Lenovo G500s Bildschirm schwarz beim booten

Hallo an alle.
Ich habe einen Lenovo G500s Laptop mit noch 5 Monaten Garantie.
Seit gestern zeigt er beim booten nur noch einen schwarzen Bildschirm, das heisst Festplatte dreht, Lüfter scheint nicht zu funktionieren also kein merklicher Luftzug oder Drehgeräusch
Beim erneuten Drücken des Startknopfes beendet er nicht, nur durch langes Drücken wird das Beenden erzwungen. Also scheint er auch nicht bis in den Windows-Anmeldebildschirm zu kommen.
Wenn ich das Netzteil an- oder abstecke, piept er jeweils kurz 1 Mal.
Restspannungsprüfung (Akku raus, 30sek startknopf drücken etc) wurde ohne Erfolg gemacht.
Hintergrundeleuchtungstest durch Gegenleuchten brachte auch keinen Erfolg.
Hat jemand ne andere Idee ?
Falls er eingeschickt werden muss, geht das über MediaMArkt wo er gekauft wurde oder nur direkt über Lenovo ?
Danke im vorraus.

Hallo celticmoon,
mir fällt auch nichts mehr ein Wenn der Start nicht von zusätzlich angeschlossener / eingebauter Hardware verhindert wird, hast du schon alles ausprobiert.
Wende dich am besten direkt an Lenovo, dann bist du persönlich der Empfänger aller Statusbenachrichtigungen und Ansprechpartner, falls irgendein Klärungsbedarf besteht.
Die Kontaktmöglichkeiten findest du hier: http://support.lenovo.com/de/de/contactus
Gruß - Sebastian
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Moin,
ich habe mir vor kurzem ein Lenovo Miix 2 gekauft. Ein tolles Gerät bis heute Abend. Ich wollte gerade meinen Krimi weiterlesen und musste feststellen das der Bildschirm schwarz bleibt. Ich habe als das Gerät an den Stromkreis angeschlossen da ich dachte das vielleicht der Akku leer ist. Allerdings passierte dann beim drücken des an und aus Knopfes nichts, der Bildschirm blieb schwarz. Allerdings habe ich festgestellt das beim berühren des Windowsbutton das Gerät vibriert.
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Lenovo G500 takes a lot of time to start.

Hello there, guys. I had purchased my Lenovo G500 just last year, and I haven't used it much. Usually I write some letters, watch my university lectures and sometimes a movie and I always scan my laptop for virusesses as well and try to keep as less as data as possible. I have 386gb free out of 424gb in C drive and 21gb free out of 27gb in the other drive, these are the only two drives I have. I don't have any additional software installed in my laptop apart from VLC Media Player, and I've deleted a few default applications such as Skype, Viber, PowerDVD, Zinio Reader and so on as I didn't need them. Now the issue is very simple - When I press the start button, the "Lenovo: screen appears and it stays there for even hours sometimes, it just won't start no matter how long do I wait. I keep restartting and restarting until it finally starts, but even that process takes at least 4 minutes to come to the :Welcome: screen. Howevr when I had newly purchased the laptop, it used to start within few seconds and even for months. This issue is occuring for few months, 2 or 1 specifically that I'm not sure about but no more than 2 months. I want you guys to tell me what appropriate and necessary steps I should take in order to get it back to its same old and new starting speed, my laptop is very clean and rarely used.

I really thought someone would at least bother replying here and say hi if they can't even help me.
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Blue screen error while trying to install windows server 2003 in Lenovo G500s essentials Notebook

Hi,
I bought a new lenovo G500s essentials note book. It's a freedos system. I am trying to install windows server 2003 in it. But I am getting blue screen error . error message like ths,
Technical Information:
STOP: 0*0000007B (0*FFFFFADF2CE323C0, 0*FFFFFFFFC0000034, 0*0000000000000000, 0*0000000000000000)
Can someone please help.
Regards,
Priya.
Solved!
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I don't have a similar machine to look at so this is a bit of a guess:
Per page 30 or your user's guide http://download.lenovo.com/consumer/mobiles_pub/lenovo_g400sg400stouchg500sg500stouchg405sg505s_ug_e...:
How can I start the BIOS setup utility?
To start the BIOS setup utility:
1 Shut down the computer.
2 Press the Novo button and then select BIOS Setup
There should be a tab labelled something like "Configuration" and on that page something like "SATA controller mode". Select "compatible" and save and exit.
I'm not certain this will fix your problem, but it's worth a try.
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The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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WIN XP Pro on Lenovo G500 - Drivers - Energy Management

