Lenovo G550 Model 20023 OS

Hello,
I bought my Lenovo G550 model 20023 around 4 years ago. When I recieved the laptop there was not any operating system on it and the seller told me that this model does not have one.
But now, after years!, by accident I came across this link that shows all the G550 series have windows OS preinstalled on them.
My CPU is Intel pentium T4400 with 2 DDR3 gigabte of RAM. My hard disk is 250 GB. I could not find exactly a g550 laptop with these specifications in that link, but there are two models with the same CPU.
Does my laptop have a windows os? If yes, can I take it back by lenovo company?

Hi yashar2014, welcome to the forums,
the odf you linked to only contains models manufactured for the US market, I don't believe there was a document of this type for systems sold on the European market at the time.    You can tell they are US systems by the "U" on the end of the type / model numbers e.g. 2958-2CU.
Do you have a similar 7 digit type and model number on your system or any other identifying numbers except the serial number?  Do you have the Lenovo order number for the system?   I'm pretty sure there were versions of the G550 on sale in Europe with DOS preinstalled, no Windows OS.
Andy  ______________________________________
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Similar Messages

  • Lenovo G550 Graphics Very Bad, want to install external GPU

    Hi everyone!
              I own a Lenovo G550 (model 20023). It currently has a Intel Pentium Dual Core T4500, Intel Graphics Media Accelerator(That's one hell of a bad GPU!!!!), 4Gb DDR3 Ram(had 2gb DDR3 Factory Installed), with 3 operating systems(Yes, three!).
               I can see that the Gpu bottlenecks the whole Computer. My objective is to run Prince Of persia:Forgotten Sands at a proper resolution and at medium Graphics Mode without High Resolution Textures(or Minecraft at about 100 fps At full setting, in 16x16 texture pack).
               I see that the only way to safely increase without turning my computer into a paperweight si by using a External Gpu. But, I dont know anything about them(like Where to get them readymade, Will it fit into the PCI ExpressCard port etc.). Please give some Information. 

    hi atreyabain,
    The Intel Graphics Media Accelerator on the G550 is soldered on the motherboard and can't be upgraded. There's also no PCI / PCI-E slot on the mobo where you can add a discrete card. AFAIK, there's no ready made external GPU. You need to do it yourself . See the following:
    How to make an external laptop graphics adaptor
    How to Upgrade Your Notebook Graphics Card Using DIY ViDOCK
    Although it looks promissing, it may not be practical and you're better off buying a mid/high-end rig for your gaming needs.
    Best regards,
    neokenchi
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  • Lenovo G550 20023 Wi-Fi problem

    Hi all,
    I have some annoying Wi-Fi problems with my G550 model 20023 (not like anything i have read before on forum). My notebook can't "see" at all my TP-Link TL-WR340G wireless router while other desktops/notebooks/smartphones can. Problem occured first time few months ago. That time I was thininking that some malicous software may be cousing trouble and after detailed search found nothing I reinstaled Windows 7 64bit build 76000. This time, the history repeats ( BTW, I can't remember how trouble stared for the first time). Now notebook couldn't find wirelees adapter after restart made by instaling Adobe update (later on, i uninstald all of Adobe software with CCleaner, but it didnt help). In first,  after few shutdown's (not restrats!) and again power on, G550 would recognize its wirelees adapter, but now its dead. Now, I can use only wired network, but thats not I bought notebook :/
    I'we tried all i could think of (or read on Lenovo Support & Download :
    1. Instaled new driver for wireless adapter (from Lenovo Site)
    2. Checked if its turned of via hardware button, Fn+F5 or battery menagment
    3. I noticed that in Computer -> Menage -> Device Menager -> ... exists unknown device in Network Adapters menu but i coudnt do anything so computer recognize it.
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    exists unknown device in Network Adapters menu   This suggests your network adapter card (NAC) is partly recognized by Windows.  NACs do go bad, and sometimes their connections get loose inside the machine.   I don't have access to how your G550 is put together, but many similar laptops have their WiFi NACs plugged into a tiny PCI connector on the motherboard.   This is often very easy to access without completely disassembling the laptop.   If the suggestion of using a Live CD to see if the NAC is usable doesn't work, I suggest finding where the NAC is plugged in, pulling it out & then reinserting it.   This tends to cure problems due to the NAC loosening in its socket.
         If that doesn't work, the quickest solution is to buy a cheap WiFi NAC which connects to your computer by a USB port.   This is less work & expense than replacing the original WiFi NAC.

