Lenovo G550 Boot up error

Hello everyone.
My laptop doesn't seem to boot up properly.
When I turn it on, it goes through the motions. The loading screen comes up and everything but after that I get a black screen with a movable white cursor.
I've tried starting it in safe mode but the results always the same.
I've tried restoring it twice and the system restore window pops up so I know it's not a problem with the screen.
I've performed a chkdsk but that hasn't done the trick either.
Any help would be appreciated.
I reinstalled AVG last night. Maybe the installation was corrupted?
- Tbo

When you state:
"so I had to install XP on another drive"
do you mean another partition on the existing drive,
or replaced the drive with another physical drive?
There is a hidden service partition on the drive
which xp setup will not delete. You should find software
to "zero" the drive (totally erase by writing zeros)
and then you can create partitions when you run the XP install.
Of course, if you zero the drive your recovery partition will
also be gone, but it is probably unuseable now anyhow.
Once you get a clean XP install, with no partitions other than
what YOU create, boot time should improve.

Similar Messages

Lenovo G550 boot up

Hello mates,
I am using the Lenovo G550. It is brand new. i uninstalled the Vista and setup XP SP3 on it. Everything works fine but takes a HELL lot of time to boot up. Also when I uninstalled Vista and installed XP, I wanted to change the drives and paritions but somehow it does not let me format C: drive, so I had to install XP on another drive. Please help. I am a new member in this forum so it will take time until I understand how things work here so please forgive my mistakes. Thanks for paying attention to my problem.
Hoping for a quick reply

When you state:
"so I had to install XP on another drive"
do you mean another partition on the existing drive,
or replaced the drive with another physical drive?
There is a hidden service partition on the drive
which xp setup will not delete. You should find software
to "zero" the drive (totally erase by writing zeros)
and then you can create partitions when you run the XP install.
Of course, if you zero the drive your recovery partition will
also be gone, but it is probably unuseable now anyhow.
Once you get a clean XP install, with no partitions other than
what YOU create, boot time should improve.

[Lenovo G550] Boot Problem!! HELP

so i have a lenovo G550
there's only dos ( i know its stupid,but it's a long story)
i want to boot my windows xp cd,but the laptop can't read the cd
i've looked for the problem..and the problem is:
PXE-E61 : Media test failure, check cable
i've read in many boards that i have to make a bios update
but how can i make a bios update via DOS?
PLEASE HELPPPP

change boot order ( 1-cdrom 2-hard drive ) and try windows xp cd if it boots.
it is not possible to update bios on dos.
pxe-e61 means :
you need to remove the hard disk out and put it back in and if it doesn't work then you have to replace your hdd

Lenovo Y510P Boot Failure Error

I have a Y510P which is less than six months old and I have been fighting a losing battle with it over the last couple of months.
Whilst I am very pleased with its construction and performance, when in use it has started crashing, ever more frequently leaving a blue screen with the error message;
efi network 0 for ipv (28-d2-44-5d-4c-29) boot failed
If turned off and on again, it will reboot and work but anything between an hour an 24hours, it will crash again.
I have read and tried a couple of the suggested fixes on this forum such as making sure that the HDD is seated correctly and ,making sure that the BIOS is reading the HDD (which is is at the point of booting up but obviously it drops it at some point).
Is there anything else I should be trying before I assume a HDD fault and contact customer services?
Thanks in advance for your help!

hi paullacey,
Welcome to the Forums.
From youro observation, it's possible that there's a problem with the HDD or its connection to the SATA port on the motherboard.
Things that you can try:
1. When you get the efi network 0 for ipv (28-d2-44-5d-4c-29) error, try to boot right away in the BIOS and check if the HDD is detected.
2. Check the lenovo Individual Diagnostic Tools and run a Storage and Motherboard test and post the results here.
- Sample image
If you get errors on one of the tests above, I recommend you contact lenovo and report your findings as you may need to send the unit for service.
Support phone list
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Lenovo G550 boot problem OBNYL

Please help, when i turning on my notebook i see Lenovo image and then black screen and message OBNYL is missing press any key to restart, when i press i see this message again and again! PLEASE help somebody, i bought this notebook last week ago...(((
Solved!
Go to Solution.

press f2 when you see lenovo logo at start-up, then select "factory settings" save and exit and check if it works.
if it doesn't work, shut down your computer and start up it by pressing one key recover button ( arrow sign ) then follow the instructions to perform clean windows installation.

