LENOVO IDEAPAD S400 Win 8

I have a Lenovo S400 with Windows 8
I want to utilize the lenovo photo section to manipulate photos & type/labels on photos etc
I call Geek Squad....she did not know how suggested that I call Lenova..."You'll have to do some research"....
I call LENOVO and they tell me "Yes you can do that....we will set you up on a SERVICE CONTRACT...$20/mo or a $69 one time charge TO ASSIST ME IN HOW TO USE THEIR LAPTOP COMPUTER THAT IS NOT EVEN OUT OF WARRANTY.....
This is absurb.....Why would Best Buy even represent a company that deals this way?
I am very dissatisfied with Lenovo customer service
Solved!
Go to Solution.

Hello rabsr-
Welcome to the Best Buy Forums!
Sometimes learning all the features and programs on a new computer can be intimidating and you may need help. I know I’ve run into this roadblock before and it definitely can ruin some of the excitement of a new purchase.
With that being said, most manufacturers will not offer in-depth instructions on the programs they’ve created without charging for it. However, many times you can find tutorials online that may help you get the most out of that program or at least get you going in the right direction. My recommendation would be to search out the name of this program on your favorite search engine and see what you can find.
Hopefully you can find something that will help you get the most out of this program and computer.
Sincerely,
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

Lenovo ideapad s400 startup problem

i have lenovo ideapad s400 with windows7 was working good, but now its hanging Starting Windows please help

hi kuraysi,
Welcome to the Lenovo Forums.
Just to check, if you boot in Safe Mode, are you able to load Windows? If booting to Safe Mode works, perform a clean boot and observe. This will isolate any possible 3rd party software that might be inteferring with the Windows startup.
If that doesn't work and Windows is hanging up on the loading screen then we're probably looking at a corrupted Windows file or a bad hardware. In this case, you may need to:
1. Reload the system via the OneKey Recovery (note that all ways on the OS partition will be wiped)
2. If reloading Windows doesn't work or the machine freezes up then you're prolly looking at a bad hardware (possibly the HDD).
Let me know how it goes.
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Lenovo IdeaPad Z710 Win 8.1 - Freezes und eine neverending Story...

Hallo Community, bin noch relativ neu hier und habe vor ca. 4 Monaten das o.g. Notebook erstanden.Seit ca. drei Monaten gibts permanent Probleme mit Freezes beim Startup. Meistens erscheint der Freeze nach der Anmeldung, gerne auch mal mittendrin, sodass es während der Anmeldung schon zum Freeze kommt. Nach einem Neustart passiert erstmal gar nix... lädt und lädt, irgendwann gehts dann. Das Problem taucht ca. alle 2 - 3 Wochen auf und gerne muss ich das Notebook mehrfach komplett vom Strom trennen und auf gut Glück neustarten. Was hab ich bisher unternommen?Energy Management neu heruntergeladen, anschließend auch Hardware-Scan (Langzeit) ausgeführt - dieser verlief ohne Probleme Laufwerksreparatur (was am Anfang vor dem Booten von Windows kommt, ist ebenfalls durchgelaufen.. hat länger gedauert, jedoch wurden keine Probleme festgestellt.  Folgenden Thread habe ich noch verfolgt: https://forums.lenovo.com/t5/Lenovo-B-und-G-Serien-Notebooks/Lenovo-G50-30-Windows-8-1-Boot-Probleme-ACPI/td-p/1824233 Allerdings weiß ich nicht, ob es exakt die gleiche Ursache ist, das Problem trifft jedenfalls von der Beschreibung exakt zu.Ich hatte früher sogar mal die Ursache von Windows 8.1. zurückgemeldet bekommen.. nur leider hab ich mir das nie gemerkt und somit weiß ich nicht, wo ich anfangen soll, zu suchen. Bevor ich mich an den Support wende, möchte ich daher mal anfragen, ob jemand von Euch noch eine Idee hat, was hier schlussendlich die Ursache ist? Treiber sind übrigens alle vorhanden, im Geräte-Manager habe ich keine Probleme feststellen können. Danke Euch und viele Grüße Marko50

