Lenovo G570 essential - One Key Recovery issue

Hello to everybody and congratulations for the forum. I have a Lenovo G570 notebook which is running the original version of Windows 7 that came installed with. Before I mention the problem I have to state that I have restructured the hard drive by using the program Acronis Disk Director. When I click the One Key Recovery application and choose the RECOVERY option I receive the follwing message.
"The program cannot find the service partition. The service is currently unavalaible."
After checking, I noticed a change in the Default recovery partition (the factory one) and the Windows installation partition. These partitions are not ACTIVE as before. What can I do in order to overcome this problem and achieve to restore my notebook to the factory default installation?
Regards,
LENOVO G570-20079
INTEL CORE i3-2310M/4GB ram DDR3-1066MHz/HDD Toshiba 640GB MK6465GSX/VGA AMD Mobile Radeon HD 6370M/Atheros Wireless 9285/Atheros Ethernet Controller 8152/

Hello Oust_alex,
First the simple procedure to bring the system to factory setting by using the recovery disc if you have created before altering the partitions.
If the recovery disc is not created then you must restore the partitions as previous and then check.
Last option is to purchase the recovery disc from the service center.
Best Regards,
Tanuj
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Similar Messages

  • G570 One Key Recovery Issue

    Hi lenovo,
                  I have bought lenovo G570 8  months ago. i asked for a original os. It came with win 7 home and OKR. after the release of win 8 i installed win 8 in C: .but the oem partition was good . i did not disturb It. after install and boot win 8 did not open. so i used OKR to go back to factory settings. but OKR did not open. I had a recovery disk earlier. i`ve used It to install home basic but i am not satisfied with this copy as It had a lot of errors. i need a factory setting. in the disk management i can see that 14.75 gb oem partition is 100% free. system is not booting into OKR environment. next i installed a fresh copy of win 7 ultimate. during install, while selecting the partition It showed the 14.75 GB  oem partition as only 4.35 GB free others used. actually data is inside It. but OKR is not booting. i asked the nearest shop he asked to bring me another G570 laptop so that he can copy its content to my hdd. so ways are there to copy contents to oem.         Can anyone help me
    Moderator note; e-mail address & other private information removed to protect member

    Hi Balkishan,
    Thanks for posting and welcome to the Lenovo Community,
    Am sorry to hear about the issue that you’re facing but I’d like to confirm to you that the recovery won’t be working as the recovery image is corrupted so there’s no way to be able to let the OKR working again,
    And I’d like to advise you to be able to install windows 7 on C: and free space you start a fresh installation for windows 7 and using the copy of the windows 7 you can format C: by pressing on the Local Disk C: from inside the installation process,
    And then press format and then you can choose this partition to install windows 7 on,
    And I’d like to provide you with contact numbers for the service support to call them if u needs any support:
    India
    IDEA-branded and
    B, C, E, G, H, K, N, Q, V, Y Series Products
    Toll Free Number 1: 1800-3002-9929
    Toll Free Number 2: 1800-425-9003
    Email : [email protected]
    9AM - 9PM
    Monday - Saturday
    Hope the information helps. Let us know.
    Regards
    Soha
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  • G570 Can't download One Key Recovery to Windows 7 64 bit

    My system is Windows 7 
    The one-key recovery option was accidentally removed from my 64 Bit Lenovo  G570.
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    Thank you in advance,
    Bill

    Same problem    i bought new iphone 4GS and i tried to connect to itunes, and itunes says i need 10.5 version to work with this iphone, so i go to software update and it says you need to download 10.5 , so i download 10.5 and at the end it says you dont need to update , your itunes is already update
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  • LENOVO ONE KEY RECOVERY

    Hi
    I messed up with some programe files and reinstalled windows 7 later i foun that Lenovo One Key recovery is missing and i want it to reinstall it.
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    Hi
    Welcome To Lenovo Community
    We are really sorry to hear about the issue you are facing,  
    You can use the set of Recovery DVD’s to install system to factory default
    If you have not created a set of recovery DVD’s you may have to contact support and you may need to purchase a set of recovery media
    Do give this a try and let us know  
    Hope This Helps
    Cheers!!!
    WW Social Media
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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  • Lenovo G460 Windows 7 One Key Recovery with a Linux Partition

