Lenovo G560 starting problem

my lenovo G560 turns on everything comes like lenovo,intel etc but after that it dosent work if i press some keys i hear beep sounds,when i restarted it by pressing power button ive tried to reboot but its not working, down in those LED lights the first one from right is always on i mean the light will be on continuosly till i off the laptop ,ive tried many times to boot but it dosent work

Hi Rajvamaraju,
Welcome to Lenovo Community!
As per the query we understood that you are facing issues with not booting in your Lenovo G560 laptop.
Please check if there was any replacement of the RAM, try to reseat the RAM and check for the issue. If the system is under warranty please visit the nearest service center for reseating, if the system is opened the warranty may be void.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure
they will be a great help.
Hope this helps. Do post back if the issue persists!
Best regards,
Ashwin. S
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Wifi problem, Lenovo G560, Broadcom device, cannt find drivers that work in Win 7 32bit.

Hi,
i scoured the internet and you forums for solutions and unfortunatelly nothing helped.
My problem is as folows:
i did a new clean install of Win 7 Home Proffesional on laptop
Lenovo G560
Bios: 29CN34WW
and after i downloaded all your recommended drivers from your support page i noticed that
pci network control device was without driver, on further investigation i noticed u dont have an win 7 driver
for broadcom wifi device.
PCI\VEN_14E4&DEV_4727&CC_0280
this is device hd id.
i downloaded drivers suggested in other posts:
5.100.82.112
6.20.55.51
and some other versions. From year 2010 till latest from 2013.
With every version syptoms are the same - everything looks ok,
in device manager i can see the device, it says it works propperly,
but i cannt enable the connection. It pops enabling connection and just stops.
icon remains grey. My tcp connection works fine.
when i start troubleshooter it finds an problem, cannt find a solution and gives a message -
problem is probably with driver for the device.
I tried reinstalling Energy managment, i dont have any other lenovo software.
ipconfig /all
i have restarted my laptop like 20x times today from all the installing and uninstaling of drivers,
and atm i am out of ideas. So if anyone has any new input i would be grateful
Cheers,
Marin
Solved!
Go to Solution.

Forgot to mention, Wireles is enabled in bios, in Energy managment.
All indicators regarding blue tooth and Wifi are on.
operating system is Win 7 Home premium service pack 1 with all updates installed.
Connection by cable and bluetooth are working ok.
Cheers,
Marin

Problem with Webcam on Lenovo G560

Hi guys,
I need help with my Lenovo G560. I cannot access the Webcam, I have not been able to take any pictures/videos with my laptop. I am using Windows 7 Ultimate, 32-bit operating system.
Thanks in advance guys!
Nonz

try to press Fn-escape, it turns your webcam on or off..
I payed a professional to "fix" my webcam.. first payed him quite a lot, and then he told me that..
if it doesn't work, look at your settings in the program "youcam", it might be a problem there

Lenovo G560 USB making problem

hello i am using Lenovo G560 i am facing problem using USB port which is near VGA port on left side of laptop, the problem which i am facing is when i connect my Android phone to this USB port for data transfer (downloading my android device) it diconnects and after 2/3 sec. it connects and again after few sec. disconnects and then finally its disconnected only, but when i am using same port for using optical USB mouse it is working fine and when i change my USB port for android device it is working fine in other port but its making problem in only this port, which is on left side with my android device, reply below for help i am waiting........

Good day.
As described in the Community Guidelines, this community operates, principally, on a peer-2-peer support model. It is not a Lenovo-staffed and dedicated support channel. Rather, it is members sharing their experiences and offering assistance with Lenovo technology products and services to one another. Additionally, being the weekend, forum traffic is a somewhat reduced, so it may be a bit longer before another member sees your post and has appropriate advice to offer.
If you require immediate attention from Lenovo, specifically, you may contact the dedicated Support group (info below).
Hope this helps to clarify.
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Lenovo G560 and Office 2013 installation problems.

