Lenovo S206 Waranty & Support Question

I bought Lenovo IdeaPad S206 before circa 1,5 years over Amazon Germany.
I am living in Vienna, Austria.
The device got broken and it needs repair.
I tried to check the warranty over Lenovo web page, however I couldn't find the serial number on the S206.
So the first question is -> where can I find the serial number of S206?
Furthermore, I got two papers/books when I bought the device - on the first stands "Begrentzte Herstellergarantie von Lenovo" (sthg like "Limited Warranty from Lenovo") and the second one "Notice Regarding Extenden Warranty".
On the second paper stands "Your computer is covered by 2-year (extended) warranty..."
Therefore, I suppose, since I bought the device appx 1,5 years ago, that the warranty is still usable.
Third question - where can I send the device for repair? I am living in Vienna - is there any Lenovo Service Center in Vienna? If yes, can somebody please provide the contact? Thx!
If not, where is the nearest lenovo sevice center, and can somebody please send the contact info?
Furthermore, is there any Lenovo Service Center in Sarajevo (there is a possibility I could take it for servicing over there as well)?
Looking forward to your answers.
Best regards,
A.

I still have problem with both finding the right serial number and with contacting support in Bratislava.
1) Regarding serial number, I tried to find it by typing the following command in CMD: "wmic bios get serialnumber". It yielded a 12-digit number. When I somehow succeded to contact Lenovo support in Bratislava, Slovakia, and when I told them the serial number, the answer was - "No, that can't be, because the serial number has to start with two letters".
I repeat - neither on the front nor on back cover of the laptop are any information/serial numbers. Moreover, the battery cannot be removed, because it's integrated in the device.
Question - who is right here - I or the Lenovo Supoort employee? If I am not right - how can I find the serial number?
2) The listed number on Lenovo sight for support in Bratislava is not the right one (0800 197 462)- it is not in use more. (At least that is the message I got when I tried to call them from Austria. I was dialing 00421 0800 197 462 and 00421 800 197 462).
I somehow googled the following number: 0850 232 406. This number is also not functioning. I was dialing the following numbers from Austria: 00421 0850 232 406 and 00421 850 232 406.
How I spoke to the Lenovo Support employee? I first had to dial +421 2 68 68 800 number (reception) and than they transfered the call to the support (after listening to voice answering machine for about 10 minutes.)
I just want to do one simple thing - get the confirmation that I CAN send the laptop to repair in Bratislava (my warranty should expire in December this year).
Looking forward to replies.
Regards,
A.

Similar Messages

Is there any way to contact verizon with a detailed cell phone technical support question?

