Lenovo thinkpad twist

i have been facing problems with touchscreen as all others ... but a little different ... when i get into tablet mode ... it weirdld start to zoom in and out every app and desktop ... and start to select and open things i dont need ... even the touchpad is worse in laptop mode .... then i searched ... everyone said its due to hdd ... ssd can solve this problem ... so when  i checked my computer management and disk management i find my 23 gb ssd fully empty .... what that means ??? how is it getting used ... nor my windows are installed on it nor its caching ... its empty ... ot m wrong ... plz help me guys  

You can verify that the cache is working by running
eccmd -info
 from an Administrator-level command prompt. (Windows button --> type "cmd" --> right click on "Command Prompt" --> select "Run as Administrator" --> answer "Yes" to allowing it to make changes to computer). There are more details here: http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT074404
The recommendation about SSD is only for running in an SSD only configuration. What can happen is that the computer can move around too much when used in Tablet mode, and this causes the Airbag Protection to enable and temporarily stop the HDD. With only SSD(s) in the system Airbag Protection can be safely disabled. 
When asking for help, post your question in the forum. Remember to include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help others with the same question in the future.
My TPs: Twist 2HU: i5-3317U Win 8 Pro, 4GB RAM 250GB Samsung 840 | T420 4177CTO: i5-2520M, HD+, Win 7 Pro x64, 8GB RAM, Optimus, 160GB Intel 320 SSD, Intel 6300 WiFi, BT 3.0 | T400 2764CTO: P8700, WXGA, Win 7 Ult x64, AMD 3470, 8GB RAM, 64GB Samsung SSD, BT, Intel 5300 WiFi | A20m 14.1" PIII 500 (retired). Monitors: 2x Dell U2211h IPS 100% sRGB calibrated w/ Spyder3.

Similar Messages

  • !TRIED EVERYTHING! PLEASE HELP! Lenovo thinkpad twist super slow WIFI connect to home router

    I love my twist i just wish my wifi would work at home!
    It connects and works fine at public places
    At home it takes forever to connect maybe have to try 5 times taking 5-7minutes and it will disconnect sometimes if computer goes black 
    I have : lenovo thinkpad twist s230u with windows 8
    I have a : Broadcom 802.11n Network Adapter
    I have a : Broadcom driver 6.30.59.26
    Troubleshooting that i have already tried: adjusting wifi power settings, downloading lenovo driver 
    PLEASE HELP

    I would try plugging the laptop directly into your cable modem, thus by-passing the router, and check your connection speed.  Next, connect the router to the cable modem and plug the laptop directly into the router by cable. Compare your connection speeds.  If both work fine by cable, then I think your wifi on the home router isn't broadcasting/working.  You say the wifi connects at work/public, which leads me to believe it is not your laptop wifi card.  What is your wifi signal strength from your home network? work? public?

  • Many problems on Lenovo ThinkPad Twist

    Hi! Yesterday I got my new Lenovo ThinkPad Twist 31,8 cm (12,5 Zoll) Convertible Ultrabook (Intel Core i5 3317U, 1,7GHz, 4GB RAM, 500GB HDD, 24GB SSD, Intel HD 4000, Touchscreen, Win 8).
    At first i was very impressed about the notebook but then I realized, that it has many issues!
    I have the following problems:
    - no sound - if i want to make the sound to 100% it decreases the volume down to 0% again! Like anyone who wants to joke me! If i press the + volume button on the bottom right of the touchscreen, it cannot even increase the volume because it gets stuck somehow. There's also a window at the top left of the touchscreen, which is always visible (volume control) and i cant close it!
    - the onscreen-keyboard doesnt work in all modes
    - mouse touchpad doesnt work, only clicking works but no mouse movement!
    - the touchscreen works until it has this "no sound" issue. Then I have to tap on everything 3 or more times to open it!
    - the windows button under the touchscreen also doesnt work the way it meant to be. Instead it makes the screen darker, then brighter again!?
    I have installed all updates what this lenovo-tool wanted to install. It was like 1 GB of updates. I think it even got worse with all the updates...
    The main issue may be the no-sound bug. If i want to make it louder it makes it back to 0% volume. Thats really annoying. I hope you can help me, because this would be a very nice laptop but not with so many issues...
    Pleeeaase help me!

