Lenovo G570 Screws out CD ROM failed

Hi There,
I am Joseph
I bought Lenovo G570 Laptop on 18/10/2011, your product was good till warranty period ends, but later I noticed that its CD-ROM is not working - its gets ejected while trying to play it & monitor screen screw has come out from one side which is shaky and the monitor has become very loose. And also the product purchase updated on your system is incorrect, I really regret buying this product which doesn't have the Basic Quality.
I am waiting for a REPLY from the Lenovo’s Senior management, If you cannot give a solution to my compliant, I really do a CAMPAIGN AGAINST YOUR PRODUCT AMONG MY FRIENDS, AND I WILL SHARE THIS COMPLAINT ON FACEBOOK AS WELL.
Waiting for your reply...
personal informations removed.

Sure sounds like a G5. Maybe you could find it by looking through this site:
http://www.everymac.com/
The mac starts up? Go to the upper left corner and select "about this mac". All the info you need should be right there. Want more info?, click on "more info".
Here's a page where you can find many do-it-yourself options:
http://support.apple.com/kb/HT2580

Similar Messages

Lenovo G570 Boot Problem - DVD - Hard Disk Not Recognized

Dear Techies and Tech support Team,
All of sudden my Lenovo G 570 - 4334 Laptop gone down.
These are the problems I could Identify so far.., initially couple of times I have seen a blue screen at the time of Win 7 Booting, but then When I selected Safe mode option, used to boot well and again used to boot Normal mode option.
Since Couple of days, This **bleep** thing is not booting at all, 1. Thing I see it comes upto selecting of OS - in my case along with Win 7 Ultimate I also have 2003 Server OS, but when I select any one of the OS system is not booting.. saying typical error .. not able to find os.. etc.., and it goes to DOS or.. Intel UNDI - PXE - 2.0 OPTION saying Check Cable connection ! PXE-MOF: Exiting Intel PXE ROM
No Bootable Device - insert boot disk and press any key ..
2. When I open Setup - BIOS screen using F2 key, under Information Tab in Setup Utility Under HARD DISK & CD/DVD ROM - [Not Detected] - [Not detected] (This is happenning when I keep SATA Controller Mode as [Compatible] in Configuration Tab - I need to this if I want my Both Windows OS to work, because I installed it using Imaging - Ghost etc Methodology.
3. But by Default the Option of SATA Controller Mode is [AHCI], having this reset using LOAD Default Setting, System goes back to AHCI mode, and HARD DISK is displayed as WDC WD7500BPVT - 24HXZT3 and DVD ROM: Not detected, but even now Laptop Does not boot.
What is the ISSUE ?
LENOVO G570
BIOS VERSION: 40CN25WW (2.11)
EC VER: 40CN25WW (2.11)
Lenovo SN :xxxx...x.x.x.x
Board num: xxxxxx
UUIDx.x.x.x.x.x.x.x.x.x..x.x.x.x
CPU: Intel i5 2430 M
System mem: 4096 MB
Please Help Me, do I need to down load any new patch and update BIOS ? or What ?? What should I do ?
Thanks,
Sashi

I have the same problem. Temporary solution: Take out the DVD from its place, then boot the computer

