Lenovo G550 on screen display missing

So I recently bought a G550 around new year's. The volume buttons at the upper right of the keyboard used to work and show on the screen, but about a week ago, the failed to show up. I looked at the other messsage boards and saw that a hotkey driver was installed to fix the problem. Is there one for the G550? I already tried reinstalling the energy management, since people are saying they are connected somehow, but that didn' fix it. Please help. Thanks!

it's related to power management, you have to re-install it.
( un-install power management, restart your computer, then install it )

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Lenovo G560 print screen button missing

Hello,
The print screen button is missing in my G560 laptop. Is there an alternate way to capture screenshot?
Please help!
Thanks,
Poornima
Solved!
Go to Solution.

Hi Poornima,
Welcome to Lenovo forums
As I understand that you are facing issue with laptop physically missing print screen button in your G560 laptop.
As you are looking for an alternative option, I would suggest you use snipping tool for taking screen shots.
This snipping tool is available in windows 7, to access snipping tool go to search and type snipping tool, then the tool appears.
Hope this helps!
Best regards,
Ashwin.S
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LENOVO G550 DC-T4500 Tragedy, Internal crack on LCD screen

Well i am new to this forum and when i was looking for ‘Lenovo customer service’ on Google, i realised that there are many people in the same boat as me.
Well i never imagined this to happen to me, but the fact is it has happened. I purchased a new ‘LENOVO G550 DC-T4500’ which is a new laptop by Lenovo at a very low price. Well i had a low budget and was thinking of getting a small netbook, but then I saw this Lenovo ad at center.com and went and purchased it from them on 11th November 2010. I got the laptop in my office and kept it there for a week. Finally after 7 days i took it home. I did not use it instantly because I had to setup many things like Microsoft office etc and just didn’t get the time to do that. Finally after 7 days I opened it up and installed Microsoft office. I used it for like 2 hours. The next day i opened the laptop and then was trying to set the internet, and after an hour the laptop screen went blank. I did not use it even for 4 complete hours. I gave it back to center.com and they asked me whether i dropped it. Well the fact is i never dropped it. It was used just like for four hours in total. I don’t have kids or pets in my house. I stay with my husband and we both are old enough to handle laptops. Well this crack was not an external crack on the screen but an internal crack on the LCD screen. Now isn’t that weird that there is no crack on the laptop but a cack developed on the LCD screen and they say that it has been dropped. Now i don’t know how to prove that i did not drop the laptop, but the real truth is that i never did anything to the laptop for it to develop that internal crack. When i returned it back to center.com i returned it with complete packing because all this time when the laptop was with me it was packed and i opened it up after 7 days and used it for 4 just hours in total.
Center.com told us that Lenovo has rejected the warranty in this case and gave me a number for lenovo’s customer service department. I called up lenovo’s customer service department for like 4 days. Each time a different person answered the phone and gave me different answers. Some said we are looking into it. Finally they made me go crazy then finally one person called and said the same thing, he is looking into the case. After few days he sent an email and said that they can’t help and the crack cannot develop on its own and if I have to get it repaired I have to pay like almost the same amount as that of the laptop. This is ridiculous, absolutely disappointing.
Well even if Lenovo does not help me i would like to tell all those people who are reading this, buying a laptop from Lenovo and then going through all the pain for no mistake of yours is the worst thing that can ever happen to a customer. And no matter how big this company is, but the fact is that they are not worth it. I pray this does not happen to anyone else. I felt cheated and hurt. I will never ever recommend anyone to buy a laptop from Lenovo.

first let me say that I am in know way implying that you broke your screen but you can crack the LCD screen without causing damage to the case you can set something on it and cause a pressure crack pressure from your fingers can crack it as for internal external it appears to be internal because the clear plastic on the outside does not crack like glass there had to be some kind of force to crack the screen they just don't brake they go out from time to time as in no video but not crack
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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Lenovo G550 puking rainbow colors in the middle of the screen