    Hi there,
    I recently bought a Thinkpad Twist and I love it. 500GB hard-drive, 24BmSTA and Windows 8.
    However, I did have the following problems
     touchpad mouse wouldn't work at all - I downloaded an update from the Lenovo site and it is working now although I find it a bit too sensitive for my liking so I need to see if I can change the sensitivity
     keyboard suddenly changes so that when I type some keys they behave like shortcuts. I can only rectify this by restarting the laptop - I haven't found a solution for this yet
    s230u Twist

  • Lenovo Thinkpad Twist touchscreen issue

    Does anybody have any expirience with setting up the touchscreen on the thinkpad twist? I assume that I am having  a kernel moduel issue because it does not show up in xinput (it did however show up in ubuntu as atmel maxtouch digitizer, and works without any issues). Any help would be gcreatly appreciated

    Hi Lem0nade, 
    Thanks for your reply.  I've tried calibrating the device and setting the full windows touch support, as well as resetting the device to factory defaults and updating the drivers but the problem is still present.
    I've inserted a file showing an example of the troubleshooting approach in case it's useful.  Starting a Metro paint application and then drawing vertical lines across the screen there's a line that just doesn't register the touch at all.  If I use the touchpad to draw in that area it works ok, also this behaviour is consistent across multiple applications and is the same after I reset the device, makeing me fairly sure it's a hardware issue with the touchscreen.
    At the moment I've got my Twist being picked up as an RMA by the site I bought it from but I thought this informaiton could be useful for other people seeing problems with their touchscreens.
    Thinkpad twist N3C29UK

  • Thinkpad Twist s230u: Can no Longer Connect to the Internet

    Hello,
    Several days ago my Lenovo Thinkpad Twist suddenly stopped connecting to the internet. I was at the cafe using my phone hotspot and everything was fine, but then when I got back home, it could not detect any wireless networks in my house. I thought it may have just been my wi-fi but my phone could connect to the wi-fi just fine. I tried plugging in my phone again for personal hotpot and it could detect my phone, but no longer connect to the internet (it'd say that it's connected, but no pages would load). I tried rebooting my computer, but the wireless networks still could not be found and my phone's hotspot could no longer help it connect to the internet. I tried a Malwarebytes Scan but that didn't detect anything, and my McAfee virus scanner is not gonna help me find anymore viruses (long story as to why I don't have a better virus protection).
    Can't really install any updates since I can't connect to the internet at all...rebooted several times to no avail...
    Any sort of help or ideas would be greatly appreciated! Thank you so much!
    Sincerely,
    Ingrid

    I just started to have similar problem. I cannot connect to interent via ethernet or wifi. Both connections show I am connected, but cannot acces any web pages. It is like it is not connected. I would like to know how to restore back to when I bought it, 12/20/13, and then re-load the Windows 8 pro that is somewhere on the partition HD. Any help out there?????? All my other devices/laptops/computers work fine on the internet.
    Stadtusquo
    ingschan wrote:
    Hello,
    Several days ago my Lenovo Thinkpad Twist suddenly stopped connecting to the internet. I was at the cafe using my phone hotspot and everything was fine, but then when I got back home, it could not detect any wireless networks in my house. I thought it may have just been my wi-fi but my phone could connect to the wi-fi just fine. I tried plugging in my phone again for personal hotpot and it could detect my phone, but no longer connect to the internet (it'd say that it's connected, but no pages would load). I tried rebooting my computer, but the wireless networks still could not be found and my phone's hotspot could no longer help it connect to the internet. I tried a Malwarebytes Scan but that didn't detect anything, and my McAfee virus scanner is not gonna help me find anymore viruses (long story as to why I don't have a better virus protection).
    Can't really install any updates since I can't connect to the internet at all...rebooted several times to no avail...
    Any sort of help or ideas would be greatly appreciated! Thank you so much!
    Sincerely,
    Ingrid
    ingschan wrote:
    Hello,
    Several days ago my Lenovo Thinkpad Twist suddenly stopped connecting to the internet. I was at the cafe using my phone hotspot and everything was fine, but then when I got back home, it could not detect any wireless networks in my house. I thought it may have just been my wi-fi but my phone could connect to the wi-fi just fine. I tried plugging in my phone again for personal hotpot and it could detect my phone, but no longer connect to the internet (it'd say that it's connected, but no pages would load). I tried rebooting my computer, but the wireless networks still could not be found and my phone's hotspot could no longer help it connect to the internet. I tried a Malwarebytes Scan but that didn't detect anything, and my McAfee virus scanner is not gonna help me find anymore viruses (long story as to why I don't have a better virus protection).
    Can't really install any updates since I can't connect to the internet at all...rebooted several times to no avail...
    Any sort of help or ideas would be greatly appreciated! Thank you so much!
    Sincerely,
    Ingrid

