Lenovo Ideapad flex 15d computer power issues

My Ideapad Flex recently developed two issues.
Problem 1: When the computer goes to sleep (via start menu, closing the lid, or being inactive) the hardware turns off completely. In Windows 8.1's event viewer there are two errors that state that power failed unexpectedly.
This has occured with the power adapter connected, and without. It also occured for Ubuntu 14.04.
Problem 2: The computer (when powered down) only occasionally responds to the power button, and fails to boot when it does. I have found a temporary workaround - resetting the BIOS - however that only works one time per reset.

I just purchased a flex 15D a noticed that upon start up, there's lighting behind the keyboard, and (being new to PC laptops) it took me two nights to figure out that the only way to turn it on is Fn+space.

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Lenovo IdeaPad Flex 15D In Serious Need of Backlit Keyboard

Does anybody know is Lenovo Plan to bring out an updated keyboard for the Lenovo Flex 15D or Flex Series Ultrabooks?
I have had mine now for 2 Weeks and am extremely hapy with its well built construction and its performance however it is missing a crucial peice of technology. A Backlit Keyboard.
As Good as the keyboard is and my eyesight for that matter. This machine would seriously benifit from a Back Lit Keyboard.
If anyone has any surgestions then please let me know.

I just purchased a flex 15D a noticed that upon start up, there's lighting behind the keyboard, and (being new to PC laptops) it took me two nights to figure out that the only way to turn it on is Fn+space.

IdeaPad Flex 15D no virtualization option in BIOS 94CN07WW (AMD APU A6-5200)

Lenovo IdeaPad Flex 15D (AMD APU A6-5200) does not have virtualization option in BIOS version 94CN07WW. What this means is if one wants to run for example Virtualbox, then one would only be able to vitualize a 32-bit operating system, instead of either a 32-bit or 64-bit operating system. However, a similar model Lenovo IdeaPad S415 Touch (AMD APU A6-5200) does have the SVM option in the BIOS to enable or disable virtualizing 64-bit operating systems. December 22, 2014 8:00AM CSTWhen I called Lenovo technical support, I initially spoke with someone who sounded as if they were from the Philippines, which is fine if they are knowledgable, and their english is fluent. Unfortunately, when I explained the technical situation, he had no idea what I was talking about. After he checked with in Level 2 quite few times, he said that the motherboard doesn't support virtualization... So, I advised him that I've been in the IT industry for 10 years, and while admittedly I don't know everything about virtualization, I have some level of knowledge on the subject having worked in all positions from Level 1 Technical Support to Systems Engineer. Hence, I proceeded to explain how virtualization is a dependency of the CPU, not the motherboard. One would of course need to have a motherboard that is compatible with the CPU in order for the computer to work at all. However, one may buy a CPU without virtualization extensions and plug it into a motherboard, or one may buy the same CPU with virtualization extensions and plug it into this same motherboard. As well, I invited him to look at Intel or AMD's website for further information on this while we were on the phone so I could help clear up any questions he had on the matter. While he didn't appear to review either website, he checked in with Level 2 again, and suggested we check forums to see if a work around exists. I quickly explained there is no work around to this type of problem, and the resolution would be to put a request into engineering to have a BIOS update pushed out that allowed enabling/disabling SVM by default. After checking in with Level 2 once again, he said if it's not an option in the BIOS, then the computer doesn't support it. I advised while this statement is something I already knew (not to mention painfully obvious at this point), it's not a technical limitation of the hardware, as the CPU supports it. The root cause is that toggling SVM enabled/disabled wasn't designed in the BIOS (i.e. this needs a BIOS update to come out to fix this problem). We briefly talked about a warranty event, how from my past experiences sometimes when one submits a laptop to a vendor and gets it returned, it comes with a BIOS version that is later than originally submitted, or one that is not available for download from the vendor website. However, he wasn't really for this idea, as I didn't have a hardware fault per-say, and I wasn't interested in insisting one a warranty event as it was frankly a low probability event to have this outcome, and it wasn't what I wanted out of the conversation anyway. So, after he checked in with Level 2 again, he said he can call me back after he investigated some more. I advised him that a call back is useless if he is the one calling me back as we already know the problem, resolution, and who would need to address it. After he began to stutter, and make incomplete sentences that made no sense, he put me on hold to check in with Level 2 again (yes he checked in with them this many times). When he came back he claimed I said earlier in the conversation that the option to enable it was available so I should just go ahead and do that. Given that this guy frankly didn't know what I was talking about to begin wtih, and now is telling me something that never even happened in the conversation, I pretty much had enough of the lack of knowledge, and customer service I was receiving, so I asked to speak to either a supervisor or the next level of support. Thankfully he transferred me to his supervisor, who sounded like he wasn't from an outsourced call center, as when I explained the situation he understood me the first time, and spoke clear and articulate english. After a very brief discussion about what he was reading from Lenovo forums and a BBB complaint similar to my inquiry, we came to the conclusion that it would need to be a customer courtesy request to the engineering department to request the SVM option become available via a BIOS update. So, with my case number in hand, I said despite him not being able to promise me the outcome I desired, he at least got the issue in front of the right people, which I appreciated. Long story short, it would be just simply really awesome if Lenovo could push out a Happy Holidays BIOS update that would allow me to enable SVM on my IdeaPad Flex 15D. Thanks for reading.