Lenovo G550 Windows 7 Professional Upgrade

This Notice refers to 2958-A5U and 2958-A4U models of the Lenovo G550 notebook PC’s only.
The 2958-A5U and 2958-A4U G550 systems ship preloaded with Windows XP Professional, and include a Windows 7 Professional upgrade disk.
Issue: When upgrading from Windows XP Professional to Windows 7, some users have been unable to successfully complete the upgrade.  The most commonly reported failure point is when the customer is asked to insert a Certificate of Authenticity (COA) key. The Microsoft Upgrade process for Win XP to Win7 requires the upgrade to be executed from a ‘cold boot’. If the Windows 7 DVD is inserted while the system is running, the installation process will auto run. However, at the end of the installation process, the system will ask for a 25-key Certificate of Authenticity (COA). The Win7 upgrade process will not successfully finish the installation using this method. The installation DVD must be inserted while the machine is powered off and not running.
When upgrading from Windows XP Professional to Windows 7, Microsoft advises that this process be done via a custom ‘clean’ installation.  Per Microsoft.com; "A custom (clean) installation erases the contents of your PC's hard drive. Your files, settings, and programs will not be transferred to Windows 7".  The clean install will remove any pre-loaded software applications, including VeriFace, One Key Recovery, and other applications that were installed by Lenovo or the user.
Customers should review the following information prior to performing the Windows 7 Professional upgrade.
The Windows 7 installation procedure provides a clean installation of Windows 7 Professional edition. During this process, all contents of the C: drive including all applications, files, programs and user data will be archived in the Windows.old folder.  The data should be available for access, but the applications and programs will not run, and Windows 7 appropriate versions will need to be installed. Lenovo STRONGLY recommends that external backups or all user data are made prior to initiating the upgrade in order to prevent permanent data loss.
Correct Windows 7 Upgrade Procedure:
1) Power off system
2) Insert Windows 7 disk in the DVD drive
3) Power on system and press F12 to access the boot order menu
4) Select the option to start from the DVD / Optical drive
5) Follow the on screen directions as Windows 7 installs
6) Remove the DVD at the end of the process and reboot to Windows 7
Windows 7 has native drivers that will fully support most of the hardware on Lenovo G550 systems.  In order to maximize the functionality of the Trackpad and the Power Management system, the appropriate Lenovo drivers must be installed. The most current Lenovo Windows 7 drivers and applications are available for download here. Please check this site periodically for updates.
Recovering to Windows XP by using One Key Recovery:
The One Key Recovery feature can restore the factory XP downgrade preload at any time, but will erase all other data.
Important: All user data should be saved prior to implementing the following procedure
      1) Power off the system
2) Press the recovery button (small round button next to the power button)
3) System will start and OKR (one key recovery) application will load
4) Select System Recovery from the menu
5) Select option to Restore to factory default
6) Click “Start” button to recover your system partition
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

eaeditor wrote:
Now I just started the laptop up , clicked next when I was prompted for the product key and windows 7 ultimate 32 bit pro starts up...ofcourse I still need to authorize...the serial at the buttom is still a no go
Error message displayed: the product key will not work with this version of windows 7 and I need to reinstall or get a serial for windows 7 professional .
The recovery disk set is supposed to have an SLP key embedded, so that you do not need to activate it, as long as the disk set matches the OS version that is nominated on the COA attached to the laptop.
If it really does say "windows 7 ultimate", then there is something odd going on. Can you please double check that it says "ulitimate"?
With Windows 7 licening issues and keys, the terminology needs to be quite exact to get to the best answer for you!
Cheers,
Bill
I don't work for Lenovo

