Lenovo Solution Center LSC Warranty Upgrade

How can I have the Warranty infomormation updated so that it accurately reflects the new warranty.
I have plenty of information indicating the Warranty I have has been successfully upgraded/Updated/Extended however LSC still indicates the warranty is old. I would like for the software to recognize this update/extention so that I dont get the notice.

Version 1.1.006 of LSC has been released on 4/20 that fixes warranty reporting issues. You can update to this new version by accepting the upgrade when launching an older version of LSC. The web download version referenced at www.lenovo.com/diags will be updated shortly

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Lenovo solution center shows warranty expires today while it gets okay after refreshing.

Lenovo solution center shows warranty expires today while it gets okay after refreshing. I need to refresh this every time i reboot my machine i.e. T430.

LSC has not been working for a long time. Each release seems to have bugs in it as far a warranty access is concerned. After the last update I ran which still could not access the server. I seems to have uninstalled itself. The startup is gone everywhere on my systems. I haven't checked Control Panel for it since it still is a garbage tool now. ThinkVantage thread in the community still has posters indicating the problem is continuing. Each time you launch it if there is an update it wants to install it. LOL But that software is of little use anyway. The diagnostics is poor as well.
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3

Lenovo Solution Center (LSC.EXE) asking for administrator password

Hello,
On my ThinkCentre I have configured an administrator account and two user accounts.
The machine is running Lenovo Solution Center.
When working with the user accounts (no admin privileges) the LSC.EXE program keeps coming up and asking for the administrator password.
Does anyone have a hint on how to stop this?
Best regards
MSche
Solved!
Go to Solution.

There's no solution for it - this is by design. LSC cannot function without admin rights.
ADMIN Edit -
Updated versions of LSC should address this.
Please try version 2.4.003 or later
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/lsc/updates/2.4.003/LSCSetup.exe
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/lsc/updates/2.4.003/LSCSetup64.exe

Lenovo Solution Center Showing Wrong Warranty

I bought my Lenovo G500 laptop in December 2013. It has 1 year warranty. Today I installed Lenovo Solution Center and saw that it shows wrong warranty.
According to Lenovo Solution Center, the warranty is set to expire on September 22, 2014. But its wrong since I bought the laptop just around Christmas in 2013.
Solved!
Go to Solution.

Hi Mayank,
Welcome to Lenovo Community Forums!
There was an initial bug in LSC where extended warranty was not accurately shown and this was addressed in version 1.1.006. Several changes to the functionality of warranty lookup have been implemented in different versions of LSC to address other considerations.
In some cases, the Lenovo Solution Center is displaying a message, “Unable to determine warranty”, for the System and displaying a message, “not available”, for the Battery.
This could occur on any Lenovo system running Windows 7 or 8 and running LSC.
These will be solved in version 2.0.018 or higher of LSC.
Warranty status can be checked on the Lenovo support site at any time:
http://support.lenovo.com/en_IN/product-service/warranty-status/default.page?
Do post us back for further queries.
Best Regards
Shiva Kumar
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Hardware Scan Failure using Lenovo Solution Center G580

I have a G580 Laptop, it's lessa than a year old now.
I use both Hard Disk Sentinel (HDS) and Lenovo Solution Center (LSC).
HDS showed an alert that one weak sector has been found.
LSC gave this result code after the hardware scan WHD01V00I-HJ9C1E, it failed the "Targeted read test" and "SMART short self-test". How can I fix these problems and what do they mean?
Thank you.

hi Casanova8,
Welcome to Lenovo Community Forums!
Smart Tests are critical for the HDD Performance and functionality.
I would suggest running another test using HDTune
Let me know your findings
Cheers!
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ISSUE: Lenovo Solution Center update resets all Settings!

Longstanding problem continues with update to 2.0.020: When Lenovo Solution Center (LSC) updates, all Settings are reset, wiping out options to suppress certain screens and alerts. While not a functionality issue, it's very annoying to have to configure LSC all over again after evey update, so much so that some of my clients stop updating (one client called it the Lenovo Annoyance Center, and removed it entirely), so please fix this issue. Thank you.
Hope that helps,
John
ThinkPad T450s [ i7-5600U | 8GB | 1TB SSD | Full HD IPS | 802.11ac | BT | Webcam | FR | Win8.1Pro64 ]

We're aware of this issue and agree it is very annoying, especially since LSC updates itself so often. LSC team tells me fixing it is a priority for an upcoming release (either 2.1 or 2.2). Sorry for this inconvenience caused by LSC.

