Lenovo solution center won't install update

Hi,
I've got a rather high spec Lenovo Thinkpad Yoga, which I love. However, the Lenovo Solution Center keeps popping up saying "A new version of Lenovo Solution Center is available. Do you want to update now? <Update now> <Later>
When I click on update now, it downloads the ~35mb download for "2.4.002", but then doesn't install it. I'm concluding it doesn't install it by the fact that it remains on 2.2.002, the next day it'll ask me to download it again, and it does nothing after completing the download that would indicate that it has indeed updated the software.
I'm running Windows 8.1
According to the splash screen for Lenovo Solution Center, it is currently on version 2.2.002, revision 17630.
Thanks!
Andrew

I know this is an old post but for anyone else having this problem...
Once you download the update via Lenovo Solution Center and it doesn't automatically install:
1. Close the Lenovo Solution Center
2. Go to the folder "C:\Users\<username>\AppData\Roaming\LSC\Local Store"
3. Right-Click on the LSCSetup64.exe file (or whatever your LSCSetupXX.exe file is) an choose "Run as Administrator".
Be sure to check the date of the LSCSetupXX.exe file to make sure it is current so you know it is what you just downloaded.
This will install the new version.
Once complete, open the Lenovo Solution Center as normal.
Enjoy!
Frank

Similar Messages

Solutions Center not showing software updates

After installing driver updates that were suggested by the solutions center,, the solution center is not aware that the updates were installed. It keeps asking me to install updates. Very frustrating. I spoke with a software person who offered to fix my 2 week old machine for a fee
Solved!
Go to Solution.

hi woofer,
AFAIK, you can remove the Lenovo Solutions Center if you manually update your drivers from the lenovo website and windows update but you could also keep it to benefit from its additional features like the system security and hardware checkup.
I'm unsure why the H520 isn't on the list of supported models but perhaps it isn't updated. Try to uninstall LSC and install the latest version below and observe:
Lenovo Solution Center for Windows 8 (64-bit), 7 (64-bit)
v2.2.002
lscsetup_x64_22002.exe
32.4 MB
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Lenovo Solution Center

I have tried to get onto my Lenovo Solution Center to check things on there however it is coming up as "LSC is unable to run because a required file is missing". It then tells me to reinstall it and try again. I have tried several times to uninstall and reinstall. I have even tried the repair option via control panel, however the same error is coming up... Please help!

Smurf90
I'm sorry you are having this trouble. Could you please let us know what version of Lenovo Solution Center is currently installed and having this problem?
Could you please tell us the name and version of the anti-virus software you are using?
If you go into the anti-virus software, are there any removed/quarantined files that seem related to Lenovo Solution Center?
This is only our first idea to troubleshoot this problem. If there's no obvious clue in the anti-virus software, would you be willing to let us remote into your system for further debugging?

Lenovo Solution Center does not sense or allow Windows Update after Windows 10 upgrade

Also see: https://forums.lenovo.com/t5/Lenovo-A-B-C-N-S-Flex-and/Lenovo-Solution-Center-says-Windows-Update-needed-Windows-10/m-p/2136161#M6832 I'm having exactly the same issue as the user who started the thread linked above. After installing Windows 10 (and having no particular issues with the installation), LSC won't leave me alone about needing to run Windows Update. But when I click the Launch button provided, nothing happens. LSC is also recommending I update drivers and things, but the link provided to the Lenovo website also doesn't work. I had to run Windows Update and find the updated drivers on the Lenovo site myself. I happen to have a G505s, but the issue is obviously not restricted to one model.

Maybe a Lenovo server is down. Check again later or tomorrow.
Of course it might be that your firewall or other protection software is blocking the application from communicating with the Lenovo server...
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Lenovo Solution Center - silent install command?

I'm probably not the first to ask, but is there a silent install command for lsc.exe?
I'd like to integrate it into an MDT deployment: for system update the /verysilent option works, but I cannot find anything on lsc.
All help appreciated,
Bavo
PS: also, does it need Adobe Air and should i install that separately or is this inculed in the installer of lsc

add:
http://forums.lenovo.com/t5/ThinkVantage-Technologies/ThinkVantage-System-Update-5-06-will-not-silen...
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Lenovo-Solution-Center-2-4-002-Revision-19058/...
http://forums.lenovo.com/t5/ThinkVantage-Technologies/lsc-cli-exe-crashing-daily-since-2-4-002-rev-1...

Solution Center for W7/64 Update Install Fails

I have a T420 running W7/64 bit. During the last ThinkVantage System Update it downloaded Lenovo Solution Center. During the install it pops up an error accessing /Program Files/Lenovo/ Lenovo Solution Center. Something about requiring admin access (my account is an admin account). Any ideas on how to resolve?
Ed P.

Odds are its a bug in the update and/or server. Give it a day or two and it will likely work fine.
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3

Lenovo Solution Center says Windows Update needed Windows 10

Thanks for your help, I have the Lenovo B50-30 AIO and recently upgraded from Windows 8.1 to Windows 10. Everything seemed to go flawlessly with the exception of one small problem. I am constantly being nagged by the Lenovo Solution Center to Update my Operating System. When I run Windows update, it says 'No Available Updates', yet LSC still nags me with that screen. When I go into LSC and click on the Launch button to fix the problem, nothing happens. Is this a problem with LSC or is there something that I am doing wrong?