I recently acquired a copy of Office 2013 and I upgraded my office 2010 to 2013. However, I get a response that some office packages could not open because set up could not find or validate an installition file. Please try reinstalling office from the installation source, or if you installed from a downloaded package, please redownload and reinstall. I have tried severally to reinstall but still facing the same problem. The only Office 15 package that work is Powerpoint. Im running Office on a Lenovo G560 core i3 processer, 3GB RAM and 320 HDD. The Office 15 package is OFFICE 2013 VL. Please help. I am desperate. Please help.

hi onyanchaerick,
If the above procedure doesn't work, you can also try to:
1. Fully remove MS Office 2010 by following this or this guide.
2. If you have an Office Professional Plus 2013, download a trial version here, then activate it with your full version product key.
Goodluck!
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Error In Installing Windows XP in Lenovo G560

Hi,
I am using lenovo G560 with Windows 7. Now i don't want to use it any more. so i decide to install Windows XP like normally in Desktops as i had used desktops only.
Boot from CD and windows Set started with loading files....in middle it stops by showing Blue Screen of Death I am not sure about it why is come.
Please suggest how to install Windows XP to replace windows 7 in lenovo G560
Solved!
Go to Solution.

Hello everyone!
I am using Lenovo G460, i guess it is not that different from G560 for the purposes of this discussion.
I had the same problem with a blue screen. I changed settings in BIOS from AHCI to Compatible and installed XP. After that I updated BIOS from within the XP, installed all the drivers, including the AHCI driver from Lenovo website.
Then, I go back to BIOS and change settings from Compatible to AHCI, and I get the blue screen again.
Ok, i don't know anything about NCQ and hot swapping, which I read about on wikipedia, and which i suppose are supported by AHCI, but my question is:
Should i now always stay with my settings as Compatible in BIOS and, therefore, never be able to use such features as NCQ and hot swapping? I repeat, that I don't know anything about AHCI or Compatible mode, but I figure that AHCI is better.
Please help me in finding the answer, whether to stay on Compatible and forget about AHCI, or may be there is some way to solve the problem for XP users with AHCI mode.
Thank you very much.

Black screen with underscore after updating ubuntu on Lenovo G560

hello everybody, I'm new here. I looked for this problem online during the past few days but I haven't found a solution. I have a Lenovo G560 and I divided my hard drive into two partition, I installed Ubuntu on C:\ and Windows on D:\ and I haven't had any problem, but after updating ubuntu to version 14 my computer couldn't boot anymore. the bios loads and I see the Lenovo icon but then I just get a black screen with an underscore (not a blinking underscore), I tried booting from a bootable USB stick but the same thing happened (I put it as the first device to boot from in BIOS settings). can anyone please tell me what are my other options ? what should I try now ? thanks in advance and have a good day !

Hi s, and welcome to Apple Discussions.
Try this:
Hold down the Option+Command (Apple)PR keys, boot/restart your MBP while continuing to hold down those four keys, and after you hear the startup chime for the second time, release the keys. That should reset your PRAM and resolve the issue.
If the issue persists, while you're booted into Open Firmware, just after the prompt, type in:
reset-nvram
then press return, then type in:
reset-all
and press return. This should restart your MBP and it should go back to starting normally.

Bios Recovery with Lenovo G560 (Intel i3) Notebook...

Hello community,
i have a big problem. I tried to make a bios update with my G560 notebook within windows 7 (64Bit). After a bluescreen i could not start the pc. I think i bricked my notebooks´s bios. I have seen that there is a emergency bios recovery feature feature. I press Fn+B while i press the power button of my notebook. It tries to read the USB-Stick and then it beeps 3 times.
I think my problem is that i don´t know how i shoud name the bios file. I tried IWE1.fd or IWE1IA32.fd (or *.bin) but iwth no success.....
Can someone help me ? Please...
greetings
jochen
Solved!
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Have the same problem too - thinking about councelling my lawyer about that since the problem must be known to them for weeks! And the buggy update is still online!!! (Don't come with their stupid exclaimer - in Germany we have paragraph 303b StGB)
Read your suggestion here: http://forums.whirlpool.net.au/forum-replies-archive.cfm/1456355.html
about the use of file name "bios.fd" - was a nice try - but unfortenately nothing more
Even tried with "bin" and "rom" - didn't even work.
Btw.: In another post I read about "PlatformName" from the ini-file and so I tried it with "NIWE1" and the endings .bin, .fd, .rom and hat no success either.
My next guess is that the ROM file within that package is faulty! So we need an old version to get back to a running state.
So still waiting for customer support callback...
Have a G560 (i5, 4GB RAM) with a stupid partinioned hard disk (was the first thing i changed).
To repeat the warning:
DO NOT UPGRADE YOUR G560 BIOS TO VERSION 25 !!! IT MAY CRASH YOUR LAPTOP !!!
WARNUNG!!! VERWENDEN SIE FÜR IHREN G560 NICHT DAS BIOS UPGRADE NR. 25!!! ES WURDEN SCHON MEHRERE GERÄTE DAMIT BESCHÄDIGT!!! Vermutlich ist die Datei beschädigt/falsch!
N'UTILISEZ PAS LA MISE À JOUR POUR LA VERSION 25 DE LENOVO G560!!! L'APPLICATION EST DÉFECTUEUSE!!!

