Lenovo System Update 5.03 on T430u doesn't report software updates
On my T430u Lenovo System Update 5.03 running on windows 8.1doen't find any update even though updates are available. More technical details about the problem are reported in my previous thread.
I'm really pleased if someone can help me.
Thanks,
Denis.
Solved!
Go to Solution.
Hi Mithun,
The problem still persist.
I've just reinstalled all components:
- .NET Framework 3.5 SP1
- Lenovo System Update 5.03.008 (systemupdate503-2013-10-31.exe)
- Related Patch "Patch module for Lenovo System Update" (sushortcutfix01.exe)
- Executing DesktopToastsForCriticalUpdates (look at the screenshot) it reports available updates
- Executing Lenovo System Update it doesn't report any updates to install.
In logs directory of Lenovo System Update installation directory (C:\Program Files (x86)\Lenovo\System Update\logs) I can extract the same error:
Info 2014-01-20 , 12.04.56
in Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Info 2014-01-20 , 12.04.56
in Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
Info 2014-01-20 , 12.04.56
in Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Severe 2014-01-20 , 12.04.56
in Tvsu.Engine.Process.HelloProcess.Start()
Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml, this XML file is not well-formed
Exception:
Message: Elemento radice mancante.
Type: System.Xml.XmlException
in System.Xml.XmlTextReaderImpl.Throw(Exception e)
in System.Xml.XmlTextReaderImpl.ParseDocumentContent()
in System.Xml.XmlTextReaderImpl.Read()
in System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
in System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
in Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
in Tvsu.Engine.Process.HelloProcess.Start()
- The File: C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
it's an empty file (0 KB).
Can you help me?
Is there a place where I can attach all log files ?
Best regards,
Denis.
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