  • Thinkpad Twist heating issues

    So I've had my Twist for a few months now, and I've noticed that it gets kinda hot every once in a while. So I installed the Open Hardware Monitor to monitor its temperature. Are these normal/healthy temperatures?
    Casual use (web browsing, word processing, watching movies) in "Power Saver" mode: 40s and 50s
    Intensive tasks (Matlab, Mathematica, Photoshop, Visual Studio, various games) in "High Performance" mode: up to the 90s
    Should I be concerned at all? 

    Hi AmarD,
    Welcome to Lenovo Community Forums!
    I’m sorry to hear that your Lenovo ThinkPad Twist is overheating at times.
    If your laptop feels hot and shows any of the problems below, chances are its overheating or getting there:
    Fan constantly running and making loud whirring noises
    Computer struggling to perform basic tasks like opening a new browser window
    Mysterious error messages popping up in random programs
    Lines on your laptop screen (a sign your video card is overheating)
    System freezing or the dreaded BSOD (blue screen of death)
    The laptop abruptly shuts down on its own
    Optimal operating temperature is 50° Celsius (122° Fahrenheit) or below during normal operation of the device. 90° Celsius is an inacceptable temperature value even in case of high intensive tasks.
    Use dust remover spray to clean out of the laptop's vents. Dust can accumulate in and block the laptop's fan vents Start using compatible cooling pads which will help in the flow of cool air into the underside vents of the laptop. Keep your working environment or computer room as comfortably cool as possible.
    If the machine is still overheating, I strongly recommend you to contact our technical support for assistance.
    Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
    Best Regards,
    Mithun.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Thinkpad Twist S230u: Install clean Windows 8

    Hello Together,
    I got a new Lenovo Thinkpad Twist S230u and want to install windows 8 without all preinstalled Software.
    But i cannot find any Recovery Disc/Partition and there is no Registration Key for Windwos 8 in the Package....
    So, how can I extract the clean Windwos 8 Image to take it on an USB Stick and how do i get the Windows 8 Key?
    It used to be so easy....
    Thanks for your Help!

    Hi bigwig,
    I'm not quite sure what you want to do, but if you are looking to do a clean install without the Lenovo pre-installed software, you are headed down the wrong path.
    Here's how you make a copy of the recovery image to USB flash drive.  That can be used to restore your Twist to factory state.  Factory state includes the pre-installed software too.  There isn't a "naked" Win 8 image anywhere on the machine, as far as I know.  Only the full  Wind 8 + Lenovo recovery image.
    Methodology to create Recovery Media and reload a Lenovo system with Microsoft Windows 8 preload
    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

  • Thinkpad Twist

    Hola!
    hace un par de semanas me compre un notebook en EEUU, pero ahora estoy viviendo en Chile. El notebook que compre es un Lenovo thinkpad twist S230u. Durante el fin de semana el notebook se apago solo, y cuando quise iniciarlo me manda una pantalla azul señalando:
    "RECOVERY
    your pc needs to be repaired
    A required device isn't connected or can't be accessed
    Error Code: 0xc0000185
    You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer"
    He tratado de instalar un windows nuevo por usb y por un lector de dvd externo (ya que no trae el notebook uno), ademas he tratado de usar "recover bad sectors tools" ubicado en "lenovo diagnostics" , pero cuando realice este proceso, lo deje mas de 12 hrs trabajando y solo avanzó un 0.1%
    Me gustaria saber que puedo hacer, y si puedo mandarlo, en caso de que no se pueda resolver este problema, a alguno de sus servicios tecnicos aca en Chile, aun cuando el notebook haya sido adquirido en EEUU
    atentamente
    Carolina Reyes
    p.d.:
    La TYPE de mi notebook es: 3347-6LU S/N xx-xxxxx 13/09
    Editado por Moderador