Okay, so as the title says -- and, yes, I am serious -- the screen of my sister's Lenovo G550 has vertical stirps of colors grouped in the middle of the screen. the background is somewhat similar to the background color of the usualy Windows 7 start-up. But what scared me when I saw it was the fact that upon pressing the power button, the lenovo start-up screen did not show instead it just looked like an old tv closing down. The thing is, it was fine yesterday when my sister was using it. Then all of a sudden when she opened it this morning, the screen showed that. If it were degenerative, then I guess it might take a while and not so sudden right?
Please, if anyone can help, please reply to this thread the soonest you can.
Thank you. (:

It doesn't. My sister gave me additional information: When she opened it this morning, it was fine then the screen turned white that's when the problem started. A while ago, we removed the battery pack and let it stand for a while. Suddenly, we saw a hazy picture of my sister's screen before it all went crazy. I really don't know what happened. It shouldn't just go crazy without a reason right? I mean, if the lcd were to fail, it would not fail suddenly but instead it would fail over time (my brother's lcd -- same laptop -- has white horizontal streaks on the screen).
Edit: Just tried on an external LCD and it works. It just doesn't work on her laptop's LCD. Do you know why it suddenly konked out?

Lenovo G550 laptop - red, blue, yellow specks and lines on screen

Hello,
I have a 2 year old Lenovo G550 laptop, system model 20023 ( Dual-Core CPU T4300 2,10Ghz, 3,00GB RAM) running 32-bit Win 7 Home Premium OS with graphic card Mobile Intel(R) 4 Series Express Chipset Family.
Month ago, I started getting 2 vertical lines on my screen, which change colors and tend to disappear when I tilt it. Recently, problem graduated to red, blue, yellow specks all over the screen. Tilting no longer works, but I noticed a definite relationship with the degree of pressure on the case. When I push hard enough on the left spot below the case (where hard disk is located), the problem resolves completely. I also tried plugging another monitor in and there seems to be no problem either. Please, help.
Solved!
Go to Solution.

Graphic card issue sounded highly unlikely with the external monitor image appearing to be normal. I tried reseating the lcd cable and it fixed the problem.

Lenovo G550 missing Enter key

Hi,
I am missing the "Enter" key (part of main keyboard, not part of numeric keypad) on my G550 keyboard. It is not the "horizontal" shape Enter key, but the more "vertical/L-shape" Enter key.
Can anyone maybe help me to find out where I can get a replacement key?
Many thanks,
Ed

Hello and welcome,
The Google gives you several options for "lenovo g550 replacement key", including eBay. Here's one vendor that seems to understand the difference between the two ENTER keys:
IBM Lenovo G550 Laptop Keys Replacement
Note: I haven't used this vendor - or any other for this purpose. Hopefully someone else can chime in with a specific referral. Until then, this hopefully gives you something to consider.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Screen display problem with Lenovo 3000 N100

Hi,
My Lenovo laptop is having a problem with screen display. When i boot the laptop (keeping the screen at 90 degrees to the key board) , there is no display . However, when i tilt it down (lesser than 45 degrees) the display comes back to normal.
In addition, the mystery is that this doesnt happen if do the same after 5 minutes. No matter at what position i have the screen, it works perfect!
Is there a solution for this ? Can some one explain why the display is normal after warming up, but not in the begining (booting) stage.
Senthil.

Lose / pinched wires possibly.
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-63486upper
I had to re-seat mine , and I still have to wiggle the upper right corner .
A common issue I here,although I just purchased a second used N100 and the screen has no issures.

[X230] Missing on-screen display in W7

Hello, I have foolishly uninstalled "On Screen Display" from Programs & Features, thinking it was some kind of junk/malware stuff. This caused me to lose the brightness/volume on-screen display. Duh! I tried to follow earlier instructions on how to bring it back... I installed Lenovo Power Management which brought the "On Screen Display" application back, or at least it is showing under Programs & Features again, but after rebooting, I still don't have on-screen display when pressing volume or brightness keys. What else can I do to bring it back? This is under W7 Home 64-bit. Thanks!

