Lenovo offering Windows refunds in Germany

I know from several people in Germany that Lenovo is offering Windows refunds of 30 Euros for people who do the following:
turn down the Windows EULA agreement
mail back the Windows serial number tag on the bottom of the laptop
return any Windows media
write a letter stating they will not use Windows
There is a standard pdf for people to send instead of a letter. I have a copy of this file. Let me know if you'd like me to email it to you.
How about doing the same for here in North America? I seriously want to buy a T61 laptop but will NOT PURCHASE a Windows license. I hear Dell will be expanding their Linux offerings to the XPS line of laptops. Unless Lenovo offers Windows refunds I will probably purchase a Dell with Ubuntu preloaded.
LENOVO, DO THE RIGHT THING. OFFER WINDOWS REFUNDS!! WE DON'T WANT TO PAY FOR SOMETHING WE WILL NEVER USE!!
Message Edited by hackmeister on 01-03-2008 02:43 PM

Hi Hackmeister, welcome to the forum,
a link would be a nice idea.
I'm in germany and haven't heard anything about such an offer, unofficially or otherwise. I would be interested in more details.
THX in advance
Andy ______________________________________
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How do I get a windows refund?

Hello,
I recently purchased a ThinkPad from lenovo.com. Unfortunatelly, the website did not offer a choice to buy it without an OS, forcing me to buy it with windows. As I don't use Windows, don't have Windows, I should not pay for it.
Does anyone know what the procedure is for obtaining a Windows refund from Lenovo? So far I sent them a letter requesting the refund along with a photo of the ThinkPad with Xubuntu GNU/Linux as proof that I don't use this awful OS.
TIA

hey Hexter,
welcome to the forums.
with regards to this, the best people to answer will be the marketing team which can be contacted via
866-968-4465
Monday-Friday 9am-7pm (EST)
WW Social Media
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U510 - does Lenovo offer support for standard issues?

Hi, I wonder if Lenovo offer any support for the very common issues that this product of theirs has?
1. This products energy management reacts to low battery by shutting down the wifi totally, and you ar not able to turn it on again in other ways than recharging the battery to a high percentage, plus shutting down and restarting the computer totally. This is incredibly disturbing, almost as disturbing as the fact that Lenovo seems to have put no effort in solving the problem. Does Lenovo not have aim to help its customers with this? No updates in the energy management system? No work-arounds? Some users say they have uninstalled Lenovo Energy Management 8 and installed version 7 but it does not install on my Windows 8.1.
2. This product has what Lenovo calls a "Mini-VGA" port. With my U510 there came an adapter for connecting standard VGA cables to the port. It did not work and I have found no evidence of anyone getting it t work, only problems with it. And not a single answer regarding the problems by Lenovo? Has anyone got an answer about how to get it to work, or has someone found that their mini-VGA works with an adapter? Did anyone get help by Lenovo? (Not me) Please share if !
3. The Touchpad of this computer might work in the beginning (or at least I have found some posts claiming that it did) but most seem to have the same problem as me, the touchpad being very coarse and clumsy, running away and not reacting to right-button clicks very often. I have found no answer by Lenovo regarding this problem. Getting a physical guarantee service would have taken more than a month, a time lapse which was impossible for me to take without a computer. Anyone got a software solution by lenovo for this one, or is it a physical error in this model?
Cheers Ben

answer to 2. if you had the adapter connected to your laptop and a cable from laptop to monitor make sure you press fn + f3 after that will let you enable so laptops screen appears on monitor or tv you connected to if it shows up as black pic

I got a new lenovo desktop windows 8.1,installed itunes and synced my ihone 4 no problems. then i imported a cd of songs which showed up in recently added but not in main library ,therefore it did not sync to the iphone. how can i get new songs to ap

i got a new lenovo desktop windows 8.1,installed itunes and synced my iphone 4 no problems. then i imported a cd of songs which showed up in recently added but not in main library ,therefore it did not sync to the iphone. how can i get new songs to appear in the main library and sync properly
thanks
john

Check the songs are really not in the Music section of the library by clicking the magnifying glass in the search box and unticking Search Entire Library if it is ticked, then typing in the name of the album. If the tracks still don't show try closing iTunes and deleting a hidden file called sentinel from inside your iTunes folder. This should make iTunes run an integrity check on the database when you start it again. Make sure the tracks are checked before you try syncing again.
tt2

CD rom does not appear in boot menu in lenovo G500 windows 8

Hello
I want to format my lenovo G500 windows 8 and install windows 7 but I can't because the CD rom does not appear in the boot menu
Solved!
Go to Solution.