ACPI\VPC2004 Unknown Device - Lenovo g560 windows 7 pro. x64 installed

I just bought Lenovo g560. And installed windows 7 pro. x64 and installed drivers from driver cd shipped with laptop (windows 7 drivers). After installed all drivers still I had one device unknown ; device id = Acpi\Vpc2004. In the Windows 7 solution center, there was message about download energycut and install. I downloaded and install energycut. But nothing changed and power management option program not working too.
I googled so much and couldn't find any solution.
+++
Actually there very interesting situation, there is any driver or support about lenovo g560 on lenovo global support site. And auto detect is not working too.
Did I made mistake to buy lenovo instead of thinkpad???
If somebody have solution about this acpi\vpn2004 driver please help.
Because like that when sleep or lid laptop not waking up.
After hibernate and start computer, having blue screen and system halted message. until start without resume system.
Solved!
Go to Solution.

I googled this: "ACPI\VPC2004 Unknown Device"
Third hit was THIS at another Lenovo forum.
Is this your solution?

Lenovo g560 motherboard crash service center not helping now what to do

hi
i have purchase a lenovo g560 laptop on 2 june 2010. after a weak the motherboard get corrupt.now my system is not going to start.
i launch a call on indian head off with call id=4270018809 and they sujjest me to go the service center located at noida.
after going there they put my laptop for 1 week and after 1 weak they are saying we dont have the mother board.and they request to head office for this it will take uncertain time and i can take laptop without getting repaired.now what to do can this laptop get replaced any where help me its urgent.
thank in advance
Solved!
Go to Solution.

call lenovo support line to ship your laptop back to service.
if you have recovery disks, use it instead of shipping back to lenovo.

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade.
What happen: My laptop was working fine, no blue screen issue, no funny business at all. I bought a new SSD Intel 120 GB and thought it would be a good idea to replace the HDD. I shutdown and disconnected the power adapter, waited a couple of minutes and removed the battery. I opened up the back case and replaced the HDD. And put all the screws back and put the battery back in.
Problem: The very first time I turned the power on, nothing happens besides a black screen. I pressed the dvd drive it works and opens up and closes. I waited for about 30 mins and still has blac screen. When I mean black screen, no bios menu, no logo, just a black screen with the fan sound on.
I have tried these:
1. Unplugged everything - battery, adapter, and pressed the power on button for about 60 seconds, nothing, the laptop turns on with the LED display on for both on and battery LED's. But nothing but black screen, no sound of windows loading just the fan and black screen.
2. I tried putting back my old 2.5" and nothing but black screen.
Thoughts and suggestions?
Solved!
Go to Solution.

Hi Autoexit173,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with system not booting in your Lenovo G560 laptop.
As you have mentioned that the system not booting, please try to remove the RAM and turn on the system and check if you can hear any beep sound. Also try to clean the RAM slots and check for the issue.
Click here for the steps to remove the RAM and refer page number 40.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Lenovo G560 not booting. CPU Fan 100%. No output on screen or VGA

