Lenovo Ideapad U410: part of screen is white

I have a Lenovo Ideapad U410 and the left part of my screen is uniformly white after turning on the laptop. It's a rectangle about 1 inch long, from top of the screen to the bottom.
I got this suddenly pretty much a month after buying the laptop (it appeared suddenly and I didn't do anything to cause it), and then the area of the white rectangle got bigger after I mistakenly dropped my laptop yesterday.
Would buying a new screen and installing it fix this, or could the problems be more besides the screen?
And is this covered by limited warranty?
Thanks.

Hi Dsav6,
As per your concern, I would suggest you to please re-install the graphics driver of your system from the below mentioned web link.
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073650
Afterwards, please restart the system and check if the issue still persists then it needs a personal assistance and it will be covered under warranty.
Regards,
Sameer
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Lenovo Ideapad U410 scrolling down with a grey screen

HI,
I just recently purchased the Lenovo Ideapad U410 and sometimes when I try to scroll down with both fingers, a grey line and background bar starts to come down and encompass the whole screen, rendering the screen and all my apps useless. And then on the right side, it shows the time and date squished togetherand I can't seem to get out of it unless I go back to the start and then open the desktop again.
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Thanks

It sounds like your hard drive is failing or has failed. It cannot repair the disk and is suggesting you back up and format the drive. Do you already have a backup?
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Lenovo IdeaPad U410 - PowerButton Flashing LED

I have removed Battery and CMOS battery to trouble shoot this U410 which often will not POST.
If I plug in the AC power supply I press the power button very briefly it flashes on and off a few times.
Press to turn off then press again and it comes on and stays on, then it WILL POST and I get the expected:
CMOS battery failure
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That really doesn't indicate much of anything as there are no light error codes for your model. The light is just an indication that the machine is trying to boot up before shutting down.
You might try stripping all the hardware out of the laptop and then see if the boot up is any different with and without the CMOS battery installed. Remove the hard drive, optical drive, wireless card and bluetooth if it is installed. If you have more than one memory module try them one at a time and in different slots.
Owner & Operator of the following:
● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
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Lenovo IdeaPad Yoga 13-Broken Screen

Hi guys,i bought a Lenovo IdeaPad Yoga 13.Now the screen is broken and it is in the touch screen mode.How do l disable the touch screen?
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Device Manager > Human Interface Devices > HID-compliant touch screen > Disable

Lenovo Ideapad U410 - no screen output or black screen, and just out of warranty

My kid has been using this laptop and loved it, but mentioned a while ago it was difficult to power it back on after turnned it off. However she managed to work around by putting it in hibernate/sleeping mode only, or recycling the system many times (by holding on power button to force it off). The issue was black screen (no Lenovo logo) but computer was on. I didn't pay much attention because she can still make it work, and I was too busy. Last week, there was a windows update (again) and the computer was forced recycle. It never comes back alive again. The same, computer is humming, but no any visual output on screen, just black. Tried novo button, bootable USB, external monitor, all no use. Check the warranty, just over by 2 months! Asked the service store, to fix will cost at least $200-$300 to replace the motherboard! It does not make sense when spent a bit more could buy a new notebook. But my kid liked it and it does not make sense to throw it away either, when it still looks pretty new and only being used very lightly (schoolwork only). It is sad, especially the brand has been gainning my trust. I probably don't expect a "good" solution either from Lenovo or community, but just throw my frustration here (only because have just registered the account and there is no support email or web form). If Lenovo want to make customer happy, the part shouldn't be so expensive for a short-lived laptop! Just by the way, there are many posts about Ideapad's black screen issue, and many blameed window 8.1 for the compatibility problem. It made me thought so too because the initial sympton was exactly the same. The best thing you should do: don't waste time on fixing the driver or config, get the hardware replaced as soon as you could when still in warranty. If not so lucky, probably think it twice next time when you want to buy a Lenovo.