Lenovo System Update 5.0.3 failes to download packages

Hello,
SU shows an error dialog saying "An error occurred while downloading packages.".
I reinstalled SU and Solution Center and updated BIOS. But it still does not work...
I checked several posts in this community.
System Update fails to download updates
Lenovo System Update 5.03 on T430u doesn't report software updates
And I knew that tvsu_log_xxx.txt has important information for debugging.
It turned out that SU failed to download "HelloLevel_9_08_00.xml" for the following reason.
"An error ocurred while setting the digital certificates for this download"
What is this? Do the digital certificates mean SSL certificate?
Anyone know how to solve this?
Regards,
Yusuke Yamasaki
systeminfo
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
System Manufacturer: LENOVO
System Model: 20ANCTO1WW
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2701 Mhz
BIOS Version: LENOVO GLET65WW (2.19 ), 2014/01/14
tvsu_log_140219182345.txt
[Lenovo System Update build: 2013-10-31 5.03.0008] 2014/02/19 18:23:45
Info 2014-02-19 , 06:23:45
場所 Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2014-02-19 , 06:23:45
場所 Tvsu.Nls.NlsResources..ctor()
Message: Starting the instance of NLS@Runtime
Info 2014-02-19 , 06:23:46
場所 Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: JP
The default language is: JP
The OS language is: JP
The language loaded type is: OS
Severe 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 4.0.30319.18444
Info 2014-02-19 , 06:23:46
場所 Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Info 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Starting the Application
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: Starting GUI...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: MainFrame created successfully
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: GUI -- Welcome screen
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
Message: Starting the Search process...
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Search screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Message: GUI -- Reporting progress for the Search
Info 2014-02-19 , 06:23:50
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Get the System Properties
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
Message: The chm help file is already present in the system
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: The test.properties file was not found, the normal Hello process will continue.
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_9_08_00
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:50
場所 Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info 2014-02-19 , 06:23:50
場所 Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: Setting certificates...
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: An error ocurred while setting the digital certificates for this download
Exception:
Message: 'System.Net.ServicePointManager' のタイプ初期化子が例外をスローしました。
Type: System.TypeInitializationException
場所 System.Net.ServicePointManager.set_CertificatePolicy(ICertificatePolicy value)
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Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: An exception ocurred while downloading https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Status set to FAILED
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Message: Some error occurred in download module :
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: MTM received from eGather: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Data to be set in the Environment Manager to use with Quest:
QOS (Quest OS): Windows 7
QOSLang (Quest language): JP
MTM: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelloProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The process HelloProcesshas been finished.
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PostTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Return the System Properties
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
Message: Get Applicable Updates
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
Message: Launching Egather
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather complete.....
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: Launching HelpCenter
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Severe 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 System.Configuration.ConfigurationManager.PrepareConfigSystem()
場所 System.Configuration.ConfigurationManager.GetSection(String sectionName)
場所 System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName)
場所 System.Net.Configuration.WebRequestModulesSectionInternal.GetSection()
場所 System.Net.WebRequest.get_PrefixList()
場所 System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
場所 System.Net.WebRequest.Create(String requestUriString)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.IfModifiedSince(String url, DateTime dtSince, DateTime& dtActual)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting DONE status.
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelpCenterQuestProcess
Severe 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception is種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.Start()
場所 Tvsu.Engine.Task.Task.StartExecution()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting FAILED status.
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.StartExecution()
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < パッケージのダウンロード中にエラーが発生しました。 >
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:58
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:24:02
場所 Tvsukernel.FlowScreens.MainFrame.cmContextHelpSUhelp_Click(Object sender, RoutedEventArgs e)
Message: Context Help will be displayed.
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Close System Update?
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing QUESTION Message: < 本当に System Update を終了しますか? >
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Application will close now? True
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
Message: User wanted to close System Update, or the package force a reboot.
Severe 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
Info 2014-02-19 , 06:24:09
場所 Tvsu.Engine.DataBase.ShutDownDataBase()
Message: Shutting down the DataBase, saving any data into file: updates.ser
Info 2014-02-19 , 06:24:09
場所 Tvsu.Environment.EnvironmentManager.closeEM()
Message: Closing Environment Manager.
Info 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Shut Down the Application
Solved!
Go to Solution.

I'm having a similar problem with 5.0.5. Whenever it gets to "Downloading Package Information", it will show "15% Lenovo Help Center" and it dies there. Errors below in the log.
If I look at the XML file mentioned below, it's zero-length (empty).
Severe 2014-04-01 , 05:43:14
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_09_00.xml, this XML file is not well-formed
Exception:
Message: Root element is missing.
Type: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2014-04-01 , 05:43:17
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: Index and length must refer to a location within the string.
Parameter name: length
Type: System.ArgumentOutOfRangeException
at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetCatalogDescriptorFileName()
at Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Severe 2014-04-01 , 05:43:18
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException of type 'Tvt.FileDownloader.DownloadException' was thrown.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
at Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < An error occurred while downloading packages. >

