Lenovo System Toolbox won't install

I have a T60p with Windows XP & Service Pack 3 - I downloaded the latest PC Doctor-5 (1st5setup_518317x86) from the Lenovo website. I received an error message when UN-installing the old version and again when installing the new version. When I open the toolbox (via Start menu / programs / Lenovo Services / Lenovo System Toolbox), the same error window pops up with the message "Lenovo System Toolbox has encountered a problem and needs to close. We are sorry for the inconvenience." I have tried a variety of things to get PC Doctor to run; but always get this error message. I have repeated the download process to no avail. Any suggestions on how to resolve this issue?

I occasionally encounter this as well. When it happens I go to the Driver Matrix page for my model ThinkPad on Lenovo's support site, then download and install the update manually. That's always "fixed" the problem for me. But yes, it is annoying.
Cheers... Dorian Hausman
X1C2, TPT2, T430s, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30

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Toolbox won't install

Installing toolbox on aTt60 series 2007. Hangs at "execute pcdoctor/pcdr5cuiw32.exe-backgroundmonsetup." Have removed previous version of pcdoctor prior to installation. First tried several automatic updates always stalled at 91% complete. Have to stop process in windows task manager in order to uninstall. Operating system windows XP service pack 3.
Solution?

try thishttp://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-73783
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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During Windows install, says the Bootcamp Windows partition is incorrect file system and won't install

I had another Macbook Pro retina which I installed Windows 8 on with no problems via bootcamp. I just updated to the late 2013 model of the Macbook Pro, and attempted to do the same thing but have had problems. I create the partition for Windows with Bootcamp, restart the computer, and after I enter my security key in the Windows installation screen it comes to the screen where you have to select the appropriate installation drive. When I select the drive I created for Windows, it says that it can't install due to the file system. I have no idea why I'm having this problem because I had done this once before....I can't for the life of me figure out what's wrong and I'm at a loss.
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Well, here is what happened...
Somehow in making a Windows partition then removing the partition so many times I created an error where it only showed 1/2 of my hard drive...like it was starting to create the second half for the windows side and ran into an error.
So this turned out to be a blessing in disguise, because what I had to do was go to "Command + R" when I was starting up and format the entire drive, all 500 gb. This formatted the whole drive and must've erased whatever was causing the trouble.
Of course, then I had to reinstall OS X, and reinstall my Time Machine backup, but then I opened bootcamp and created the Windows partition again. This time, when I ran the EFI installer you were referring to on the far right (which I had tried before), it allowed me to click next and continue once I selected the Windows partition. Thank God! It must've fixed whatever file system error was hanging it up there every time....because it's installing now.
What I would suggest if all else fails, just format the whole dang thing. Then try from square one and see if you can install

Toolbox won't install on Vista x64 with HP Business Inkjet 1100

To install my HP 1100 on Vista x64, I was redirected to the only compatible driver which was for the HP 1000. The printer works, but has lost some of it's features such as double sided printing and the Toolbox to monitor ink levels. A search of the forums suggested installing OJProK550_Toolbox_en.exe, but after installing that I can't get it to function because it states the driver hasn't been installed. What driver? I'm confused since I have the functional driver for this printer installed and even reinstalled through New Drivers to be sure I had the latest. I suspect the conflict and failure has something to do with this optional driver I had to use.
Can anyone offer some suggestions please? I hate to wait until my ink cartridges are empty before finding I need one (it usually happens on a weekeng!)
Interestingly, I "scabbed" this printer to my laptop running XP x32 and from there I can do doublesided printing, but cannot access the toolbox either.

Hello, have you tried using the PCL 5 UPD? In my experience, PCL 5 runs better and is not glitchy which seems what was going on before you uninstalled it. Also, how do you have the IP addresses setup for your home network?

