Lenovo G550 AC disables when battery is connected

I am having an odd issue with my lenovo G550. When I have the battery connected it will charge for a few seconds and then the AC will disconnect. I have tried discharging, then rebooting with just the AC and that works fine. It will not boot with the battery even though there is some power in the battery and it will boot with the battery and AC. I had tried getting another battery as well, but the same issue happend. Any ideas?

Hi n2gaby,
Am sorry to hear about the issue that you’re facing and I’d like to provide you with the contact numbers for the service support:
United States
IDEA-branded and
  B, C, E, G, H, K, N, Q, V, Y Series Products
1-877-4 Lenovo
  (1-877-453-6686)
24 hours a day
  7 days a week
Hope the information helps. Let us know.
Regards
Soha
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     - Link to picture
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    - Link to picture
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