Is there any way to contact Verizon with a detailed cell phone technical support question? I prefer e-mail so as to provide details (like I am trying to provide here). I have tried in-store personnel (no help at all) and the web chat - they just want to see me more data instead of helping me with my basic problem!
I CAN NOT GET ANYONE FROM VERIZON TO GIVE ME ANY HELP NOR CAN I FIND A WAY TO FILE A COMPLAINT. AT THIS POINT I JUST WANT TO DROP MY VERIZON ACCOUNT BUT I'M SURE THAT IT WILL COST ME A SMALL FORTUNE TO GET OUT OF IT.
Here is my issue:
Chat transcript removed as required by the Verizon Wireless Terms of Service
BELOW IS A SCREEN COPY FROM REDDIT ABOUT SOMEONE WITH THE SAME PROBLEM WITH A VERIZON CELL PHONE
So last night my RAZR MAXX HD did something totally bewildering by spontaneously downloading 2.6 GB of data over the course of ~ 3 hours. Fortunately I was able to catch this problem before it ended up being really expensive, but I still exceeded my 2 GB data plan by 600MB.
The Culprits:
Reddit News Free: 160 MB foreground / 0.96 GB background
Android OS: 0 MB foreground / 1.18 GB background
Several unnamed applications: ~ 350 MB
Screenshots:
The massive data spike
Android OS data usage
Reddit News Free data usage
Weird unnamed processes
Detailed timeline:
5:12 PM: Incident begins according to VZW data usage website (2.60410 GB used). This is around the last time that I used my phone at the laundromat before getting dinner and watching Game of Thrones.
8:04 PM: 50% of data allowance used (txt msg)
8:31 PM: 75% of data allowance used (txt msg)
8:58 PM: 90% of data allowance used (txt msg)
9:13 PM: 100% of data allowance used (txt msg)
10:05 PM: Got the text messages and immediately put the phone into airplane mode
10:30 PM: Took screenshots
10:45 PM: Enabled wifi, installed Kaspersky premium. Scan returned no threats.
11:00 PM: Left phone in airplane mode, went to sleep.
The questions:
What was the root cause of this issue? Did Reddit News freak out as a result of an esoteric bug or was my phone hacked?
If this was a simple Reddit News bug, then why was the Android OS also trying to use such a massive amount of background data?
What the hell are these unnamed numeric applications? I've inspected my process history and this is the first time they have ever attempted to use data.
I'm pretty sure that I can explain this situation to Verizon and get out of having to pay additional data usage fees, but I would like to know more about the problem before I get in touch with them.
all 13 comments
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[–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago*
All I can think is your phone may have background downloaded an OTA update, and you'd then be prompted with something like, "As update to your Android system has been downloaded, would you like to install it now?"
I do find it very odd that the update would be 2.6GB. As a rough base, the CyanogenMod 10.1 firmware for your device is well under 200MB, so unless Verizon has a ****-ton of bloatware in the update, or it had to attempt to download multiple times for some reason, it may be a stretch.
But doing a little homework, it looks like the Verizon Razr Maxx was updated to 4.1 in late March. Maybe they're still rolling it out in waves? Have you gotten the update yet?
Edit: Aaaand I just noticed you appear to be running an AOSP-based ROM, which totally rules out a carrier update being sent out.
Edit2: If you want to live dangerously, you could try running:
#kill -9 12289
That 12289 is the PID listed in your screenshot. But don't run that without fulling understanding the kill command.
The ps command could also be of use, but probably not.
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[–]lechnito[S] 2 points 1 year ago
I can confirm that the phone is currently at 4.1.2 and that I wasn't prompted for an OTA update.The fact that both the Android OS and Reddit News processes were simultaneously using an extremely large amount of data is unlikely to be a coincidence...
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[–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago
That is very curious that the spikes happened at the same time.I'm curious. It may have put at least some of that 2.6GB somewhere. You could use a data visualizer tool to see if you can find it, which may lead to more clues.
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[–]lechnito[S] 2 points 1 year ago
The largest directories are:
DCIM: Normal looking photos (90,825 KB)
Android: Primarily map cache data (64,846 KB)
If it was downloading content then it did not significantly save content to storage. It's not like I have anything particularly sensitive on the phone, but the idea that it was uploading a snapshot of my data definitely makes me uncomfortable.
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[–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
Yup, Digital Camera IMages and videos.Somewhere in /sdcard/Android would be my guess as to where a mysterious file would be downloaded, but if it's only 64MB, and mostly map data, I'd safely rule it out.I'm sorry, but I'm stumped here.Edit: I should mention I don't think this is malware, because unless a malicious app gained superuser access, any data it used would show under it's own apk in the data usage list, not Android OS.
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[–]mistrbrownstone 0 points 1 year ago
DCIM: Normal looking photos (90,825 KB)
Was it trying to auto-upload pictures or video to G+?I ******* hate that.
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[–]lechnito[S] 1 point 1 year ago
Although I'm not really up to speed with the Android platform, I come from a UNIX background so I feel comfortable running commands. How do I pull up a bash terminal? Do I need to root the phone first?
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[–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
There's a number of terminal emulators in the Play Store that work well. You don't need a rooted phone to get to the shell as your user, but any privileged command won't execute unless you can grant it permission from the Superuser app that is installed when you root the device. So you could probably do a ps -e, but not a kill -9.
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[–]lechnito[S] 1 point 1 year ago
Got it. I downloaded a terminal emulator but unfortunately those processes no longer exist.Does Android keep a generic log of system level events like /var/log/syslog?
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[–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
I don't think so, and I know you'd need superuser permission to read most of the files in /var/log anyway. I'm not super familiar with how Android does its logging, but I do know that the two files of interest are the logcat and dmesg.
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[–]sh0nuff 1 point 1 year ago
Want to mention here that using your settings to set your data cap (set it on your billing day), then you won't go over again.Those text messages are really unhelpful, as they send out well after the data has been used. Chances are good you hit close to the 2GB mark before you received the bulk of the messages.
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[–]kindofabuzz -4 points 1 year ago
Quit installing pirated apps.
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[–]lechnito[S] 1 point 1 year ago
That's definitely not the case here; both my PC and and Android phone are free from pirated apps.