    Hi All,
    I recently bought a Lenovo G460 Notebook and installed linux on it to dual boot with WIndows 7. There was a problem with sound which I got fixed and everything is working fine now.
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    Hi nilankaraja,
    To create a rescue disk :: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/onekey_recovery_46_user_guide.pdf
    On part of the Linux partition, are you asking if the partition will be saved ? Or is it something else?
    WW Social Media
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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  • Ideapad Series Tools One Key Recovery 7

    Ideapad Series Tools One Key Recovery 7
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    plug in your USB DVD burner , start your Ideapad.
    press F2 to get into BIOS settings ...choose BOOT set first boot to USB-DVD and exit ...
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    Note: Resulted Factory Recovery could not recover the procedure to do it again ... 
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    but recreate only your windows partition itself , not the whole hdd ...
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    complete HDD backup is around 20 GB .. so flashdrive size last min 32GB ...
    at this time flashdrive more expensive than, bought a USB-dvd burner plus a mount of writeable DVDs..
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    http://consumersupport.lenovo.com/Video/LandingPage.aspx?lang=en&country=id
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    part 1 on driver partition in hidden folder/files & OKR part 2 on the "normal" invisible partition..as shown here
    thats the reason why we first fasten your seatbelts & save the whole , before you want to change move/delete/format/resize on your harddrive  
    regards KalvinKlein     
    Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
    Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

    hi there,
    Regarding your questions:
    1. You can try to install Windows 8.1 Enterprie (90 days trial). If that works, you can run a diagnostic on the HDD.
         - Try Windows 8.1 (download link)
         - Create Bootable USB or DVD with Windows 8 ISO
    2. You can try these steps to verify the hard drive's health:
     a. Use one of the bootable diagnostic tools below to test the HDD 
       - Lenovo Diagnostic Solutions (see Bootable DIagnostics)
       - Seatools (for Seagate / Samsung HDD)
       - Data Lifeguard Diagnostic (for Western Digital HDD)
     b. Remove the HDD on the G570 and use a USB 2.5" SATA Enclosure to convert it to an external drive that can be read on another PC. From here, you can use HD Tune or the tools above to verify the HDD's health.
       - http://www.hdtune.com/faq_1.html
       - G570 Video Disassembly (see FRU Removal)
    3. Depending on the size, brand, and specifications, check this link on how much a SATA HDD would cost.
    Regards
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  • Solved! Fix / Repair Nova Button / One Key Recovery after replacing SSD - Walkthru! Yoga 2 Pro

