Lenovo Iomega ix4-300d Disk Firmware Upgrade

Hi guys,
Is there a any way to upgrade my Seagate ST2000DM001-9YN164 Firmware from the IX4-300D device?
The Seagate have a firmware upgrade utility, but is a livecd and it is for i686 hardware.
Solved!
Go to Solution.

We do not recommend or see it necessary to update the firmware unless you have firmware CC37 or lower. Is there a particular reason you wanted to upgrade the firmware? These drives should work with our device without needing to update the firmware.
If you want to upgrade the firmware, then you will have to do so manually by taking the hard drives out individually and connecting them to your computer. Seagate has a program called SeaTools (http://www.seagate.com/support/downloads/seatools/) that you should be able to update the firmware with. However, be advised that if you are in warranty and perform the update and the device is damaged, it will void your warranty.
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Similar Messages

  • Ix4-300d disk firmware

    Hi,
    I recently bought ix4-300d with 4 2TB ST2000DM001-1ER164 (firmware CC25). Already having updated the devices firmware I saw on this thread 1524192 "We do not recommend or see it necessary to update the firmware unless you have firmware CC37 or lower". Now considering I have CC25 and the latest version by seagate is CC4H I was wondering how to upgrade the drives. I am fairly technical but I do not want to void the warranty so was looking at an official solution.
    Thanks

    Hello gsharad007
    LenovoEMC does not have a firmware (seagate firmware) update utility that will run through the ix4-300d.  If you wish to update the internal hard disks' seagate firmware, please go to the seagate support page to download any updates and apply them to the disks outside of the ix4-300d chassis.  This would not void the warranty on the ix4-300d.
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

  • Thumbnails missing ix4-300d after firmware upgrade

    Eeverything was working well until the upgrade. I am using a WDTV live and the Ix4-300d together and accessing the NAS via media server on the WDTV. Tried restarting both and checking for updates but the WDTV has no thumnails anymore. I am not a techy but am stumped. Any suggestions

    same issue here. i plan to finally call into Lenovo support on this; really annoyed w/the last firmware update. wish i woudl have just stayed on the prev version.

  • IX4-300D frozen at 69% during filesystem repair

    My Lenovo/Iomega IX4-300D had the filesystem error, so I did the offline repair, but it's been stuck all night att 69%, and neither web nor SSH nor the lcd on the front respond to anything...
    I obviously have no choice than restarting the thing, but I *am* curious if others have seen the same, and whether a cause is known?
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    NM! Looking at DMESG gives me the info I need:
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    md/raid:md1: read error not correctable (sector 393388736 on sda2).
    md/raid:md1: read error not correctable (sector 393388744 on sda2).
    md/raid:md1: read error not correctable (sector 393388752 on sda2).
    md/raid:md1: read error not correctable (sector 393388760 on sda2).
    md/raid:md1: read error not correctable (sector 393388768 on sda2).
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  • Access Denied ix4-300d

    I tried enable SSH on Iomega ix4-300d but always return Access Denied. Follow this steps:
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    Click the “Allow remote access for support (SSH and SFTP), and then click apply.
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    Hi, 
    We do not support customer access through SSH. If you attempt to do that on your own and something happens to it, the only support we offer to fix it, if it is under warranty, is to flash it back to factory settings which is completely data destructive. 

  • Ix4-300d MPG AVI Thumbnails

    Hi,
    I have a ix4-300d runing firmware 4.1.108.32627. I am unable to, and have never been able to, get thumbnail images (jpg format) of DVD covers to display on either my PS3, Raspberry Pi (Kodi/XMBC) or Windows 7 machine running Kodi. I am able to play the video files on either machine without any problems.
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    Can anyone tell me what I need to do to get the images displayed?
    Thanks 

    Hello macnero and parrish
    As suggested here and here   There is a Lifeline firmware SDK application for ARM based devices (EZ Media, ix2-ng/dl, and ix4-300d)
    You would need to contact support in your region,  advise support that you are having issues viewing coverart/Thumbnails via the built in Twonky media server feature and would like to get the SDK application for your device.  This is to avoid confusion over missing icon thumbnails in the Lifeline web management interface, which is handled differently.  
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