New Lenovo G570 Teething Issues

Dear Lenovo-connected moderators, outriders and the like (Please note that in error I originally posted this to the other thread):
I just bought in Europe a new Lenovo G570. I have the following issues:
Since I always resize the C: partition I have removed the possibility of using one-key restore. It seems bizarre that Lenovo would force keeping the C: partition at its initial size. Surely it would be possible to write the one-key software to work around repartitioning the HDD. I did the resize of the C: partition immediately after purchase as part of my personal data and program installation and found out later about the requirement not to resize. Moreover, as far as I can recall there was no D: partition already installed, which I might have been able to live with (I prefer multiple data partitions). Any way to fix this problem? For I restored the C: partition to its original size but that didn't help; I couldn't get the recovery DVD's made; the one-key button was non-functional. What do I have to do to get the recovery features back? For I see that for very similar products a fresh install of Win 7 causes all kinds of problems, and in the absence of recovery DVD's that's really the only other option. I should point out that at the moment the computer is working; I'm just trying to do my preventative medicine for the day the computer crashes.
Lenovo's model numbering is very confusing, as is the Lenovo habit of updating system specs on the fly. My model name is 20079; my model number is CB01031166. If I download the current specs for the model from the Lenovo site (just did) they don't agree with what I have. Major differences are that my computer shipped with an Intel i5-2410M processor, a 640 GB HDD and with a separate ATI Graphics Card (Radeon Premium). Thanks, but this leads to issues about driver updates when I search for downloads for my computer on the Lenovo site. In particular, it's not clear to me whether I should be reflashing BIOS with the latest BIOS. On the thread about serious issues with the Idea Pad Z570, I saw recommended the reflashing of the BIOS. You might ask, well why would I go there? Because the Lenovo site does not support searching on models that are not branded Think Pad or Idea Pad. Mine's branded Essentials and it's just not recognized even in the automated search using the Internet Explorer. So searching for Lenovo G570, that's what a Google search turned up and the specs of the Z570 are extremely similar to the G570 I have. So if someone could tell me how to find the driver updates for my model, I'd be very grateful.
I see in the Z570 thread that if the CD is not the first boot priority then the WiFi doesn't work. Does this also apply to my model?
When I boot with an external Sata HDD attached (to see if BIOS will recognize it for boot purposes), the boot procedure freezes until I unplug the Sata HDD. Of course the external HDD is plugged into the USB port. This seems to be a problem with the BIOS, although admittedly I can't recall if the BIOS flash screen shows and it freezes after, or it freezes before it reaches the BIOS flash screen.
I also see that the fan that's always running is actually a serious warranty issue. I hadn't realized that it wasn't some quirk of my software. So here we are with a serious warranty issue. Update: 23/2/12. This does not seem to be a real problem on my machine at the moment. While the fan works more than I would have expected, it will shut down eventually once the computer is not doing anything. Possibly the actual software I'm using on the machine is causing heavy fan use. This is something of a relief.
According to the specs the computer ships with a USB/eSata port. And indeed there is a port in the right place that is different from the other USB ports. The port of course works with USB. However, its shape is not the usual eSatap shape. In particular it doesn't have the cutouts left and right for the usual eSatap jack. Instead it has a cutout at the top. But for the life of me and my dealer, there is nowhere on the Net where we can find an image of the Lenovo USB/eSata port and certainly nowhere where I can buy a jack/adaptor/external SATA disk that fits the Lenovo USB/eSata port.
Here's an image of my USB/eSata port. It's the middle of the three ports. Of course, on the left is something for TV that is irrelevant, and to the right is a normal USB port. How do I find anything to work with it at eSata speeds?
Thanks very much.

Thanks for replying ExJamJus.
I will ask the local reseller, but I suspect they don't know more than anyone else. The problem is that the specs are very fluid on these units--after all, I have a ATI Radeon graphics card whereas the specs typically say that its an integrated (on-the-motherboard) Intel graphics card. Some places, as other users have noted, they do spec it as having an eSata/USB port, but there's just no plug available with that shape with any specification. My technician who sold me the computer thought that the only possibility was that the plug would be introduced later. He'd never seen one and he takes computers apart and fixes them.
As for the drivers, I installed all the drivers. Nothing terrible happened except as follows:
One of the ATI Radeon updates, for Hydravision I believe, comes to an end where kdbsync.exe can't start at boot time because Open.dll is missing. You can follow up on the Internet. The fix is to download Open.dll and put it in the proper folder in Program files. It works now--or at least I don't get an error message at boot time.
This is import for Lenovo: Lenovo energy management upgrade gave me the option to install on top of the old Lenovo energy management but it would require a reboot. So I did it. But what happened was that Lenovo energy management wouldn't start at boot time. I tried repair, no deal. So I had to completely uninstall Lenovo energy management and then do a fresh install. It works now. This is going to irritate people. Bad for business.
It's unclear in some of these cases just what driver is installed on the computer and it's not clear whether the driver installer programs are always coded to check whether the driver being installed is not older than the installed driver. So it makes it a little chancy to download and install a driver that was issued not long before the manufacture date of the product.