    I created this full walkthru for people who upgrade / or replace their hard drive / SSD drive on the Lenovo Yoga 2 Pro or other Lenovo products that has the Nova button - One Key recovery solution. I did this on my Yoga 2 Pro. So it should work perfectly for those owners for others I'm not certian but it should be similiar for other Lenovos.
    Essentially this will rebuild your laptop back to factory settings including full nova button functionality without having to buy the lenovo recovery disks. It took me several days to piece this together from everything on the web into an easy to follow step by step process so I hope you appreciate / enjoy it And I hope it saves you lots of time.
    The process is not that hard but you are completely wiping your hard drive yourself. All your data will be gone. Bear this in mind. You have to be bold enough to try it. And it's not for the faint of heart.
    Read through the whole thing first before doing it step by step.
    Here we go.
    There are a lot of steps but it's a fairly simple process.
    Requirements at least 2 USB sticks - One 4 GB or more
    Necessary Files:
    1. Okr8 Engineer - Wipes the hard drive and creates the necessary paritions to bring Lenovo drive back to initial state.
    This is the file you really need.
    Download here:
    http://www.filedropper.com/win8okr80withoutos > my personal upload <
    https://torrent.pl/de/0438900090510,lenovo-okr8-one-key-recovery-8 or do a search for OKR8.
    2. Power Iso - Properly burns Okr8 on a bootable USB for installation purposes.
    http://www.poweriso.com/
    3. Download copy of Windows 8.1 OEM version - Wish I had found this link before!
    http://windows.microsoft.com/en-CA/windows-8/create-reset-refresh-media
    For the Yoga Pro 2 you do not need the Windows 8.1 serial as it's imprinted directly onto the bio for others laptops laptops. Use produkey to find you're serail if you lost it you don't have a Bio embedded laptop: http://www.nirsoft.net/utils/product_cd_key_viewer.html
    4. Get Necessary Lenovo Drivers - Easily accessible on the Lenovo website. Just go and download the drivers you need for you laptop.
    Links to hard to find drivers
    Veriface 4.0 : https://forums.lenovo.com/t5/Yoga-Flex-Laptops-and/Veriface-Download/td-p/1459391
    Dolby v4 : http://support.lenovo.com/us/en/downloads/ds027444
    First section:
    1. Download the OKR8 file. You'll need to install utorrent or bitorrent if you downloaded it as a torrent and not my personal file.
    2. Download, Install, then Open PowerISO.
    3. Select - Tools - Create Bootable USB drive - Select Yes to Run as administrator - Find the OKR 8.iso on your hard drive and burn to the USB stick.
    4. Next create the windows 8.1 usb stick as well. Download Windows 8.1: http://windows.microsoft.com/en-CA/windows-8/create-reset-refresh-media
    5. Run the Microsoft file and select English > Windows 8.1 and > 64 bit
    6. Burn the Windows 8.1 to USb through the software.
    7. Relax and have a coffee while it creates the usb stick.
    8. Download and save the necessary lenovo drivers onto another USB stick, external hard drive or onto one of the 2 USB sticks you are already using. Valuable if you only have one computer.
    Please note: You install all this stuff at your own risk. Propertly back up and save all your old personal data first onto an external hard drive. This process will wipe everything off your drive, including all the paritions (including the old recovery parition if you have one there) and you'd won't be able to get it back.
    Having access to two computers is helpful. But if done property you should be good with one. I will not be responsible for any mishaps. This is cowboy computing. Typically for people with too much time on their hands or who are obsessive compulsive types
    Second section:
    1. Turn off computer.
    2. Press Nova button, wait, enter into Bios. Goto to boot mode and switch boot from UEFI only to 'legacy mode". This allows you to boot to the OKR 8 USB your prepared.
    3. Shut down computer
    4. Insert OKR 8 USB
    5. Press Nova button again - Select Boot- Select - USB drive with OKR 8 on it.
    6. Let the OKR 8 USB load. - A Windows 8 screen comes up.
    7. Once it loads click the check mark and hit the button with chinese letters. This whole software is in Chinese and not in English. Don't worry.
    8. Wait patiently. It will say 'done' but it's not all done until the popup windows appears and says All Done. Then REMOVE the usb and reboot.
    9. Important* - Reboot the computer and let the OKR 8 software load and install on the recovery parition - It finishes the installation after you reboot. It will reboot again and load into the One Key Recovery Panel software.
    Yay! Now select shutdown from the One Key Recovery environment.
    10. Press Nova button again > enter bio > and switch back to UEFI mode. *Important* If you try to install Windows through USB legacy mode. You will get a GPT error when trying to install windows onto the hard drive.
    11. Shutdown again.
    12. Insert the Windows 8.1 USB. Press the Nova button again. Select Boot Options: Boot from the Windows 8.1 USB.
    13. Windows 8.1 loads. Select Install.
    14. Choose Custom Install and Install Windows 8.1 to Parition 5 - "Windows8_OS"
    15. Let Windows Install. Remove USB stick when asked.
    16. Reboot. Go through standard windows setup. Install all drivers and program you want in preparation to save the intial factory recovery state.
    17. Get your yoga 2 pro or laptop up to the initial specifications you want and then shut down.
    Section 3:
    1. Now it's time to create the initial backup onto the hidden recovery parition so you can reset the laptop back to inital specs whenever you wish including when you want to sell or give away the laptop..
    2. From a shutdown state - Goto system recovery through novo button again.
    3. Once it's loaded press CTRL+Shift+O to pull up the command prompt window (Shift + F10 was previously suggested. It did not work for me, maybe on older machines)
    4. At the command prompt type in: diskpart
    5. type: list volume
    6. Look for the letter of volume that is labelled PBR_DRV (eg. H) - This is the hidden Lenovo recovery partition where the initial factory backup image will be saved to.
    7. type exit
    8.  type: H: or whatever volume it is.
    9. Your directory should change to H:
    10.  Type: cd onekey\osimage > This takes you to the correct directory.
    11.. You're almost at the end!
    12.. Type: osimage /nopbr
    13. Type: osimage /fb
    14. Wait ten minutes while the initial backup is saved onto the hidden recovery parition
    15.. Profit!
    16. type exit - Reboot - You're Good to Go.
    17. Rock On!
    18. Enjoy Life again.
    Lots of work but worth it in the end !
    Should also work for when windows 10 comes out.