I came across this issue a while back also. However, with the quickly-approaching release of Windows 10, there's another problem that I consider far more important (it is also related to the BIOS, go figure). There is no way to enable/disable Execute Disable Bit in the BIOS. Due to this, I have been unable to upgrade to the Windows 10 Insider Preview, and I fear that this will be the same case with the final release. This issue apparently affects lots of others as well. It is interesting to note that the Flex 15D drivers page no longer says that a BIOS update is not available for the laptop... It doesn't give any info about the BIOS. Get with it, Lenovo!

Instal windows 8.1 with CD-rom on new lenovo ideapad flex

Hi,
we are struggling to start to use our new computer : lenovo ideapad flex 14. We got it without windows 8.1 installed and got therefore a CD-rom for installing windows 8.1.
We dont want to USB key and are willing to install windows via external cd drive connected through USB plugs. is it possible and how?
thanks for your help ?
JeanB

I managed to install windows 8.1 in my flex 14 by using external usb cdrom and in UEFI mode. It is possible to do

Attention! Laptop Lenovo IdeaPad Flex 10 is not compatible with Windows 8.1

Attention!
Laptop Lenovo IdeaPad Flex 10 is not compatible with Windows 8.1 and Windows 8.1 Update (pre-installed operating system is Windows 8.0) .
More specifically, after update for Windows 8.1 all the drivers (including the latest) Intel (R) Iris (TM) graphics, Intel (R) Iris (TM) Pro graphics and Intel (R) HD GRAPHICS installed on this laptop does not support out of the sleep mode.
This has been checked many times by different users laptop Flex 10.
Any comments from Lenovo are absent. By Lenovo specifications for this notebook there are no conflicts with Windows 8.1. It is not true!
It is unclear why Lenovo has admitted this deficiency.
I think Lenovo Flex 10 is a mistake that will cost the company Lenovo.

Mine came with Windows 8.1

Amd-V is supported but can't enable in bios IdeaPad Flex 15D

Hi i want to know if are there any way to enable amd-v on my ideapad flex 15d, so if securable says my cpu is support it how to activate amd-v and also should i have to update the bios?
thanks
Link to picture
Moderator note; picture(s) converted to link(s) About Posting Pictures In The Forums

Have you tried running a virtual machine with VMWare Player or VirtualBox and forcing AMD-V to see if it isn't already enabled?
Jonas
Microsoft MVP: Windows Consumer Expert
Yoga Tablet 2 10 || ThinkPad X1 Carbon (20A7007MPH) || ThinkPad Helix (3698-6EU) || IdeaCentre B540
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Ideapad flex 15D, Need a new bios ASAP!

I just got my computer recently and The other night I tossed in disk to load up old software only to remember it had a rootkit on it, I was able to get a system restore done its really old and the RK posses no threat really. But the bios is still some creepy old half working half grey mess. I tried to find a Download for my computer for one of those .exe flashers but could not find one. Is their any out their for a similar computer that would work for me?

Come on Lenovo! Release a BIOS update!
Many people are having this issue, myself included. I have an AMD A4-5000 processor.
The Flex 2 15D had the same problem and you released a BIOS update for it. Release one for the Flex 15D.
Thank you.

Computer power issues ! turns on then off turns on then off ! Help Please !

When I attempt to turn on my computer the power light comes on and I hear the fans running but after a second or 2 the light goes off and the fans stop running, after a count of 2 the light comes on the fans start up again and the same thing happens again, on off on off I don’t have to touch the button the only way I get it to stop is pull the plug from the wall. I thought maybe it was a power supply issue so I replaced this with a new one but I got the same results. Does anyone have an ideas????