  • Lenovo G550 & WiMAX

    Hi to everyone!
    At the beginning I want to apologize for my not so good English...
    I bought Lenovo G550, model name: 20023. In Datasheets which I found on net, I saw that this model comes with WIMAX support.
    I Installed WiMAX communication utility from drivers’ CD which came with my notebook, but from installed software I am getting message: “WiMAX is not ready.”.
    When I look in Device Manager in network adapters section I can only find Intel WiFi Link 5100 AGN adapter. Searching on net I found that mentioned adapter is classic Wi-Fi network adapter.
    Now, looking in data sheets and Intel Support page, I am confused.
    So, does Lenovo G550 (20023) support WiMAX technologies without installing any optional hardware components and how to check that.
    Thanks in advance.
    Sincerely,
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    press f2 for bios and change property in bios from ahci to ide

  • Lenovo G550 cmos jumper position?

    Hello!
    My crazy wife locked the bios... Where on mobo can I find cmos jumper? Cmos juper remove the bios password?
    Lenovo G550
    Model name: 20023
    SN: CBxxxxxxxx
    MO:CB00021452
    Factory ID: PRC4
    Moderator Note; s/n edited for members own protection

    That's unfortunate
    The forum rules forbid discussing about how to get around passwords and other security measures. 
    No posts shall include instructions or directions intended to
    subvert security measures, including passwords, locking mechanisms,
    fingerprint scans, etc, nor shall any posts provide descriptions to the
    location of, nor direct links to content related to these topics.
    Hopefully you've checked the usual like caplocks or numlocks.
    Sorry, but I have to lock this thread.
    Andy  ______________________________________
    Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
    Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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  • Lenovo G550 problem HDMI - pc overheats

    When I use my laptop (Lenovo G550 Model 2958) with HDMI cable to a Led TV, the pc overheats much!!! And after 1 hour the laptop turns off alone! I used another HDMI cable, but the problem persist. The problem occurs with Win 7 and also with Win 8. I have installed the latest version of NVIDIA drivers (306.97). how I can fix it?

    Hi
    Welcome to the community.
    Laptop gets overheated and then turns off automatically so I would suggest you to please update the Bios from the below mentioned web link.
    http://support.lenovo.com/en_US/research/hints-or-​tips/detail.page?DocID=HT072728
    Afterwards, check whether the issue gets resolved
    Regards,
    Sameer
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Lenovo G550 Keyboard not Working.... Can't log in to the system...

    Hi, I am using Lenovo G550 Model. Yesterday, I started facing this problem. When I tried to login, none of the keys worked. When I pressed Backspace, it started typing something. I tried to use on screen keyboard, which did not help either. Same problem persists with on screen keyboard as well. I, even, tried using an USB external keyboard & the same problem is there too. Kindly help me!!!

    hi Avikiru,
    Welcome to Lenovo Community Forums!
    Can you try,
       Remove the AC and the Battery
           Hold the Power Button down for at least 15 sec.
                  Reconnect just the AC and see if that'll work
    If not You can contact a Lenovo Support Team or a Local Technician to have the Keyboard connection checked.
    Regards
    Solid Cruver 
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Lenovo G550 laptop - red, blue, yellow specks and lines on screen

    Hello,
    I have a 2 year old Lenovo G550 laptop, system model 20023 ( Dual-Core CPU T4300 2,10Ghz, 3,00GB RAM) running 32-bit Win 7 Home Premium OS with graphic card Mobile Intel(R) 4 Series Express Chipset Family.
    Month ago, I started getting 2 vertical lines on my screen, which change colors and tend to disappear when I tilt it. Recently, problem graduated to red, blue, yellow specks all over the screen. Tilting no longer works, but I noticed a definite relationship with the degree of pressure on the case. When I push hard enough on the left spot below the case (where hard disk is located), the problem resolves completely. I also tried plugging another monitor in and there seems to be no problem either. Please, help.
    Solved!
    Go to Solution.

    Graphic card issue sounded highly unlikely with the external monitor image appearing to be normal. I tried reseating the lcd cable and it fixed the problem.

  • Where is the software for the Lenovo G550???