    As far as I can tell, Windows 8.1 is merely an windows update, so the license key from your BIOS should still work. If you already updated your machine to Windows 8.1, and a fresh install of 8.1 didn't complain about license key, then you should be able to create a new recovery image from it.  For Windows 10, if I am not mistaken, when you upgrade from Windows 7/8/8.1, some hardware ID is stored on a MS server to flag this machine has a windows 10 license, to make it possible to perform fresh windows 10 install in the future if needed. This means if you never have windows 10 installed, then you cannot use it to build the recovrey image (the key from BIOS won't work). But if you have 10 installed, you can always activate it during the process of creating recovery image.  Once again, all these are based on my knowledge and I haven't attempt to do them, so I cannot tell if this will definitely work. Try it and let us know

  • How to update one key recovery on a G580

    Hi guys, Does anybody know how to update the one key recovery to the current setup? If I allow it to make changes, will it update, or revert to the previous recovery point? Any help greatly appreciated, new to Lenovo, still not sure where I'm at with it Cheers Rick
    Solved!
    Go to Solution.

    hi roadrash,
    Welcome to Lenovo Community Forums!
        OneKey recovery Will access the Factory image backup installed hidden on your computer,
    It means that it will revert how you got the system from the store.
    Also
    Windows 8 Disk can be ordered from Lenovo(fees may apply).
    If you want to create an updated  backup
    On a Windows 8 / 8.1 what You could do is a Backup drive using this method.
    Hope this helps
    Cheers!
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  • Offer a Noob help? General one key recovery question

    So I'm new to laptops, especially Lenovo, and when I got my laptop I had barely found out about the One Key Recovery Backup application AFTER I installed quite a few games. So I decided to make the backup but it ended up being 49GB so I put it on my Harddrive.
    Now I found out that there was a partition for the backup but mine is only like 23GB. It's too late for me to make a new backup now since I have added way more stuff.
    I was wondering if there is some way that I can go and delete files I had IN my backup?
    The reason this backup is a problem is because I'm runing out of Hard drive memory because of this backup
    Thank you

    hi Andy16,
    Welcome to Lenovo Community Forums!
    Once you created the Backup File (backup.wsi files) I don't think you can open that and delete some files in side it,
    Also not Possible Doing a selective Current system Back up.
    If I understand you correctly you want to do another back up aside from the First one you made (the 49GB), But right now you're running out of disk space?
    Regards
    Solid Cruver
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  • IdeaPad S300 & Windows 8 & One Key Recovery 8

    Hi, I bought IdeaPad S300 with pre-installed Windows 8 system. I need to create recovery disk, but this model is not equipped with DVD burner.  I decreased  C partition size and created new primary E partition on remaining space, so partition table is just changed...
    1. Is there any possibility to prepare recovery USB flash drive?
    2. Can I do this using One Key Recovery 8?
    3. What's the difference between making recovery disks using OKR and Windows 8 Reset your PC feature (there is option to create disk from recovery partition image)?
    4  Did I lost a chance to recover factory system from hdd recovery partition using OKR?
    5. Can I recover my factory system using USB flash drive in this case?
    6. All partitions on hdd will be recreated to factory arrangement after recovery?
     thanks for reply

    hi stroggi,
    Welcome to the Lenovo Community.
    Regarding your questions:
    1. The Lenovo One Key Recovery 8.0 supports recovery creation on a USB Flashdrive.
    2. Yes, you can create a USB recovery drive using One Key Recovery 8.0, you may find this utility by typing Recovery on the start screen.
    Spoiler (Highlight to read)
    3. The difference between the OKR 8.0 and the Windows 8 Recovery are the following:
    3a. OKR creates a .wsi backup file while Windows 8 Recovery creates a VHD file.
    3b. In restoring the files, OKR 8.0 requires you to boot from the one recovery button while Windows 8 Restoration can be done inside of Windows or by booting from the recovery usb drive.
    4. If you didn't delete the One Key Recovery 8.0, you can still create a recovery drive using OKR 8.0.
    5. If you created a recovery drive using OKR 8.0, you will need to launch the One Key Recovery button to restore the image. For Windows 8, you can refresh windows or use the usb recovery drive to refresh it (same procedure applies in refreshing)
    6. Only the preload OS partition (Drive C:\) will be created after recovery. Any other partitions will not be restored. If you want to clone your HDD (sector by sector), you will need to use a third party application (i.e. Acronis or EaseUS Disc Clone. - Note: backup your data before making changes to your OS).
    Hope this helps.
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • One Key Recovery - Basic Questions