Lenovo G570 Need Help

Hello friends
I am installing windows 7 ultimate on my Lenovo g570 but its doest detect the CD ROM so I decided to install using my computer. So I remove the had disk and connect it to my computer and I install successfully but when I connect the HD with Laptop "it boot up to starting windows then it crash with blue screen" and I don't have any backup or anything
please tell me what to do

hi samsfs01,
Welcome to the Lenovo Community.
If your cd/dvd drive is not working, the alternate way to install Windows 7 is by creating a bootable Windows 7 USB Flash Drive. - check here - http://tinyurl.com/q7m5v2 - for step by step guide A probable reason why you got a bluescreen from the post above is because it's trying to read the machine information where you installed Windows and when you put it on a different PC, the machine information got changed (this normally happens if the two machines are not identical).
Hope this helps.
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Lenovo g570

Hello I am new to this forum so forgive me if I have posted in the wrong place.
I have a Lenovo G570 laptop and I accidentally uninstalled my wireless network adaptor last night I have searched the internet for answers and found nothing helpful. I tried switching my laptop off and back on so windows would install it for me. But it just says could not install. Could anyone help me with this problem as I am desperate to get it to work again,

Hi 11and 11,
Welcome to the Lenovo forums. All of your drivers can be found on this link. The wireless drivers are located under Networking: Wireless LAN.
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT072724
Let us know if you need anything else.
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Lenovo g570 - problems after updating intel hd graphics

Hello!
I think i came across a small bug. Don't know for sure which software is to blame, but i think it's the Lenovo Energy Management's fault.
I bought a lenovo g570, with intel integrated graphics driver. Installed w7 64 sp1, drivers from DVD. After a while windows update popuped with intel hd graphics new driver. After installing it, the brightness indicator (the thing that pops up when u change the brightness from the keyboard) got stuck at level 2 even if the display brightness was changing.
After 2 days i changed my mind and installed w7 32 sp1 after finding out it was a bit pointless to have it these days when lots of programs are running on 32bits. The same thing happened on this windows. The brightness indicator got stuck.
The mind**bleep** thing (or not) is that after reverting to the old graphics driver, everything was working ok and the brightness indicator got unstucked.

Same here in Lenovo G 470, I have tried three times installing and rollbacking, but the problem still remains same.
Actually before updating graphic driver if you keep your brightness indicator at 'x' level, then after updation, it will always stuck at the 'x' level, although the brightness is changing.
But I think it is not a serious issue if everything else is working file, So you could keep your driver updated.

Will batman arkham asylum work in my lenovo g570 laptop

will batman arkham asylum work in my lenovo g570 laptop?

Hi
Welcome To Lenovo Community
Please find the system requirement details for batman arkham asylum to work
Minimum System Requirements:
Recommended System Requirements:
CPU:
Intel Pentium 4 3GHz or AMD Athlon 64 3500+
CPU:
Core 2 Duo E6600 (2.4Ghz) or Athlon 64 X2 4600+
RAM:
1GB for Windows XP
2GB for Windows Vista
RAM:
2GB for Windows XP
3GB for Windows Vista
VGA:
nVidia 6600 or ATI 1300
VGA:
nVidia 9800GTX or ATI 3870
DX:
DirectX 9.0c
DX:
DirectX 9.0c
OS:
Microsoft Windows XP or Vista
OS:
Microsoft Windows XP or Vista
http://gamesystemrequirements.com/
HDD:
9GB free disk space
HDD:
9GB free disk space
Sound:
Microsoft Windows XP/Vista compatible sound card (100% DirectX 9.0c -compatible)
Sound:
Microsoft Windows XP/Vista compatible sound card (100% DirectX 9.0c -compatible)
ODD:
Quad-speed (4x) DVD-ROM drive
ODD:
Quad-speed (4x) DVD-ROM drive
Network:
Recommended peripheral:
100% Windows XP/Vista compatible mouse and keyboard / Xbox 360 Controller for Windows
If Your system is having integrated card as intell the game will not work ,
if it is discreat it may work but depending upon if same is matching with the requirement mentioned above
http://gamesystemrequirements.com/games.php?id=826
Hope This Helps
Cheers!!!