  • Rsync Copy Job Failure ix4-300d

    I'm trying to run Copy Jobs between two new ix4-300d devices Firmware 4.0.6 I prefer to use SSL and rsync. So far I can't get it to work.
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    Solved!
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    Got it solved. I need to add the remote ix4 as a trusted device to my local ix4. Eventually figured out how to do that. Copy Jobs run fine now with rsync.
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  • Iomega Storcenter ix4-300d stuck at 95% after firmware upgrade

    Hi,
    I upgraded my device after I got an email that there is a new firmware:
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    Hello BelgianTomas
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    Next would be to try moving the internal disks to different bays to see if a different drive order wil allow the unit to boot. 
    If that does not help, LenovoEMC suppor should be contacted for more advanced options.
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

  • Upgrading HDs on ix4-300D

    Hi there, I have a ix4-300D with 4 x 2Tb HD on R5, I would like to know if there is a procedure to upgrade the hard drives to new ones of more capacity without loosing the actual configured raid, I mean, not needing to pivot the data, and if this procedure exists, how safe it would be. One way or another, I want to upgrade to 4 x WD60EFRX or WD50EFRX, are those drives supported ? do I need any firmware upgrade? thanks

    Hello lean296
    The WD50EFRX 5TB disks can be used on the ix4-300d, see the updated approved drive list here.  You would need to be at least running a 4.x.x firmware,  it is highly recommended to be using a 4.1.x firmware though. 
    As for the upgrade process,  you technically can replace one disk at a time an allow the unit to boot and reconstruct after every disk replacement, however this will only use your previous disk's capacity.  To be able to utilize the full capacity of the new disks you should follow this guide and backup/copy your data before begining.   
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

  • Cannot update to Firmware version 4.1.108.32627 on ix4-300d

    Just bought an ix4-300d with 4-3Tb drives.  I cannot update Firmware to the latest version.  After uploading to the NAS, when I click 'Apply' or 'Apply all pending updates", I see a message that says "The update file is being decompressed".  After several seconds, I then receive dialog box that says, "Error – The software could not be updated."
    Any ideas what the issue could be?  Are there any log files to look at?
    Current Version:         4.1.102.29716
    Upgrade to:                 4.1.108.32627

    Hello dcsantis
    Check the event log for any abnormal storage alerts such as degraded storage, recoverable errors, missing drive alerts, etc.  Those sort of alerts could contribute to the firmware update issue.
    Some basic steps to try for the issue:
    Re-download the update file again and check the md5 checksum from the download page.  If the checksum fails, try downloading from a different browser or computer and check it again.
    Try uploading and applying the file using a different browser or computer.
    Try re-seating all disks with the unit off, then try uploading and applying the update file again.
    Try swapping disks 1 and 4 to opposite bays, then try uploading and applying the file again after booting.
    LenovoEMC support should be contacted to create an incident if the above steps do not work.
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

  • IX4-300D firmware downgrade

    Upgraded firmware to 4.1.112.33292 for added security, Now there is not enough space to install optware. I get as far as installing gcc and then error installing python. My previous firmware was 4.0.4.14600, so I tried to download this version from http://download.lenovo.com/nas/releasenotes/lifeline-rn-v4.0.4.pdf which refers to the link: ftp://asgimage:[email protected]/h4c-
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    5cramble,
    Please see my reply on your other thread here:
    https://forums.lenovo.com/t5/Iomega-Desktop-Network-Storage/IX4-300D-firmware-downgrade/td-p/2139824

  • Ix4-300d firmware update canceling

    Hi,
    im trying to update my ix4-300d from version 4.0.4.14600 to version 4.1.104.31360.
    I downloaded the h4c-4.1.104.31360.tgz and checked its md5: 54b576b17f4628ee5465880418a37e0b to be sure it was not corrupted during download.
    Then I upload the tgz-file to the NAS using the Web-Management and click to apply the update. He starts to decompress the update-file, but after a minute he jumps back to the management-page again and the systemlog states
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    If I connect over ssh and check the md5 of the update-file, its still the same hash as stated on the lenovo-website, so the update-file itself is definitly fine.
    md5sum /mnt/system/upgrade/staging/firmware/upgrade.bin  gives the same hash 54b576b17f4628ee5465880418a37e0b  .
    I can see in top that he tryies to decompress the upgrade.bin through openssl and gzip and tar but is failing somehow.I did not found a logfile for this procedure yet.
    Any Help appreciated.
    regards
    starlight