All,
I've shared this conversation with our LSC development team and here is how I understand the siutation...
LSC 2.8 was tested with Windows 10, but this situation occurs because Windows 10 does not fill in the update date after the OS install. After 1 day, and the date changes, the symptoms should go away.
We are working on improving this in the next version fo LSC 3.1 which is a few weeks away...
Edit:
Speedwell, I've also noted the launch button issues with the team to re-test and make sure works properly.
Update 8/5/15 - confirmed launch button issue on 2.8.5 and lower. This is going to be addressed in a new version.
An interrim support tip is being released on our support site to explain the work around:
1) Navigate to taskbar
2) Type "Windows update" in teh search the web and windows field
3) Select "Check for Updates" at the top of the search results
4) The Windows update will appear
5) Select check for updates button
Apologies that this did not work as intended, and I appreciate your patience as we release an updated version.
Best regards,
Mark

ISSUE: Lenovo Solution Center update resets all Settings!

Longstanding problem continues with update to 2.0.020: When Lenovo Solution Center (LSC) updates, all Settings are reset, wiping out options to suppress certain screens and alerts. While not a functionality issue, it's very annoying to have to configure LSC all over again after evey update, so much so that some of my clients stop updating (one client called it the Lenovo Annoyance Center, and removed it entirely), so please fix this issue. Thank you.
Hope that helps,
John
ThinkPad T450s [ i7-5600U | 8GB | 1TB SSD | Full HD IPS | 802.11ac | BT | Webcam | FR | Win8.1Pro64 ]

We're aware of this issue and agree it is very annoying, especially since LSC updates itself so often. LSC team tells me fixing it is a priority for an upcoming release (either 2.1 or 2.2). Sorry for this inconvenience caused by LSC.

Lenovo Solution Center install problem - Error 1721

Hello, I'm trying to install Lenovo Solution Center to my computer again, after not properly uninstalling it. I simply deleted the files and repaired the registry thinking that it would be fine, and it is not.
I'm getting the Error 1721 upon installing, installer tries to execute 'KillProcessLSC.exe' under Lenovo Solution Center folder and it cannot, since I deleted them. I need the files under Lenovo Solution Center folder so I can make the installer pass the 'Killing LSC' step, or at least think it passed.
I got the idea to fixing it from this post. The guy restored the files from Recycle Bin and installer worked just fine. Since I already cleared my Recycle Bin and I did this over a year ago I cannot get the files from recycling. I simply need the files so I can make the installer execute the program it wants and passes that step that I get stuck on. If any other solution is available I'm free to try it, otherwise I'm pretty much sure putting the files in the Lenovo Solution Center folder will fix it. Thanks.

@bl8demast3r,
Your post 1 stated:
Whenever I try to run the hardware scan I get the error:
"Lenovo Solution Center service is not available. Please restart the application, or reboot your computer if the problem persists."
Your later post mentioned Scheduled scan, I assume LSC hardware scan.
===
Lsc during the last year has had issues where LSC software fails during a manual run of hardware scan. Symptoms include Lsc service not available. You have the latest version of LSC. Monitor what you see and post back if the "service not available" screen shows up. Describe if this hardware scan was done manualy or a result of the scheduled monhtly run.

Unknown device in Lenovo Solution Center Helix

It's not causing any problems, but it's killing me to know there is an unknown device that I can figure out what it is!!! Talk about Fly in the Ointment.
Why is it there? Why doesn't windows not know what it is? What's it's motivation?
No external devices plugged in, wireless printer driver installed and working correctly.
This is one for Sherlock, or THE LENOVO COMMUNITY
I looked in device manager, nothing is popping out saying "Hey I'm unknown"
Lenovo Solution Center sees it but doesn't have a fix for it, and it gives me that smug number 1 with a red circle around it under check up (the nerve!). Taunting me that something is not right and there's nothing I can do about it.
Help me Obi Wan Kanobi, your my only hope!
Solved!
Go to Solution.

Lenovo Solution Center currently has a bug that happens on systems with touchscreens, it shows an unknown device like you say, even though there isn't anything wrong.
There is supposedly an update to LSC coming this week or next, it should fix this bug.
And there is something you can do about it, click on the "remind me" option and then select "never", then LSC won't bug you about this non-issue anymore. Sorry for this inconvenience caused by LSC.
http://support.lenovo.com/en_US/detail.page?DocID=HT076749

StorLib error message in the Lenovo Solution Center

I keep getting an error message under the device manager tab in the Lenovo Solution Center.
It says under drivers - 'StorLib bus (virtualstorage support)', status is 'Uninstalled'.
I can't find anything anywhere about this or how to correct the issue.
Any help out there?
Moderator Note; subject edited.
Solved!
Go to Solution.