hab ich durchgeführt. Was dabei aufgefallen ist, dass dieser ca. 3 Stunden bei 10% hängenblieb, dann aber mit nem reboot durchlief und 100%.. anbei das Log - wurde übrigens auch als Admin ausgeführt. Dateisystem auf C: wird überprüft.
Der Typ des Dateisystems ist NTFS.
Die Volumebezeichnung lautet Windows8_OS.
Eine Datenträgerüberprüfung ist geplant.
Die Datenträgerüberprüfung wird jetzt ausgeführt.
Phase 1: Die Basisdatei-Systemstruktur wird untersucht...
260608 Datensätze verarbeitet.                                                          Dateiüberprüfung beendet.
6194 große Datensätze verarbeitet.                                      0 ungültige Datensätze verarbeitet.
Phase 2: Die Dateinamenverknüpfung wird untersucht...
343508 Indexeinträge verarbeitet.                                                       Indexüberprüfung beendet.
0 nicht indizierte Dateien überprüft.                                0 nicht indizierte Dateien wiederhergestellt.
Phase 3: Sicherheitsbeschreibungen werden untersucht...
51 nicht verwendete Indexeinträge aus Index $SII der Datei 0x9 werden aufgeräumt.
51 nicht verwendete Indexeinträge aus Index $SDH der Datei 0x9 werden aufgeräumt.
51 nicht verwendete Sicherheitsbeschreibungen werden aufgeräumt.
Überprüfung der Sicherheitsbeschreibungen beendet.
41451 Datendateien verarbeitet.                                        CHKDSK überprüft USN-Journal...
37861400 USN-Bytes verarbeitet.                                                           Die Überprüfung von USN-Journal ist abgeschlossen.
Phase 4: Es wird nach fehlerhaften Clustern in Benutzerdateidaten gesucht...
260592 Dateien wurden verarbeitet.                                                      Dateidatenüberprüfung beendet.
Phase 5: Es wird nach fehlerhaften, freien Clustern gesucht...
210360437 freie Cluster verarbeitet.                                                       Verifizierung freien Speicherplatzes ist beendet.
Dateisystem wurde überprüft, keine Probleme festgestellt.
Keine weiteren Aktionen erforderlich.
933135359 KB Speicherplatz auf dem Datenträger insgesamt
91165504 KB in 197861 Dateien
    132792 KB in 41452 Indizes
         0 KB in fehlerhaften Sektoren
    395315 KB vom System benutzt
     65536 KB von der Protokolldatei belegt
841441748 KB auf dem Datenträger verfügbar
      4096 Bytes in jeder Zuordnungseinheit
233283839 Zuordnungseinheiten auf dem Datenträger insgesamt
210360437 Zuordnungseinheiten auf dem Datenträger verfügbar
Interne Informationen:
00 fa 03 00 da a6 03 00 ee 2b 07 00 00 00 00 00 .........+......
fb 10 00 00 4d 00 00 00 00 00 00 00 00 00 00 00 ....M...........
Die Überprüfung des Datenträgers wurde abgeschlossen.
Bitte warten Sie bis der Computer neu gestartet wurde. Soweit ich ersehen kann, schließt nix auf irgendwelche Probleme hin... oder überlese ich da was? Ich hatte jetzt HDD Guardian noch eingesetzt, um den allgemeinen Zustand der Platte zu prüfen => keine Fehler oder fehlerhafte Sektoren o.ä. Viele Grüße

