Lenovo solution center doesn't seem to recognize System Mechanic Pro as an antivirus program

I I just recently purchased a Thinkpad T430s and also purchased System Mechanic Pro - all from the Lenovo website. When I installed System Mechanic Pro - it advised me to remove any other antivirus program on my laptop as multiple antivirus programs can cause conflicts. It looks like Lenovo had pre-installed Norton, so I uninstalled it and installed System Mechanic Pro, which seems to be working well.
The issue is that Lenovo's Solution Center does not seem to recognize System Mechanic Pro as an antivirus and continues to state that I have not installed an antivirus program.
Am I missing something? Isn't System Mechanic Pro an antivirus? Is there a way to get Lenovo's Solution Center to recognize I have an antivirus installed?
Thank you.

I have similar problem,, with AVIRA.
Does this solve it? http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT071264 I'm holding off for now.

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X230 - Graphic(GUI) of the LSC(Lenovo Solution Center) seems weird..

Hello,
This is my first time to post a thread in this community (just bought my brand new x230 model yesterday )
Everything seems working fine, however, every time I open up the LSC(Lenovo Solution Center), it displays as below:
Link to picture
Please ignore the language (OS is Korean version).
Anyhow, the graphic seems black GUI instead of the orginal version.
It seems like something is conflicted each other...Or is it just my computer problem?
To figure out, what I tried was to delete the program and re-install it, however, it happens again (first 2 or 3 times work fine..)
Can I solve this grapih issue? D:
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

Uninstall LSC. Save yourself grief.
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Lenovo-solution-center-doesn-t-show-warranty-i...

My iPod Nano 6th generation doesn't seem to recognize album artwork. I've downloaded the artwork manually, and I've even restored my iPod to defaults several times, but nothing works. Does anyone have a solution?

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Lenovo Solution Center - Sugar Sync- uninstall

Since uninstalling Sugar Sync, Lenovo Solutions Centre reports under Device Manager that there is a problem with the driver StorLib Bus. When I check in Device Manager, Storage Controllers, Microsoft Storage Spaces Controller, the device is working correctly. What needs to be done to LSC to make it not report a problem that probably isn't there.
Any help, Thank you. Petedf.
Solved!
Go to Solution.

Hi,
Welcome to Lenovo Community Forums!
I’m sorry to inform that it is a false indication from Lenovo solution center. Since Windows doesn’t detect any missing device drivers within the device manager, there is no driver that is missing.
If the warning keeps popping up, change the reminder settings to “never”. Probably, you have to wait for an LSC update in which the bug would be fixed.
Refer here for further information regarding the issue.
Hope it helped!
Best regards,
Mithun.
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Cannot Upgrade Lenovo Solution Center

When I try to upgrade to the latest version of Lenovo Solution Center on my Edge E520, the installation of Adobe AIR 64 fails. I tried rebooting and the same thing happens, and I am trying running as administrator and not as administrator. So I uninstalled the old version and tried to install from scratch and now I can't do that either so I am stuck without a working version of LSC.

Sorry for some odd reason I didn't get notified when you posted your original reply, so I will give that a try in the next few days and post back an answer.
I uninstalled the original version of LSC not AIR - I tried to uninstall AIR but I could not because it does not show in the list of installed programs which seems odd.
Also TVSU told me there was a new version of LSC available, and I downloaded it. Supposedly it was installed but when I rebooted, it was still running the old 1.1.007.00 version which is not the new version that was supposedly installed (2.4.003) - which is not the version on the Lenovo web site (2.5.002).
It fails both when trying to install via direct install of 2.5.002 from lenovo.com, and when trying to update from the self update offered from the Lenovo Message Center.

Ads in Lenovo Solution Center 2.4.002 Revision 19058

Today I got a prompt to update my Lenovo Solution Center software. So far nothing unusual. But as I started the installation process, I encountered an advertisement to install the Farmerama game! (see picture below)
Dear Lenovo! Come on! I didn't pay a huge amount of money for a business laptop to see such irrelevant ads in my lenovo updates and I must say that I personally don't like this new practice at all. Is this going to continue in future updates?

