can I start the BIOS setup utility?
    To start the BIOS setup utility:
    1 Shut down the computer.
    2 Press the Novo button and then select BIOS Setup
    There should be a tab labelled something like "Configuration" and on that page something like "SATA controller mode".  Select "compatible" and save and exit.
    I'm not certain this will fix your problem, but it's worth a try.
    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

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