Solution is here.
To summarize what he did:
1. Install all available drivers for your ThinkPad X201 using support.lenovo.com or ThinkVantage System Update
2. Re(install) the fingerprint reader driver
3. After the fingerprint reader driver is installed, reinstall Hotkey Features Integration.
Jonas
Microsoft MVP: Windows Consumer Expert
Yoga Tablet 2 10 || ThinkPad X1 Carbon (20A7007MPH) || ThinkPad Helix (3698-6EU) || IdeaCentre B540
Twitter: @jonashendrickx

Missing Screen Display Modes in CS4 toolbox

I've always used the screen display modes in the toolbox in prior versions. They are gone from the toolbox, can someone tell me where to access them? I want to have multiple files open where I can see them and work from them.

Thank you John... I needed that! I've been a little lazy in trying to help myself with the new on line help features. Tonight I decided to take the plunge and have discovered several answers. I have been used to wonderful tech school teachers spoon feeding me my Photoshop info. Yes, I'm spoiled, but I know I need to grow up! It's just such a massive program and there is so much to learn, relearn and sift out from what you tend to use and not use. Thanks again... SUS

Lenovo G550 Windows 7 Professional Upgrade

This Notice refers to 2958-A5U and 2958-A4U models of the Lenovo G550 notebook PC’s only.
The 2958-A5U and 2958-A4U G550 systems ship preloaded with Windows XP Professional, and include a Windows 7 Professional upgrade disk.
Issue: When upgrading from Windows XP Professional to Windows 7, some users have been unable to successfully complete the upgrade.  The most commonly reported failure point is when the customer is asked to insert a Certificate of Authenticity (COA) key. The Microsoft Upgrade process for Win XP to Win7 requires the upgrade to be executed from a ‘cold boot’. If the Windows 7 DVD is inserted while the system is running, the installation process will auto run. However, at the end of the installation process, the system will ask for a 25-key Certificate of Authenticity (COA). The Win7 upgrade process will not successfully finish the installation using this method. The installation DVD must be inserted while the machine is powered off and not running.
When upgrading from Windows XP Professional to Windows 7, Microsoft advises that this process be done via a custom ‘clean’ installation.  Per Microsoft.com; "A custom (clean) installation erases the contents of your PC's hard drive. Your files, settings, and programs will not be transferred to Windows 7".  The clean install will remove any pre-loaded software applications, including VeriFace, One Key Recovery, and other applications that were installed by Lenovo or the user.
Customers should review the following information prior to performing the Windows 7 Professional upgrade.
The Windows 7 installation procedure provides a clean installation of Windows 7 Professional edition. During this process, all contents of the C: drive including all applications, files, programs and user data will be archived in the Windows.old folder.  The data should be available for access, but the applications and programs will not run, and Windows 7 appropriate versions will need to be installed. Lenovo STRONGLY recommends that external backups or all user data are made prior to initiating the upgrade in order to prevent permanent data loss.
Correct Windows 7 Upgrade Procedure:
1) Power off system
2) Insert Windows 7 disk in the DVD drive
3) Power on system and press F12 to access the boot order menu
4) Select the option to start from the DVD / Optical drive
5) Follow the on screen directions as Windows 7 installs
6) Remove the DVD at the end of the process and reboot to Windows 7
Windows 7 has native drivers that will fully support most of the hardware on Lenovo G550 systems.  In order to maximize the functionality of the Trackpad and the Power Management system, the appropriate Lenovo drivers must be installed. The most current Lenovo Windows 7 drivers and applications are available for download here. Please check this site periodically for updates.
Recovering to Windows XP by using One Key Recovery:
The One Key Recovery feature can restore the factory XP downgrade preload at any time, but will erase all other data.
Important: All user data should be saved prior to implementing the following procedure
      1) Power off the system
2) Press the recovery button (small round button next to the power button)
3) System will start and OKR (one key recovery) application will load
4) Select System Recovery from the menu
5) Select option to Restore to factory default
6) Click “Start” button to recover your system partition
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

eaeditor wrote:
Now I just started the laptop up , clicked next when I was prompted for the product key and windows 7 ultimate 32 bit pro starts up...ofcourse I still need to authorize...the serial at the buttom is still a no go
Error message displayed: the product key will not work with this version of windows 7 and I need to reinstall or get a serial for windows 7 professional .
The recovery disk set is supposed to have an SLP key embedded, so that you do not need to activate it, as long as the disk set matches the OS version that is nominated on the COA attached to the laptop.
If it really does say "windows 7 ultimate", then there is something odd going on. Can you please double check that it says "ulitimate"?
With Windows 7 licening issues and keys, the terminology needs to be quite exact to get to the best answer for you!
Cheers,
Bill
I don't work for Lenovo