Lenovo solution center won't install update

Hi,
I've got a rather high spec Lenovo Thinkpad Yoga, which I love. However, the Lenovo Solution Center keeps popping up saying "A new version of Lenovo Solution Center is available. Do you want to update now? <Update now> <Later>
When I click on update now, it downloads the ~35mb download for "2.4.002", but then doesn't install it. I'm concluding it doesn't install it by the fact that it remains on 2.2.002, the next day it'll ask me to download it again, and it does nothing after completing the download that would indicate that it has indeed updated the software.
I'm running Windows 8.1
According to the splash screen for Lenovo Solution Center, it is currently on version 2.2.002, revision 17630.
Thanks!
Andrew

I know this is an old post but for anyone else having this problem...
Once you download the update via Lenovo Solution Center and it doesn't automatically install:
1. Close the Lenovo Solution Center
2. Go to the folder "C:\Users\<username>\AppData\Roaming\LSC\Local Store"
3. Right-Click on the LSCSetup64.exe file (or whatever your LSCSetupXX.exe file is) an choose "Run as Administrator".
Be sure to check the date of the LSCSetupXX.exe file to make sure it is current so you know it is what you just downloaded.
This will install the new version.
Once complete, open the Lenovo Solution Center as normal.
Enjoy!
Frank

I have Windows Vista Basic - 32 bit operating system - Itunes won't install

I had Itunes 9.25 however my Iphone would not connect to it. I tried to upgrade but so far, nothing is working. I uninstalled all Itunes/Apple software on my computer and am trying to upload newest version of Itunes. Please help - I have vacation pictures on here.

Why not? What happens when you try?
If you really want help, stop being vague and provide some specifics of the issue is occurring.
Of course, you can always get faster results by searching for the exact issue that is occurring.

Lenovo System update 5.1 won't install on windows 8

My sytstem update worked for a few weeks in windows 8 and then it stopped loading. I tried to do an uninstall and reinstall but unfortunately I get the following message "the wizard was interrupted before lenovo system update could be completely installed" I read forums that I need to have .net install which I already have so what else could be the problem. Are there any files that I should make sure are deleted?
Solved!
Go to Solution.

Had the same issue and the same error message after System Update 5.01.0005 stopped working and would not install after being uninstalled.
I looked at the installation log and there was an error about service installation failure. So I looked at the Windows Services, and there was a System Update service installed, pointing to a non-existing folder under Program Files (x86). I removed the service manually (sc delete SUService from administrative command prompt) and after that System Update installed fine.

This Version of Lenovo ThinkVantage Toolbox is not licensed to run on this system (**bleep**)?

I have a 3 week old W510, Windows 7 64-bit, i7 Thinkpad. Over the Chritmas holidays I was able to start exploring the software that came loaded on the machine. One of these was the ThinkVantage Toolbox which I accessed at least 2 or 3 times to explore the programs and what they had to offer. It worked fine and I was able to view the different offerings inside the toolbox.
Two days ago I used the Lenovo ThinkVantage Tools "Update and Drivers" to find updates to the the machine. It found some updates (I'm not sure of each and everyone but they seemed reasonable) and downloaded them all to bring the system up-to-date.
Today I tried to access the Toolbox and was greeted with a License Authentication Failed message box with this message:
"This Version of Lenovo ThinkVantage Toolbox is not licensed to run on this system".
I assume it was something in the recent updates that did this. I have only installed a couple other photo editing pieces of software since then that I doubt would have any effect on this.
I certainly can do a system restore back to before I did the updates, but I'd rather not since a) the updates for the most part appeared to be needed and were successful, b) I'd rather not have to update those things that have auto-updated (like Norton and Super Anti-Spyware definitions), and c) I'm not sure restoring will help, not to mention re-installing the other pieces of software that successfully installed.
I have been a good doo-bee poster and searched this forum and other web resources and while there is reference made to some solutions for this, I didn't fully understand them so I figured I would ask here for help before trying anything. I do have Lenovo phone support but trying here before calling them.
Thoughts anyone? Should I simply download the latest ThinkVantage Toolbox software and install it? If so, should I uninstall the version I have now?
Looking for any assistance anyone could render.
Thank you.
Jim
Solved!
Go to Solution.