You used the data. Verizon can not see what it was sued for. However your phone can see whats apps used the data. go to settings-data usage- there will be a place that says data usage cycle. line the dates up with your cycle. then there will be a bar graph below that extend bother white bars one all the way to the left and one all the way to the right. after those are extended below that will be a list of apps, there should be one that used over 2 gb and that will show you what app used that data in her purse

T500 Problems and experiences with Lenovo's technical support / EZServ

After some issues and numerous calls to Lenovo's Technical Support, I just thought I would share my experiences here.
First off, I currently own a ThinkPad T500, which was designed to be a replacement for my older ASUS laptop.
While the ASUS laptop is still running okay, I have had a hard time trying to get the company to properly warranty the laptop. (they would make falsified claims that nothing is wrong with the laptop, so that they would not have to replace any parts - and when they do replace parts, they would simply create another problem and totally ignore the described problem.) The experiences were so stressful and disgusting such that I am sick of arguing with the company any further. My decision on the ThinkPad was based on that IBM/Lenovo is designed to serve business class customers and theoretically should have "business-class support". For this very reason, I have added the best warranty service they was offered to me at the time (3yr onsite + accidental). I am just guessing at that time I just wanted to get away from small companies and go to a company that would back their customers' laptops.
As soon as I got my hands on a T500, however, I have noticed that something is wrong with the card reader. Apparently the reader on the machine would not read SDHC cards (it does read SD cards, however.) This is a problem because I only use SDHC cards and the machine was not able to read any of them. As the card reader controller is manufactured by the same manufacturer (Ricoh) and my older ASUS laptop was able to read SDHC cards, I thought something odd was going on with my machine. This was also based on the evidence that other T500 owners were able to read SDHC just fine.
In addition to the card reader, I was also having troubles in which the machine would freeze whenever Nero Burning ROM (a CD/DVD authoring software) is used.
My first support call to Lenovo was not that pleasant, given that I was placed on hold for 20 minutes when the rep was looking up specs for SHDC compatibility. The rep also said that they would not troubleshoot 3rd party software and would not help me on the issue. I was also told that I should also call back during "regular business hours (apparently until 5pm EST, or 2pm PST (my time)" (despite that the technical support hotline is open 24/7) so that a supervisor can handle my case. This makes it very difficult for me to get to someone with any authority as I am usually busy throughout the day until late afternoons (~4pm PST -> 7pm EST).
Nevertheless, my second call to Lenovo was much more pleasant. The rep handled my case in a timely fashion and promptly provided replacement parts indicated by my problem. (Onsite motherboard replacement for the card reader, and a separate shipment for the DVD-RW drive). Turns out that the motherboard replacement did fix the SDHC issue, although the freezing problem was not caused by hardware failures, but rather a faulty driver that was corrected after Lenovo released an update months later on the Intel SATA controller drivers.
Five months later, after having to use a broadband WWAN card for my work, I also started to notice there is something wrong with the broadband WWAN card. The card used is the Ericsson F3507g card (or the AT&T broadband WWAN option). Not only would the connection be very flaky, it would also drop connections fairly frequently. It seems that a SIM card pull to another card would result in a perfect connection and ever since I have been using an addon card instead to use the Internet. When I confronted Lemovo with the problem, the experience was worse than the first one. I have made at least six service calls to Lenovo and everytime the reps will waste my time with basic troubleshooting which I told them repeatedly that I have already done (I have even reinstalled the OS but it seems that it does not matter to the reps). Here are some things that are repeated over and over:
1) Can you uninstall the Power Manager Driver and the Wireless WAN drivers and reinstall them?
2) Can you go on to our website and download the WWAN drivers (document ID: MIGR-70000 - I even remembered this number since it was repeated so many times) - and the Power Manager Driver and reinstall it?
3) Can you go to Device Manager (the rep would go step by step to it even though I told him I already know how to get there), and see if there are any "bangs" (exclamation marks) on any of the devices?
4) Since you were able to connect to the AT&T network, then from the hardware standpoint there is nothing wrong with your card. This indicates there is a software configuration or a driver problem. (I have been trying to acquire the latest drivers but what I have was already the latest)
5) Since your card could connect to the network, you should contact your provider for help. (AT&T blames it on the card)
6) I'm sorry but there is nothing I can do to help you. You should contact your provider about the card (despite that I acquired the card from Lenovo and not from them)
7) Are you sure that your card is activated properly? It doesn't show in our systems that the card has been activated properly. You will need to call both AT&T and the Lenovo activation hotline (whatever this is) to have your card work properly. (I have never heard of this before)
Despite telling these reps I have an addon card that works perfectly and that I have done all the basic troubleshooting already, none of them are really willing to give me a replacement card. They would either request that I send my computer back to the depot (which I do not want to do since I use this laptop everyday and that's why I have onsite warranty), fail to help me, or transfer me to someone else that makes me do all the troubleshooting all over again. (Every call I made to Lenovo can be said to be composed of at least 20 minutes of basic troubleshootings with the end result of not being able to help)