On screen display and FN+ buttons don't work after format

I formatted my entire HDD and re-installed windows 7 pro. After doing the format and re-install the on screen display doesn't show up when I adjust volume or enable/disable caps lock like it did previously before I re-installed. I've installed the hotkey driver, on screen display, display interface driver, ran the Lenovo update utility several times, installed all windows updates. Is there somewhere where I have to enable OSD (on screen display)? I am sure this is just something small that I am overlooking but if anyone has any help please let me know! sorry if this has been posted already, I tried searching before making a post but didn't have any luck.
T400
Intel® Core™2 Duo T9400 2.53 GHz__Windows 7 Professional__3GB Memory__160GB, 7200RPM Hard Drive__14.1” WXGA+TFT-CFL__ATI Mobility Radeon™ HD 3470--
Solved!
Go to Solution.

A couple other things to check:
1. look in task manager, is TPONSCR.exe and TPOSDSVC.exe running?
2. look in Services control panel, is "On Screen Display" service installed and started?

X1 carbon - On screen display (brightness) does not work anymore..

I have an X1 Carbon.
Usually when i raise or decrease the screen brightness i had an on screen indicator showing me how much i decreased ot increasing either of the obove.. Now, when i do the same actions nothing apears.. can any one give me a hand?
thanks
Moderator Note: Edited subject to match content.

Hi Joben,
Welcome to Lenovo Community Forums!
I’m sorry to hear that you are facing the issue with on screen Display on ThinkPad X1 Carbon.
Please check if the you have enabled on-screen display option in graphic properties. Please click here to know the steps for enabling on-screen display.
If the issue still persists then I suggest you to update Power Manager, Power management and Hot key feature applications.
Below is the link to enter the downloads page and download latest application accordingly, please click on "Select Product" then in "QUICK PATH" enter the MTM no. select the exact model.
http://support.lenovo.com/en_US/downloads/default.page#
Hope this helps!
Best regards,
Hemanth Kumar
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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My iPhone 4S went into lock-up with a screen display image of USB connector pointing to iTunes logo. I took it to a Verizon store and they said I have a brick lock and that only an Apple retail store 50 miles away could clear it

My iPhone 4S went into lockup with a screen displaying an image of the USB connector pointing to the iTunes logo. I was traveling and took the phone to the closest Verizon store. The store informed me that I had a brick lock and that only an Apple retail store could unlock the phone. The Verizon store explained that they have seen this problem with SEVERAL other 4S users who had upgraded to the new iOS7 operating system and that to their knowledge it is too demanding to work on pre-iPhone 5S phones having a far less capable processor. The closest Apple store was 50 miles away in King of Prussia, Pennsylvania. I went to that store three days later (today) to reset the phone before flying out of Philadelphia Intl. Airport. The Apple store personnel were overloaded and not sensitive to my plight. They told me that I would have to make a reservation for a time 2 hours later for tech support. I couldn't do that without missing my flight - out of luck until I get back to Los Angeles. If the Verizon store explanation is true, Apple needs to accommodate 4S and earlier generation users and not force them to upgrade to a $459 iPhone 5S!

villebard wrote:
The Verizon store explained that they have seen this problem with SEVERAL other 4S users who had upgraded to the new iOS7 operating system and that to their knowledge it is too demanding to work on pre-iPhone 5S phones having a far less capable processor. !
The salesperson at Verizon has no clue what their saying.
My 4S and many of my friends works perfectly fine on IOS 7.3, no issue as all.