I can report the same behavior when I updated today as well. My ad was for some kind of Warcraft clone game that initially caused me alarm as I was concerned it could be malware as it certainly seemed out of character for Lenovo to to allow such an unprofessional advertisement to appear on such a core utility update. I have confirmed that a friend of mine had the same happen when they updated their Lenovo Q700, a consumer grade laptop. They must be using the same suite of utility software across platforms now. I was not happy to see this and it concerns me greatly. Please dont follow the poor practices of lesser companies who in my opinion have often made a lesser grade of product, This does not bode well for the future. Lenovo utilities are the only pre-loaded software I allow on a sytem, and if this continues it will not be the case much longer. I also believe that allowing such low-grade non-professional advertisements that offer imediate download is a 3rd party security concern, and is something that the majority of your cusotomer base would not appreciate, especially in this form. This is not good.
ThinkPad T520 4239CTO | i7-2720QM @ 2.2Ghz | 8GB (2x4GB) Samsung Ram @ 1600MHz | 240GB Intel 330 SSD + 500GB Seagate Momentus 7200.4 | 1600 x 900 | NVIDIA NVS 4200M | Intel Ultimate-N 6300 AGN | Ericsson F5521gw WAN + GPS | eSata | Bluetooth | Fingerprint | Windows 7 Professional (64-bit) SP1 |

Why does Lenovo Solution Center keep running every time I log back on?

Hi all,
Have a Thinkpad L430.
Every time I log back into my user account on the laptop, whether from fresh boot, sleep or hibernate, within a few minutes I get interrupted by the Windows 7 User Account Control asking me if I want to allow lsc.exe to run.
If I view details it says it is program location '"C:\Prgam Files\lenovo\lenovo solution center\lsc.exe" -updatestatus'.
I've no problem with the machine checking for updates but a) I'd rather it did it when the daily Windows Home Server backup is running (i.e when I'm still asleep and not actively using the computer) and b) I'd like to know if there's any way to allow this program to run as admin so it doesn't keep interrupting me
Solved!
Go to Solution.

You should be able to disable it in the LSC dashboard. I will download LSC and locate it for you.
*edit* Launch LSC>Dashboard View>Edit>Drag "Updates" or any unneeded item to the right "Events not monitored" section to disable.
This document offers some other information on Lenovo Solution Center:
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=MIGR-74072#7
Let us know if you have anymore questions.
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Media recovery via Lenovo Solution Center

Just got my All-In-One and love it. Sys 8.1 rocks. I went to make some media recovery disks via the included Solution Center and it doesn't work. There is a launch button which does nothing. So I need to know how to make it work or how to make a media recovery disk via an alternate path. Thanks.

Hi there olegsv,
This may be a silly question but do you have the latest version of Solution Center?
If not, try uninstalling and reinstalling: Lenovo Solution Center
I hope that helps!
Ed
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Lenovo Solution Center

I have tried to get onto my Lenovo Solution Center to check things on there however it is coming up as "LSC is unable to run because a required file is missing". It then tells me to reinstall it and try again. I have tried several times to uninstall and reinstall. I have even tried the repair option via control panel, however the same error is coming up... Please help!

Smurf90
I'm sorry you are having this trouble. Could you please let us know what version of Lenovo Solution Center is currently installed and having this problem?
Could you please tell us the name and version of the anti-virus software you are using?
If you go into the anti-virus software, are there any removed/quarantined files that seem related to Lenovo Solution Center?
This is only our first idea to troubleshoot this problem. If there's no obvious clue in the anti-virus software, would you be willing to let us remote into your system for further debugging?

Lenovo Solution Center Toolbar Button Brings Up SimpleTap

All of a sudden the LSC button has started bringing up Simpletap instead of the Lenovo Solution Center. Not sure if this is related to one of the recent TVSU updates or the WIndows Updates (which broke my toolbar buttons in Quicken).
Solved!
Go to Solution.

It seems Lenovo Solution 2.3 is doing this. This is an update that was released this week. This is only happening on systems where SimpleTap is already installed, on new systems just installing or upgrading to LSC 2.3 this is not happening.
However, I too would like to turn this off and I believe I've seen this before, but can't recall how to fix it.

Lenovo solution center shows warranty expires today while it gets okay after refreshing.

Lenovo solution center shows warranty expires today while it gets okay after refreshing. I need to refresh this every time i reboot my machine i.e. T430.

LSC has not been working for a long time. Each release seems to have bugs in it as far a warranty access is concerned. After the last update I ran which still could not access the server. I seems to have uninstalled itself. The startup is gone everywhere on my systems. I haven't checked Control Panel for it since it still is a garbage tool now. ThinkVantage thread in the community still has posters indicating the problem is continuing. Each time you launch it if there is an update it wants to install it. LOL But that software is of little use anyway. The diagnostics is poor as well.
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Lenovo Solution Center says Windows Update needed Windows 10

Thanks for your help, I have the Lenovo B50-30 AIO and recently upgraded from Windows 8.1 to Windows 10. Everything seemed to go flawlessly with the exception of one small problem. I am constantly being nagged by the Lenovo Solution Center to Update my Operating System. When I run Windows update, it says 'No Available Updates', yet LSC still nags me with that screen. When I go into LSC and click on the Launch button to fix the problem, nothing happens. Is this a problem with LSC or is there something that I am doing wrong?