Welcome to the Lenovo Community !
Sorry to hear of all the problems. Here are a couple of things to try........
First, try a reset of the BIOS. The procedure can be useful in resolving some hardware conflicts which your computer may have. Just do this......
1. Unplug the charger / adapter.
2. Press and hold the Power Button for 15 seconds.
3. Plug in the charger / adapter if needed and power up the system to see if the problem was resolved.
If you are comfortable working inside your laptop. try this........
Try the reset again with the battery removed.
If the reset didn't resolve the problem then you may have a failed piece of hardware preventing the bootup. Remove the battery, hard drive, optical drive, memory, wireless card and bluetooth if it is installed. Now try to power up the stripped laptop. With all the hardware removed you should have lights come on and it may possibly beep since there is no memory installed. If the laptop is showing signs of life start adding hardware one piece at a time starting with a memory module and boot up the laptop. If it doesn't power up try the memory in the other slot. Also try the other memory module separately in both slots if two are available. If it is still showing signs of life add another piece and boot. Do this for each item until it doesn't power up again. The last piece of hardware installed is your problem part.
The link below is for your model's Hardware Maintenance Manual. The manual will explain how to remove the various hardware items. When working inside your system please follow all precautions and recommendations that are noted in the manual.
http://download.lenovo.com/consumer/mobiles_pub/ideapad_u310_u410_hmm_1st_edition_mar_2012_english.pdf
There is also a Lenovo Training video that will show you how to remove the various items. These are listed in the FRU section.
http://service.lenovo.partner-management.com/content/CourseWarePublic/12769/player.html

Lenovo Ideapad U410: Display not working after sleep and/or restart

Hello all,
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This is an inconsistent issue that began yesterday 6/11/2013. When the laptop is left alone for a little and is turned on again, the display works, but after closing the lid (sleep) or pressing the button, the display fails to turn on upon awakening.
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I am facing similar problem - post sleep & sometimes on touchpad event - the screen gets stuck & a strange array of gray screen comes or the existing screen's colors get distorted & the laptop gets stuck.
model - Lenovo U410; 64 Bit; Windows 7 Home basic;, Intel core i5 processor
I have upgraded display drivers but that hasn't changed anything. Any help is appreciated.
Link to Image
Mod edit: Changed oversize pic to link per forum rule: 50k limit on pics. Please use a hosting site and a link or resize the oversize pics.

Lenovo IdeaPad U410 with windows 8 . I want add windows 7 64bit error

Hi,
i just buy this laptop that come with windows8, and i want install in dual boot windows 7 wich i use.
The installation from USB PEN DRIVE START , after change some bios boot setting, but i get the error:
windows cannot be installed to the disk. the selected disk is of the gpt partition style site
I read many forum ant it seem problem due to the raid configuration of the 2 disk coming from Lenovo.
I would like to mantain this configuration without delete all and format the hard disk, i just want add windows 7 in other partition . Is it possible?
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Hi all,
could not agree more!!! And I don't even wanted to upgrade but simply do ONLY a new, clean install of Win 7. As a result of the really crappy instructions (there aren't any, all that is available are various contradicting posts on the user forum) my machine now even does not get into BIOS anymore!
And I am currenty in Ecuador, bought the machine in Germany. When I called technical support in Germany all they said, we don't know, send us the laptop. That will esily be half a year until I get that laptop back!
And all because there is NO guide how to re-partition your HDD and SDD, set up the RAID correctly and install Windows!
Well, at least there is now light at the end of the tunnel. I got promised a solution how to at least get into BIOS again. Then I STILL have to figure out how to manage to do the clean install....
I would think it would take an experienced lenovo technican half an hour to write a decent installation guide and put it on the web as a PDF and that would avoid lots of hassle for gzillions of people who buy the u410. And how about actually making the current BIOS and flash instructions available? Can't be all that difficult really...

Reformat my Lenovo IdeaPad U450P and lost screen indicators

How do i get those indicators back. for instance when i hit fn+arrow up a indicator on the screen would show that the brightness is increasing. thanks.
Solved!
Go to Solution.