After having the case escalated to a team leader, I was told that someone would give me a call within a few hours since their team leader is with another customer. Result? No callbacks. Not within a day, nor two.
Called Lenovo again, they apologized, but samething happened - supervisor on the line - promised another callback by a supervisor - but nothing, nada!
Called Lenovo a third time - was again told the same thing, but I am not falling for that anymore - the rep finally agreed to give me a replacement, as well as as to send out a technician that would fix the LCD cover that is starting to get loose on one side.
At that time, I was so frustrated and this reminds me of the pain I have went through with my old ASUS laptop and their grumpy customer service. It just seems to me that it has to be that difficult to have anything resolved or fixed. (What is especially frustrating is that the basic reps do not have any authority to make any decisions, 90% of the time I will need to be transferred to a supervisor of some sort before my case can be handled successfully - which is hard at times given that I only have until 2pm PST to call them)
Received replacement, but did not fix issue. I have noticed that the GPS (which was part of the WWAN card) also has problems getting adequate signals for a 3D Fix. I have once again called Lenovo, this time raising the concerns with the GPS and seeking for help. Along with the basic troubleshooting, here is what Lenovo has to say about the GPS issue which frustrates me even more:
1) uh, G..P..S? what GPS? (most reps I call say this, shows me that they either don't know what a GPS is or know that there is a dedicated GPS builtin on the Ericsson module. Perhaps they don't even know that ThinkVantage GPS existed)
2) You will need to have active service in order to use GPS (I do have active service, but nevertheless that statement is false since a 3D fix can be successfully acquired with a dummy card - I guess the rep has no idea what he/she was talking about)
3) That's a software issue - you need to call AT&T and tell them about the problem (Again, I guess the rep has no idea that the GPS is not linked to AT&T's networks - there is a dedicated GPS on the card that allows the ThinkVantage GPS tool to acquire proper GPS signals) (Also, why would AT&T troubleshoot a tool that Lenovo made called ThinkVantage GPS? - I don't get it)
4) You need to uninstall, and then reinstall the Power Manager driver and also the latest WWAN drivers. (I did that, did not work - I have told them I even reinstalled the OS from scratch)
5) You need to go uninstall, and then reinstall the Wireless LAN drivers (although I am talking about wireless WAN, not LAN)
6) There are two wireless adapters in your laptop? Are you sure about this?
7) LAN, or WAN? What are you referring to? (I guess some reps are not aware what WWAN means)
After dealing with the numerous reps that have no idea what I was talking about, I have decided that I would just take the machine into depot, which would give me a chance to explain the other issues I have with the machine as well.
Here are some of the issues I am having with my T500 right now (please comment if you have the same issues or perhaps have a possible solution/workaround for it)
1. The left side of the LCD cover has a pressure point, which causes the cover to dislodge from the rest of the panel slightly when pressure is applied from the back side of the cover. (Could be caused by closing the lid, for example) - IBM technician applied some adhesive to the inside, which helped it from dislodging, although the left side is still a little filmsy compared to the right.
2. This error randomly pops up at infrequent intervals: "Display driver igfx stopped responding and has successfully recovered."
The latest GFX driver is installed and all updates have been installed. OS has been reinstalled but problems still occurs infrequently.
3. This error also pops up at infrequent intervals: "Active protection is not functioning as system detected the abnormal sensor status. To diagnose the sensor device, run PC DOCTOR DOS - HDD Active Protection Test and if it still shows, contact Help and Service for repair." The only problem is, my laptop only came installed with PC Doctor 5 for Windows and when I run it"
I ran a sensor check in DOS using the diagnostic CD and the sensor checked out okay. This error seems to happen mostly after I changed a setting in the Active Protection System software. (ex. changing the suspend time, etc)
4. By default, the internal microphone does not work. In order for the internal microphone to work, the Advanced multi-stream mode must be enabled in the SmartAudio control panel. If both redirection options are enabled, the internal microphones and the speakers would then work normally. However, the hotkey controls on the ThinkPad would not control the right device when headphones are plugged in (since headphones are classified as its own device when the Advanced stream mode is enabled) - Mute and volume controls thus only controls the internal speakers' volume, and have no control whatsoever when headphones are plugged in.
5. The brightness on the T500 is rather dim. I am not sure if that's how the monitor is, but I can hardly see anything unless the display brightness is close to the max setting. I have the 1680x1050 matte screen.
6. The WWAN card does not make a stable connection to the network and ThinkVantage GPS does not acquire a 3D Fix even when under direct sky for >20 minutes. What is interesting though is that if I turn off the monitor screen (Fn+F3) or close to lid, the WWAN connection will be very stable and GPS will function normally (acquire fix usually within 2-3 minutes). If the monitor/screen is turned back on after a GPS Fix is acquied, the signals will quickly deteriorate and the updates will either become delayed/inaccurate or a fix will be lost. The brighter the screen, the harder it is to get a fix or a stable connection. (At the max setting it is almost impossible to get a fix while at the lowest brightness a very weak fix can be acquired - this is the case even many sattelites have been detected) Perhaps something with power consumption? Or the LCD drawing too much power?