Lenovo g550 windows xp drivers will not load

Help! I purchased a Lenovo G550 yesterday and am in need of assistance. Unfortuantely it doesn't appear that there is any way to contact Lenovo, the website doesn't show any method of even emailing them without an IBM service tag (which unless you are corporate user you can't get).
I purchased a lenovo g550 yesterday configuration is 3gb ram 160Gb HDD. Upon booting the system I discovered that in fact users only get access to about 100Gb of the harddrive the rest is set up under multiple hidden drives. I the system came with windows 7 home edition. I need windows xp. So through several hours of work I was able to create some unallocated space on the harddrive. I loaded my copy of windows xp professional to this space and since windows automatically selects the drive name it is drive D:
I went to the lenovo website prior to loading xp and manually downloaded every driver from the site (very time consuming, I saw another way via a forum but was not able to locate it on the lenovo website). Immendiately after loading xp and rebooting I loaded the intel chipset driver. Then rebooted. No other drivers will load for any of the other pieces of hardware. All of THEM, everyone crashes with an error message that there is not enough disk space on c: to load. I would guess that there isn't since c: is a 200mb hidden drive created by Lenovo.
Does anyone have a work around for this problem with the lenovo drivers? This has turned into a multi-hour project for something very simple - putting an alternative operating system on the computer. I cannot put xp as the c: drive because of the lenovo hidden partition is named c:. I don't want to delete windows 7, as I expect to move to it in the next year but right now I several thousand dollars worth of software in xp and need to use that software.
I sure would appreciate any assistance :-) Again the issue is the lenovo windows xp drivers, everyone of them excluding the intel chipset driver will not load under windows xp when windows xp is loaded onto the d: partition. they all say they want to load onto the c: parition which is not an option.
thanks in advance for any help and if anyone knows how to get in contact with lenovo would love that also.

Well if you do not want win7 all together, then just delete all the partitions and install your XP. But if your not wanting to mess up this drive to be able to use the win7 later then just buy a cheap HDD to put XP on. --> http://www.newegg.com/Product/Product.aspx?Item=N82E16822148452 $10 off and free shipping. but being that you already tried installing XP then you already messed up win7 anyways(if you did not make the restore disks), your better off just deleting and redoing XP.
IT Specialist and Consultant
Lenovo Tablet Evangelist
Current Machines: IdeaCentre A300, ThinkPad Tablet, IdeaPad U410, and Yoga 3 Pro Touch
Deutsche Community Comunidad en Español
Lenovo - the latest in DOtabs, DOpads, DOcentre's, DOstations and DOservers!

Lenovo G550 CMOS Battery replacement

Hi, I have a Lenovo G550 which sometimes fails to start. If left for a few days it eventually starts up. When it does finally start there is a "check date and time" error on the boot menu. When I go into the bios settings I find that the date and time has returned to default. So I set the correct date and time, reboot and all is well until the next time.
After reading this forum I believe it is a CMOS Battery error.
Is it possible for me to replace this battery? If so where is it located on the mother board?
Thanks in Advance

can you remove the bottom panel of the laptop?
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Laptop Lenovo G550 with win7 shuts down(crash) randomly

Laptop shuts down
My daughter has a new Lenovo G550 laptop.The machine shuts off randomly after boot. I installed on it windows 7 and 5 month everything works fine. I updated all the drivers and also i updated the bios. Laptop keeps shuting down...My daughter says when she plays games or when are too many windows open in internet explorer and torrent open the computer shuts down. She finds out that , when the proccesor is very much in usage( 90-100% ), laptop shuts off. The temperature seems not so high, i don't see any dirt in fan...Also in safe mode it seems that things go normaly. I get a kernel-power error : "The system has rebooted without cleanly down first.This error could be caused if the system stopped responding , crashed or lost power unexpectedly". Also i've installed again OS(windows 7) but the problem keep going on. Should i install another OS, like windows XP ? Or should i install again windows 7 cleanly ( with format the hard disk) and see what it happens? If it is OK i start to update, one by one, drivers and after this shall i try to install some applications(one by one to see if any of it can cause problems) ? Any opinion or help please ! Thank you !
Solved!
Go to Solution.

I have the same problem except my lenovo is 3 weeks old! I think it is a software error but I have no idea which software is causing the problem. It is always a booting error that happens when my desk top is already open. I have called the support line three times and I am honestly thinking about getting a mac if this keeps happening. Why can't I use normal software like i-tunes, spotify, microsoft, adobe, and my new external hard-drive without having this problem? It can't be a hardware problem on such a new computer, right?