    Hola K-ro_reyes
    Bienvenida a la comunidad,
    Sobre la garantia, pues primero debes determinar si el sistema tiene garantia internacional. Si la tiene el siguiente paso es averiguar si el sistema se vende en Chile ya que si este no es el caso no es posible darle servicio.
    Sobre el problema tecnico, que sistema operativo tiene la maquina?
    Gracias y Saludos,
    Miguel A. González
    Spanish Community Manager
    Comunidad en Español  English Community  Deutsche Community   Русскоязычное Сообщество
    Los puntos de vista y asesoria que expreso aquí son míos y no reflejan necesariamente la posicion oficial de Lenovo.
    Es importante recalcar también que los foros suplementan los recursos de los usuarios de Lenovo pero no reemplazan el servicio técnico oficial. Para un listado de números de servicio sigue el enlace: Numeros de Soporte

  • ThinkPad Twist Storage

    Hi there!
    This feels like a silly question, but one that I can't seem to answer on my own so I thought I'd ask here.
    My company just bought a Lenovo ThinkPad Twist for me (I am a big Lenovo fan). I am just trying to make sense of the specs for storage. In my local drive system information it says I have a 456GB HDD (which I understand to be the hard disk drive), but on the fact sheet about the product, it says 128GB SSD (which I understand to be a solid state drive). I think this mean that I have both, that is, I have hybrid storage, right? And if I do have hybrid storage, is it accurate to assume that the solid state drive is used to store my system boot files and is unaccessible as usable storage space for me, right? I notice how quickly the system starts up and I know this is a benefit of SSDs. I like this!
    I am only recently learning about solid state drives and I'm eager to know more. I woudl appreciate any information from anyone! Thanks!
    Solved!
    Go to Solution.

    The most common storage options for a Twist are either:
    1) HDD coupled with a small mSATA SSD (around 24GB) for hybrid storage. In that configuration the SSD is used solely as a caching drive. The caching drive transparently caches data to speed up booting and system operation and is generally inaccessible to the user. If you have a caching drive, it generally shows up as Disk 1 in the Performance Tab of Taskmanager, and Disk 0 is normally the main drive.
    2) SSD without caching drive. Since most full-size SSDs are faster than the caching drive that is included on these models, there is no point in adding in a mSATA caching drive.
    Your company could have gone with either configuration, or a custom configuration when ordering the machine. You may want to look at the PO to determine how your company decided to configure the machine.
    When asking for help, post your question in the forum. Remember to include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help others with the same question in the future.
    My TPs: Twist 2HU: i5-3317U Win 8 Pro, 4GB RAM 250GB Samsung 840 | T420 4177CTO: i5-2520M, HD+, Win 7 Pro x64, 8GB RAM, Optimus, 160GB Intel 320 SSD, Intel 6300 WiFi, BT 3.0 | T400 2764CTO: P8700, WXGA, Win 7 Ult x64, AMD 3470, 8GB RAM, 64GB Samsung SSD, BT, Intel 5300 WiFi | A20m 14.1" PIII 500 (retired). Monitors: 2x Dell U2211h IPS 100% sRGB calibrated w/ Spyder3.

