Lenovo G570 Problems

This has been probably the best laptop I've brought, It was working fine and I was very happy until the otherday after showing no signs of performance decline or any thing else acting up, it just switched it self off randomly (Yes it was on charge) When I switched it back on again it would just go to the Windows load screen and stay there. Eventually it's somehow gotten to the point of fully turning on again but after 1-5 minutes it's freezes. How would I sort this I am at University and sadly PC World and Curry's are on the otherside of the city and I have no clue on how to get there.
On the website it says Lenovo have a office in the village of Hook in Hampshire, is this a place I could send my laptop to be fixed? Because when I'm not at University that village is only down the road for me.

If your G570 is still under warranty you can phone Lenovo UK support and they can arrange for it to be sent by courier to your nearest repair centre for checking and repair.
Firstly do you have the Window's Update settings set to 'Automatically download and install' if so alter the setting to 'Check for updates but let me choose whether to download and install them', the reason for this is it allows you to install the programs yourself at leisure, I wait about a week after a release of an update before installing it as it allows me to check Google to find out if a certain patch is causing problems.
If possible check to see if patch KB2670838 is installed on your computer as this is known to cause specific problems when installed on the G570 check these websites for further information:-
http://support.microsoft.com/kb/2670838
http://www.infoworld.com/t/microsoft-windows/microsoft-re-releases-botched-patch-kb-2840149-problems...
You mentioned that you would like to visit PC World to have your G570 checked over so possibly it is out of warranty, the other alternative is to contact a local computer repair business such as "Datafixer" check them out:-
http://www.datafixer.co.uk/Datafixer/Home/Home.html
I have no experience of them (I am based in Liverpool) and there are also a number of repair shops in Plymouth just Google for them for further information.
If you still want to visit PC World check your local bus services at:-
http://www.plymouthbus.co.uk/
They have bus services which go near Marsh Mills Retail Park where PC World are situated.
Best of luck in getting your computer sorted it must be a disaster for a University student to have their computer fail!
Aitcho

Similar Messages

Lenovo g570 - problems after updating intel hd graphics

Hello!
I think i came across a small bug. Don't know for sure which software is to blame, but i think it's the Lenovo Energy Management's fault.
I bought a lenovo g570, with intel integrated graphics driver. Installed w7 64 sp1, drivers from DVD. After a while windows update popuped with intel hd graphics new driver. After installing it, the brightness indicator (the thing that pops up when u change the brightness from the keyboard) got stuck at level 2 even if the display brightness was changing.
After 2 days i changed my mind and installed w7 32 sp1 after finding out it was a bit pointless to have it these days when lots of programs are running on 32bits. The same thing happened on this windows. The brightness indicator got stuck.
The mind**bleep** thing (or not) is that after reverting to the old graphics driver, everything was working ok and the brightness indicator got unstucked.

Same here in Lenovo G 470, I have tried three times installing and rollbacking, but the problem still remains same.
Actually before updating graphic driver if you keep your brightness indicator at 'x' level, then after updation, it will always stuck at the 'x' level, although the brightness is changing.
But I think it is not a serious issue if everything else is working file, So you could keep your driver updated.

Problem with lenovo G570 - graphic card

Hello,i own lenovo G570 and i keep getting this message: Display driver stopped responding and has recovered, every time I start launching any game. So basically I cant play any game right now. I have hd 6370m and i downloaded drivers from official lenovo sites, so whats the problem, please?I really hope someone can help me solve this.

Hi @Lefteris93 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your I would uninstall all the software and drivers for AMD High-Definition (HD) Graphics Driver and Catalyst Control from the control panel and the Device manager. Restart the notebook and download from here.
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase. This will help update the drivers that have been installed on the Notebook. If you graphics card was damaged or not functioning you would have a black or blank screen.
Thanks.
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Lenovo g570 and wireless card problems

Ello folks,
I recently bought a Lenovo g570 Notebook, started using it all went fine recently i even upgraded my windows 7 to windows 8 x 64 and everything was swell. At some point my wireless connection was working fine but then BAM my wireless connection dissappeared from the list of connections. I must say that i had the same problem with the previous windows 7. Figured that the broadcast from the router was the problem but it turned out it wasn't sooo i'm assuming it's some kind of setting from the laptop because all other wireless using tech from home can see that particular network, all except the lenovo notebook.
Any help would be appreciated. I must say that i recently updated every driver to the latest after deinstalling the previous ones, without any result..... It's driving me nuts ....

