Lenovo G500s Touch

I have had this computer for only 2 weeks, and I have not figured out how to fix it. I cannot download apps from my app store, and my computer will not let me get on Facebook.
Anyoone have any ideas on how to fix?

hi alexis91185,
Welcome to Lenovo Communtiy Forums!
What are you getting when you try to download an APP
Is there an Error? at what part are you having prblem when you try downloading an APP,
After you selct an APP or When you launch the store.
Is there an error when you Launch Facebook?
What browser are you using.
Are other Website ok.
Check your set Time and Time Zone make sure they are correct,
Regards
Solid Cruver
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Lenovo G500S Touch (WIndows 8) Drops Wireless

I am having problems with my new Lenovo G500S Touch with Windows 8 where it drops my wireless connection. I have other laptops (Windows 7 and 8) and these are all fine. I have worked with Lenovo support since 8/7 with no resolution and was sent to Advanced Support and now they expect me to pay for assistance!!! They say it's a software issue but have not proven it's a software issue.
I have updated the drivers
I have made sure all of the Power Options are set to Maximum
I have gone through numerous posts on Wireless Connectivity issue and Windows 8 to no avail.
Any assistance from this group would be greatly appreciated.
Thank you in advance

hi mmckenerick,
Welcome to the Forums.
Your issue might be similar to this thread.
If you have already updated the wifi drivers, booted in Safe mode with networking and yet to no avail, It's possible that the wi-fi cable connectors are loose and causes the wifi signal to drop.
Try to:
1. Turn the computer OFF and remove the AC adapter and battery.
2. Re-seat the wi-fi cable connectors (see page 44 of the hardware maintenance manual).
3. Re-insert the AC adapter and battery, then the computer ON, boot into Windows and observe the wi-fi connection.
Let me know your findings
Regards
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G500S Touch monitor is not working

I just bought a Lenovo G500s touch and the touch-screen initially worked though I had rebooted a few times after the screen appeared to freeze. Now you cannot use the touch-screen at all and I don't know where to turn for help. Does anyone have any ideas?
Solved!
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Hi TDottie123,
Welcome to Lenovo Community Forums!
Can you try opening Device Manager and Open the "Human Interface Device"
Try to uninstall All the Entry that starts with "HID-"
Note: Some HID- Device will ask for a Restart when uninstalled just select "Restart Later"
And make sure before doing a restart all of the HID device are uninstalled.
Once Done, Restart the system and Check if that resolved it.
Hope this helps,
Cheers!
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Can I install the G500s BIOS on G500s Touch?

Can I install the G500s BIOS on G500s Touch? Will it cause any problem? I want to update the BIOS because right now, if I want to press F1 I have to hold down FN and F1 which sucks for gaming and normal usage. I have noticed that the G500s model has received an update that enables users to make the F1 key the "real F1 key". However, when I check the G500s Touch page, there is no update for it.
I don't want to use that thing called "SharpKeys" to remap my keys. I don't want any 3rd-party program installed on my laptop just to fix my F1-F12 buttons, therefore, I want to know if it is safe to do. Thanks.
Solved!
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Hi Derek,
Welcome to Lenovo Community Forums!
As there is no BIOS update available for G500s Touch laptop, please install the update available for G500s Laptop. If it is not compatible will display an error message while updating the BIOS.
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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Lenovo G400s Touch Windows 10 Drivers

So im currently running Windows 8.1 on my Lenovo G400s Touch laptop.. im planning to clean install Windows 10 rather than upgrading so i can format my laptop as well.. but my problem is the drivers provided by Lenovo Driver Support is only in Windows 8.1 ... maybe i can request drivers for windows 10 so i can continue installing windows 10 in my laptop..Calling some Lenovo authorities here..

yeah mee too ... suffering from it .... thinking of returning my lenovo g500 and go for dell lappys :]

Lenovo G500 WIndows 10 drivers

Tomorrow Windows 10 will be released. I want to upgrade from Windows 8.1, but the Lenovo G500's drivers for Windows 10 aren't released yet. Will be the drivers released tomorrow or Lenovo G500 will not receive update for drivers ?

Hi IRazvan, welcome to the forum.
Here is the Lenovo Windows 10 supported device list:
https://support.lenovo.com/us/en/documents/ht103535
Unfortunately, I don't see the G500 on this list, which means there will be no additional drivers released for that device.
Edit: Also check out this support doc:
https://support.lenovo.com/us/en/documents/ht103611
Notes:
Particular configurations of a computer model may include hardware components not compatible with Windows 10. Therefore, its upgrade to Windows 10 is not recommended.
The following listed computer models include hardware components not fully compatible with Windows 10. Therefore, upgrading these models to Windows 10 is not recommended.
N580, N581, P580, P400 Touch, P500, P500 Touch, P580;
U310, U410, U510, U410 Touch, U310 Touch;
Z500 Touch, Z500, Z400, Z400 Touch, Z380, Z480, Z580, Z485, Z585, Z501;
S300, S400, S400u, S400 Touch, S405, S206, G485, G585, N480;
G490, G400, G400S, G400S Touch, G500, G500S, G500S Touch;
S210, S210 Touch, Miix10;
K49, E49, K29, E49AL, V480, M480, V480S.
Cheers
DragonRider