Lenovo Ideapad S400 no arranca despues de sacarle bateria

Hola, ¿cómo están? Necesito saber si tengo algún tipo de solución, el caso es el siguiente: estaba usando la computadora normalmente, estaba con un USB 3G luego le saqué la batería encendida, (ya lo había hecho una vez antes, y después al ponerla y encender sucede que no arrancó y la dejé descargar y al cargarla y encender de nuevo sí prendió) pero en esta oportunidad hice lo mismo pero igual no arrancó, entro en recuperación y le doy a la opción de (no recuerdo si restaurar o que decía restaurar o recuperar, algo así) sin perder los archivos.. Pero en el proceso se sale la batería por no cerrar bien el "interruptor" entonces cuando la enciendo dice "recuperación, el equipo debe repararse,
No se puede acceder a un dispositivo requerido o este no esta conectado. Código de error 0xc000000f deberá usar las herramientas de recuperación de su medio de instalación. Si carece de un medio de instalación (como un disco o un dispositivo USB) pongase en contacto con el administrador del sistema o fabricante del equipo
Presione entrar para intentarlo de nuevo, f8 para configuración de inicio y esc para la configuración de firmware uefi.
Si le doy a entre sale
Recuperación
El equipo debe repararse
No se puede cargar la aplicación o el sistema operativo porque falta un archivo necesario o este contiene errores
Archivo: \WINDOWS\system32\winload.efi
Código de error: 0xc0000185
Deberá usar... Etc. Y las mismas tres opciones abajo entrar, f8 y esc.
Cuando la compré trajo Windows 8 Single Language y siempre que me pedía actualización lo hacía.
Yo compre un dvd de windows 8 SL para ver si lo podía reinstalar, lo coloco con un lector externo, muestra el logo de windows pero nada, a la media hora sale algo en pantalla azul con un he tratado de hacer un ISO en USB en la computadora de mesa de mi hermano que tiene xp 32 bit con rufus y con ese USB sale lo mismo, logo de windows y pantalla e negro, si entro con la tecla novo y le doy a recovery ella dice loading files.. Hace como si quiere encender, logo de lenovo el circulo cargando pero a negro y después lo mismo que debe repararse..
Yo le eliminé el office ese que tenía que descargar para usar ya que no traía ni word ni nada, le instalé uno con un dvd de mi hermano, hace falta ese disco para algo??? Que puedo hacer??? Perdí todos los archivos del disco duro?? No tiene arreglo?? Ayuda, gracias. El USB que uso tiene 8GB. Hace falta mas capacidad?
¡Resuelto!
Ir a solución.

Hola CRJ08 que tal,
El código que mencionas se relaciona con el erro al arranque de Windows, puede ser ocasionado por el proceso de restauración se pasmo en pleno proceso.
Ya has intentado crear un USB de recuperación desde otro ordenador con Windows 8 e intentar repara?
Dices que cargar una imagen de Windows para re-instalar el sistema de cero pero has modificado algo en BIOS?, luego del Logo de Lenovo carga unos círculos en pantalla negra quiere decir que intenta acceder ala primera carga de Windows al decirte que necesita reparar no esta cargando la imagen de instalación, ten en cuenta que una instalación de cero elimina todo en C.
Una guía para una instalación de cero http://forums.lenovo.com/t5/Windows-Base-de-conocimientos/Instalaci%C3%B3n-de-Windows-8-1-de-cero/ta...
Botón Novo http://forums.lenovo.com/t5/C-D-E-P-S-Base-de-conocimientos/Bot%C3%B3n-Novo/ta-p/1791535
Conseguir una imagen oficial de Windows 8.1: http://forums.lenovo.com/t5/Windows-Base-de-conocimientos/Crear-medios-de-instalaci%C3%B3n-Windows-8...
Un saludo.
@Antony_Vamu
Comunidad en Español English Community Deutsche Community РусскоязычноеСообщество
Mis Lenovo: Y560p,Z580,Z500 touch,S920,T400,G50-70 ,Soy voluntario no trabajo para Lenovo, las opiniones expresadas por mi no representan a Lenovo, no se responde a preguntas de manera privada debes crear un nuevo tema, números del centro de llamada Lenovo Aquí , reglas de participación del foro Aquí , si encontraste solución a tu problema marcarlo aceptándolo como solucionado!!!!!

Lenovo Ideapad S400 AMD ATI 7450m Driver for Windows 8.1

Someone know where i can download a working driver for windows 8.1 ?
The driver published for windows 8.1 in 16 october fails when i launch any game the driver crash
I reinstalled the so too and tried with amd website drivers but my card is no supported

Dear angelus
Welcome to Lenovo forums
what was the operating system that came preloaded on your machine
Thanks
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Lenovo Ideapad S400 touchpad stoped working

My touchpad stoped working and need help

Update!
This is by no means solved, but I do think it's >improved<.
I found a newer driver (v. 11.4.7.1). The mouse pointer still has some delay, but it isn't as unbearable as it was before. I do find that the left click "button" is not always reliable (the single tapping is more reliable). But it's better and corroborates my thought that this is mainly a software issue. I also disabled all the multi-finger functions.
The link for the new driver is here: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS032199
Let me know if you find this helpful!
J.

Lenovo ideapad s400 switchable graphics problem..!