    I just purchased a used Ideacentre H215 (0893-1AU) desktop computer. It was reset back to the original factory defaults. I went to make a set of "Factory Default Recovery Discs" using Lenovo's One Key Recovery (OKR).  However, this option was not available.
    1) Is this something that can only be done once? (note: unfortunately no such discs were included in the sale - only a Lenovo drivers CD).
    2) The OKR did provide an option to make a bootable "Recovery Disk with the Current System" partition.  Does this include the Windows 7 Operating System?  Is this an exact copy of what is currently installed on the C drive?  Is this what I would use to reinstall Windows 7 on a new hard drive?
    --thanks--

    hi jrw11,
    Welcome to the Lenovo Community.
    Regarding your questions:
    1. Factory Recovery disc creation can only be done one time (see this link). but you can trigger the One Key Recovery function anytime by repeatedly pressing F2 during boot-up as long as the hidden partition is active - this will guide you through in restoring the factory image of the PC)
    2. If you create a"Recovery disc with current system", this create a bootable image of your C:\ drive which contains the Windows 7 OS, with your files and softwares - you could also use this image if you need to restore in on a blank hard drive.
    As an alternative, you can use Aomei Partition Assistant Home Edition or EaseUS Disk Copy Home Edition to clone your HDD.
    Hope this helps
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  • One Key Recovery 8.0 - windows 8.1 - create new partitions

    Dear Members,
    Looks like I am again back to the start of the loop regarding the one key recovery after checking with Lenovo customer support. Can you help me on the below. However, I still feel that the well documented procedures for One Key Recovery 8.0 is missing rather than just explaining the navigation. I have z50-70 59436412 laptop with prebuilt windows 8.1
    Apart from other (recovery,OEM, others) partitions I have 2 partitions which are C (windows 8.1) 890 GB and D (drivers) 25 GB However I want to create additional partitions (4) to organize my files. Can I directly go to diskmanagement and shrink the C volume to around 300GB and then create more number of partitions from the available space?
    Is it mandatory to create a recovery media pendrive with bootable OS? As per Customer support "YOU NEED TO MAKE A RECOVERY MEDIA PENDRIVE WITH BOOTABLE OPERATING SYSTEM AS CHANGING THE NUMBER OF PARTITIONS WILL BREAK THE OKR METHOD AND OKR WILL NOT WORK!!! i.e., I will not be able to reset my laptop to factory settings when I create more partitions.  Can some one confirm this?  Also, if I make a bootable OS, and during restore doesn't it prompt for a key to make the windows OS as genuine??  Can I make a bootable OS on multiple DVDs (as one DVD isn't enough)?  Is the approach same as in the case of making on one DVD?
    I haven't took the system backup. I want to make more partitions (shrink C volume and create 5 more partitions for easy maintenance). Will I be able to restore my system back to factory settings (using NOVA key) eventhough there is number of partitions mis-match (initially 2, now around 6 paritions)? I am not worried about my data, as I will have backup of important files into external hard disk which I will restore later using other software
    Can I have partition based backup and restore using OKR 8.0?
    If I have a system image after creating all the partitions then will I be able to restore using this image without issues?
    Say if the harddisk is crashed and I have the backup image on external OS. Can I restore the image back on the new harddisk? Should the number of partitions be same? Also, should the size of each partition also be same?
    Suppose I have a partition on harddisk itself to store backup images (img1,2,3,4,5) and when I need to restore to image 3, and after successful restore, I am sure that will loose the image 4 and image 5 on this partition.  Can I be able to restore my system to say image 2 if needed in future when I am running on image 3.  Also, is there any limit on the number of system restore for a specific image?
    Awaiting your suggestions.  Sorry, if this is been asked repeatedly by any others.
    Thanks,
    Cheeli.
    Solved!
    Go to Solution.