I bought a new G500 and asked the vendor to install WIN XP SP3 PRO - 32 bit from my existing disc.
The vendor installed it, but it is not working perfectly.
The Device Manager shows a few items - such as:
(01.) ACPI/VPC2004 and
(02.) Network Controller (Device ID being PCI\VEN_168C&DEV_0032&SUBSYS_32187AA)
(03.) Bluetooth USB Host Controller
as unknown items.
Regarding the (01.) ACPI/VPC2004 the following Lenovo Support page
http://support.lenovo.com/en_US/diagnose-and-fix/detail.page?DocID=HT071645
says to download and install Energy Management with proper Operating System. The said page also contains a link, but that link leads to another page:
http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=DRVR-MATRIX
Here, on the new page, I just can not figure out where to go or what to do.
Can anybody please guide this oldman how to install WIN XP SP 3 Pro - 32 bit on my new G500? What are the drivers required for installationof WIN XP SP 3 Pro - 32 bit and where from to download them (if possible with links to download pages), and a guide about the sequence for driver installation, i.e. which driver to install first (after installation of WIN XP) and which one at the last of the process, so that I can install the same.
Thanks in advance

Just to add to the knowledge base: I've been installing Windows XP SP3, 32-bit edition on a Lenovo G500; my findings so far follow. I haven't tested 64-bit. To determine of your system is 32-bit or 64-bit, see: http://www.intel.com/support/wireless/wlan/sb/CS-032028.htm
Ethernet Controller
The driver at the touslesdrivers link for the G500 Network Controller (hard-wired ethernet) posted by damon007 worked on my machine (G500 purchased Dec 2013). Here's the link again for reference:
http://www.touslesdrivers.com/index.php?v_page=23&v_code=34891
Device manager now lists the device as:
Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller
Wi-fi, Bluetooth
My machine has the following combination wi-fi and bluetooth card by Intel:
Intel Centrino Wireless-N 135
The following Windows XP wi-fi driver worked for me:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22785&lang=eng&OSVersion=Windows%20X...
The following Windows XP bluetooth driver worked for me:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22920
SD Card Reader
Realtek USB 2.0 Card Reader driver:
http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=4&PNid=15&PFid=25&Level=4&Conn=3&DownT...

Light regulation problem in lenovo g500

Hello.
You know that when fn and f11 or fn and f12 together, my laptop lenovo g500 heading back light or less away.
For the less it looks like there is with the fn and F11 or fn and F12 on the led comes and says the page has a high or low light . few fences like the one that is
Fn and F11 key light was 1 .
Fn and F12 once I got to light one page was added .
The second time I got 4 fn and F12 were added to the photosensitive plate .
I was the third time that the two were added fn and F12 .
Fn F12 and knocked down a fourth one was added .
And the fifth time .... Fn and F12 've got another one that was added .
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Hi David,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the Brightness functionality is not working as expected in your G500 laptop, I suggest you to Re-install the Display Driver and LEM (Lenovo Energy Management) in the computer and check the issue. Below are the links to download the same:
AMD Video Driver for Windows 7 (32-bit, 64-bit)
Intel Video Driver for Windows 7 (32-bit or 64-bit)
Lenovo Energy Management for Windows 7 (32-bit, 64-bit)
Hope this helps!!!
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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Lenovo g500s boot from DVD doesn't work

So i had installed windows 7 with the lenovo g500s purchase, yet i recently bought windows 8. Problem is, when i put my disk into the drive and change the boot priority to the drive it loads windows 7 instead of boot disc.