U450p drivers and software are here:
http://consumersupport.lenovo.com/en/DriversDownloads/drivers_list.aspx?CategoryID=209243
You should probably install most of those.
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Lenovo IdeaPad U410 StartUp Issue

I hope that someone can provide some assistance for me please?
I turned on my laptop about 3 days ago, when I boot up I receive a blue error screen saying that:
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and after 2 sec screen turns off and starts saying "preparing automatic repair" then again restarts and displays the above message This process is continuously happening and laptop is not boot normally
.Even when I power up using the Novo button, I get the 4 options or Normal startup, Bios, Boot Menu and System Recovery but each option brings me back to the above error screen.
-Whatever option I select I just get brought back to the above error message -
I don't have any disc or media as nothing came with the laptop, all OEM, and I have no idea what to do?

hi dilip0506,
Welcome to the Lenovo Forums.
Can you try the following:
1. Download the Windows 8.1 Enterprise ISO (90 day trial) and create a bootable DVD or USB (see this guide)
2. Boot from the disc or USB that you created in Step 1 and folliow this guide on how to enable legacy safe mode.
From here, you can try to:
- boot in Safe Mode / Last Known Good Configuration to isolate a driver issue
- Backup your files using the command prompt > notepad trick (check this guide for screenshots) or perform a System Restore, Refresh, or Reset.
3. If the above steps doesn't work and you have an HDD+SSD drive, try to boot in the BIOS, set the SATA Controller Mode from RAID to AHCI, save the settings then boot in Safe Mode and observe.
- this step will isolate any configuration / detection issues that's connected on the mSATA SSD.
- Link to picture
Let me know how it goes.
Regards
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Upgraded to Windows 10 on Lenovo Ideapad p400 touch, screen went dim

Hello,I just installed the free Windows 10 upgrade on my Lenovo Ideapad p400 touch last night. I woke up this morning and booted up my computer, and everything was fine until I attempted to change the brightness. When I tried to do this, my screen went very dim, and now I can't adjust the brightness (and I can't read my screen well, either). Normally, I would install/reinstall the video driver in order to fix this problem (recommended for other users with similar issues), but I currently do not see a Windows 10 version of the driver I need on the Lenovo website.I was wondering:a) if/when a new driver would be available to install (if that's the recommended solution)b) is there something else going on?c) Windows 10 allows you to revert back to Windows 8.1 within the first month of use. Should I just do this?d) Is the p400 touch capable of running Windows 10? Why or why not?Thank you!

Hello. I also have a Lenovo Ideapad p400 touch. Screen also went dim on me. In Windows 8.1 just uninstalling graphic's driver worked. It was Control Panel, Device Manager and then Display Adapters. That doesn't work with Windows 10. The other solution of rebooting and press the increase brightness key at the Lenovo logo somewhat works but it doesn't turn the brightness all the way up. So I found this worked for me: Go here: http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-p-series-laptops/ideapad-p400-touch-notebook/downloads/DS031547 And just download and reinstall the old graphics driver for Windows 8. That finally got me back to maximum brightness.

Ideapad U410 wont start - Motherboard failure?

So I purchased my Lenovo Ideapad U410 almost exactly 1 year ago. I bought it to use at college because of its slim design and lightweight. I have absolutely loved this computer up until a week ago when it unexpectedly wouldn't start. The computer was extremely hot and when I tried turning it on it cycled through 3 screens. The first was the Lenovo start screen, the second a screen with some writing on it and the third a black screen. I brought my computer into the tech people at my college and they said that my hard drives were perfectly fine, but that something was wrong with my motherboard and they didn't know what. I was told that my situation was pretty much hopeless. I've tired using the recovery button and everything, but nothing has seemed to work. Is there any hope for my computer?
I am extremely angered and frustrated that this happened so soon after the purchase. If this is the quality of Lenovo computers then I am never purchasing another one, and I will highly recommend all of my friends and family to do the same.
Here are the pictures of what the screen does:

I had the same problem .. I phoned Lenovo support, took it to nearest service centre and they replaced the motherboard as it was under warranty. It took several days to a week as the part needed to be shipped to them, however I got it back as good as new,
I have no complaints with the service that they provided.
You may even have an extended hardware warranty as Lenovo ship their product with flyers .. check your paperwork.
Also your consumer rights are not affected by the warranty period .. learn those and then discuss it with Lenovo support.