Simply the switchable graphic ia not working on my device. Is there anyone who solved this issue? I fed up with sending my laptop to service. They say ' you have no problem about graphic card ' The second graphic card has not been working since we bought the computer. ??? I will use that comp. for experimantel porpuses: ) Because it is useless with the onboard graphic card.

hi kuraysi,
Welcome to the Lenovo Forums.
Just to check, if you boot in Safe Mode, are you able to load Windows? If booting to Safe Mode works, perform a clean boot and observe. This will isolate any possible 3rd party software that might be inteferring with the Windows startup.
If that doesn't work and Windows is hanging up on the loading screen then we're probably looking at a corrupted Windows file or a bad hardware. In this case, you may need to:
1. Reload the system via the OneKey Recovery (note that all ways on the OS partition will be wiped)
2. If reloading Windows doesn't work or the machine freezes up then you're prolly looking at a bad hardware (possibly the HDD).
Let me know how it goes.
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Lenovo ideapad S400, battery not charging when plugged in

Hi, I had the problem where the battery didn't charge at all even if it was connected in the right way and the charger was plugged in. So I started to search internet for possible solutions. Those I found where to 1) disable alt uninstall ac and acpi adapter in Windows Device Manager. Restart computer.. Not charging problem is related to some Windows issue. 2) Choose the alternative "maximum battery life" in Lenovo Energy management.. Neither worked after several and time consuming tries... The problem here is Lenovos "smart" Energy management system that prevents the computer from charging the battery to "save it".. Solution: Uninstall Energy Management (Publisher: Lenovo) under Program and Features in Windows Control Panel and the problem is solved.. And don't reinstall this **bleep**ty program again....

I should note that this unit is pretty new: purchased in august 2012.

Ideapad S400 Brightness Problem

I'm having a problem with a Lenovo Ideapad S400 Laptop on Linux. The brightness in any linux distribution is very low in comparison with windows 8 brightness.
Some people also had the same problem when downgrading from windows 8 to windows 7. See:
https://forums.lenovo.com/t5/IdeaPad-S-series-Netbooks/s405-s400-screen-brightness-issue-after-downg...
According to lenovo support, the problem is that brightness settings have 101 steps on windows 8 and only 16 steps on windows 7. See this picture to compare:
http://support.lenovo.com/en_MY/research/hints-or-tips/detail.page?DocID=HT076504
Is there a specific solution to this problem on linux? For example, a procedure to force the brightness, a kernel module, a solution to a similar problem in another laptop, etc.
Solved!
Go to Solution.

Hi, this problem was corrected on kernel 3.8.3 by the kernel developers! I'm happy to say that many lenovo laptops now work in linux. Unfortunatly, not in windows 7 yet.
Instructions on ubuntu:
-go to http://kernel.ubuntu.com/~kernel-ppa/mainline/
-folder kernel 3.8.3
-in our case, download linux headers...amd64, linux-headers...all-amd64, linux-img...amd64, linux-image-extra....amd64
-open the terminal
-sudo dpkg -i *.deb
-reboot and enjoy
PS: Intel has release a new driver for INTEL HD Graphics that works smoothly with ubuntu and it is easy to install.
instructions on ubuntu:
-go to https://01.org/linuxgraphics/
-the rest is easy to follow
i hope this will work also on other laptops and linux distributions

Ideapad s400 no prende

hola amigos mi lenovo ideapad s400 no enciende lae conecto el cargador y no ase nada ni parpadean los foquitos ya compre nuevo cargador y nada

Buen día,
Bienvenido al Foro.
Te recomiendo realices un drenado de energía lo debes realizar de la siguiente manera
1.retires la batería y desconectas el cargador y presionas el botón de encendió por 50 segundos esta acción la realizas en tres ocasiones luego de liberar la energía estática procedes a encenderlo
Espero sea de mucha ayuda esta recomendación y a la espera de comentarios
Gracias y Saludos,
Johan Oñoro
Support Specialist
Comunidad en Español English Community Deutsche Community
Es importante recalcar también que los foros suplementan los recursos de los usuarios de Lenovo pero no reemplazan el servicio técnico oficial. Para un listado de números de servicio sigue el enlace: Numeros de Soporte

Brillo Ideapad s400

Buenos dias,
instalé windows 7 en mi lenovo ideapad s400 y al instalar los drivers de la tarjeta grafica (Intel HD Graphics 4000), el brillo de la pantalla se redujo aunque sigue apareciendo como que está al maximo. ¿Existe alguna forma de solucionar este problema y recuperar el brillo perdido?
Un saludo, y gracias de antemano.