  • ThinkPad USB 3.0 Dock - Prevents ThinkPad Twist (S230) from booting (Windows 8.1 Pro 64 bit)

    Hi, I upgraded to Win 8.1 tonight and found the ThinkPad Twist wouldn't boot at all when the USB 3 dock was plugged in. When it tried to reboot I just get a permanent blank screen. When I power down and do a cold boot, I get the ThinkPad welcome screen but no boot options line prompt below it and it gets stuck on the ThinkPad logo. The only way I can get it to boot is to unplug the ThinkPad USB 3.0 Dock USB cable from the machine then dreboot from cold again. It's a bit annoying and definitely didn't behave like this under Win 8.0 RTM just a few hours ago.
    I also found the dock-attached external displays wouldn't work under Win 8.1, but updating the Dock firmware and the  DisplayPort firmware as mentioned in another discussion board fixed that prob at least.  But I still can't boot or reboot with the ThinkPad USB 3.0 Dock attached...  Help would be appreciated.
    TIA...
    Paul
    p.s. my ThinkPad USB 3.0 Dock is Model DU99019, ASM PN OA34193
    Solved!
    Go to Solution.

    Thanks for the help. None of that fixed the problem, so I've run the tool and sent the results to DisplayLink support as you asked, with a link back to this thread. For your reference I have a Lenovo Service Request Number: 8001961163 on this problem. ( I mention this so we don't duplicate efforts).
    Here's part of what I said to DisplayLink Support:
    "I have all the latest drivers and updated the UEFI from Lenovo a couple of weeks ago. I restored a Windows 8.0 clone to see if the problem was present at that level, but I had the same problem, so I put Win 8.1 back. It used to work fine up until a week ago when I updated to Win 8.1, but as I said, I regressed to a Win 8.0 image and it persists there now, too.
    The problem is when I restart Windows with the Dock connected, it’ll shut down normally then not reboot – it gets stuck on the Lenovo screen that asks to press Enter for the UEFI config. Same happens if I cold-boot it from power-off. Unplugging the USB3 cable and cold booting is the only way to get the PC going again.
    Files attached show screen  shots of my troubleshooting progress. There was originally a “Mirage Driver” that the compatibility reporter was complaining about, so I removed that but still had the same problem after rebooting.
    Personally, I think it’s a hardware or UEFI problem, as the problem happens before anything of Windows gets loaded at boot time."
    Best regards,
    Paul

  • Thinkpad Twist- Hard Drive issues

    Hello all! I have a ThinkPad Twist that is still under warranty. A couple of weeks ago I got a 2100 HDD detection error . I am currently based in a rural part of Mexico for work (for a few months) and called into the US service center and they said I needed a new hard drive. As you can imagine, I was pretty frustrated to have the laptop die like this when it is way less than a year old. Anyway, the support center said that they could not mail the hard drive directly to Mexico but that they could mail it to a colleague in the US who was coming out here this past weekend. I got the hard drive yesterday and, as requested, called up the support center and they said that their systems have been down so they could not walk me through the reinstallation process, as they had said they could. The attendant directed me to a document I'd that would supposedly explain step by step how to change out the hard drive but I looked it up and it is for a different model all together...in the meantime, I went ahead and opened the new hard drive. From what I can tell, it is an SSD and my system has a HDD. They look completely different-Help! Is there a way to install the SSD or do I have no other option but to have them send another one to someone in the US and then get it brought out to me? Thanks in advance for your help. Oh, and the nearest authorized Lenovo service provider (3rd party) is about a 16 hour bus ride from here....

    do you have picture of the two hdd that you have in your possession?
    This is the correct hardware maintenance manual for your system.
    http://support.lenovo.com/en_AU/downloads/detail.page?DocID=UM016481
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • Cannot upgrade to win 8 pro on thinkpad twist

    I just bought a thinkpad twist with windows 8 and seperately purchased windows 8 pro pack. However the pro install gets to 15% and then fails. People with the lenovo yoga 11 and yoga 13 are having same issue. Microsoft support has not been able to come up with a soluion. Anyone here with similar issue? Any solutions? 
    Solved!
    Go to Solution.

    I got it to install with help from MS support. Here are the steps:
    1. Search for "msconfig" and start the app.
    2. Under the general tab select "diagnostic startup".
    3. click OK.
    4. Restart machine once.
    5. After restart. Initiate windows upgrade. 
    6. After successful upgrade, return to msconfig and reset setting to "normal startup".