Hi again Jim,
First of all you're welcome!
I have another suggestion for you, it might successfully help you in updating Toolbox to the current version, but for this I'd suggest that you first create a restore point just in case the advice fails. Once created a restore point, launch ThinkVantage Toolbox, give it a minute to completely load/run quick tests etc, thereafter click the green colored question mark -> check for updates, once it finds the latest version, let it download and install, I'm hopeful you won't run into any issues via this approach.
Keep us posted.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Lenovo System Update not installing a driver

I reinstalled Windows 8.1 Pro on a X1 Carbon Touch, model 3448. I then installed the Lenovo System Updater, version 5.06.0027. Many drivers were installed, but I still have an unknown device in Device Manager. In msinfo32.exe, I see this in Problem Devices:
ACPI\LEN0078\5&2890D6990&0
A web search seems to indicate I need a Lenovo Power Management driver.
Any idea why the Lenovo System Updater does not identify this device and install the appropriate driver?
Solved!
Go to Solution.

Hi,
download and install that PM driver in manual mode.
x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
Do it well, worse becomes itself
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RSAT won't install on Windows 8.1 Pro - "The system cannot find the file specified."

Please help. RSAT won't install on Windows 8.1 Pro. Every time I try, I get the same error - "The system cannot find the file specified.". I really don't want to have to refresh the PC to get it working! I've installed the update successfully on
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I am in uk, so have installed the en-US language pack first. I did have a windows component store corruption but I've managed to fix that.
event log says:
Windows update "Update for Windows (KB2693643)" could not be installed because of error 2147942402 "The system cannot find the file specified." (Command line: ""C:\Windows\system32\wusa.exe"
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CBS log (C:\Windows\Logs\CBS\CBS.log): http://1drv.ms/19CAv14

As Roger Lu reported, the log indicates that there is corruption in the update files that you downloaded. The log actually reports “file not found”, so you may also want to check permissions on the extracted files in C:\Windows\SoftwareDistribution\Download\76ecaa86ec6712300c2d71cbcdad378c\.
You can also re-try downloading the files to see if your original download was just corrupt.
Bruce Wooding Windows Outreach Team- IT Pro Windows for IT Pros on TechNet
It was a permissions issue! Thanks so much Bruce!
I checked the permissions for the folder mentioned above and TrustedInstaller only had List Folder Contents and Special Permissions. So I granted granted Read & Execute to TrustedInstaller and tried installing again...
1) double clicked the installer.
2) once it said Initialisation was complete, I checked the permissions again and it had re-set them to as before, so I granted Read & Execute to TrustedInstaller again
3) Installation was successful.
Not really sure why this happened as it doesn't make sense but it's working now :-)

Itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit

itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Installing Full Retail Win 8 Pro on a Lenovo System supplied with Win 8 Standard/Core

If you are attempting to install a full retail (or similar) copy of Win 8 Pro on Lenovo system that came with standard Win 8 (also referred to as Win 8 Core) installed from the factory, you will run into an issue at install time.
By MS design default , full Win 8 Pro retail (etc) versions look for a key embedded in the BIOS (often referred to as an OA3 or OA3.0 key). If that key does not match the version of Win 8 you are trying to install, the install will fail without offering the option of entering the retail key that was supplied with your full retail (etc) Win 8 Pro.
Microsoft has issued a "FAST PUBLISH" support article on how to work around this design approach. See
http://support.microsoft.com/kb/2796988
Note that this workaround requires the creating and placing of a PID.txt file by methods which are not entirely described in the support article, so be prepared to do some more digging for all the relevant information.
Cheers,
Bill
I don't work for Lenovo