Lenovo G570 model 4334: Ram Compatibility

When i used Crucial's memory finder it says the laptop supports DDR3 1333 (10600) and DDR3 1600 (12800). On the Newegg memory finder it also says that the laptop supports DDR3 1600 (12800). However on the tech specs pdf from Lenovo, it shows that it supports DDR3 1333 (10600). My question is does the Lenovo Essentials G570: 4334 laptop support DDR3 1600 (12800) or are these memory finders invalid?
Memory Finders:
http://www.crucial.com/store/mpartspecs.aspx?mtbpoid=E10F08FEA5CA7304
http://www.newegg.com/MemoryFinder/#_HZBBMV0sw1ABD
G570 Tech Specs pdf:
http://shop.lenovo.com/us/lenovo-g570-2.shtml
Solved!
Go to Solution.

all sandys surport ram no problem.
lenovo might cap the max bandwith but for the most part there are no issues with sandys at all.
some other cpu/chipsets dont like certin process nand.
the newer low volt faster nanosec wont work in some and will in others.
BUT FOR SANDY BRIDGE ITS DIFFERENT!
why? well when the older cpu did not have the memcontroller on core it was on die or on the northbridge and the process of the ram changed alot so you get one speed ram say 1066 but it really two generations apart because the chips used were different.
the older ram used larger less chips and the newer ones used smaller and more of them,thats a quick way to tell.
there also the ram timing but most is selective.
mix and match ram brands on older pc that have dual band mode and they act up.
thats why they sell dual matched sets.
on sandy that not a issue any more as they can run independent of each other.
you can mix timing,brand and even speed and sandy will default it with zero issue.
on older pc well some will default and some will just act act up.
but most of the issues come from really late model different NS speed that they DONT PRINT!
brazos has ram issues and i am certin it that very reason.
so when you buy ram they sale ram is going to be the cheapest they can make and that will be the lowest cost nand and that is the newest nand as they can make more chips that are smaller from one disc.
so add this new ram to a older generation that dont have a bios or chipset surport well then it bad luck to you.
the reason sandy dont have any issues is the fact it brand new in lead with the newest process of nand made and the memeroy controller is a really great design made to except higher then offical surport speed.
older pc might not surport larger size in a certin slot or max amount.
plus the pc maker might limit this as it exceeds there power so a chipset might surport 4x2 but the laptop wont due to the extra draw of current.
dual band most of all.
dual makes the chipsets really work over time so a slight change will be a huge problem for that chipset most of all because there no selection in the bios to run single model two channels.
intel is doing away with dual band however once again sandy bridge run flawless even under low volt even if the bios has no setting for low volt sandy will make it so.
plus most web sites like new egg print SURPORT SANDY BRIDGE.
that means the ram can make use of sandys extra features like voltage change and read,plus higher clocks and you can change them outside the bios.
same speed different numbers.
that whats freaks alot of people out is the 10600 10666 10700 1066 ram.
those are the different brand nand made at different founderys like hynix or samsung or intel or even micron.
slight differences who made them where they made for say ocz brand produce the same speed but slightly different numbers.
these are what causes problems for certin cpu chipset and brands in a notebook and why some ram works and some dont.
lenovo uses samsung.
so most people wanna have zero issues outside of sandy bridge just use that and read what samsung says on there web page about the ns class.
some cheap brands use old leftover nand that if used on a newer pc will cause a problem because that nand was made for a different ram speed and the pc maker did not take that into account.
samsung pulls old nand right away as to not have that kinda issue when you buy there brand but that dont mean samsung nand wont show up in a ocz product.
this is why crucial has a great name.
they dont use old micron nand and have you jump threw hoops.
bottom line is buy a ram brand from a company that make the nand.
even if they dont use there own nand they will use the best i&h chips out there.

Lenovo g570 and wireless card problems

Ello folks,
I recently bought a Lenovo g570 Notebook, started using it all went fine recently i even upgraded my windows 7 to windows 8 x 64 and everything was swell. At some point my wireless connection was working fine but then BAM my wireless connection dissappeared from the list of connections. I must say that i had the same problem with the previous windows 7. Figured that the broadcast from the router was the problem but it turned out it wasn't sooo i'm assuming it's some kind of setting from the laptop because all other wireless using tech from home can see that particular network, all except the lenovo notebook.
Any help would be appreciated. I must say that i recently updated every driver to the latest after deinstalling the previous ones, without any result..... It's driving me nuts ....

hi mikydutza34,
Welcome to the Lenovo Forums.
If you upgraded to WIndows 8 Pro, check these article as it's similar to your problem.
Wireless unable to switch on in Windows 8
Wireless card enabled but not connected after Win 8 Pro was installed
Let me know your findings,
Cheers
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Problems with Lenovo G570 dvd drive

I've got a Lenovo G570 using Windows 7. I've recently lost the ability to use my DVD drive. It appears in the Computer file but won't load anything. I've already checked and the software is supposedly up to date. I've even taken it out and re-seated it but nothing works. Any advice?