Hi obaid, welcome to the forums,
you will need to change some settings in the BIOS, these changes are explained in the following linked to thread;
http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/Downgrading-from-windows-8-to-windows-7-on-Len...
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Bluetooth not working in lenovo g580 windows 8 pc

I have a problem with my bluetooth in lenovo g580,windows 8.
It wasn't working properly,so I tried to update the drivers....now bluetooth is not working at all...
I can see the bluetooth icon and it is turned on,but I am not able to use bluetooth.The share with bluetooth option does not appear.
Whenever i try to install a driver,it says the admin has set policies to prevent this.
I downloaded the drivers from lenovo again and tried to install them,but they didn't get installed.
Somebody please help me.

me two same problem please we want answer

Whats the default windows theme on machines preloaded by Lenovo with Windows 7 ?

Hi,
I was just browsing through Windows 7 settings and I changed the default theme to some different one by accident.
The question is: what is the standard, default winodws theme for machines preloaded by Lenovo with Windows 7 ?
Is is the Think Default or Think_theme ?
Thanks

Relatively sure they're the same; it just changes the wallpaper and the Aero color from what I can tell.
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Lenovo Microsoft Windows Conversion Kit

Have just purchased nine T500 thinkpads and am in the process of building the first one. The T500's have been shipped with Vista Business, so I'm trying to roll back to Win Xp Pro.
The laptops shipped with the Lenovo Microsoft Windows Conversion Kit - disks and writtend intstructions. Herein lies the problem..........
I've changed the boot order to relfect the ATAPI CD0 and have followed all the printed instructions up to step 12; " Remove the disc when prompted. Click OK and then restart your computer. You will then be prompted for a Supplemental Recovery Disk.
I do have another disk supplied which I guess is the supplemental recovery disk, however I keep getting the message to insert a disk called "final C".The screen then changes to a process screen where I can select the location of a file and then choose what to do with it. Inserting the second CD\DVD does nothing.
I've tried the disks in differeing order and it seems that the correct order is the rescue and recovery disk first then the Product Recovery Disk second. It doesn't work the other way around as I've tried!!!!
The instructions do not make any mention of this step or this message. Because of this I've spent almost the whole day trying to find a way around this without sucess.
I really need to get this sorted and roll back to XP - as a lot of our apps just won't work with Vista at present. I also don't have an install disk for a copy of Win XP. So this conversion kit is really my only option.
I would be really grateful if anyone could help me overcome this issue or at least point me in the right direction.
TIA.
Solved!
Go to Solution.

London_exile wrote: I keep getting the message to insert a disk called "final C".
That's normally associated with recovering a system from a created image. Are you booting from the boot cd and then selecting to recover to factory installation?
Or, if you only have 2 discs, when you get the message for the supplemental cd click on No and then insert the other disc you have and click on OK.
Hope this helps
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Can I still get the free upgrade to WIndows 7 that Lenovo offered when I purchased?

I purchased in July 2010 (so my warranty ran out in July 2011) and had to get Windows XP Pro because we were running an application that would not yet run Windows 7. They have finally worked it out, and I'm ready to move to 7 - can I still get this from Lenovo? Was it by any chance loaded on this machine (SL410 - 2842-GCU) for me to upgrade? Thanks for any advice.
Matt

I tried to find the system specs from the model number you gave,there seems to be a typo error. You can check here if yours came with Win7 and order it from lenovo for a nominal fee
http://support.lenovo.com/en_US/default.page?
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

How to avail Lenovo's Windows Downgrading Offer?

Has anyone tried obtaining Windows XP CD from Lenovo as mentioned here:
Downgrading from Windows Vista to Windows XP
Three supplementary questions:
- The page says "Fees may vary". How much are they charging?
- Do they send it by post?
- There is no Support Centre for Thinkpad in Pakistan. What is the procedure for people in countries without Support Centres?
Would appreciate helpful replies.

If you didn't get it with your machine when it was shipped to you, you can try calling them and if your still under warranty, they may be nice and send you a set (as they did for me); otherwise, the fee is $41 (I think) and they will mail it to your address.
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Lenovo S205 & Windows 7 64bit. Problems with graphics, please help

Hi,
I recently bought a Lenovo s205:
AMD E-350
It came with 1GB but I upgraded it to 4Gb RAM (1333 running at 1066)
Windows 7 64 Ultimate.
I have tried also Windows 7 32 (Professional, ultimate) and all versions give me the same problem, I will explain here:
I have tried in AHCI mode and IDE mode from the bios and done fresh installs of Windows. Still the same.
After installing all the drivers, I get randomly in different programs "black" or sometimes "white" menus. Whenever I set the cursor on the menu (White or black part), the letters start showing up.
On Firefox for example, it happened where you write the address (Ex: www..) And when searching images too.
I have tried the original drivers that the Lenovo's website has for the S205 and the latest from Ati/AMD and nothing solves the problem.
What can this be? Faulty ram? Faulty OS? Problem with the graphic card drivers?
Please help, it is so frustrating.
Thank you so much.