7. Although it does not happen very frequently, pressing Fn+F3 to turn off the display might cause the LCD to flicker on and off non-stop.
8. This used to happen more with the older version of the Lenovo Fingerprint Software - but sometimes the software tends to get stuck at the welcome screen after returning from sleep/suspend/standby mode. The screen will remain at Please Wait forever and a hard restart will be required to get back into Windows.
9. At frequent intervals the sound from the internal speakers would stop working and only the headphones would work. The sound might, however, come back if I leave the headphones plugged in long enough and unplug them. Restarting the Windows Audio service will temporarily restore audio but the same issue tends to happen again soon after that. Driver issue? (I am not sure if it's relevant, but I tend to put my computer to sleep instead of shutting it down)
I have explained all of these issues on a piece of paper that I have included in my shipment to Flextronics. I have also included in big letters to make sure that they do not send the laptop to the address where they originally sent the "box" to. This is because I am only at that address a few days during the year and I don't plan to be there most days during the year.
On the first day, it seemed that the status changed from "Machine being repaired" to "Hold for customer information".
Apparently I missed a call from a number with an area code of 901 (which is Memphis, TN - I assume this is Lenovo's support center, since this is where the package was sent to). No messages were left on the voicemail. Called the number back, but was however told that I dialed the wrong number and no one has ever called me on this number (the lady on the phone was quite rude too) I then called the 800 EZServ number instead, turns out that they wanted one of my passwords which I gave them.
The evening after I saw that the machine was successfully repaired and that it is being shipped back to me. However, no tracking number was provided. (There still isn't a tracking number on the EZServ status page)
Hoping that my machine was repaired in good condition, I took a day off so I would be able to wait for UPS to deliver my laptop.
Such that I have something to work with, I called the EZServ # and see if they had a tracking number for my shipment. At the same time, I asked what components were replaced and/or what components were installed to the system. To my surprise, they reimaged the whole system and I was not even informed about this at all! (I do understand I checked the Yes box in the problem description page, but I felt that it was important that the repair center let their customers know before their data will be destroyed - luckily I imaged my laptop right before I shipped it out so I have a copy of my data) In addition, it also seemed that they did not read any of the pages I enclosed in the shipment since nothing about the WWAN card was ever mentioned, despite special emphasis placed on this when I called Lenovo to have my computer sent back. It seemed that the rep only recorded one of the problems I listed above, which was unsatisfactory.
The repair process was disappointing, as I have included in my problem description that I have previously tried reinstalling the whole OS from scratch and the problems did not go away. Reimaging the system will also probably have no effect on the problems I have described in the problem description.
What is more surprising to me though was that they totally skipped the notation I put on to have the notebook shipped to an alternate address relative to the box address. To make this impossible to miss, I miss drew a big * and circled it many times so that anyone would see it if they were reading the sheet. I found out shortly after checking on the UPS website that the city the package was being shipped to was that of the wrong address, and not the city of that of the alternate address. I was horrified after knowing that the package would not arrive today but yet I still took a day off work. (How disappointing?!)
Again and again, I called EZServ to see if I can have the package intercepted so it can be delivered to the right address. An intercept was placed on the package, although I received a call 30 minutes later from UPS saying that the intercept failed since the package has already been delivered. UPS also told me there is no way the people living there can simply return it and continue on with the intercept. Not happy with what I am hearing, I called EZServ and see if they can set up a pickup request to have the package delivered to my address. The first rep hanged up on me shortly she answered. The second rep called UPS, placed me on hold for more than 20 minutes, then hanged up on me. The third rep called UPS, and told me that they have esculated the case and that "UPS will handle everything", whatever that means. (she refused to disclose any more details). She told me that I would be receiving a call from her shortly on the details on the upcomings and promised that I would be receiving my laptop back. As with Lenovo, I didn't receive any callbacks. I called EZServ once more, and all they would say is tell me to wait. Sick and tired of waiting and calling and not getting anywhere, I drove 100 miles to where they shipped my laptop and picked it up there. I just don't know whether to trust the EZServ people anymore....
As far as the laptop goes, I didn't have time to open the box or to test it yet. But I will let you all know once I have taken a look at the results.
While the past experiences have been painful, I haven't lost all hope in Lenovo yet - although I really think that the customer service can really improve on certain levels.
Please give me advices on what to do next!
Thanks for reading this!
Message Edited by swg0101 on 04-04-2009 11:02 AM