Why does Lenovo Solution Center keep running every time I log back on?

Hi all,
Have a Thinkpad L430.
Every time I log back into my user account on the laptop, whether from fresh boot, sleep or hibernate, within a few minutes I get interrupted by the Windows 7 User Account Control asking me if I want to allow lsc.exe to run.
If I view details it says it is program location '"C:\Prgam Files\lenovo\lenovo solution center\lsc.exe" -updatestatus'.
I've no problem with the machine checking for updates but a) I'd rather it did it when the daily Windows Home Server backup is running (i.e when I'm still asleep and not actively using the computer) and b) I'd like to know if there's any way to allow this program to run as admin so it doesn't keep interrupting me
Solved!
Go to Solution.

You should be able to disable it in the LSC dashboard. I will download LSC and locate it for you.
*edit* Launch LSC>Dashboard View>Edit>Drag "Updates" or any unneeded item to the right "Events not monitored" section to disable.
This document offers some other information on Lenovo Solution Center:
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=MIGR-74072#7
Let us know if you have anymore questions.
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Windows 8 - Lenovo Solution Center claiming problem wih disabled printer (but it's not disabled)

I have an HP printer for which I needed to replace the stock Windows 8 printer driver with HP's full featured driver. Since I did that, Lenovo Solution Center [LSC] complains (under Check-up> Device Manager) that "one or more devices have problems" and it lists my Officejet 4500 G510n-z as "disabled". When I go to device manager to check the status of my printers, I see a print queue category of devices, and all of them, including the two associated with the printer, are enabled and "working properly".
Under what circumstances does Solution Center determine that a device is disabled? How do I convince Solution center it is making the wrong assessment ;-)....or perhaps there is something wrong but looking at Device Manager doesn't tell me so??? Is there another place I should check?
I finally solved the wan miniport problem (thanks to other posters), so now I have 1 problem left to fight to be able to rid myself of unwarranted exclamation marks from LSC.

I have same problem after completely installing the HP full solution driver and application support for the printer. It's the "Multifunction Adapter" category in Device Manager that causes LSC to show the error. I already have a Z: Sendto device that corresponds to the SD Card for the printer, but have nothing inserted. If I attempt to Update Driver for the multi-function adapter, it's not finding driver on Internet (Windows Update) and not finding a signed driver for Windows 8 under Update Driver, Printer driver support if you choose the locate on c: drive and point to the correct HP printer. Interesting also, I have three "discovered" HP printers, all showing "Disabled" Multi-Function adapters under Device Manager by LSC.

Cannot Upgrade Lenovo Solution Center

When I try to upgrade to the latest version of Lenovo Solution Center on my Edge E520, the installation of Adobe AIR 64 fails. I tried rebooting and the same thing happens, and I am trying running as administrator and not as administrator. So I uninstalled the old version and tried to install from scratch and now I can't do that either so I am stuck without a working version of LSC.

Sorry for some odd reason I didn't get notified when you posted your original reply, so I will give that a try in the next few days and post back an answer.
I uninstalled the original version of LSC not AIR - I tried to uninstall AIR but I could not because it does not show in the list of installed programs which seems odd.
Also TVSU told me there was a new version of LSC available, and I downloaded it. Supposedly it was installed but when I rebooted, it was still running the old 1.1.007.00 version which is not the new version that was supposedly installed (2.4.003) - which is not the version on the Lenovo web site (2.5.002).
It fails both when trying to install via direct install of 2.5.002 from lenovo.com, and when trying to update from the self update offered from the Lenovo Message Center.

X230 - Graphic(GUI) of the LSC(Lenovo Solution Center) seems weird..

Hello,
This is my first time to post a thread in this community (just bought my brand new x230 model yesterday )
Everything seems working fine, however, every time I open up the LSC(Lenovo Solution Center), it displays as below:
Link to picture
Please ignore the language (OS is Korean version).
Anyhow, the graphic seems black GUI instead of the orginal version.
It seems like something is conflicted each other...Or is it just my computer problem?
To figure out, what I tried was to delete the program and re-install it, however, it happens again (first 2 or 3 times work fine..)
Can I solve this grapih issue? D:
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

Uninstall LSC. Save yourself grief.
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Lenovo-solution-center-doesn-t-show-warranty-i...

