Lenovo T400 Complaint

Hi,
I waited forever to get Solid State Drivie option on T400, then ordered it and picked it up at the UPS office in Watertown MA amidst a heavy snow storm after 2 trips. I come home and try to boot it up and find that 128G SSD (worth over $700 on a $2200 laptop) is missing from the system. You shipped to me without the harddrive. It is incredible, looks like there no fundamental basic quality checks on products before shipping them out.
I called yout customer support and was transferred to and fro several times before they finally told me it is a sales issue and sales is open only 5 days a week between 9 AM and 5 PM.
Please help me get a quick resolution on this issue.
My Lenovo Laptop type: 2764
Serial Number: xx-xxxxx 08/12
Dist. Ref. No.: 3354875389
Plant Order# 335182076
Thanks & Regards,
Nat
Message Edited by nonny on 12-22-2008 11:15 PM

padmage wrote:
You shipped to me without the harddrive.
Welcome to the forum - I'm sorry you're having a problem.  I removed the serial number from your message for your protection.
How did you determine that the HDD was actually missing?  Did you open the bay to see if it was there but needed to be reseated?
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