The device manager pops up the screen with all the 'devices' . When I expand 'other devices', the storlib bus shows up with a yellow triangle and ! mark. Double clicking brings up a window, with status;
"The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver."
When I try to update it, no driver can be found.
One option os to uninstall it. Guess that would get rid ot the error if it is something not being used.

Error 1721 on repair/uninstall/reinstall of Lenovo Solution Center Windows 8 64-bit

Hello,
I am seeking a solution to a problem with Lenovo Solution Center on a Lenovo W530 machine running Win 8 64-bit.
It was not updating the warrantee information, and so I attempted an install with the newest version of the program. It refused to uninstall. Lenovo support then decided that the best approach was to eliminate the directory containing the program.
Now I still have the program listed in my installed programs, but there is nothing I can do with it. It does not appear on my desktop (not surprisingly) but does not uninstall and using the new install package does NOT provide the option of install, but solely to uninstall or repair, neither of which works - giving the error 1721 message.
Next steps? (Tier 2 was to phone me over 1 week ago - no call....).
Gary
Solved!
Go to Solution.

After trying al the hints without effect, the last hint with the "MS FixIt"
-Tool finally solved the problem!!!!!
It found 2 older {xxxxxxxxxxxxxx} registry entries from 2 former manual
updates which caused the problem. I had to run it 2 times for removing all
error-causing problems.
After that ,the last version of the Lenovo Solution Center Windows 64-bit
package was able to install perfectly and is now running without any
problems .
This solution I was looking for the last 3-4 months!!!!!!!
Thanks very very much ,for your perfect & profound help!
May I post this full solution letter of yours into the Lenovo forum,plse.??
I saw many people with the same 1721-fault searching for help too!
Again many thanks
Yours sincerely
Norbert Esch

Cannot Upgrade Lenovo Solution Center

When I try to upgrade to the latest version of Lenovo Solution Center on my Edge E520, the installation of Adobe AIR 64 fails. I tried rebooting and the same thing happens, and I am trying running as administrator and not as administrator. So I uninstalled the old version and tried to install from scratch and now I can't do that either so I am stuck without a working version of LSC.

Sorry for some odd reason I didn't get notified when you posted your original reply, so I will give that a try in the next few days and post back an answer.
I uninstalled the original version of LSC not AIR - I tried to uninstall AIR but I could not because it does not show in the list of installed programs which seems odd.
Also TVSU told me there was a new version of LSC available, and I downloaded it. Supposedly it was installed but when I rebooted, it was still running the old 1.1.007.00 version which is not the new version that was supposedly installed (2.4.003) - which is not the version on the Lenovo web site (2.5.002).
It fails both when trying to install via direct install of 2.5.002 from lenovo.com, and when trying to update from the self update offered from the Lenovo Message Center.

Ads in Lenovo Solution Center 2.4.002 Revision 19058

Today I got a prompt to update my Lenovo Solution Center software. So far nothing unusual. But as I started the installation process, I encountered an advertisement to install the Farmerama game! (see picture below)
Dear Lenovo! Come on! I didn't pay a huge amount of money for a business laptop to see such irrelevant ads in my lenovo updates and I must say that I personally don't like this new practice at all. Is this going to continue in future updates?

I can report the same behavior when I updated today as well. My ad was for some kind of Warcraft clone game that initially caused me alarm as I was concerned it could be malware as it certainly seemed out of character for Lenovo to to allow such an unprofessional advertisement to appear on such a core utility update. I have confirmed that a friend of mine had the same happen when they updated their Lenovo Q700, a consumer grade laptop. They must be using the same suite of utility software across platforms now. I was not happy to see this and it concerns me greatly. Please dont follow the poor practices of lesser companies who in my opinion have often made a lesser grade of product, This does not bode well for the future. Lenovo utilities are the only pre-loaded software I allow on a sytem, and if this continues it will not be the case much longer. I also believe that allowing such low-grade non-professional advertisements that offer imediate download is a 3rd party security concern, and is something that the majority of your cusotomer base would not appreciate, especially in this form. This is not good.
ThinkPad T520 4239CTO | i7-2720QM @ 2.2Ghz | 8GB (2x4GB) Samsung Ram @ 1600MHz | 240GB Intel 330 SSD + 500GB Seagate Momentus 7200.4 | 1600 x 900 | NVIDIA NVS 4200M | Intel Ultimate-N 6300 AGN | Ericsson F5521gw WAN + GPS | eSata | Bluetooth | Fingerprint | Windows 7 Professional (64-bit) SP1 |

Lenovo Solution Center Toolbar Button Brings Up SimpleTap

All of a sudden the LSC button has started bringing up Simpletap instead of the Lenovo Solution Center. Not sure if this is related to one of the recent TVSU updates or the WIndows Updates (which broke my toolbar buttons in Quicken).
Solved!
Go to Solution.

It seems Lenovo Solution 2.3 is doing this. This is an update that was released this week. This is only happening on systems where SimpleTap is already installed, on new systems just installing or upgrading to LSC 2.3 this is not happening.
However, I too would like to turn this off and I believe I've seen this before, but can't recall how to fix it.

Lenovo solution center won't install update

Similar Messages

Maybe you are looking for