Thank you very much for your help.
I will try capturing some screenshots if that helps.
I can discard the problem with the ram at the moment. I have tried a new set of ram (two 2gb modules = 4gb in total). The problem persists, even when they are tried individually. I also tried the original ram module the Lenovo came with (1module of 1gb), alone. Problem persists too.
However, I do not have a problem trying the VGA output. Will this help too? As I do not have any screen with HDMI at the moment.
What I will do too, is to try a Windows 7 from another disc, a Home version 32 bit. I hope this can get the problem fixed.
The main issue is that I bought this computer from Germany (From a store on eBay) and came with DOS. I will have to return it to the seller, I assume, if the rest fails to show any improvements.
Thank you for your reply and any more suggestions are welcome.

ACPI\VPC2004 Unknown Device - Lenovo g560 windows 7 pro. x64 installed

I just bought Lenovo g560. And installed windows 7 pro. x64 and installed drivers from driver cd shipped with laptop (windows 7 drivers). After installed all drivers still I had one device unknown ; device id = Acpi\Vpc2004. In the Windows 7 solution center, there was message about download energycut and install. I downloaded and install energycut. But nothing changed and power management option program not working too.
I googled so much and couldn't find any solution.
+++
Actually there very interesting situation, there is any driver or support about lenovo g560 on lenovo global support site. And auto detect is not working too.
Did I made mistake to buy lenovo instead of thinkpad???
If somebody have solution about this acpi\vpn2004 driver please help.
Because like that when sleep or lid laptop not waking up.
After hibernate and start computer, having blue screen and system halted message. until start without resume system.
Solved!
Go to Solution.

I googled this: "ACPI\VPC2004 Unknown Device"
Third hit was THIS at another Lenovo forum.
Is this your solution?

Lenovo G560, Windows 8 and Hiren's Boot program

I installed Windows 8 on my Lenovo G560 and one partition of my Harddisk has some errors. I have tried repairing it with the Windows Repair Utility program but the drive errors continue to occur. Previously when my machine was running on Windows 7, I used the Hiren's Boot 15.1 to repair any harddisk errors. However, since upgrading my laptop to Windows 8, Hiren's seems to fail to work citing time out when trying to read the Harddisk. I have no idea why. I was hoping if anyone has used another version of Hiren's on a Windows 8 that has worked perfectly to assist me. Any help will be much appreciated.

Hi
Welcome To Lenovo Community
We are really sorry to hear about the issue you are facing,
Please try using the Lenovo Hard drive Quick test
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-70578
You may also refer below thread explaining how to use inbuilt hard disk scan of windows 8
http://www.groovypost.com/howto/windows-8-new-disk-error-checking-feature/
Do give this a try and let us know
Hope This Helps
Cheers!!!
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
How to send a private message? --> Check out this article.
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Lenovo B575 Windows 7 Blue Screen BCCode 9f

Hello recently my Lenovo B575 has been shutting down by itself lately. But only thing that they gave me information is about this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004D9AA00
BCP3: FFFFF80000B9C518
BCP4: FFFFFA800764D790
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\101213-28298-01.dmp
C:\Users\Albert\AppData\Local\Temp\WER-94443-0.sysdata.xml
Pleae help urgent! Thank you

Do a factory reset to rule out any BSODs caused by software installed or faulty drivers.
Jonas
Microsoft MVP: Windows Consumer Expert
Yoga Tablet 2 10 || ThinkPad X1 Carbon (20A7007MPH) || ThinkPad Helix (3698-6EU) || IdeaCentre B540
Twitter: @jonashendrickx