  • Fix for slow-as-hell refurb ThinkPad Twist S230u

    I recently got a refurbished ThinkPad Twist, and I was having issues with lagging - everything was taking forever, both web-based and local. Kept monitoring performance and nothing seemed amiss with memory or processing, nothing wrong with my internet connection. After a little digging I found that using Lenovo Solution Center solved my problem - it prompted me to update the BIOS, there was some kind of update related to power management, and there were some Windows patches. As soon as I did that everything was running as smooth as silk. Seems a little shady the refurb people wouldn't have done those updates since they came out before I got the laptop, but whatever, just glad I got it solved. I thought I was going to have to try a factory reset but no!
    I just wanted to share here since I spent a ridiculous amount of time winding my way through the labyrinthine Lenovo website, when all I had to do was go to Start and type "update." So if, like me, you're pissed off that your brand-new-to-you machine is faulty, do yourself a favor and try that first and see where it gets you.
    You can also do a hardware scan through Lenovo Solution Center - which it seems like if you just got a refurbished machine and the hardware scan didn't come out clean that would be a tip-off that they didn't do their due diligence in testing it.

    Thank you.  I bought my Twist brand new and it has always run slowly until now thanks to your post.  I really appreciate it.

  • ThinkPad Twist with USB3 dock display problem

    I have a ThinkPad Twist running Windows 8 driving a single external display through a Lenovo USB3 dock. When I extend my screen across both displays or if I close the laptop and just use the external display, then the display periodically goes black and then recovers. If I duplicate the laptop screen onto the external monitor all is good.
    Sometimes this is caused by UAC and other password requests. In that case the screen stays black until I respond to the pop-up on the laptop screen. I understand that this is a security feature. Other times it seems to happen spontaneously. Several times I have sat and watched the external display go black for a few seconds then recover several times a minute without any user activity. I don't think that's related to a security feature.
    I also have a Lenovo X1 Carbon running Windows 8. When using it with the same USB3 dock I have never experienced this issue.

    I was in the same scenario, my company bought a Twist for testing but we want Windows 7 because we can't train everyone on using Windows 8.
    I finally found a project on SourceForge that seems to be working great.
    http://yeokhengmeng.com/2013/01/auto-rotate-screen
    I had to install the ThinkVantage Active Protection System before the program would function.
    http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014892
    It's a simple install, you calibrate the different rotations of the laptop, read the README it will tell you how to get going, it takes 5 minutes.
    I added it as a startup item for all users but I had to follow these instructions to get rid of a security prompt.
    http://www.technipages.com/disable-publisher-could-not-be-verified-messages.html
    I've been testing it and it's almost better than using the built-in button because it's automatic.

  • ThinkPad Twist hard drive issues TWICE in 1.5 years!

    Hi,
         I purchased a ThinkPad Twist in early December 2012.  After about 3 weeks, I experienced a hard drive crash.  I took the laptop to Staples where I first purchased it who told me the drive crashed.  I then contacted Lenovo and after months of trying to get the problem resolved, I finally did get a working hard drive and a new keyboard as that apparently was also defective.  My computer was working again (finally) in April of 2013. 
         Now, literally a year later, I have experienced yet another hard drive crash as well as the motherboard going out according to Staples tech team.  They were shocked to hear I had only had the laptop for a year and a half and that it was a Lenovo as apparently Lenovo is a trusted name in laptops.  Apparently, my unit was a "lemon" to have experienced so many severe issues in such a short amount of time according to the Staples tech department. 
         I have always carried it in a padded laptop case, have never dropped it, and have not abused it in any way, shape, or form.  Yet, I currently have a dead laptop that will take hundreds of dollars to get working again.  Even if I did pay that to get it working, I have so little trust in the thing after 2 hard drive failures in such a short amount of time that I would only use it for internet and use our older Dell laptop (that we've had for 6 years with NO issues mind you) for any important documents and files. 
         I am hoping there is something that Lenovo can do to help rectify this situation as I clearly have some defective parts or an entire defective Twist laptop on my hands.  Please help!  Help restore my faith in the Lenovo name for both their products and their business/service.
    Thank you!
    Jeremy and Stephanie Bradshaw

    Did anyone respond to you? I am having a similar problem and have heard there is an issue with the connection to the hard drive, but I'm not inclined to get it fixed since I've had horrible experience with Lenovo customer support so far.

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