Problem with G500s Touch Screen

I'm experiencing a problem with my G500s Touch, i am not touching the screen but it makes a lot of random inputs and appears contextual menu (like right click). It's really annoying, one of these days i'm going to throw this laptop through my apartment's window.
I already opened device manager and deleted all HID interfaces and reinstalled. Reinstalled Elan Drivers (i think maybe it is the problem, elan driver), i used windows restore 3 times and i still have the problem.
A Quick solution for this: Ctrl + Alt + Del, then Escape. And you will not have this problem in the next 1, 3, 5 or 10 minutes.
Please, if you have solution for this problem.
Regards.
Solved!
Go to Solution.

hi sishio,
From your observation, it looks like the Touchscreen is malfunctioning.
Can you try the following
1. Under the Device Manager > Human Interface Devices, can you do a right click and disable on anything that says HID-compliant device (this is the driver that controls the touchscreen).
2. When finished, reboot the system and observe if you still get the same issue.
If the problem gets fixed, you may need to contact lenovo and report your findings as you may need to send the unit for service.
Support phone list
Regards
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Lenovo G500 takes a lot of time to start.

Hello there, guys. I had purchased my Lenovo G500 just last year, and I haven't used it much. Usually I write some letters, watch my university lectures and sometimes a movie and I always scan my laptop for virusesses as well and try to keep as less as data as possible. I have 386gb free out of 424gb in C drive and 21gb free out of 27gb in the other drive, these are the only two drives I have. I don't have any additional software installed in my laptop apart from VLC Media Player, and I've deleted a few default applications such as Skype, Viber, PowerDVD, Zinio Reader and so on as I didn't need them. Now the issue is very simple - When I press the start button, the "Lenovo: screen appears and it stays there for even hours sometimes, it just won't start no matter how long do I wait. I keep restartting and restarting until it finally starts, but even that process takes at least 4 minutes to come to the :Welcome: screen. Howevr when I had newly purchased the laptop, it used to start within few seconds and even for months. This issue is occuring for few months, 2 or 1 specifically that I'm not sure about but no more than 2 months. I want you guys to tell me what appropriate and necessary steps I should take in order to get it back to its same old and new starting speed, my laptop is very clean and rarely used.

I really thought someone would at least bother replying here and say hi if they can't even help me.
Such a useless community forum where I got no assistance for days, I wasted my time registering and checking up on the thread every two or three hours.
Instead I could dedicate the same time on Microsoft or Google and search for volunteer guides rather than sitting with a hope that the ''lenovo support community'' would assist me.

Blue screen error while trying to install windows server 2003 in Lenovo G500s essentials Notebook

Hi,
I bought a new lenovo G500s essentials note book. It's a freedos system. I am trying to install windows server 2003 in it. But I am getting blue screen error . error message like ths,
Technical Information:
STOP: 0*0000007B (0*FFFFFADF2CE323C0, 0*FFFFFFFFC0000034, 0*0000000000000000, 0*0000000000000000)
Can someone please help.
Regards,
Priya.
Solved!
Go to Solution.

I don't have a similar machine to look at so this is a bit of a guess:
Per page 30 or your user's guide http://download.lenovo.com/consumer/mobiles_pub/lenovo_g400sg400stouchg500sg500stouchg405sg505s_ug_e...:
How can I start the BIOS setup utility?
To start the BIOS setup utility:
1 Shut down the computer.
2 Press the Novo button and then select BIOS Setup
There should be a tab labelled something like "Configuration" and on that page something like "SATA controller mode". Select "compatible" and save and exit.
I'm not certain this will fix your problem, but it's worth a try.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Cannot install windows 7 (downgrade from Windows 8.1 on Lenovo U330 Touch)

Hello.
I wanted to downgrade my new Lenovo U330 Touch from Windows 8.1 to Windows 7 (x64 Home Premium). I followed the instructions from this previous forum post...
https://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/U330-Touch-Downgrading-to-Windows-7/m-p/15...
I accidentally deleted the partition with Windows 8.1 on it by mistake. Good riddance to it.
Now, when I try to install Windows 7 from the boot sequence, I get the message saying that "Windows cannot be installed to this disk. The selected disk is of the GPT partition style".
How do I install Windows 7 please?
Solved!
Go to Solution.

benpatient wrote:
Hello.
I wanted to downgrade my new Lenovo U330 Touch from Windows 8.1 to Windows 7 (x64 Home Premium). I followed the instructions from this previous forum post...
https://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/U330-Touch-Downgrading-to-Windows-7/m-p/15...
I accidentally deleted the partition with Windows 8.1 on it by mistake. Good riddance to it.
Now, when I try to install Windows 7 from the boot sequence, I get the message saying that "Windows cannot be installed to this disk. The selected disk is of the GPT partition style".
How do I install Windows 7 please?
I have tried this a few months ago. You can study the steps and try it on your unit.