Dear Customer,
Welcome to the HP Consumer Support forum.
In order to isolate the issue, please try and perform few basic steps as follows:
1. Open the hood and ensure the 4 or 6-wire power supply cable is seated into the connector on the system board
2. Check if a device is causing the problem by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards).
3. Power on the system.
4. If the system enters the POST, then power off and replace one device at a time and repeat this procedure until failure occurs.
5. Replace the device that is causing the failure.
6. Continue adding devices one at a time to ensure all devices are functioning properly.
7. Locate the header and jumper labeled CLR_CMOS
8. Remove the jumper from pins 2 and 3.
9. Place the jumper on pins 1 or 2.
10. Put the jumper back on pins 2 or 3
11. Replace the access panel
12. Reconnect all the disconnected devices one by one and then power on the unit and check if the issue persists.
In case issue persists please get back to us and we would be glad to assist you.
Hope this helps, for any further queries reply to the post and feel free to join us again.
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GR1
Although I am an HP employee, I am speaking for myself and not for HP

Touchscreen Lenovo ideapad flex 14

Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

Iv have my lenovo flex 14 with me for gaming and reviews and i found some of your issues on the touch screen to check
1.go to start plus x and go to device manager, then go to the category Human interface devices
2.check if there is HID- compliant touchscreen present (if yes go to step 3 if not go to step 5)
3. Right click on hid compliant touchscreen and uninstall the click yes
4. scan for new hardware which is the magnifying icon with the pc on the bg when it is done checking Restart
5. if problem persist or you don't have the drivers go to the charms bar- settings - change pc settings- update and recovery then there will be refresh your pc (win 8) update and settings- recovery (win 8.1)
6. use the first option refresh your pc w/o affecting your files then wait for it to finish
7. if it works normaly then its good if not Contact your LENOVO service or tech support for help

Computer power issues

Everytime I plug in my Ipod nano my computer resets what is wrong with it?

Hi,
Had the same problem as yourself with an iPod Nano and Windows 2000 Pro... ...turned out to be a conflict with my CD burning software - EZ CD Creator Platinum 5. I updated to the latest iTunes and iPod software, uninstalled the burning software and all was good. Don't know how to get them to co-exist though. I've also read that some virus checkers can give a similar problem, and disabling scanning of the iPod's drive letter can resolve. Hope this helps!
Custom Build

The embedded controller (EC) did not respond within the specified timeout period - Flex 15D

Hello,
I have an IdeaPad Flex 15D, and I have had several problems (mostly processor-related) in the time I have been using it. I contacted Customer Support twice, and finally did a system reset a few days ago after being told by Lenovo Support that my choices for fixing the problem were 1) Reset, or 2) Pay for a premium service to diagnose the problem. Needless to say (again), I went with option 1. So far I have not had any noticible problems with the processors, but there is a certain error showing up in the Event Viewer that I am concerned about. Lenovo Support has been next-to-useless troubleshooting my problems thus far, so I'm taking them here. The error is as follows:
(Event ID 13)
The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
Sounds like the BIOS needs an update, right? Well, I went straight to the Flex 15D drivers page, and guess what? I quote the drivers page: Bios update is not required for this product. Not required? So, Lenovo ships a broken BIOS and then refuses to support it? I don't know if Lenovo employees ever read this forum, so this might not be the best way to get their attention, but I am so fed up with Customer Support and I want this issue to be known to more than just a few unhelpful 'tech support' people. The Flex 15D isn't one of the more popular laptops out there, so I can't expect anyone reading this to be able to duplicate this problem or really provide any support, but if you have any suggestions whatsover, please reply to this thread. Like I said, I want people to know, and hopefully we can get Lenovo's attention so they can fix this problem.
Best regards,
Owen Dugmore

Hi,
I understand that you get the error message when performing a full crawl. I have seen similar cases caused by IE proxy settings. You can try to edit the Internet Options>Connections>LAN settings. Uncheck ‘Automatically detect settings’.
For more information, please refer to this site:
Search error: crawler could not connect to the repository:
http://social.technet.microsoft.com/forums/en-US/sharepointadminprevious/thread/c230ab36-8d0b-4c25-bf86-33136d17642b/
Thanks,
Entan Ming
Entan Ming
TechNet Community Support

Ideapad flex 14 screen

I'm looking for touch screen for my computer Lenovo ideapad flex 14 model name 29308
S/n QB07313953 P/N 59391127
Could you please help me to find new screen for my laptop
Regards

Hi Aneeq,
Welcome to Lenovo Community!
I’m sorry to hear the Touch Screen is not working as expected in your Flex 14. Hence, I would suggest you to perform the steps “How do I calibrate my pen and touch settings?” from the below link and let me know the findings.
Touch and pen calibration settings
Hope to hear back soon
Best Regards
Shiva Kumar
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Looking for IdeaPad Flex 15 competible stylus

Hello, I have a Lenovo IdeaPad Flex 15, I'm looking for a stylus that fits my laptop.