Lenovo G550 move partition to new HDD (including one key recovery)

Hi guys.
I have a Lenovo G550 laptop.
I am looking to change out the existing stock HDD with a new SSD drive (from what I understand from other Lenovo support services, it is SATA II compatible (see http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/Lenovo-G550-HDD-SATA-I-or-SATA-II/ta-p/692351)...
Firstly. Is it possible to change the stock HDD with an SSD drive? I have a budget of about $100 AUD so it would only be a 60-120gb HDD. Would 60gb be enough (I really only need about 30gb of space on the c: drive), or would I need to look at the 120gb option.
Secondly, is there any way of migrating the entire contents of the existing HDD to the SSD HDD?
I have the ability to connect them both externally, and a spare blank 1TB HDD that I can use in the interim if needs be.
Ultimately I would like the SSD drive to have the one key boot partition and the original Windows on it. I don't mind loosing all my programs and files - I can back them up and install them in my leisure.
To complicate matters, my DVD drive isn't working (but I do have an external DVD drive I may be able to use, even possibly booting from. But not 100% sure if I can boot from it!)
And to further complicate matters, the laptop has recieved quite a bit of use, so the sticker with the product key number has been worm off. Argh!
Thank-you in advance for the assistance.
Cheers,
Dale.

Spoiler (Highlight to read)
Firstly. Is it possible to change the stock HDD with an SSD drive? I have a budget of about $100 AUD so it would only be a 60-120gb HDD. Would 60gb be enough (I really only need about 30gb of space on the c: drive), or would I need to look at the 120gb option.
Yes 60GB would be enough.
Secondly, is there any way of migrating the entire contents of the existing HDD to the SSD HDD?
I have the ability to connect them both externally, and a spare blank 1TB HDD that I can use in the interim if needs be.
Just done this with a G770.
Simply back up all the HD with Acronis or something to your 1TB disk. Not sure how you would connect this. USB would be best.
Exchange the laptop HD for the SSD
Boot Acronis with the CD and Restore your backup.
Works fine.
You'll have to check the bios to see if you can boot from Ext DVD.

Lenovo G550 59-046612 problem installing audio driver in XP - SP2

hi,
I have recently bought a Lenovo G550 59-046612 laptop. As the given driver cd includes all the drivers for Windows 7 I downloaded all the required drivers for my laptop from the following list
http://consumersupport.lenovo.com/in/en/DriversDownLoads/APR_Driver_List.aspx?CategoryID=600154&OS=W...
as I am using windows XP Service Pack2. All the drivers installed fine but I got problem installing the audio driver. I tried both from the downloaded exe and also from the extracted folder named drivers in my C drive.I was getting the error "A conexant audio device could not be found.The application will now exit." Please help me out.
Thanks in advance
Sudip

have you tried to install drivers on safe mode or manually?
after you locate the .inf file for the driver that you want to install, manually install the new driver. to do this, follow these steps:
- click start, right-click computer, and then click properties.in the tasks pane, click device manager.
- if you are prompted for an administrator password or confirmation, type your password or click continue.
- in device manager, locate the device for which you want to install the driver.
note to display hidden devices, click show hidden devices on the view menu.
- right-click the device, and then click update driver software.
- click browse my computer for driver software, click let me pick from a list of device drivers on my computer, and then click have disk.
- in the install from disk dialog box, click browse, locate an .inf file for the device driver that you want to install, and then click open.
- follow the steps in the update driver software devicename dialog box to update the driver

Lenovo G550 DVD writer problem.

Heya...i'v a Lenovo G550 with Windows XP SP3. The problem here is that the DVD reads all the DVDs but does not write any. It doesnt even give an error for not writing. I have Nero 9 and when i try to burn a DVD with that it shows burn process started and stuff and it ends successfully. But when i put back the DVD to check if its written properly it shows me a blank DVD. How can i solve this problem?? The CD and DVD drivers are upto date. Please help me with this problem.

take a look at this thread, but possible your dvd rom is about to die.

Ubuntu 9.10 and Lenovo G550 problem

Hello,
I have one Lenovo G550 recently purchased. I've tried to install Ubuntu 9.04 and 9.10, but both OS wouldn't boot. I'm not sure where the problem lies, as I'm Linux newbie and all I get is a dark screen.
I haven't tried to install it into a partition (because I'm afraid to lose the "one key recovery" software), but I've tried to install it via Wubi and also tried to run its live versions. All of them ends the same way: the LCD is turned on, but shows no image. I've tried to access the terminal (by pressing CTRL+ALT+F1), but nothing happens...
Do anyone have some idea about what is happening?!
Thank you.
Edit: I re-tested version 9.04 with no-acpi and it worked fine.