Brand new Thinkstation D10 server fails to boot, no beeps or screen display

This server had been working fine for several weeks and today I needed to reboot it. It has been rebooted several times before so so I wasn't trying something new. I hit the Vista Start button and it immediately shut down. I couldn't recall if Vista prompts you to Stand-by/restart/shutdown but I think it does - this time it didn't. :/ Afterwards, it would not boot.
I tried:
Unplugging and replugging it in: it then attempted to boot but shut itself down again after about 30s.
a Power Supply Reset
Reseating the memory cards
Removing one of the 4GB memory cards
Trying the other memory card
Swapping the two memory cards
Inserting a bootable disk (it never gets to the point of reading anything although the drive spins up)
Checking that everything in the system board was plugged in
Making sure none of the wires were hitting anything else (shorting out)
When replacing that annoying cover from over the memory cards, made sure again I was not pinching any wires
The server does not beep and the (directly connected) monitor never comes alive to display anything when I attempt to reboot.
Per the docs, I observed the power supply Diagnostic LEDs and front panel Power LED while attempting to boot and only the green Diagnostic LED on the power supply is ever activated. The table indicated this means replace the system board.
Aack!
Before I head for the support # and an eventual shipment back to Lenovo, would it be worth my while to try and replace the CMOS battery? Or would a failure of that battery still have resulted in some indication of the problem (beeping and/or screen display)? Can anyone think of something else to check?
Just thought I'd ask around before assuming that I'm stuck with the system board diagnosis).
Thanks

The list of things that will make a computer power down on it's own before it can ever get into the OS or initiate a video feed is a short list.
A CPU thermal trip usually occurs within 30 seconds. This can be cause by a loose or improperly seated heat sink or a failure in the thermal grease coverage. If your D10 arrived with one CPU and you recently installed a second CPU, try taking the second CPU out. Should this work, verify the second CPU is the exact match to the first CPU and that the thermal grease is properly applied to the heat sink and the heat sink is securely mounted.
Ambient temperature thermal trip usually takes longer, but can be significantly shorten if the air baffle for the memory is not installed. Computers with high Front Side Bus frequencies result in memory DIMMS that get very hot.
DC power trip. This can happen if too much power is being drawn through any of the PCI ports or through the power supply itself.
When you are using a highend video card, check to see if the video card has it's own power connector(a small six lead box). If it does, there is a power connector, from the power supply, to plug into it. Without that power plugged in, the video card may appear to hum, and the it will draw too much power through the PCI slot.
Should you have added any additional PCI adapters, try removing these for a test. If that works, add one card back in at a time to isolate the offending PCI card.
Disconnect any USB or Firewire devices you may have attached, including the mouse and keyboard. If it comes back up and you have video, power down and reconnect the keyboard and mouse only and try again.
If you have the memory card reader option and kids, check to make certain no one has inserted something into the memory card readers. My kid inserted a quarter into one of the slots on my reader. My workstation powered down pretty fast. Consider moving the workstation to higher ground.
Last by not least, disconnect any additional optical drives you may have added. Some SATA devices have both the standard PC power connector and the SATA power connector. Do not connect both of these power sources to the same drive. The drive will be damaged and your computer will not stay powered on for very long.
Should this all fail to resolve the issue, contact Lenovo support. To make your support experience faster and more pleasurable, send them this list of things you tried. If this list of possible fixes fails, it's probably a power supply or system board issue, and I would start with the power supply.
If an electronic device has a defect it will fail within the first 90 days. Once you get it past the first 90 days, it is generally good for years.
I hope this helps!!!
Digitaloz

Windows 7: No On-Screen Display

I have updated my T60 to Windows 7 and have installed all the latest drivers for my system. I have installed the latest drivers for hotkey and system interface, but still cannot get the on screen display to show up. I do get the on screen display tab on my thinkpad display settings, but if I apply them nothing works. Any thoughts?

I had the same problem on my T61P. This site had the solution.
http://superuser.com/questions/83367/lenovo-t61-mute-button-and-on-screen-display-mute-indicator-doe...
Basically insert shortcuts to
c:\drivers\hotkey\osd\lvosdsvc.exe
c:\drivers\hotkey\osd\tponscr.exe
c:\drivers\hotkey\osd\tposdsvc.exe
into your startup folder and it works.

Lenovo G550 on screen display missing

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