I have a Lenovo G560
When I power on, the fan is steady for the first 5 seconds, then it spins faster and stays like that. No output from the screen at all.
External VGA does not present any output either. HDD doesn't spin and nor does the light turn on. Removed and reseated memory modules as well as HDD. No change.
Purchased a replacement LCD screen as the current one was cracked the when laptop hit the floor! Therefore I'm thinking something's completely screwed the laptop up or is it a case of a loose connection.
Next thing I was going to try was to disconnect the CMOS battery which would hopefully reset the bios - Can anyone shed any light on this? I believe it's under the keyboard and I have the remove the top chassis. I know that it may be soldered on as well...Any advise or help is appreciated.
Thanks, Mitesh

hi mitster,
To access the CMOS battery, you need to remove the keyboard and the top cover. From there, just turn the motherboard over to remove the CMOS battery. (see page 54-57 of the hardware maintenance manual detailed instructions).
If reseating the CMOS battery doesn't give you a display, try to reseat the CPU. If still the same problem, the Intel HD graphics in the processor or the motherboard probably got damaged when the laptop fell into the floor. If you're near a local laptop repair facility, I recommend you take it there to test the motherboard / CPU.
Hope this helps.
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Memory upgrade on G560 and problems with removing the access cover

Hi, this is my first post here - just bought myself a Lenovo G560 following the demise of my HP nx6325.
The product I bought has only 2 GB RAM and so I bought an extra 2 GB chip from Crucial, which arrived here this morning.
I've started to follow the manual's instructions to remove the system cover to gain access to the memory slots but, after removing the 2 screws in the middle of the cover and loosening the 5 screws around the edge, the cover seems most reluctant to pop off. It doesn't seem a very substantial piece of plastic and I'm worried about breaking it.
I've tried gentle pressure under the little lip with a table knife but the cover doesn't seem to want to shift - it just bulges up at that point. I've checked and rechecked that I've removed the 2 screws in the centre and completely loosened the other 5......... Does it generally need some force to remove it, or am I doing something silly?
Iain
Iain
Lenovo G560 - Windows 7 Home Premium x64
Solved!
Go to Solution.

Thanks, Duck3 - I got the cover off, but I required more than just a sharp pull with my finger. - in fact, I couldn't any purchase on the access notch with a finger. I had to use a large screwdriver in the notch and gently apply increasing leverage, far more than I would have had the confidence to do without your advice.
Anyway, now up to 4 GB and flying!
Thanks again for your help.
Iain
Iain
Lenovo G560 - Windows 7 Home Premium x64

Lenovo G560 ... AUDIO DRIVER FOR WINDOWS XP ..

Iam using Lenovo G560 laptop for 8 months.. but just now , i formatted my system and installed WIndows XP and Windows 7... . but iam not able to install conexant audio driver on windows XP ...when i tried to install ...it says "problem with audio media" .. so anyone plzzz help me out of it sir....

try this driver
ps: new bios is available for your device.
http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_show_3839.html

Lenovo G560 OneKey Recovery 7.0 error code 0xEB1b068A

Hi
I recently purchased a Lenovo G560. First I turned it on I've tried to create DVD recovery (Default factory discs) but this error occured during the process: Failed: error code 0xEB1b068A. the softwar I used was neKey Recovery 7.0.
I had tried it twice but it wasted me two DVDs already. I looked up on the web and I've notices that it's a common problem of the lenovo think-pad computers.
If any one has the same problem that he resolved or if there is anyone who knws something about the issue please post your answers.
Thank you
Solved!
Go to Solution.

Admin note - this discussion had been combined with other discussion on OKR, but since this error code is specific and we have several different discussions already with different potential causes, it may be worth keep this one separate so that we can hopefully arrive at a specific solution on this case.
Pooryamd,
Thanks for your suggested solution based on that KB article.
We've seen this error code come up a couple times year, and one scenario had to do with changes to the partition sizes.
So, aklee13, did you change any of the partitions?
Another reason for the errror code might be that you are not running as the administrator on the system - if you have multiple user IDs on your system - if you are sharing the PC with someone else and have a log on for them. Try right click and run as administrator.
Searching a bit, I find same error code reported for ASUS system, so this doesn't seem to be a Lenovo unique issue, maybe something underlying in Windows. Not assigning blame, just saying that there may be somethign going on that isn't specific to One Key Recovery.
Can you tell us a bit more about your system and situation. Have you made any changes to the system since you got it? What kind of DVDs are you using? Brand and type.
The more you can share with the community, the more we can help.
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
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Lenovo G560 starting problem

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