Swg0101
Thanks for sharing your details - it seems like we should focus on recovery of your system at this point.
I've sent you a PM - I'll look for your private message response with your contact information and case details so we can look into this and get you some help.
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

My mac's keyboard is not working with my mac.the green light blinks and i cannot get onto my mac. everything on the support questions does not help because i cant go on the mac and i cant sign in

my mac's keyboard is not working with my mac.the green light blinks and i cannot get onto my mac. everything on the support questions does not help because i cant go on the mac and i cant sign in

If you can't sign in, then you can't troubleshoot and/or pair the keyboard until after that........ so, for that, you will need to borrow someone's USB wired keyboard in order to get signed in and to the Keyboard Bluetooth Preferences.

Error message on opening lenovo pc experience-support and downloads

i have a lenovo thinkpad w540 and when i open lenovo pc experience - support and downloads , a error message windows pops up. the snapshot of the error message is enclosed for reference.
CONSTRUCTION & PROJECT MANAGEMENT SPECIALIST

hi,
thanks for the reply. however, avoiding is not the solution.if there is a bug, it should be fixed by lenovo, elsr there is no need to install snaged softwares.
anyhow, once you know the workaround, please share it with me.
regards
CONSTRUCTION & PROJECT MANAGEMENT SPECIALIST

Support Question?

Hi,
I need some support question in PA,OM,TM.
Satish

QUESTIONS GIVEN BY ARUN Sundaram pls dont reward to me this arequestions given by one our experts
1. Which elements make up the enterprise structure?
2. Which elements make up the personnel structure?
3. Which elements make up the organizational structure?
4. Which criteria play a role in establishing these structures?
5. Which control features are controlled using the personnel subarea?
6. Which control features are controlled using the employee subgroup?
7. What is a payroll area?
8. What is an Infotype?
9. Which criteria determine payroll areas?
10. What is the organizational key used for?
11. In which Infotype are administrators defined?
12. Why are administrators defined?
13. What can features be used for?
14. What is the connection between Planned Working Time (Infotype 7) and Basic Pay (Infotype 8)?
15. Which ways are there to define default values for the pay scale area and pay scale type?
16. What is the employee subgroup grouping for collective agreement provisions used for?
17. Where are pay scale groups and pay scale levels defined?
18. How are wage types created in the SAP R/3 system?
19. Can all wage types be entered into all Infotypes?
20. What does the input permissibility of a wage type depend upon?
21. What is the personnel subarea grouping for primary wage types used for?
22. What is the employee subgroup grouping for primary wage types used for?
23. What ways are there to valuate wage types? Where are wage type valuations defined?
24. How can you evaluate wage types indirectly?
25. How can you define default wage types for the Basic Pay Infotype?
26. What ways are there to perform pay scale reassignments?
27. What ways are there to perform standard pay increases?
28. What is the difference between the simple and extended pay increases?
29. Can several personnel actions be performed on the same day?
30. What is the Additional Actions Infotype used for?
31. If an employee leaves the enterprise, are all Infotypes delimited?
32. Which control options do you have for Customizing when configuring Infotypes?
33. Can a screen in HR data consist of several Infotypes?
34. Which ways are there to modify screens in Customizing?
35. What is an Infotype menu and what is its purpose?
36. What is an info group? What is a personnel action?
37. How can a personnel action change the status feature of an employee in Infotype 0000?
38. How are personnel actions and dynamic actions linked?
Edited by: Sikindar on Dec 28, 2007 1:33 PM