    Hi,
    found a logfile which states:
    2014/11/09 13:14:16.747608: svcd[2008.2680]: (3942) DIAGNOSTIC: administrator: update firmware.
    2014/11/09 13:14:16.914177: svcd[2008.2680]: (4907) ERROR: administrator: Illegal arguments
    2014/11/09 13:15:00.055471: svcd[2008.2680]: (3933) DIAGNOSTIC: administrator: upg_tid: 1329517536
    2014/11/09 13:15:00.136005: svcd[2008.2680]: (4440) INFORMATION: administrator: Updating software to version .
    2014/11/09 13:15:00.153681: svcd[2008.2680]: (4255) DIAGNOSTIC: administrator: upload->exiting(65590)
    2014/11/09 13:15:18.241847: svcd[2008.2755]: (1618) WARNING: Source image 'apps' (701255680) too large for target '/mnt/boot/images/apps.upgrade' (46297088)
    2014/11/09 13:15:18.255083: svcd[2008.2755]: (1150) ERROR: Update Failed: Update Image bundle file is corrupted
    2014/11/09 13:15:18.255690: svcd[2008.2755]: (4441) ERROR: The software could not be updated because the update file is corrupted.

  • Ix4-300d JBOD as truly independent disks

    When I first bought the ix4-300d, I instlaled just one drive.  I just tried installing a second drive, but I cannot get the two drives to show up as two truly independent drives, just one volume.  I want to choose the drive in whch I can store the data on.  It doesn't look like this is possible.  Can the firmware be upgraded to have this ability?

    I would not put too much hope on this.
    As far as I have seen the ix4 -series never has been designed for supporting more than one volume ( either JBOD or Raid). You could try with iSCSI-Configurations, but I never have seen that alive yet.

  • Lenovo ix4-300d and 4 Hd 6 tb red

    Hi first of all sorry for my english, 
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    the fourt one I bought 3 days ago and I try to install 4 6Tb red wd inside it in Raid0 here is the problem...
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    then I try to put Raid 5 ( the only I can choose beside Raid 10 )  but in 36 Hours the data recostruction
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    Can someone Help me please?
    Can someone give me some advise?
    Did you know a Nas that work in Raid0 with 6tb and 8 tb disk?
    Ty in advance.

    Hello Nico84
    1.  The ix4-300d will probably be able to use 6 TB HDD's if only 2-3 were installed and depending on the protection mode( 2x 6TB disks RAID 0, 3x 6TB disks RAID 5).  However the limitation your are running into is that the the ix4-300d's Marvell Armada XP 1.3GHz MV78230 processor is only 32 bit and has the 16 TB ceiling.  
    2.  The ix2-dl and px class devices can officially support 6TB HDD's in RAID 0 or NONE. 
    3.  Please check with these retailers/resellers about lenovoEMC devices in your region.  Where to Buy
    4.  With any 32 bit system the capacity limit for a volume is 16 TB.  With the ix4-300d the max supported is 4x 5TB disks in RAID 5,  this would roughly yield a 15 TB volume.  
    What you are attempting with the 4x 6TB HDD's in RAID 5 would roughly yield a 18 TB volume, which is above the 16 TB volume ceiliing for the unit's processor.
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    If you are fully intending on using 4x 6TB or larger disks, then a px class unit will need to be used. 
    I hope this better explains the situation you are having.
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

  • Ix4-300D as iSCSI target cause alert disk is full

    I am using ix4-300D with RAID5 as iSCSI target.
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    Thank you for your reply.
    I gave up to use 11% of diskspace as iSCSI target of VMware ESXi because catching alert message is more important for production environment.  I hoped interface to disable some type of alerts.
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