    I want to do a clean install and replace the pre-installed Vista with Windows 7.
    I see that the Lenovo G550 download page has drivers for Windows 7, but where is the pre-installed software, like Veriface, camera software, and all other pre-installed Lenovo software? I looked at all OS options for the G550 on the download page, and NONE of them had the G550 laptop software, all they had for each OS option was only  the drivers.
    I understand that I can make a recovery DVD, but as I understand  it, it will return the system to the factory fresh state (all pre-installed programs installed, but also with the factory installed VISTA  - yuck!). I didn't see any option to only re-install the  Lenovo software without also re-installing the OS.
    When I look at the download pages for other Lenovo  laptops, I see that they have drivers AND SOFTWARE, but the G550 has no software except for the drivers. Since the G550 came with no software disks, and there doesn't seem to be any of the software online, how exactly does one do a clean installation of an operating system, and then re-install the Lenovo software, on a G550?
    I was able to find downloads of programs like Veriface on the Lenovo site for different laptop models, but unfortunately those were much older software versions, and for a different Operating system.
    Why can't Lenovo post all of the software online? If they aren't going to provide the software on DVD when they ship the PC, then they should at least have it online; so that people can do a reinstallation if necessary. DELL doesn't seem to have a problem putting all of the software for their PCs online, and they also provide it on disk with the PC.
    Do I have to find the hidden backup partition and then copy the Lenovo software installation files to a DVD or different drive myself? Has anyone done this, and if so, can they please provide some assistance as to the best way to accomplish this task?
    If there is a different/easier way to accomplish my end goal of a G550 with a Windows 7 clean install, and also with a re-installation of all pre-installed Lenovo software, I would be extremely grateful for any assistance. If there is also a way for me to select which factory software I wanted to install, that would be even better ( I don't need all of the crapware that came on the PC)
    Thanks in advance,
    Sven

    Thanks, I'll give that a try when I finally get the Windows 7 upgrade disk.
    It seems ridiculous that Lenovo doesn't support this product for Windows 7, especially when they mentioned the "FREE" upgrade (with ridiculous "shipping and handling charge") to Windows 7 on the web page where I ordered it. Being a reasonable person, I assumed that when they offered a "Free" upgrade to Windows 7 with the PC, they would also provide the basic software to allow the built-in hardware like webcams to keep on functioning as they did under Vista.
    Had I known that they would refuse to offer any software on disks or download, I would have ordered a DELL or some other PC that has a reasonable level of customer service. I am not a typical user; I don't call in for customer support. All I need is the software and drivers, and I will install it myself.

  • Lenovo G550 Windows 7 Professional Upgrade

    This Notice refers to 2958-A5U and 2958-A4U models of the Lenovo G550 notebook PC’s only.
    The 2958-A5U and 2958-A4U G550 systems ship preloaded with Windows XP Professional, and include a Windows 7 Professional upgrade disk.  
    Issue: When upgrading from Windows XP Professional to Windows 7, some users have been unable to successfully complete the upgrade.  The most commonly reported failure point is when the customer is asked to insert a Certificate of Authenticity (COA) key. The Microsoft Upgrade process for Win XP to Win7 requires the upgrade to be executed from a ‘cold boot’. If the Windows 7 DVD is inserted while the system is running, the installation process will auto run. However, at the end of the installation process, the system will ask for a 25-key Certificate of Authenticity (COA). The Win7 upgrade process will not successfully finish the installation using this method. The installation DVD must be inserted while the machine is powered off and not running.
    When upgrading from Windows XP Professional to Windows 7, Microsoft advises that this process be done via a custom ‘clean’ installation.  Per Microsoft.com; "A custom (clean) installation erases the contents of your PC's hard drive. Your files, settings, and programs will not be transferred to Windows 7".  The clean install will remove any pre-loaded software applications, including VeriFace, One Key Recovery, and other applications that were installed by Lenovo or the user. 
    Customers should review the following information prior to performing the Windows 7 Professional upgrade.
    The Windows 7 installation procedure provides a clean installation of Windows 7 Professional edition. During this process, all contents of the C: drive including all applications, files, programs and user data will be archived in the Windows.old folder.  The data should be available for access, but the applications and programs will not run, and Windows 7 appropriate versions will need to be installed. Lenovo STRONGLY recommends that external backups or all user data are made prior to initiating the upgrade in order to prevent permanent data loss.
    Correct Windows 7 Upgrade Procedure:
    1) Power off system
    2) Insert Windows 7 disk in the DVD drive
    3) Power on system and press F12 to access the boot order menu
    4) Select the option to start from the DVD / Optical drive
    5) Follow the on screen directions as Windows 7 installs
    6) Remove the DVD at the end of the process and reboot to Windows 7
    Windows 7 has native drivers that will fully support most of the hardware on Lenovo G550 systems.  In order to maximize the functionality of the Trackpad and the Power Management system, the appropriate Lenovo drivers must be installed. The most current Lenovo Windows 7 drivers and applications are available for download here. Please check this site periodically for updates. 
    Recovering to Windows XP by using One Key Recovery:
    The One Key Recovery feature can restore the factory XP downgrade preload at any time, but will erase all other data. 
    Important: All user data should be saved prior to implementing the following procedure
          1) Power off the system
    2) Press the recovery button (small round button next to the power button)
    3) System will start and OKR (one key recovery) application will load
    4) Select System Recovery from the menu
    5) Select option to Restore to factory default 
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    Cheers and regards,
    • » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
    ●๋•کáŕádhí'ک díáŕý ツ
    I am a volunteer here. I don't work for Lenovo