Why has my support question apparently been deleted?

This is a complaint.
I posted a very detailed support question about my problem looking for help.
I understand that, since this is apparently a volunteer-supported forum, I have to be patient in waiting for a response. No problem.
I posted my issue late Sunday, January 29th. Now I cannot find it. I was finding and checking it for replies daily, but now is has vanished (been deleted?).
To say the least, this has not been a very positive experience.
Any suggestions? Can my original post be recovered?

'''<u>Finding your questions and replies to questions by other users</u>'''
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#to return to a list of all questions on the forum, click "All" in the line just above the first question
Your question from 2 days ago is here --> https://support.mozilla.org/en-US/questions/916200?s=&r=1&e=sph&as=s
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Forgot apple id password before email and support questions setup - Help...

New / used MacBook Pro. Setting up apple id for a friend. Forgot apple id password before setting up email or support questions.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117251)

HT5699 I forgot my security support question and answer, what should i do?

I forgot my security support question and answer, what should i do

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

Production support question

Hi All Can anyone please send me some examples of issues or tickects in OM and PA..
Thanks in advance and will be waiting for ur reply.
Edited by: P S on Feb 10, 2008 5:39 AM

hai
these are the question or tickets we can see
1. in hiring we have given a wrong date how to correct it
2.if there are more than one payroll areas, how to restrict an employee form one payroll area
3. how to caliculate quarterly varient payment
4.how to caliculate loss of pay
5. what is the tool is used to get the tickets
6. what are the statuses of the tickets
7.what is diamond and silver
8.how many tickets have u solved so far
9. what is the toughest ticket which you have solved
10. when u get ticket what do u do
11. if it is a new requirement what do u do
i think i have given a clue regarding the support questions
all the best watch sdn.sap.com an denrich ur knowledge
madhu

Lenovo support question?

2 questions! First how do I contact a Lenovo support person here in the US? Second, is it possible to go back from 7 Home to the original 7 Starter? S10-3, upgraded to 2 G/Ram thanks, Bill

Bill,
To answer your very first question - you can contact customer services by phone - the details are on the Lenovo website.
Now, regarding restoring back to Win7 Starter using OneKey:
I've got an S12-ION, which comes with Win 7 Home Premium, not Starter, but I understand the situation is essentially the same.
That is, if you select the 'Restore from Initial Back-up' option, it will overwrite the C: drive with whatever was there to begin with (when it came out of the factory).
In your case, if your machine ships with Windows 7 Starter, then Windows 7 Starter it will be.
Now, if you still have the OneKey Application installed in Home, then you can use that to make both 'User Back-ups' (of whatever is currently on your C: drive), or you may use it to create a 'Factory Defaults Recovery Disk set'.
This, the Factory Defaults Recovery Disk set, does something similar to 'Restore from Initial Back-up', except you'll need to boot 'into' the first disk of the set - it will then overwrite the entire contents of the HDD.
It's main use is for if you want to replace the HDD or if your current HDD gets corrupted, and, again, it will restore the drive to the state it was in when the machine left the factory.
To make (or use) a Factory Defaults Recovery Disk set, you will need an external CD/DVD burner (or just a reader when performing a restore).
You can also use the OneKey application to make a 'custom recovery disk set' using a previously created user back-up file.
So, if say you want to buy an SSD to replace the HDD with, if you first make a user backup of your current HDD, then make a recovery disk set from that user backup, you can then replace the HDD with the SSD (or a different HDD) and then use the custom recovery disk set to get back to where you were.
NOTE: there are two parts to OneKey - a windows Application (that you may or may not still have installed (it should run if you press the OneKey button whilst in Windows, if it is installed)) and the Boot-time program (that's what runs when you press the OneKey button when you machine is off).
Oh, and I think the version number you're seeing in OneKey is not your Windows 7 version number - it's the OneKey software version number - it just happens to be 7 point something.
Scott