hi mikydutza34,
Welcome to the Lenovo Forums.
If you upgraded to WIndows 8 Pro, check these article as it's similar to your problem.
Wireless unable to switch on in Windows 8
Wireless card enabled but not connected after Win 8 Pro was installed
Let me know your findings,
Cheers
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Lenovo G570 Boot Problem - DVD - Hard Disk Not Recognized

Dear Techies and Tech support Team,
All of sudden my Lenovo G 570 - 4334 Laptop gone down.
These are the problems I could Identify so far.., initially couple of times I have seen a blue screen at the time of Win 7 Booting, but then When I selected Safe mode option, used to boot well and again used to boot Normal mode option.
Since Couple of days, This **bleep** thing is not booting at all, 1. Thing I see it comes upto selecting of OS - in my case along with Win 7 Ultimate I also have 2003 Server OS, but when I select any one of the OS system is not booting.. saying typical error .. not able to find os.. etc.., and it goes to DOS or.. Intel UNDI - PXE - 2.0 OPTION saying Check Cable connection ! PXE-MOF: Exiting Intel PXE ROM
No Bootable Device - insert boot disk and press any key ..
2. When I open Setup - BIOS screen using F2 key, under Information Tab in Setup Utility Under HARD DISK & CD/DVD ROM - [Not Detected] - [Not detected] (This is happenning when I keep SATA Controller Mode as [Compatible] in Configuration Tab - I need to this if I want my Both Windows OS to work, because I installed it using Imaging - Ghost etc Methodology.
3. But by Default the Option of SATA Controller Mode is [AHCI], having this reset using LOAD Default Setting, System goes back to AHCI mode, and HARD DISK is displayed as WDC WD7500BPVT - 24HXZT3 and DVD ROM: Not detected, but even now Laptop Does not boot.
What is the ISSUE ?
LENOVO G570
BIOS VERSION: 40CN25WW (2.11)
EC VER: 40CN25WW (2.11)
Lenovo SN :xxxx...x.x.x.x
Board num: xxxxxx
UUIDx.x.x.x.x.x.x.x.x.x..x.x.x.x
CPU: Intel i5 2430 M
System mem: 4096 MB
Please Help Me, do I need to down load any new patch and update BIOS ? or What ?? What should I do ?
Thanks,
Sashi

I have the same problem. Temporary solution: Take out the DVD from its place, then boot the computer

Lenovo g570 graphics gard problem

Hello
i have a problem with my graphics card on my lenovo G570 laptop
everytime i try to start P.E.S 2013 is saysmy computer doesnt meet the requirementto run this software
i mean look at my deicated memory its only 64 MB this is annoying
i tried all the drivers on lenovo site
i need a to fix this please

hi mostafa-tarek,
Im sorry to hear about your concern..
Unfortunately this isnot possible.
The Graphics memory on an Integrated Video card Like this one is sharing the memory from the RAM.
The shared Graphics memory can be increased by increasing the RAM, but this will not make a huge impact. It may increase like 5 more mb's.
The way the Amount of memory shared to the graphics is preconfigured and is hard coded to the Motherboard.
Regards
Solid Cruver
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Win7 Lenovo G570 - May29,13 AMD driver problem

Trying to install the late May 29, 13 drivers on my lenovo g570 laptop. Win7-64 bit AMD HD6370M
Removed all trails and scents of my earlier drivers prior to intalling
Problems:
- the install goes through suspiciously fast and does not actually install ANYthing. After rebooting, the display drivers are still shown as vga.dll etc not atioxxx-something. dll
Have tried re-downloading should it have been a corrupt download, followed through the same procedure - nothing changes.
The problems occur with this particular package, earlier installs work fine, BUT...I wouldn't be asking about it if I didn't want to install the new ones, would I?
What to do?
Thanks

Hi
Iv'e not seen this happening in the Y560 which also runs an AMD . If you dont have a particular reason of installing only 11.10 I would suggest you could try the older versions especially the LTS ones.. The Unity interface sucks IMO
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

Problems with Lenovo G570 dvd drive

I've got a Lenovo G570 using Windows 7. I've recently lost the ability to use my DVD drive. It appears in the Computer file but won't load anything. I've already checked and the software is supposedly up to date. I've even taken it out and re-seated it but nothing works. Any advice?