    eaeditor wrote:
    Now I just started the laptop up , clicked next when I was prompted for the product key and windows 7 ultimate 32 bit pro starts up...ofcourse I still need to authorize...the serial at the buttom is still a no go
    Error message displayed: the product key will not work with this version of windows 7 and I need to reinstall or get a serial for windows 7 professional .
    The recovery disk set is supposed to have an SLP key embedded, so that you do not need to activate it, as long as the disk set matches the OS version that is nominated on the COA attached to the laptop.
    If it really does say "windows 7 ultimate", then there is something odd going on. Can you please double check that it says "ulitimate"?
    With Windows 7 licening issues and keys, the terminology needs to be quite exact to get to the best answer for you!
    Cheers,
    Bill
    I don't work for Lenovo

  • Lenovo g550 upgrade hard drive and ram

    I have a Lenovo G550 (20023), it has Intel T4300 CPU, 3 GB DDR3 RAM,Intel GMA 4500M graphics card and Windows 7, with 320 GB seagate HDD.
    I would like to buy a new HDD.
    I found a 2TB Verbatim drive 15 mm height.
    How much drive height does G550 support?
    Also somewhere it says that 4 GB RAM is max supported, elsewhere it says 8 GB.
    Are there any CPUs with integrated graphics (Intel HD 4000 etc....) available for this laptop?
    Thank you for answers.

    Ooops. Yes. Sorry for that silly typo. It is 2 TBs. Here's the info on memory:
    Maximum Memory
    16 GB (Actual) 8 GB (Apple)
    Memory Slots
    2 - 204-pin PC3-12800 (1600 MHz) DDR3 SO-DIMM
    Good sources for memory include:
    OWC
    DataMem
    Crucial.com

  • Lenovo G550 2958-j6y Bluetooth not found

    Hello, I just buy a lenovo g550 2958-j6y and I can´t turn on the Bluetooth device. I press Fn+F5 and I only get the option for turn on/off the wireless card and I can´t install the Bluetooth driver for windows XP, it says "Bluetooth device not found". On the specifications (www.lenovo.com.ar >>> Products >>> Value Line >>> 2958-j6y) says that it has Bluetooth. Can anybody help me, please?

    If I go to THIS Lenovo web page and type your
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  • Lenovo G550 accessories Problem

    Surat, Gujarat, India.
    I purchese Lenovo G550 on June 16, 2010.
    At that time offer that Give more Rs. 500 and get Goody pack (optical mouse, MACAFEE Anti-Viruse and Head Phone)
    Now a days Headphone not worked,
    It's in Warrany?
    Can I replased?
    Lenovo : CBxxxxxxxx
    headphone num : OS0922593300858
    Model : P550
    Sorry For bad English.

    warranty doesn't cover headphones replacement. you should buy new one.
    ( warranty conditions may change by country, so i suggest you to call lenovo support line to make sure )

  • Lenovo G550 upgradation

     Hi,
    I purchased the Lenovo G550 laptop with 3GB(2GB+1GB) RAM with Intel core 2 dual processor.
    1. Now I am planning to upgrade by RAM size to 6GB(2GB+4GB) RAM may I know is model (Lenovo G550) supports.
    2. I heard that we can upgrade it but we can't use the 6GB RAM with 32-bit OS  and we can use 6GB RAM if the os is 64-bit os is it correct ? And is this model supports for 64-bit OS installation ?
    Kindly let me know as early as possible.
    Thanks & Regards,
    ishmayel.
    Solved!
    Go to Solution.

    Thank you for the update. Please keep me posted.
    Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an Accepted Solution

  • Lenovo g550 linux intallatio​n doubt ;need to intall 32 bit or 64 bit?

    Hi!
    I Have a Lenovo g550 which has Win7 Home Basic and Windows Vista Business(This one has been installed later).
    Now, I am planning to install the latest version of Linux Ubuntu. But, When I am going to download its iso from the main Website, it gives me an information -  "If you have a PC with the Windows 8 logo or UEFI firmware, choose the 64-bit download. Read more ›" Wht should I do?Especially because both of my o/s-es and processor(Intel Pentium Dual core) is 32-bit .

    Hi,
    Ubuntu advises the 64-bit version for some machines because it (12.10 64 bit or later) is required to install and boot on a UEFI/Win 8/Secure boot machine.
    If you have a 32 bit procesor you can and must use a 32-bit Ubuntu version on your machine.
    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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