Lenovo Yoga Windows 8.1 Update Solution Thread

Before you attempt anything, I would suggest you read it first . This is probably not a conclusive guide for everyone's situation.
I updated to Windows 8.1 about a couple of hours ago and it's screwed up everything. I noticed users on this forum having a load of problems too so here's my 'roughish' guide on resololving all the issues that affected me (Lenovo Yoga 13 (2191))
Lenovo have release some official upgrade literature (incl rough solutions)
http://download.lenovo.com/lenovo/content/windows8-1/upgrade/ideapad/index_en.html
You are going to need to download new drivers and reinstall a few apps.
Windows 8 Drivers (Back them up - Do not delete them)
This is what I've done. All of your drivers will be stored in c:\Drivers if you haven't got a custom installation. I would move everything in there into a new folder (C:\Drivers\Windows 8) so you have a historical backup because the Windows 8.1 may not upgrade them all.
Windows 8.1 Drivers
Go here;
http://support.lenovo.com/en_GB/
Click Drivers & Software and search Yoga. This link should take you directly there but they never seem to post right on forums so...
http://support.lenovo.com/en_GB/downloads/detail.page?DocID=DS032590
Change the filter to show Windows 8.1 as the OS. Download everything it displays and save it in a new folder (C:\Drivers\Windows 8.1).
Now you have all the new drivers ready to install. Go into your C:\Drivers\Windows 8.1 folder and install each thing in the list on by one. If they request a reboot I would suggest you do that before progressing onto another driver. Do this until everything is installed.
At the time of writing the drivers include;
Bluetooth/Wlan, Camera, Card Reader, Chipset (Important), Management engine, Alscontrol, Dynamic Platform & Thermal Framework & Graphics.
WARNING:
Updating Wifi drivers it may reset your settings (lose network passwords etc) so you may need to get your wifi pass to hand or skip this driver if you have no problems.
Graphics
My graphics went blurry. This was due to the HD graphics driver. This is in this pack. This fixed it for me, but in case it doesn't totally fix your problem, there is a suggestion to change a setting if problems persist of your graphics (Thanks Ezekial)
1. Right-click on Desktop and select "Screen resolution" option.
2. Now click on "Make text and other items larger or smaller" link.
3. It'll open "Display" settings page. You can also directly open "Display" window by selecting "Personalize" option from Desktop context menu and then click on "Display" link given at the bottom of left-sidebar.
4. Now enable "Let me choose one scaling level for all my displays" option and apply the changes.
5. Restart your system and your problem will be fixed.
Trackpad
If you have a problem where you lose your trackpad like I did, you can uninstall in that device manager but I would suggest you are careful in there. You can then click actions, and scan for hardware changes.
Get to Device manager this way;
Right click My Computer/This Computer and click manage. Down the left side look for Device Manager.
When updating the drivers (anything with an exclamation mark) you should right click and update drivers. Search in your new folder. If you installed all the above drivers you may have nothing here.
Airplane Mode Hotkey/Function
To fix the problem with the AirPlane mode not working you will need to go back to the above downloads page and change the filter to Windows 8 and look in Power Management. You will need that. I had to run it with Windows 8 compatibility and Run as administrator.
Lenovo Transition/Auto-Rotate/Keyboard Disabler
Download this;
http://driverdl.lenovo.com.cn/lenovo/DriverFilesUploadFloder/36071/Win8_lenovo_transition_x64.exe
(Thanks to the other th3is & mikey94025)
Uninstall Lenovo Tranisition.
Reboot.
Reinstall the downloaded version. If it fails at the end, reboot. If it's still sketchy uninstall, reboot and install again but with Windows 8 compatibility. Hopefully you won't need to do that though.
Sound
This was broken. Drivers haven't been updated so in device manage update from your "C:\Drivers\(Windows 8)" folder
Bluetooth
I haven't tested my bluetooth yet, but if your's is broken the drivers are in your "C:\Drivers\(Windows 8.1)" folder if you downloaded the drivers linked above..
Others
Citrix Receiver (I wouldn't expect this to affect the majority of you)
My desktop version of this broke. Maybe my custom installation, but a reinstall with the same commands fixed this.
Windows Update
I would suggest you enable this and make sure you are up-to-date. Swipe in from the right and search for update. Find Windows Update.
I would also update other apps & drivers (link on that page to download an update to enable this.
I don't seem to have any other problems. The support page Is not all completely relevant IMO and it has some drastic views on what you should do to upgrade. Just take note that McAffe may have also broken, so be careful on the net as you may be unprotected.
You may want to run through Device manager on anything you are still having problems with. Also depending on the age of your yoga there may still be other things you could update, but unless you have a problem, I wouldn't really worry too much.
Windows 8.1 also no longer pins your apps to the start page by default. Now just swipe up from the bottom to find your apps if you want to pin them or just search for them (swipe in from the right)
Good luck!!! Sorry if I missed anything.

Can you be more specific with the below, as I can't make sense of what you're referring to? I don't know what element size is at all, or where to change it. And, I don't know what you mean by unchecking a checkbox in the device manager as there are no checkboxes. More guidance and specifics would be appreciated.
* Change the element size back to recover from blurry text
* Go to device manager and uncheck that checkbox for the first of the USB devices in HID so that the touchscreen does always react on the first touch (this setting has been lost during the update process)

Lenovo offering Windows refunds in Germany

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