Hi IMFrellingWonko,
Welcome to Lenovo Community Forums!
   The Upper and lower filter does not fit he Symptom here but I suggest you give it a shot
            http://support.microsoft.com/kb/314060
check My Computer screen when you put in a CD, sometimes autoplay won't work but you have to double click the CD icon to open the content.
If you already tried other known good disc format (DVD, regular CD, Mp3,data,bootable CDs) and still won't recognize any of them
It's possible that the Drive itself is having issue,
   If you have other laptops that fits with the Drive size you can swap the Cd drive and check if it will work with other laptops. You can call Technical Support if the Laptop is still in Warranty.
Best Regards
Solid Cruver
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Web Camera doesn't work on my Lenovo G570 laptop, Please Help?

Well I recently bought a lenovo G570 laptop. The webcam worked fine for the first month. I don't really know when the camera stopped working but it seems that every software that uses a camera can detect the camera but when the video window pops up it is just plain white. I know the reason isn't because of the hot key FN+ESC because it works fine, I can disable and enable the camera. I read many threads with the same problem. I uninstalled and re-installed the drivers and easy capture but it does not solve my problem. Can someone please help?

As I understand the camera is not working.
If the camera is getting activate by Fn+Esc key then it could be driver issue.
You need to uninstall the camera software and other relates software.
Update the BIOS and then install the camera drier
Download the BIOS update for Windows 7 32bit from the mentioned below web link.
http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_show_4480.html
Download the BIOS update for Windows 7 32bit from the mentioned below web link.
http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_show_4481.html
After updating the BIOS install the camera driver.
http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_show_4138.html
Best Regards,
Tanuj
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Some Keys are not working on Lenovo G570

Hello all
I am new here, looking for some help regarding my Lenovo G570.
Yesterday, it was working perfectly, I properly shut is down. I have set a BIOS pasword.
Today, when I switch it on, I was unable to type the pasword becasu some keys were not working. However, I managed to loged in with the help of On Screen Keyboard. After analysing it, I came to know that some keys on numpad includeing 0,2 and on the 2nd line(vertical numerical keys) 1,2,3,4,7,8,9,0 are not working. I tried to re-install the OS but I set a BIOS paswoed containing one of the missing keys.
Please let me know whether it is a software problem or should i take my laptop to some repairing shop?
Thanks
Solved!
Go to Solution.

Hi Asadkhan92,
Welcome to Lenovo Community!
As per the query we understood that you are facing an issue with the keyboard in your Lenovo G570 laptop.
As you have mentioned that the some keys are not working in your laptop, as you have also mentioned that the onscreen keyboard is working, please connect the external keyboard and check for the issue, this is to confirm if the issue with the hardware or software.
If the external keyboard works fine and if the keypad is not working then it’s a issue with the keypad of the laptop.
Please visit the nearest service centre for further details.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps!
Best regards,
Ashwin.S
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Lenovo G570 - I delete my recovery partition, recovery DVD doesn't work.

Hi!
First of all - sorry for my english.
I have problem with my Lenovo G570.
I make a backup DVD with system by OKR (4DVD). Then by accident i DELETED my recovery partition. When i try to boot from these DVD i get error: "The program cannot restore the system partition because its structure is incorrect ,you may have to recreate the partition to continue".
My partitions looks like this:
C: New installation of Windows 7 enterprise trial
D: Lenovo (default partition with drivers and backup)
Hidden empty partition where recovery was.
What should i do now?

one key recover won't work when you delete the hidden partition. there is only one way to fix this issue that is shipping back to service to reset the hdd its default ( lenovo may charge you )