Ideapad U410 not working in Normal Mode

Hi,
My Lenovo Ideapad U410 has suddenly stopped working in normal mode. If I need to open a link or an important document, I open it in a safe mode.
Has anyone faced a similar kind of issue? I don't want to format the system as i would first like to know the root cause. The laptop is within a warranty period however Ideapads don't have an international warramty i guess.
Any help would be appreciable.
Thanks,
Akanksha
Solved!
Go to Solution.

akanksha24 wrote:
Hi,
My Lenovo Ideapad U410 has suddenly stopped working in normal mode. If I need to open a link or an important document, I open it in a safe mode.
Has anyone faced a similar kind of issue? I don't want to format the system as i would first like to know the root cause. The laptop is within a warranty period however Ideapads don't have an international warramty i guess.
Any help would be appreciable.
Thanks,
Akanksha
This is cause by some conflict/defective in the installed drivers. Try doing the procedure describe in this link. It also described on how to determine which is causing the problem.

Schlechte Garantieabwicklung - IdeaPad U410

Hallo. Ich habe das geiche Problem. Bei meinem IdeaPad U410 ist nach 14 Monaten sachgemäßer Verwendung und Behandlung das rechte Schanier gebrochen. Ich wies Lenovo darauf hin, dass mir Ihr Fall sowie ähnliche Fälle bekannt sind. So z.B. diese Forumsbeiträge: http://forums.lenovo.com/t5/IdeaPad-Notebooks/Kaputtes-Schanier-nach-nur-6-1-2-Monaten-bei-ideapad-n581/m-p/1396483#M2935 und http://forums.lenovo.com/t5/IdeaPad-Notebooks/S205-Display-Aufh%C3%A4ngung/m-p/584113#M228, ein anderer Kunde klagt über ein schwergängiges Schanier: http://forums.lenovo.com/t5/IdeaPad-Notebooks/Lenovo-z560-Geh%C3%A4use-Reparatur/m-p/491057#M151 wie es auch in einem Testbericht über das IdeaPad U410 Touch angemerkt wurde: "Das Display öffnet sich etwas schwergängig […]“ (www.notebookcheck.com).Diese Problematik ist Lenovo also geläufig. Meiner Meinung nach liegen dem Fehler im Zusammenbau zugrunde, eine straffe Montage einerseits und zu filigrane Konstruktion andererseits, welches zu einer verfrühten Materialermüdung führt. Auffallend ist, dass Anträge auf Reparatur im Rahmen der Garantieeistungen offensichtlich standardmäßig mit gleicher Begründung abgelehnt werden, nämlich, dass Schäden am Gehäuse des Gerätes auf unsachgemäße Handhabung hindeuten und daher eine kostenfreie Reparatur nicht gewährleistet wird.Ich habe daraufhin nochmals erklärt, dass mein Gerät stets vorbildlich behandelt wurde und die angemerkten Kratzer im Gehäuse in keinem Zusammenhang mit dem zerbrochenen Scharnier stehen - weder zeitlich noch technisch. Ich finde Qualitätsmängel des vorliegenden Ausmaßes und ein derartiger verfrühter Ausfall eines Gerätes sind nicht akzeptabel. Wenn es dennoch zu einem solchen Fall kommt, erwarte ich mir vom Hersteller Einsicht in die mangelhafte Verarbeitung und eine gewisse Kulanz bezüglich der Gebrauchsspuren am Gehäuse. Stattdessen wird offensichtlich verucht, dem Kunden Fremdverschulden zu testieren, um somit einer Garantieleistung zu umgehen. Obwohl ich von dem Support hier in der Lenovo.community rasche und hilfreiche Antworten gewohnt bin, möchte ich explizit um eine schnelle Annahme dieser Angelegenheit bitten. Lenovo/medion hat mir ein Frist von 2 Tagen (bis 26.März) gesetzt um zu reagieren, andernfalls wird das Gerät unrepariert zurück gesendet. Vielen Herzlichen Dank im Voraus.