Does lenovo Y400 motherboard support linux mint 14?

hey guys,
I want to install linux mint 14 on my new Y400 but was worried about the mobo whether it would support legacy mode or not. I have the installation process but I was not sure whether it will load or not. I really need to install linux mint 14 on my new laptop as i am half way to my project and i need to complete it fast. If anyone has any experience with this model regarding linux installation.
Your help is highly appreciated.

Hey JaZZyCooL,
Sorry I can't answer your question directly - haven't seen a Y400. The Y400 BIOS simulator shows a UEFI boot Enable/Disable feature but I'm not sure I believe it since it doesn't mention Secure Boot. Looks a little fishy...
Why not just enter BIOS config and have a look at the Security and Boot options? It should be pretty obvious.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Need to follow up on Support question

10 days ago I worked with an Apple support rep via phone call on an iPhone question which we had to end after 2 hrs of his help. He was very good, but we needed to follow up on the case the next day. He provided his phone ext and email, but over the past 10 days, 4 voicemails and 2 emails have gone unanswered. If this thread is picked up by Apple tech support, can someone tell me how I can continue the discussion to resolve my problem? The case number is 432920041.

I'm sorry, Apple does not follow these posts. This is a user to user technical support forum. The only thing I can suggest is to see what happens when you call Apple and instead of asking for that particular extension, try getting to a real person and see if they can find out what the problem is with contacting this particular agent. You may have to talk to a supervisor.

How do I use my account to find the support question I asked?

I sent another question to the forum, then registered. I verified my email address and logged in, then selected My Account, expecting to see my question somewhere. My account page was empty. How do I follow responses to my original question?

Here it is: [http://support.mozilla.com/en-US/questions/786719 Some pages open with a black empty screen and an Adobe Reader error box with no text appears instead; how do I fix this?]
How I found it: https://encrypted.google.com/search?q=harderm+site:support.mozilla.com
You also can try to find it here: https://support.mozilla.com/en-US/questions?filter=my-contributions
You also can try to look for the question in the browsing history: View > Sidebars > History; View by "Site", select support.mozilla.com and check for entries. This could probably help to find the question if you submitted it anonymously, without logging in.

Solaris 10 colormap hardware support question

Hi -
[Reposting an article that disappeared...]
I am porting an X application from Solaris2.6/Sparc to Solaris 10/x86. The display application requires multiple (hardware) colormaps to correctly display images without "flashing".
Does anyone have a Solaris 10 x86 installation with a PCI (or PMC) graphics card interface that supports more than 1 hardware colormap? The command:
xdpyinfo | grep colormaps
will show you how many maps your hardware supports. I would be grateful to learn of any Solaris 10 x86 PCI (or PMC) graphics hardware that supports at least 2 maps.
Thd following gets a bit more away from a platform question, and into an X question, but:
How does the Xserver determine how many hardware colormaps are available? My X server says that my ATI Radeon 7000 hardware only supports 1 hardware colormap - could it be mistaken/"fibbing" about this capability? Perhaps just 1 colormap is a fallback default and can be changed?

You can use SMC for other purposes but it won't help your with RAID.
Sol 10 1/06 has raidctl which handles LSI1030 and LSI1064 RAID�enabled controllers (from raidctl(1M)).
Some of the PERCs (most?) are LSI but I don't know if they are chipsets used by your PoweEdge (I doubt it).
Generally you can break it down like this for x86:
If you are using hardware RAID with Solaris 10 x86 you have to use pre-Solaris (i.e. on the RAID controller) managment or hope that the manufacturer of the device has a Solaris managment agent/interface (good luck).
The only exception to this that I know of is the RAID that comes with V20z, V40z, X4100, X4200.
Otherwise you will want to go with SVM or VxVM and manage RAID within Solaris (software RAID).
SMC etc are only going to show you stuff if SVM is involved and VxVM has its own interface, otherwise the disks are controlled by PERC and just hanging out as far as Solaris is concerned.
Hope this helps.

Lenovo S206 Waranty & Support Question

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