Hi Con,
Welcome to the forums,
I suggest you go into the BIOS boot menu (F12) and select your DVD drive then boot from there it should help out
Lets make 2015 the year of the #DO
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CD rom does not appear in boot menu in lenovo G500 windows 8

Hello
I want to format my lenovo G500 windows 8 and install windows 7 but I can't because the CD rom does not appear in the boot menu
Solved!
Go to Solution.

Hi obaid, welcome to the forums,
you will need to change some settings in the BIOS, these changes are explained in the following linked to thread;
http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/Downgrading-from-windows-8-to-windows-7-on-Len...
Andy ______________________________________
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Lenovo G500 - Intel Rapid Storage Technology" SATA disk on Controller 0, Port Unknown detected"

Hi Folks,
I have a lenovo G500 laptop which i had purchased during thanksgiving vaction in 2013. The machine was working fine till June 2014 when I stated getting Blue Screen of death with error messages "irql_not_less_or_equal" The OS was windows 8.1. This created lot of problem while booting , the machine would not boot at all.
Along with this message I started getting this message "Intel Rapid Storage Technology" SATA disk on Controller 0, Port Unknown detected". This message was coming very often.
I along with Lenovo support did all the things possible, like factory reset etc. Finally the machine was sent out to depot for repair in July 2014. They replaced the hard drive and sent the machine back.
I got the machine back on 22nd July and since last week ,ie, 14th July I have started to get the issues again. My IE and Firefox will suddenly hangon and the blue screen will appear again with same message "irql_not_less_or_equal" occasionally. Yesterday i started getting Sata disk message again.
I wanted to understand why this message is coming back along with blue screen of death. Is there some problem with Windows OS or hard disk seems to crash again?
Thanks in advance
shailesh

hi Shailesh,
Welcome to the Lenovo Forums.
From this article, this is the IRQL_NOT_LESS_OR_EQUAL possible cause:
"This bug check is issued if paged memory (or invalid memory) is accessed when the IRQL is too high.
The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS.
If you encounter bug check 0xA while upgrading to a later version of Windows, this error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version."
From your description, It's possible that the HDD or the RAM is faulty but it's also possible that it's a software (driver) issue -- which is the hard drive (SATA) controller.
To verify, I would:
1. Run a diagnostic on the HDD (via Lenovo's Storage Quick Test or via HD Tune)
- http://www.hdtune.com/faq_1.html
2. Run a diagnostic on the RAM (via Memtest86+)
- RAM - Test with Memtest86+
3, Read the BSOD dump file to see what file caused the crash
- How to solve Windows 8 crashes in less than a minute
- If the file is associated with the Intel Rapid Storage Technology Driver (SATA Controller), uninstall the software from the Control Panel > Programs and let Windows install a generic Windows driver.
- Link to picture
If you get an error after running the diagnostic test, I recommend you contact Lenovo and report the issue.
Regards
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New hdd on lenovo g500

Hello! I have an Lenovo G500 laptop, i recently bought a new SSD and i would like to install windows 8.1, i have got an CD for that. Now, i cannot seem to find any cd key sticker on my laptop so i guess it's built in the motherboard, i dont have the partition left for it so i can not use lenovo onekey recovery. I basicly need my cd key for the laptop to be able to install it. How can I get that? Sorry for my bad english, i blame that I am from Sweden.

Hi Moldex, since you're using ur new ssd on your laptop, you need to rebuild your recovery partition and the os, by the way the copy of 8.1 is this a retail version or oem? 'bout the product key its pre-injected on to the system
Dont fake the funk............

Lenovo G500s does not charge!