All,
I've shared this conversation with our LSC development team and here is how I understand the siutation...
LSC 2.8 was tested with Windows 10, but this situation occurs because Windows 10 does not fill in the update date after the OS install. After 1 day, and the date changes, the symptoms should go away.
We are working on improving this in the next version fo LSC 3.1 which is a few weeks away...
Edit:
Speedwell, I've also noted the launch button issues with the team to re-test and make sure works properly.
Update 8/5/15 - confirmed launch button issue on 2.8.5 and lower. This is going to be addressed in a new version.
An interrim support tip is being released on our support site to explain the work around:
1) Navigate to taskbar
2) Type "Windows update" in teh search the web and windows field
3) Select "Check for Updates" at the top of the search results
4) The Windows update will appear
5) Select check for updates button
Apologies that this did not work as intended, and I appreciate your patience as we release an updated version.
Best regards,
Mark

Lenovo Solution Center does not sense or allow Windows Update after Windows 10 upgrade

Also see: https://forums.lenovo.com/t5/Lenovo-A-B-C-N-S-Flex-and/Lenovo-Solution-Center-says-Windows-Update-needed-Windows-10/m-p/2136161#M6832 I'm having exactly the same issue as the user who started the thread linked above. After installing Windows 10 (and having no particular issues with the installation), LSC won't leave me alone about needing to run Windows Update. But when I click the Launch button provided, nothing happens. LSC is also recommending I update drivers and things, but the link provided to the Lenovo website also doesn't work. I had to run Windows Update and find the updated drivers on the Lenovo site myself. I happen to have a G505s, but the issue is obviously not restricted to one model.

Maybe a Lenovo server is down. Check again later or tomorrow.
Of course it might be that your firewall or other protection software is blocking the application from communicating with the Lenovo server...
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Lenovo solution center won't install update

Hi,
I've got a rather high spec Lenovo Thinkpad Yoga, which I love. However, the Lenovo Solution Center keeps popping up saying "A new version of Lenovo Solution Center is available. Do you want to update now? <Update now> <Later>
When I click on update now, it downloads the ~35mb download for "2.4.002", but then doesn't install it. I'm concluding it doesn't install it by the fact that it remains on 2.2.002, the next day it'll ask me to download it again, and it does nothing after completing the download that would indicate that it has indeed updated the software.
I'm running Windows 8.1
According to the splash screen for Lenovo Solution Center, it is currently on version 2.2.002, revision 17630.
Thanks!
Andrew

I know this is an old post but for anyone else having this problem...
Once you download the update via Lenovo Solution Center and it doesn't automatically install:
1. Close the Lenovo Solution Center
2. Go to the folder "C:\Users\<username>\AppData\Roaming\LSC\Local Store"
3. Right-Click on the LSCSetup64.exe file (or whatever your LSCSetupXX.exe file is) an choose "Run as Administrator".
Be sure to check the date of the LSCSetupXX.exe file to make sure it is current so you know it is what you just downloaded.
This will install the new version.
Once complete, open the Lenovo Solution Center as normal.
Enjoy!
Frank

Windows 8 - Lenovo Solution Center claiming problem wih disabled printer (but it's not disabled)

I have an HP printer for which I needed to replace the stock Windows 8 printer driver with HP's full featured driver. Since I did that, Lenovo Solution Center [LSC] complains (under Check-up> Device Manager) that "one or more devices have problems" and it lists my Officejet 4500 G510n-z as "disabled". When I go to device manager to check the status of my printers, I see a print queue category of devices, and all of them, including the two associated with the printer, are enabled and "working properly".
Under what circumstances does Solution Center determine that a device is disabled? How do I convince Solution center it is making the wrong assessment ;-)....or perhaps there is something wrong but looking at Device Manager doesn't tell me so??? Is there another place I should check?
I finally solved the wan miniport problem (thanks to other posters), so now I have 1 problem left to fight to be able to rid myself of unwarranted exclamation marks from LSC.

I have same problem after completely installing the HP full solution driver and application support for the printer. It's the "Multifunction Adapter" category in Device Manager that causes LSC to show the error. I already have a Z: Sendto device that corresponds to the SD Card for the printer, but have nothing inserted. If I attempt to Update Driver for the multi-function adapter, it's not finding driver on Internet (Windows Update) and not finding a signed driver for Windows 8 under Update Driver, Printer driver support if you choose the locate on c: drive and point to the correct HP printer. Interesting also, I have three "discovered" HP printers, all showing "Disabled" Multi-Function adapters under Device Manager by LSC.

Lenovo solution center doesn't seem to recognize System Mechanic Pro as an antivirus program

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