New Lenovo G570 Teething Issues

Dear Lenovo-connected moderators, outriders and the like (Please note that in error I originally posted this to the other thread):
I just bought in Europe a new Lenovo G570. I have the following issues:
Since I always resize the C: partition I have removed the possibility of using one-key restore. It seems bizarre that Lenovo would force keeping the C: partition at its initial size. Surely it would be possible to write the one-key software to work around repartitioning the HDD. I did the resize of the C: partition immediately after purchase as part of my personal data and program installation and found out later about the requirement not to resize. Moreover, as far as I can recall there was no D: partition already installed, which I might have been able to live with (I prefer multiple data partitions). Any way to fix this problem? For I restored the C: partition to its original size but that didn't help; I couldn't get the recovery DVD's made; the one-key button was non-functional. What do I have to do to get the recovery features back? For I see that for very similar products a fresh install of Win 7 causes all kinds of problems, and in the absence of recovery DVD's that's really the only other option. I should point out that at the moment the computer is working; I'm just trying to do my preventative medicine for the day the computer crashes.
Lenovo's model numbering is very confusing, as is the Lenovo habit of updating system specs on the fly. My model name is 20079; my model number is CB01031166. If I download the current specs for the model from the Lenovo site (just did) they don't agree with what I have. Major differences are that my computer shipped with an Intel i5-2410M processor, a 640 GB HDD and with a separate ATI Graphics Card (Radeon Premium). Thanks, but this leads to issues about driver updates when I search for downloads for my computer on the Lenovo site. In particular, it's not clear to me whether I should be reflashing BIOS with the latest BIOS. On the thread about serious issues with the Idea Pad Z570, I saw recommended the reflashing of the BIOS. You might ask, well why would I go there? Because the Lenovo site does not support searching on models that are not branded Think Pad or Idea Pad. Mine's branded Essentials and it's just not recognized even in the automated search using the Internet Explorer. So searching for Lenovo G570, that's what a Google search turned up and the specs of the Z570 are extremely similar to the G570 I have. So if someone could tell me how to find the driver updates for my model, I'd be very grateful.
I see in the Z570 thread that if the CD is not the first boot priority then the WiFi doesn't work. Does this also apply to my model?
When I boot with an external Sata HDD attached (to see if BIOS will recognize it for boot purposes), the boot procedure freezes until I unplug the Sata HDD. Of course the external HDD is plugged into the USB port. This seems to be a problem with the BIOS, although admittedly I can't recall if the BIOS flash screen shows and it freezes after, or it freezes before it reaches the BIOS flash screen.
I also see that the fan that's always running is actually a serious warranty issue. I hadn't realized that it wasn't some quirk of my software. So here we are with a serious warranty issue. Update: 23/2/12. This does not seem to be a real problem on my machine at the moment. While the fan works more than I would have expected, it will shut down eventually once the computer is not doing anything. Possibly the actual software I'm using on the machine is causing heavy fan use. This is something of a relief.
According to the specs the computer ships with a USB/eSata port. And indeed there is a port in the right place that is different from the other USB ports. The port of course works with USB. However, its shape is not the usual eSatap shape. In particular it doesn't have the cutouts left and right for the usual eSatap jack. Instead it has a cutout at the top. But for the life of me and my dealer, there is nowhere on the Net where we can find an image of the Lenovo USB/eSata port and certainly nowhere where I can buy a jack/adaptor/external SATA disk that fits the Lenovo USB/eSata port.
Here's an image of my USB/eSata port. It's the middle of the three ports. Of course, on the left is something for TV that is irrelevant, and to the right is a normal USB port. How do I find anything to work with it at eSata speeds?
Thanks very much.

Thanks for replying ExJamJus.
I will ask the local reseller, but I suspect they don't know more than anyone else. The problem is that the specs are very fluid on these units--after all, I have a ATI Radeon graphics card whereas the specs typically say that its an integrated (on-the-motherboard) Intel graphics card. Some places, as other users have noted, they do spec it as having an eSata/USB port, but there's just no plug available with that shape with any specification. My technician who sold me the computer thought that the only possibility was that the plug would be introduced later. He'd never seen one and he takes computers apart and fixes them.
As for the drivers, I installed all the drivers. Nothing terrible happened except as follows:
One of the ATI Radeon updates, for Hydravision I believe, comes to an end where kdbsync.exe can't start at boot time because Open.dll is missing. You can follow up on the Internet. The fix is to download Open.dll and put it in the proper folder in Program files. It works now--or at least I don't get an error message at boot time.
This is import for Lenovo: Lenovo energy management upgrade gave me the option to install on top of the old Lenovo energy management but it would require a reboot. So I did it. But what happened was that Lenovo energy management wouldn't start at boot time. I tried repair, no deal. So I had to completely uninstall Lenovo energy management and then do a fresh install. It works now. This is going to irritate people. Bad for business.
It's unclear in some of these cases just what driver is installed on the computer and it's not clear whether the driver installer programs are always coded to check whether the driver being installed is not older than the installed driver. So it makes it a little chancy to download and install a driver that was issued not long before the manufacture date of the product.