Lenovo Solution Center does not sense or allow Windows Update after Windows 10 upgrade

Also see: https://forums.lenovo.com/t5/Lenovo-A-B-C-N-S-Flex-and/Lenovo-Solution-Center-says-Windows-Update-needed-Windows-10/m-p/2136161#M6832 I'm having exactly the same issue as the user who started the thread linked above. After installing Windows 10 (and having no particular issues with the installation), LSC won't leave me alone about needing to run Windows Update. But when I click the Launch button provided, nothing happens. LSC is also recommending I update drivers and things, but the link provided to the Lenovo website also doesn't work. I had to run Windows Update and find the updated drivers on the Lenovo site myself. I happen to have a G505s, but the issue is obviously not restricted to one model.

Maybe a Lenovo server is down. Check again later or tomorrow.
Of course it might be that your firewall or other protection software is blocking the application from communicating with the Lenovo server...
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Lenovo Solution Center Toolbar Button Brings Up SimpleTap

All of a sudden the LSC button has started bringing up Simpletap instead of the Lenovo Solution Center. Not sure if this is related to one of the recent TVSU updates or the WIndows Updates (which broke my toolbar buttons in Quicken).
Solved!
Go to Solution.

It seems Lenovo Solution 2.3 is doing this. This is an update that was released this week. This is only happening on systems where SimpleTap is already installed, on new systems just installing or upgrading to LSC 2.3 this is not happening.
However, I too would like to turn this off and I believe I've seen this before, but can't recall how to fix it.

Lenovo Solution Center shows disabled devices

I have just upgraded to the latest version of Lenovo Solution Center in order to resolve the problem of Unknown Warranty, but now it is showing many printers as disabled devices - but Device Manager is not listing these printers. I do not know where these printer have come from - I do not have any of them.

I am having a similiar/related issue. Solution Center indicates a Device is having a problem, that it is an Unknown Device and is Not Installed.
I cannot identify any devices in Device Manager that are having issues.
I have a 13" Yoga and am running the latest version of Solution Center (2.0.019).
Any suggestions?
Link to image
Moderator note: images larger than 50k converted to links per forum rules: Lenovo Community Participation Rules

Lenovo solution center errors out on launch for task bar

Whenever I open the Lenovo solution center, I get this error.
Http Comunication Error
The following Monitors has encountered some error:
JSON parsing failed: LargeEnterpriseMonitor
Then, it will periodically crash until I restart.
This is a new G505 (3 months old). It has done this on Win8 and it still does it on Win8.1
Also note the extensive spelling errors and grammar. I'll live with that if I can get by the errors

Hi Mikend,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the LSC (Lenovo Solution Center) is displaying an error message even after upgrading to Windows 8.1 in your G505, I suggest you to re-install the LSC for the Windows 8.1 while installing right click on the downloaded LSC file and select “Run as administrator” and check if the issue persist.
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Lenovo Solution Center says Windows Update needed Windows 10

Thanks for your help, I have the Lenovo B50-30 AIO and recently upgraded from Windows 8.1 to Windows 10. Everything seemed to go flawlessly with the exception of one small problem. I am constantly being nagged by the Lenovo Solution Center to Update my Operating System. When I run Windows update, it says 'No Available Updates', yet LSC still nags me with that screen. When I go into LSC and click on the Launch button to fix the problem, nothing happens. Is this a problem with LSC or is there something that I am doing wrong?

All,
I've shared this conversation with our LSC development team and here is how I understand the siutation...
LSC 2.8 was tested with Windows 10, but this situation occurs because Windows 10 does not fill in the update date after the OS install. After 1 day, and the date changes, the symptoms should go away.
We are working on improving this in the next version fo LSC 3.1 which is a few weeks away...
Edit:
Speedwell, I've also noted the launch button issues with the team to re-test and make sure works properly.
Update 8/5/15 - confirmed launch button issue on 2.8.5 and lower. This is going to be addressed in a new version.
An interrim support tip is being released on our support site to explain the work around:
1) Navigate to taskbar
2) Type "Windows update" in teh search the web and windows field
3) Select "Check for Updates" at the top of the search results
4) The Windows update will appear
5) Select check for updates button
Apologies that this did not work as intended, and I appreciate your patience as we release an updated version.
Best regards,
Mark

Lenovo Solution Center LSC Warranty Upgrade

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