Hey folks,
im sorry, im probably in the wrong theard!
I have a problem with my new! Lenovo G500s.
When i have my charger on my notebook it doesn't charge. There is standing:"Network operating will not be charge".
The realy bad thing is, that wehn i didn't have my cable on my Notebook it lives not longer than about 15 minutes. After these 15 minutes my screen is black and i can not start my Notebook. I have to charge again, and wait over hours to start my notebook again.
Can someone help me?
Thank you!
Felix
ps. Sorry for my bad englisch. I hope you understand what i mean.

hi Felix,
Welcome to the Lenovo Forums.
Just to verify, when you turn off the computer and plugin the charger, can you observe the battery light indicators and see if you're able to charge the battery.
G500s Battery Status Indicators
On the other hand, 15mins battery life is very low. If you have a 100% charged battery and it only last 15mins I would recommend calling Lenovo support as there's most likely a problem with the battery.
Regards
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Lenovo G500S Touch (WIndows 8) Drops Wireless

I am having problems with my new Lenovo G500S Touch with Windows 8 where it drops my wireless connection. I have other laptops (Windows 7 and 8) and these are all fine. I have worked with Lenovo support since 8/7 with no resolution and was sent to Advanced Support and now they expect me to pay for assistance!!! They say it's a software issue but have not proven it's a software issue.
I have updated the drivers
I have made sure all of the Power Options are set to Maximum
I have gone through numerous posts on Wireless Connectivity issue and Windows 8 to no avail.
Any assistance from this group would be greatly appreciated.
Thank you in advance

hi mmckenerick,
Welcome to the Forums.
Your issue might be similar to this thread.
If you have already updated the wifi drivers, booted in Safe mode with networking and yet to no avail, It's possible that the wi-fi cable connectors are loose and causes the wifi signal to drop.
Try to:
1. Turn the computer OFF and remove the AC adapter and battery.
2. Re-seat the wi-fi cable connectors (see page 44 of the hardware maintenance manual).
3. Re-insert the AC adapter and battery, then the computer ON, boot into Windows and observe the wi-fi connection.
Let me know your findings
Regards
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Lenovo G500 touchpad not working

I bought a lenovo G500 laptop around 6 months ago.So far everything was good enough but suddenly my touchpad has stopped working.I looked up in the manual and used the function key (F6) to enable/disable it but this is also not working.If I plug in the usb mouse then it works fine.Di I need to reinstall touchpad drivers? Help pls...

hi Prathibha,
Welcome to the Lenovo forums!
YES,
I would consider as my first step on throubleshooting this.
Open Device Manager and under Mice and Gaming controllers, Rightclick and Uninstall the Synaptics or ELan touchpad,
Restart the system and Install the driver back,
Windows 7
Touchpad Driver (Synaptics, Elan)
Windows 8
Touchpad Driver (Synaptics, Elan) for 64-bit Windows
Windows 8.1
Touchpad Driver (Synaptics, Elan)
Let me know your findings
Regards
Solid Cruver
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Lenovo G500 WiFi is slow

I have a Netgear dualband N Router.
I have three computerson my wireless network , a Lenovo G500 and two Toshibas laptops. The Toshibas each run WiFi at 135Mbps.
If I connect the Lenovo G500 to the router with an ethernet cable it runs at 100.
The router is 15 feet from Lenovo G500. The Lenova G500 on Wifi runs at 65Mbps or slower. Sometimes only at 48Mbps. The speed occurs even if it is the only computer actrive on network .
As a test, I installed a Belkin N wireless adapter on the Lenovo G500 and connected on Wifi 2 and it connects at 135 Mbps. It is only the Lenovo Wireless adapter that slows the G500 down.
How can I increase speed of Wifi on Lenovo?

hi Lenovog500,
Try This.
Download this first WLAN Driver (Atheros, Broadcom, Realtek) but don't install yet
Make sure you know where to find this later
Now under Device Manager
right click on the Broadcomm 802.11 and select Uninstall.
Make sure to place a check under Delete driver software for this device
After the Uninstall click on view on device manager and select Scan for Hardware Changes.
Note that the Broadcomm may be back under the Network Adapter list
Uninstall it again and place a check under delete driver software.
You'll have to repeat the step until when you don't have the option anymore to place a check under delete driver software.
If that happened click the scan for hardware changes one last time and then Install the driver I asked you to download earlier.
Connect to your wifi and see if that changes anything.
Regards
Solid Cruver
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Lenovo G500s Bildschirm schwarz beim booten

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