Any capacitative stylus with a big enough tip should work.
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X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
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IdeaPad Flex 14 Sleep Issues

I have a relatively new IdeaPad Flex 14 (less than two months old), and I have the problem that when the computer goes to sleep on its own, it often cannot be woken up by either opening the laptop or pressing any key. Lightly pressing on the Power button does not work, either. I have to hold the Power button down for a few good seconds and completely shut the machine down.
I have extended the time limit for when it goes to sleep on its own under Power Management options, but it is very frustrating that this problem exists in the first place.
Does anyone else have this problem? OS is 8.1. (I didn't notice whether the problem existed with 8.0 before I upgraded because I upgraded to 8.1 as soon as I got it.)
Thanks in advance!!!

I have the same problem with a brand new Yoga Flex 14D, which I received with Windows 8.1 already installed.
Sleep *might* have been working when I received it (not sure anymore), but now (a few program installs later) it hangs when put to sleep/standby and has to be force-shutdown.

Lenovo Ideapad Yoga 13 Recovery Issues

I'm very disappointed from Lenovo for producing Laptop without complete recovery solution.
I mistakely formated the hard drive of Lenovo IdeaPad Yoga 13, so I lost the recovery, so I called Contact Centre and they pointed me to Jumbo Electronics Company in Abu Dhabi of which are aotherized to do services for Lenovo. I went to them to save time, and get my laptop back to the initial state of which I bought, instead of getting the original state of how I bought the laptop which was:
1. Windows 8.1 Single Language.
2. All Drivers are Installed.
3. At Start-Up, I should be getting to put in my sync account while it's preparing windows for first use.
I got the following:
1. Windows 8 Single Language installed. (Not 8.1)
2. Drivers are installed.
3. Recovery is supposed to be back.
4. Local User Account "Lenovo" was created.
OK, Skip it, it's fine. I thought about trying to do recovery to make sure of the recovery working before I do back up of it, here is what I got:
1. Windows 8 Single Language Installed (Not 8.1)
2. Not all drivers are installed (For ex. Wireless Driver which is very important for this laptop since no LAN no other connection except wireless)
So I thought they gave me the non-original recovery because of the missing drivers which was not believable to me.
I contacted "Service Centre for IdeaPad Within UAE" ended up telling me that that was the original copy of the Recovery and Yes, it does not Install the Wireless Drivers! And that he himself tried it at his side and confirms it!
Can somebody explain to me how come that I paid for recovery to recover the laptop to the initial state and I did not get the real initial state of the laptop?
How come at the service centre they don't tell me "Warning" about the wireless and that I have to download and back-up the drivers before doing the recovery of the laptop?
How come actually Lenovo produces a laptop with recovery missing drivers?
VERY DISAPPOINTING! VERY ANGRY AT LENOVO! If I CAN RETURN THE LAPTOP AND BUY FROM DIFFERENT BRAND, I WOULD DO SO!
BIOS FEATURES ARE POOR NO BOOTING FROM SD CARD AVAILABLE!
WIRELESS IS POOR IN QUALITY WHILE ITS THE ONLY AND MAIN CONNECTION FOR THE LAPTOP!
Simply you are SELLING half Quality Products, WORST RECOVERY SOLUTIONS EVER! AND EXPENSIVE FOR NOTHING!
VERY DISAPPOINTED AT LENOVO PRODUCTS FROM THE FIRST IMPRESSION OF LENOVO IDEAPAD YOGA 13!

I have the same problem. If I continually power cycle the machine (either via CTRL-ALT-DEL or the switch) combined with either plugging or unplugging it from power I can eventually get it to boot up. No idea how to fix it yet. I noticed that the fan doesnt seem to be running when it doesn't boot and it is almost like it has to "warm up" or something before it will boot to the hard drive. Any fixes would be greatly appreciated.

Lenovo Ideapad flex 15d computer power issues

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