Hallo,
letztens ist mir beim aufklappen meines Lenovo IdeaPad U410 auf der linken unteren Seite das Front Bezel entgegen gekommen. Die Verankerung des Scharniers in der Displayrückseite hatte sich gelöst. Meiner Meinung nach einer der Dinge die bei einem Laptop nicht schief gehen dürfen!!!
Der Laptop wurde im April 2013 gekauft.
Nun wende ich mich an den Lenovo Support und lande erst mal bei MEDION.
Gerät wird am 30.12.2013 eingeschickt. Heute am 16.01.2014 bekomme ich einen Kostenvoranschlag von MEDION mit der Standardbegründung: "Das Gehäuse des Gerätes weist Schäden auf, die auf unsachgemäße Behandlung zurückzuführen sind. Eine konstenlose Reparatur im Rahmen der Garantie ist daher nicht möglich."
Kostenpunkt: 124,70€ 15,00€ Backcover, 15,00€ LCD Bezel??? (warum sollte das ausgetauscht werden müssen? dazu besteht keine Notwendigkeit!) 74,79€ Reparaturpauschale. (alles Netto)
Welche Schäden bitte??? Das Gerät war bis auf den von mit geschilderten Fehler in top Zustand!!!
Habe bereits bei einer Recherche im Netz rausgefunden, dass ich nicht der erste bin dem MEDION auf unverschämte Art und Weise versucht die Garantieleistung zu verwehren.
Kann mir hier jemand vielleicht weiterhelfen, beziehungsweise hatte auch schon Erfahrungen in der hinsicht mit dem MEDION Reparaturservice?
Ich finde das einfach eine Frechheit. Wie zur Hölle soll ich den daran Schuld sein dass sich die Schrauben aus der Display back cover gelöst haben? Ist auf und zu klappen des Notebooks unsachgemäße Behandlung???
Hinzu kommt noch: das Schreiben ist vom 10.01.2014 und kommt heute am 16.01.2014 an??? Wohlgemerkt, im Schreiben ist eine Frist gesetzt 24.01.2014. Bei denen versucht man wohl alles um keine Garantieleistungen erbringen zu müssen.
Ich freue mich über jede Hilfe!!!
Viele Grüße
EDIT 16.01.2014 14:16Uhr:
Habe versucht den Service unter der auf dem Schreiben angegebenen Nummer zu erreichen.
Nach einer Ansage, dass es nach dem Ton 1,29€ kostet bleibt mir nichts anderes übrig als zu warten und das in Kauf zu nehmen. Doch nachdem Ton fängt die typische Warteschleife Musik für den Bruchteil einer Sekunde an. Danach werde ich einfach aus der Leitung geworfen - abgelegt. Das kann doch nicht wahr sein???!! Sowas nennt man ABZOCKE

Touchscreen for ideapad u410

Hi all.
I have u410 without touchscreen is possible to buy new touchscreen and replace it. Or is here any restrictions/ incompatibility in bios or ...
If is it possible where can i buy u410 touch version toucscreen and thanks.
Lenovo IdeaPad U410, Core i7 - 3517U, 8GB RAM 1600 MHz, 1 TB + 24GB SSD HDD, BIOS: 65CN15WW
Windows 7 Home Premium -> Windows 8 Pro RTM (upgraded without problems)

Lenovo support nothing ????
Lenovo IdeaPad U410, Core i7 - 3517U, 8GB RAM 1600 MHz, 1 TB + 24GB SSD HDD, BIOS: 65CN15WW
Windows 7 Home Premium -> Windows 8 Pro RTM (upgraded without problems)

IdeaPad U410 SSD/Hibernate Errors

Hello.
- My laptop is a Lenovo IdeaPad U410 Touch
- It's purchased in the UK
- My Laptop no longer goes to Hibernate mode.
- It has a very slow startup time as well.
- It display very often the error message "windows has detected a hard disk problem" shown on the screenshot at
https://www.dropbox.com/s/odqnkum8opt4jfb/ssd-failure-message.png
- I did a check online and it says it's under warranty
Please, what are the steps to follow to get this fixed?
Thanks for your help.
Arcadius.

arcad wrote:
Hello.
- My laptop is a Lenovo IdeaPad U410 Touch
- It's purchased in the UK
- My Laptop no longer goes to Hibernate mode.
- It has a very slow startup time as well.
- It display very often the error message "windows has detected a hard disk problem" shown on the screenshot at
https://www.dropbox.com/s/odqnkum8opt4jfb/ssd-failure-message.png
- I did a check online and it says it's under warranty
Please, what are the steps to follow to get this fixed?
Thanks for your help.
Arcadius.
Try doing an OKR backup. Click OneKey Recovery icon and select backup. Specify an external drive (do not use the failing hdd). Make at least two backups just in case the first one is defective. Call tech support in preparation for a replacement job.

Lenovo Ideapad U410: part of screen is white

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