I have a lenovo S410 Touch laptop -with windows 8.1 -Itunes 11.1.1 ,i am trying to connect my iphone 4s but does not connect , it shows that it wants to connect , how can you connect this?

I have a lenovo S410 Touch laptop -with windows 8.1 -Itunes 11.1.1 ,i am trying to connect my iphone 4s by USB cable but does not connect , it shows that it wants to connect , how can you connect this?

http://support.apple.com/kb/ts1538

WIN XP Pro on Lenovo G500 - Drivers - Energy Management

I bought a new G500 and asked the vendor to install WIN XP SP3 PRO - 32 bit from my existing disc.
The vendor installed it, but it is not working perfectly.
The Device Manager shows a few items - such as:
(01.) ACPI/VPC2004 and
(02.) Network Controller (Device ID being PCI\VEN_168C&DEV_0032&SUBSYS_32187AA)
(03.) Bluetooth USB Host Controller
as unknown items.
Regarding the (01.) ACPI/VPC2004 the following Lenovo Support page
http://support.lenovo.com/en_US/diagnose-and-fix/detail.page?DocID=HT071645
says to download and install Energy Management with proper Operating System. The said page also contains a link, but that link leads to another page:
http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=DRVR-MATRIX
Here, on the new page, I just can not figure out where to go or what to do.
Can anybody please guide this oldman how to install WIN XP SP 3 Pro - 32 bit on my new G500? What are the drivers required for installationof WIN XP SP 3 Pro - 32 bit and where from to download them (if possible with links to download pages), and a guide about the sequence for driver installation, i.e. which driver to install first (after installation of WIN XP) and which one at the last of the process, so that I can install the same.
Thanks in advance

Just to add to the knowledge base: I've been installing Windows XP SP3, 32-bit edition on a Lenovo G500; my findings so far follow. I haven't tested 64-bit. To determine of your system is 32-bit or 64-bit, see: http://www.intel.com/support/wireless/wlan/sb/CS-032028.htm
Ethernet Controller
The driver at the touslesdrivers link for the G500 Network Controller (hard-wired ethernet) posted by damon007 worked on my machine (G500 purchased Dec 2013). Here's the link again for reference:
http://www.touslesdrivers.com/index.php?v_page=23&v_code=34891
Device manager now lists the device as:
Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller
Wi-fi, Bluetooth
My machine has the following combination wi-fi and bluetooth card by Intel:
Intel Centrino Wireless-N 135
The following Windows XP wi-fi driver worked for me:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22785&lang=eng&OSVersion=Windows%20X...
The following Windows XP bluetooth driver worked for me:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22920
SD Card Reader
Realtek USB 2.0 Card Reader driver:
http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=4&PNid=15&PFid=25&Level=4&Conn=3&DownT...

Light regulation problem in lenovo g500

Hello.
You know that when fn and f11 or fn and f12 together, my laptop lenovo g500 heading back light or less away.
For the less it looks like there is with the fn and F11 or fn and F12 on the led comes and says the page has a high or low light . few fences like the one that is
Fn and F11 key light was 1 .
Fn and F12 once I got to light one page was added .
The second time I got 4 fn and F12 were added to the photosensitive plate .
I was the third time that the two were added fn and F12 .
Fn F12 and knocked down a fourth one was added .
And the fifth time .... Fn and F12 've got another one that was added .
And vice versa for low light falls Tfaq page .
I wanted to ask if the addition of the second and third time as two of the four had a problem or a series lenovo g500 Mdlyh all this ?
I'm grateful to help .
I 'll buy the first laptop you could have the same problem I 'm afraid there 's nothing I did not shed yet .
next
next
next
win 7 cori7
help me please

Hi David,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the Brightness functionality is not working as expected in your G500 laptop, I suggest you to Re-install the Display Driver and LEM (Lenovo Energy Management) in the computer and check the issue. Below are the links to download the same:
AMD Video Driver for Windows 7 (32-bit, 64-bit)
Intel Video Driver for Windows 7 (32-bit or 64-bit)
Lenovo Energy Management for Windows 7 (32-bit, 64-bit)
Hope this helps!!!
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Lenovo g500s boot from DVD doesn't work

So i had installed windows 7 with the lenovo g500s purchase, yet i recently bought windows 8. Problem is, when i put my disk into the drive and change the boot priority to the drive it loads windows 7 instead of boot disc.

Hi Con,
Welcome to the forums,
I suggest you go into the BIOS boot menu (F12) and select your DVD drive then boot from there it should help out
Lets make 2015 the year of the #DO
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CD rom does not appear in boot menu in lenovo G500 windows 8

Hello
I want to format my lenovo G500 windows 8 and install windows 7 but I can't because the CD rom does not appear in the boot menu
Solved!
Go to Solution.

Hi obaid, welcome to the forums,
you will need to change some settings in the BIOS, these changes are explained in the following linked to thread;
http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/Downgrading-from-windows-8-to-windows-7-on-Len...
Andy ______________________________________
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Lenovo G500s Touch

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