Hi,
I have a Lenovo H520g essential desktop, which came with Windows 8 SL pre-installed. I bought my Lenovo on August 8 2013 and as of the November 2013 the machine was updated to Windows 8.1 Single Language.
Today, April 14th 2014, I bought Windows 8.1 Pro on a full retail DVD from a local physical Microsoft reseller. I have successfully installed Windows 8.1 Pro on my H520g. The installation run smooothly, no problems at all.
The steps I took were as follows:
1) Checked the UEFI BIOS to see if the DVD drive were included on the boot list and set it as the first boot device.
2) Booted the computer with the Windows 8.1 pro DVD on the optical drive.
3) Entered the Windows 8.1 License Key that came on the retail DVD.
4) Erased all partitions from the HDD were Windows 8.1 SL were installed.
5) Proceeded normally with the installation
Yesterday I made a phone call to the Microsoft support and they assured me that on all computers that come with Windows 8 SL pre-installed, it is possible to install Windows 8.1 Pro. The conditions are: 1) you must install the full retail version of Windows 8.1 Pro, not the OEM version; 2) you must do a clean install of Windows 8.1 Pro, not the install that preserves files and applications.
Cheers,
PauloBR

MY Itunes won't install...device failed to start verify that you have sufficient privileges to start system services???

My itunes won't install get the message...device failed to start verify that you have sufficient privileges to start system services

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Lenovo Laptops Won't Install any Drivers

I have primarily Lenovo T and X series laptops at my work. I'm trying to setup SCCM 2012 to be able to image directly from a Windows 7 source folder (just took an ISO from MSDN and extracted the contents to a folder, pointed SCCM to it). I am hoping not
to use a Sys-prepped, etc, WIM file of a fully built machine (I was able to get this no-wim setup running on a test network at home). If I tell the task sequence not to stop on errors during the driver install step, the machines will install Windows
and otherwise complete the sequence, but have basically no drivers. I've also tried to tell the sequence to install only ethernet drivers, and those won't install. The Apply Drivers step is normally told to pick the best matched drivers, and choose from any
category. I need some help! I have attached the smsts.log file from the \smstslog\ folder on the X drive that is created. Any help is VERY much appreciated!
Two logs attached. One is the smsts.log from the smstslog folder on the x drive the other is from the c:_smstasksequence\logs folder
https://www.dropbox.com/s/6xjk71jc0w47mb3/smsts.log
https://www.dropbox.com/s/2fk9ib8u41zve89/smsts%20from%20c.log

Hi,
Here are some steps for your reference.
SCCM 2012 – OSD driver good practice
http://hayesjupe.wordpress.com/sccm-2012-osd-driver-good-practice/
ConfigMgr Driver Injector
This tool will allow you to capture installed drivers on your workstations and then will automatically import them in ConfigMgr 2012.
http://gallery.technet.microsoft.com/ConfigMgr-Driver-Injector-aae7d17d
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
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Thanks for helping make community forums a great place.

2.16 MBP trying to use 128gig SSD, system won't install

I've got a 2.16 MBP with 2 gig ram. I have a g.skill 128gig SSD (non-titan) that I'm trying to use.
When the SSD is plugged in via USB, it mounts, erases, etc. like a disk should. When installed in the computer and I boot from the install disk, the system disk says that it can't install on the drive- both 10.4 and 10.5 versions. In giving the error it shows the hard drive, but with the red sign on it.
Under the disk aid on the system disk the drive mounts, verifies, etc. I talked to mac telephone support, and they (talked to a macbookpro champion) said that the sata II on the disk is incompatable with the sata I on the MBP. I've seen YouTube videos with the same architecture SSD's running on the same laptop. And, sata II is supposed to be backwards compatable. And... the replacement drives that apple lists also are all sata II, every last one.
So, summary, the disk mounts externally. The disk mounts internally. But the system install disk won't install the the hard drive.
Is there a way to do a system install through the usb connection? Is something cracked out somewhere else on my computer causing this?

"Is there a way to do a system install through the usb connection?" yes and through firewire also.
Attach an external drive( I partition mine , a small one for the OSX install and the larger for my files or TM back up or what ever.
Anyway back to that small partition. Mount your Leopard DVD. Open Disk Utility and select restore. Drag that DVD to source and drag that small partition to destination. Select restore. Once done you can now boot into that small partition and install leopard from that partition as if you are using the DVD.
Intel Macs can boot from USB or firewire external drives. The partition mapping should be GUID.

Lenovo System Toolbox won't install

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