Hi IMFrellingWonko,
Welcome to Lenovo Community Forums!
   The Upper and lower filter does not fit he Symptom here but I suggest you give it a shot
            http://support.microsoft.com/kb/314060
check My Computer screen when you put in a CD, sometimes autoplay won't work but you have to double click the CD icon to open the content.
If you already tried other known good disc format (DVD, regular CD, Mp3,data,bootable CDs) and still won't recognize any of them
It's possible that the Drive itself is having issue,
   If you have other laptops that fits with the Drive size you can swap the Cd drive and check if it will work with other laptops. You can call Technical Support if the Laptop is still in Warranty.
Best Regards
Solid Cruver
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Web Camera doesn't work on my Lenovo G570 laptop, Please Help?

Well I recently bought a lenovo G570 laptop. The webcam worked fine for the first month. I don't really know when the camera stopped working but it seems that every software that uses a camera can detect the camera but when the video window pops up it is just plain white. I know the reason isn't because of the hot key FN+ESC because it works fine, I can disable and enable the camera. I read many threads with the same problem. I uninstalled and re-installed the drivers and easy capture but it does not solve my problem. Can someone please help?

As I understand the camera is not working.
If the camera is getting activate by Fn+Esc key then it could be driver issue.
You need to uninstall the camera software and other relates software.
Update the BIOS and then install the camera drier
Download the BIOS update for Windows 7 32bit from the mentioned below web link.
http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_show_4480.html
Download the BIOS update for Windows 7 32bit from the mentioned below web link.
http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_show_4481.html
After updating the BIOS install the camera driver.
http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_show_4138.html
Best Regards,
Tanuj
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Some Keys are not working on Lenovo G570

Hello all
I am new here, looking for some help regarding my Lenovo G570.
Yesterday, it was working perfectly, I properly shut is down. I have set a BIOS pasword.
Today, when I switch it on, I was unable to type the pasword becasu some keys were not working. However, I managed to loged in with the help of On Screen Keyboard. After analysing it, I came to know that some keys on numpad includeing 0,2 and on the 2nd line(vertical numerical keys) 1,2,3,4,7,8,9,0 are not working. I tried to re-install the OS but I set a BIOS paswoed containing one of the missing keys.
Please let me know whether it is a software problem or should i take my laptop to some repairing shop?
Thanks
Solved!
Go to Solution.

Hi Asadkhan92,
Welcome to Lenovo Community!
As per the query we understood that you are facing an issue with the keyboard in your Lenovo G570 laptop.
As you have mentioned that the some keys are not working in your laptop, as you have also mentioned that the onscreen keyboard is working, please connect the external keyboard and check for the issue, this is to confirm if the issue with the hardware or software.
If the external keyboard works fine and if the keypad is not working then it’s a issue with the keypad of the laptop.
Please visit the nearest service centre for further details.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps!
Best regards,
Ashwin.S
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How can I get a stripped screw out of the bottom of my iPhone?? I need help, How can I get a stripped screw out of the bottom of my iPhone?? I need help

How can I get a stripped screw out of the bottom of my iPhone?? I need help, How can I get a stripped screw out of the bottom of my iPhone?? I need help

Try asking at ifixit.com. The iPhone is not considered user servicable. You're not going to get much help on an Apple sponsored forum.

Lenovo G570 - I delete my recovery partition, recovery DVD doesn't work.

Hi!
First of all - sorry for my english.
I have problem with my Lenovo G570.
I make a backup DVD with system by OKR (4DVD). Then by accident i DELETED my recovery partition. When i try to boot from these DVD i get error: "The program cannot restore the system partition because its structure is incorrect ,you may have to recreate the partition to continue".
My partitions looks like this:
C: New installation of Windows 7 enterprise trial
D: Lenovo (default partition with drivers and backup)
Hidden empty partition where recovery was.
What should i do now?

one key recover won't work when you delete the hidden partition. there is only one way to fix this issue that is shipping back to service to reset the hdd its default ( lenovo may charge you )

Lenovo G570 Screws out CD ROM failed

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