Hi
Tries with Ubuntu 9.04, this works well.
same thing happened to me. greetings

[HELP] Can I install a new version of Windows 7 on my Lenovo G550?? (+ One Key Rescue???????)

I bought a Lenovo G550 with 4GB DDR3, T4300, 320Gb. It came with Windows 7 BASIC installed and I'd like to install a version of Windows 7 Professional I have here. I want to do a clean install!
Well, when I started the installation, the disks were partitioned as follows:
1. 200 Mb - System;
2. 233 GB - Hard c: \ (where I believe that Windows 7 Basic is installed)
3. 30.2 GB - Lenovo (here are the drivers, totaling 800MB used!)
4. LENOVO_PART - 14.8GB [OEM] (is a hidden partition! Probably the One Key Rescue. He says CAN NOT INSTALL, OEM is because, for the MANUFACTURER)
The question is: if I delete the first 3 partitions, leaving only the hidden partition (Lenovo_PART-14.8Gb) and install Windows 7 Professional, will work?? If later I want to restore the system using the discs created by One Key Rescue, will work too? That will give an error?
PLEASE HELP! Windows 7 BASIC sucks!
(Thanks to google for the english translation)

OK - I was under the impression that you had a brand new machine and did not have to restore any data stored already. If it were me - I would back up all of my data - not with True Image - but just back it up. Then I would do a clean install of Windows 7 (getting rid of all those partitions) and either create one or two.   I just use one and then do regular images wtih Acronis True Image - but you could create two - one for the OS and applications and another for all your data directories.
I don't know how you would do a new install while trying to create the partitions exactly the way Lenovo has them when the machine is delivered. (I don't think Lenovo does either) So - I would make it simple and just get rid of them all after your data is backed up.   If you have new applications loaded, I would just install them again. Not the most convenient but in the long run you will have an easier system to back up and manage.
I'm not a fan of Lenovo's instant restore proceedure, because A: it is complicatied, and B: it doesn't buy you anything if you crash your hard drive anyway. It is really only good if you A: do regular backups with the instant restore, and B: either have a virus or corrupt some data and need to use it. You can do the same thing by using the Microsoft system restore point proceedure. So - to me it is just a gimick and makes your drive a mess wtih hidden partitions, etc.
That would be my approach. I would NOT try to backup your current configuraton with Acronis before installing a new OS. It can be done - but I think it will be very messy. A much better approach would be just to delete all of those partitions with the Windows 7 install proceedure - then create just one or two new partitions as you install the new OS. Then start using Acronis to do regular images on your drive. You can also do incrementals so it only takes a couple of minutes each day.
Installing Windows 7 is a piece of cake as it finds all the drivers for you. Just make sure you have it connected to an ethernet cable. Then install your applications and then load your data back. Very straigtforward.
The advantages you will get will be: A: You will get use of your entire hard drive space. B: It will be much easier to manage and back up. C: Using Acronis to backup your drive will be simple D: If you ever lose data you can simply use Acronis to restore the directory or data file, or E: If you lose your entire hard drive you simply get a new one and then restore from the Acronis CD and point it to your last backup image.
I hope this helps. Good luck.

Lenovo G550 AC disables when battery is connected

I am having an odd issue with my lenovo G550. When I have the battery connected it will charge for a few seconds and then the AC will disconnect. I have tried discharging, then rebooting with just the AC and that works fine. It will not boot with the battery even though there is some power in the battery and it will boot with the battery and AC. I had tried getting another battery as well, but the same issue happend. Any ideas?

Hi n2gaby,
Am sorry to hear about the issue that you’re facing and I’d like to provide you with the contact numbers for the service support:
United States
IDEA-branded and
B, C, E, G, H, K, N, Q, V, Y Series Products
1-877-4 Lenovo
(1-877-453-6686)
24 hours a day
7 days a week
Hope the information helps. Let us know.
Regards
Soha
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Lenovo G550 Boot up error

Similar Messages

Maybe you are looking for