Lenovo G570 essential - One Key Recovery issue

Hello to everybody and congratulations for the forum. I have a Lenovo G570 notebook which is running the original version of Windows 7 that came installed with. Before I mention the problem I have to state that I have restructured the hard drive by using the program Acronis Disk Director. When I click the One Key Recovery application and choose the RECOVERY option I receive the follwing message.
"The program cannot find the service partition. The service is currently unavalaible."
After checking, I noticed a change in the Default recovery partition (the factory one) and the Windows installation partition. These partitions are not ACTIVE as before. What can I do in order to overcome this problem and achieve to restore my notebook to the factory default installation?
Regards,
LENOVO G570-20079
INTEL CORE i3-2310M/4GB ram DDR3-1066MHz/HDD Toshiba 640GB MK6465GSX/VGA AMD Mobile Radeon HD 6370M/Atheros Wireless 9285/Atheros Ethernet Controller 8152/

Hello Oust_alex,
First the simple procedure to bring the system to factory setting by using the recovery disc if you have created before altering the partitions.
If the recovery disc is not created then you must restore the partitions as previous and then check.
Last option is to purchase the recovery disc from the service center.
Best Regards,
Tanuj
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Ubuntu 11.10 for lenovo G570

I have previosly used Ubuntu Linux for an year on my desktop and would like to switch to Ubuntu on laptop too. But I have some specific worried which I want to clarify before really stepping in it so I don't land on troubles.
My Laptop details:
Lenovo G570
2nd Gen i5; 4GB DDR3 RAM; 1GB ATI Radeon Graphics; # I think Intel HD is also present, I found in system info in Win7.
500 GB Hard Disk
Bluetooth, Wifi, Cam
15.6'' Screen
Now my concerns are:
When I install Ubuntu, doesn the "Fn" hot-keys work?
I haven't got any Linux drivers with my laptop, so how do I install them so that the "Fn" key and other graphics settings can be maintained.
I have AMD Catalyst centre on Win7, how do I got such softwares over Ubuntu
I haven't got any linux tools of OneKey recovey for Linux. So, how do I install OneKey Recovey on Ubuntu; How do I create a special partition for OneKey recovery at the time of setup on Ubuntu.
#If I have missed anything that has to be noted while switching to Ubuntu, please tell me

Can you please explain what do you mean? What problems are reported? I can't go and search for every single issues people are reporting. (sorry)
Every hardware has it's own "personality", it doesn't mean that you will automatically have those issues too and it is different from distro to distro, depending on the version of kernel a specific distro is using.
Too, I know that there are some solutions for the fan issue for Linux. But I do not know what problems are you referring to.
I know it's up to you, but can you first try a copy of ubuntu in live mode? Than you can tell if you have those problems or not
abvasili
I'm just a volunteer. I like to help others where I can. Do my ideas work? I hope so. o_O
Who helped you today? Do not forget to thank him.
My hardware: TP x120e 0596-2ru. Windows 7, sp1, 64Bit, English, installed in UEFI mode.

Lenovo g570

Hello I am new to this forum so forgive me if I have posted in the wrong place.
I have a Lenovo G570 laptop and I accidentally uninstalled my wireless network adaptor last night I have searched the internet for answers and found nothing helpful. I tried switching my laptop off and back on so windows would install it for me. But it just says could not install. Could anyone help me with this problem as I am desperate to get it to work again,

Hi 11and 11,
Welcome to the Lenovo forums. All of your drivers can be found on this link. The wireless drivers are located under Networking: Wireless LAN.
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT072724
Let us know if you need anything else.
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Lenovo G570 Problems

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