    Disclaimer: I dont use OKR .
    Based on the documentation and posts I have read about OKR, it requires your HDD partitions to remain the same size as factory shipped. What the Lenovo customer support center stated to you is correct! ANY change to the C or D partitions sizes will cause OKR to FAIL.  (there are posts stating such failure after changing the partition sizes).
    The OKR create recovery media is designed to work with a Pendrive.  It will not work with a DVD.
    You could try running Windows backup with the backup being stored on the C drive or on a second HDD/usb,etc.
    FYI.  A HDD can only hold 4 regular partitions.  Above 4, you would have to allocate EXTENDED partitions. 

  • What is one key recovery? - G580 (DOS)

    Could any pelase let me know what one key recovery is for, in case  of DOS.
    I have bought a laptop with DOS.
    ALso please let me know how to do that/
    Thanks ,
    Sudheer K

    Hi
    Welcome To Lenovo Community
    One Key Recovery is the program which works with pre-loaded Operating System only,
    OKR helps user to restore system to factory default using a button, take backup and create factory disks
    Lenovo creates three partitions on the installed Hard Disk Drive:
    1. The smaller drive commonly known as the C drive which contains Windows and your pre-installed software. The C drive should NOT be resized otherwise your OneKey recovery may no longer operate.
    2. The larger drive known as the D drive which is ready for storing your personal data files such as videos, music, pictures etc. Both the C and D drives are visible in Windows but the D drive is MUCH larger to hold all your personal data. The C drive should NOT be resized otherwise your OneKey recovery may no longer operate.
    3. The Service Partition (the partition without a drive letter) is used by the One Key recovery system to backup and recover the C partition. This invisible partition requires only 18GB to 20GB of HDD space. The service partition should NOT be deleted otherwise your One Key recovery will no longer operate.
    One advantage of having these partitions is the protection of your personal data. In the event you need to use the One Key recovery system, the personal data stored on the D drive will not be erased as the files on the C drive are restored.
    Disk Management is an installed tool which will allow you to view these three partitions. You may access Disk Management by selecting Control Panel -> Management Tools -> Computer Management -> Disk Management.
    * Actual size of the invisible partition may vary based on the model and preload.
    http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/Disk-Partitioning-and-OneKey-Recovery-Feature/...
    Since you have bought a dos box you can install windows 7 and use the inbuilt recovery option
    http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7
    Hope This Helps
    Cheers!!!
    WW Social Media
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  • B590 Windows 8 One Key recovery

    Hi.
    Today i got my new Lenovo b590 MBX29GE. (Windows8)
    Unfortunately there isn't the one key recovery app installed.
    Is there a possibility to use this tool anyways ?
    Thanks.

    hi vfbjohn,
    Thank you for using Lenovo Community Forums,
      Can we try to do a search, pressing Windwos button + W
      Then try to type "Onekey" Check if there will be any results under Apps or Files, if you still have it on your computer it should show up using that search.
        If non, It is just Okay OKR8.0 does not have an option to Created Recovery CD and its main purpose is to launch the Factory recovery within windows. Still it would do a restart launching the Actual Recovery.
    You can also check this thread, they were able to create a Zip file of the Recovery 8.0.
         In case you want to do a Factory Recovery you can refer to the User Guide Manual page 15/84
       this was you don't have to use the Onekey Recovery Software within windows.
    Hope this helps,
    Cheers!!
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  • One Key Recovery under Win 10, G50-70

    hello guys
    my laptop is g50-70.I have got all the drivers for windows 10 64 bit
    except the onekey recovery for win10>
    how to make the system image of the win10 if it is not provided???
    help me out....
    Mod Comment: Moved post into proper forum. Edited subject to include model/issue.

    Hi, I don't think this is the answer the user is looking for. Although the mentioned procedure does in fact create a usable image of Windows, the question remains for One Key Recovery.If used, OKR will revert the machine back to factory install, meaning Windows 8.Can Lenovo clarify if there will be some sort of update to OKR so it will revert back to Windows 10?Or our future options will be:1- use OKR to get back to Windows 8 and manually update to 102- update to 10, make an image and restore Windows 10, bypassing OKR? This post seems to be an alternative in case Lenovo won't provide a solution:https://forums.lenovo.com/t5/Lenovo-Edge-Yoga-LaVie-Z-Flex/Solved-Fix-Repair-Nova-Button-One-Key-Recovery-after-replacing/m-p/1829369/highlight/true#M26820  Thank you.

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