Automáticamente Windows instala uno cual fue la versión que instalo para compararlo con la versión de la web de soporte y ver si el problema se soluciona en tema software.
Con la versión que instalo Windows puede intentar ir al link que le pase antes y que le instale una actualización.
Hay que descartar tema software, puede ir a las configuraciones de la BIOS cuando este hay intente subir el brillo con los atajos de teclado, este método fue una de las primeras soluciones en tema brillo hasta que se detecto que el problema pasaba por tema controlador de la Intel.
Un saludo
@Antony_Vamu
Comunidad en Español English Community Deutsche Community РусскоязычноеСообщество
Mis Lenovo: Y560p,Z580,Z500 touch,S920,T400,G50-70 ,Soy voluntario no trabajo para Lenovo, las opiniones expresadas por mi no representan a Lenovo, no se responde a preguntas de manera privada debes crear un nuevo tema, números del centro de llamada Lenovo Aquí , reglas de participación del foro Aquí , si encontraste solución a tu problema marcarlo aceptándolo como solucionado!!!!!

Hyper-V on Ideapad S400

Hi. Has anyone succeeded in enabling Hyper-V on Ideapad S400 under Win 8 64 ? It all seems to be okay, the MachineSLATStatusCheck says it is a SLAT capable machine, coreinfo -v says Hypervisor is present, VMX and EPT are supported, in Control Panel>System Security>System>Advanced System Settings>System Properties>Advanced>Performance>Settings says "Your computer’s processor supports hardware-based DEP", but the Hyper-V item does not appear as a Windows resource to activate. I installed the Windows Phone 8 SDK, and in the end it greeted me with "Hardware virtualization is disabled on this PC. You must enable it through the BIOS settings. For more information, see MSDN article at http://go.microsoft.com/fwlink/?LinkId=252010" and also with "Failed to add current user to Hyper-V administrators group.". I took a good look at the BIOS options, but the only one which seems to relate is "Intel Virtual Tecnology -Vanderpool technology", that I suppose is the Intel VT-d and is recommended to be disabled. Anyone ?

Keep in mind that Hyper-V isn't available in the base Windows 8 or 8.1. Pro is required.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Driver s400 win 8.1

Windows 8.1
I downloaded driver form support website, but when i installed bluetooth driver, my pc falled in black screen, can't restart, shutdown. When i did that pc not off, power button led still on, hdd on. That still showed when installed with win 8 driver
touch pad driver installed but wireless button not work, can't turn on or off wireless
some driver can't install, audio driver not support dodbly, lenovo energy managent can't install
so i have to use win 8 driver
one key recovery not work
quick start (FN + F3) not work
who can help me

Welcome to the Lenovo Community !
Try the fix provided in this Answer on the Microsoft Windows 8.1 discusson forum........
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/qualcomm-atheros-bluetooth-not-...
Owner & Operator of the following:
● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

Lenovo ideapad S10e Motherboard

Hi,
Any body knows from where i can buy a motherboard( system board) for my Lenovo ideapad S10e?

Hi and welcome...
with battery ?
or plugged in ?
Try the old hint remove powerplug remove battery press start for approximately 30 seconds..
insert powerplug press powerbutton ...
insert battery ..
hope that works
sincerely KalvinKlein
Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

Lenovo IdeaPad U410 - PowerButton Flashing LED

I have removed Battery and CMOS battery to trouble shoot this U410 which often will not POST.
If I plug in the AC power supply I press the power button very briefly it flashes on and off a few times.
Press to turn off then press again and it comes on and stays on, then it WILL POST and I get the expected:
CMOS battery failure
FI to continue, F2 to enter set up…..
F1 and it boots normally into Windows 7 but of course the date and time are way off…..
Can someone tell me what is happeneing when the Power Button LED flashes on and off?? Whatever it is..it is clearing the block to this thing POSTing..will always POST after this...

That really doesn't indicate much of anything as there are no light error codes for your model. The light is just an indication that the machine is trying to boot up before shutting down.
You might try stripping all the hardware out of the laptop and then see if the boot up is any different with and without the CMOS battery installed. Remove the hard drive, optical drive, wireless card and bluetooth if it is installed. If you have more than one memory module try them one at a time and in different slots.
Owner & Operator of the following:
● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

LENOVO IDEAPAD S400 Win 8

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