Lenovo Twist 230U - Hard Drive replacment, how to get recovery disk

I bought this laptop about a year ago from Staples, all of a sudden my hard drive started clickin and has now died. I just want to replace the hard drive, but how do I get a valid install of Windows 8 for this?

Hello,
You should be able to order factory recovery media by calling Lenovo tech support. Keep in mind you will also need an external USB DVD drive to install it, as the ThinkPad S320u does not have one bulit into it.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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Process:
Safari [1211]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.7 (7534.57.7)
Build Info:
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Code Type:
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Parent Process: launchd [146]
Date/Time:
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Report Version: 9
Interval Since Last Report:
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Crashes Since Last Report:
36
Per-App Interval Since Last Report: 60 sec
Per-App Crashes Since Last Report:   37
Anonymous UUID:
A4FB5711-DD4B-4D6F-951C-E2DB4879E1DC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[1211]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0   CoreFoundation
0x00007fff9ab4cf56 __exceptionPreprocess + 198
1   libobjc.A.dylib
0x00007fff98e33d5e objc_exception_throw + 43
2   CoreFoundation
0x00007fff9ab4cd8a +[NSException raise:format:arguments:] + 106
3   Foundation
0x00007fff90d1a71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4   AppKit
0x00007fff940a862b -[NSMenu itemAtIndex:] + 165
5   AppKit
0x00007fff940a8784 -[NSMenu removeItemAtIndex:] + 63
6   Safari
0x0000000101b3cede -[AppController awakeFromNib] + 387
7   CoreFoundation
0x00007fff9ab43fb1 -[NSObject performSelector:] + 49
8   CoreFoundation
0x00007fff9ab43f32 -[NSSet makeObjectsPerformSelector:] + 274
9   AppKit
0x00007fff94090347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit
0x00007fff940868bb loadNib + 322
11 AppKit
0x00007fff94085db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit
0x00007fff94085cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff94085c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff942f6cd7 NSApplicationMain + 398
15 Safari
0x0000000101d4335a SafariMain + 166
16 Safari
0x0000000101b2df24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff99a83ce2 __pthread_kill + 10
1   libsystem_c.dylib
0x00007fff8e7dd7d2 pthread_kill + 95
2   libsystem_c.dylib
0x00007fff8e7cea7a abort + 143
3   libc++abi.dylib
0x00007fff8edb47bc abort_message + 214
4   libc++abi.dylib
0x00007fff8edb1fcf default_terminate() + 28
5   libobjc.A.dylib
0x00007fff98e341b9 _objc_terminate + 94
6   libc++abi.dylib
0x00007fff8edb2001 safe_handler_caller(void (*)()) + 11
7   libc++abi.dylib
0x00007fff8edb205c std::terminate() + 16
8   libc++abi.dylib
0x00007fff8edb3152 __cxa_throw + 114
9   libobjc.A.dylib
0x00007fff98e33e7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff9ab4cd8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff90d1a71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff940a862b -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff940a8784 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x0000000101b3cede -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff9ab43fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff9ab43f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff94090347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff940868bb loadNib + 322
19 com.apple.AppKit
0x00007fff94085db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff94085cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff94085c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff942f6cd7 NSApplicationMain + 398
23 com.apple.Safari.framework
0x0000000101d4335a SafariMain + 166
24 com.apple.Safari
0x0000000101b2df24 0x101b2d000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff99a847e6 kevent + 10
1   libdispatch.dylib
0x00007fff96b41786 _dispatch_mgr_invoke + 923
2   libdispatch.dylib
0x00007fff96b40316 _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib
0x00007fff99a84192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff8e7dd594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x00007fff8e7deb85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0   libsystem_kernel.dylib
0x00007fff99a841e2 access + 10
1   libsqlite3.dylib
0x00007fff98d3af94 unixAccess + 52
2   libsqlite3.dylib
0x00007fff98d3a682 sqlite3PagerSharedLock + 1650
3   libsqlite3.dylib
0x00007fff98d39a47 sqlite3BtreeBeginTrans + 1191
4   libsqlite3.dylib
0x00007fff98d61fcd sqlite3VdbeExec + 18717
5   libsqlite3.dylib
0x00007fff98d5ca5b sqlite3_step + 1883
6   libsqlite3.dylib
0x00007fff98d1ffb5 sqlite3_exec + 533
7   com.apple.CFNetwork
0x00007fff9102aabc __CFURLCache::CreateTablesAndIndexes(sqlite3*) + 98
8   com.apple.CFNetwork
0x00007fff9102af10 __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen_NoLock() + 184
9   com.apple.CFNetwork
0x00007fff9102b3dd __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen() + 75
10 com.apple.CFNetwork
0x00007fff90f9342b __CFURLCache::OpenDatabase() + 221
11 com.apple.CFNetwork
0x00007fff90f92f10 ProcessCacheTasks(__CFURLCache*, bool) + 265
12 com.apple.CFNetwork
0x00007fff90f92942 _ZL24_CFURLCacheTimerCallbackPv + 662
13 libdispatch.dylib
0x00007fff96b3fa82 _dispatch_call_block_and_release + 18
14 libdispatch.dylib
0x00007fff96b412d2 _dispatch_queue_drain + 264
15 libdispatch.dylib
0x00007fff96b4112e _dispatch_queue_invoke + 54
16 libdispatch.dylib
0x00007fff96b40928 _dispatch_worker_thread2 + 198
17 libsystem_c.dylib
0x00007fff8e7dd3da _pthread_wqthread + 316
18 libsystem_c.dylib
0x00007fff8e7deb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0   libsystem_kernel.dylib
0x00007fff99a83bca __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff8e7df274 _pthread_cond_wait + 840
2   com.apple.WebCore
0x0000000102bf3b9b WebCore::IconDatabase::syncThreadMainLoop() + 107
3   com.apple.WebCore
0x0000000102bf16b4 WebCore::IconDatabase::iconDatabaseSyncThread() + 500
4   com.apple.JavaScriptCore
0x000000010253038f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5   libsystem_c.dylib
0x00007fff8e7db8bf _pthread_start + 335
6   libsystem_c.dylib
0x00007fff8e7deb75 thread_start + 13
Thread 5:: CoreAnimation render server
0   libsystem_kernel.dylib
0x00007fff99a8267a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff99a81d71 mach_msg + 73
2   com.apple.QuartzCore
0x00007fff8e0e4df5 CA::Render::Server::server_thread(void*) + 184
3   com.apple.QuartzCore
0x00007fff8e0e4d35 thread_fun + 24
4   libsystem_c.dylib
0x00007fff8e7db8bf _pthread_start + 335
5   libsystem_c.dylib
0x00007fff8e7deb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6172b418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6172b440 rsp: 0x00007fff6172b418
   r8: 0x00007fff7dd86fb8   r9: 0x00007fff6172aea8 r10: 0x00007fff99a83d0a r11: 0xffffff80002dad60
r12: 0x00007fcd65027f70 r13: 0x0000000000000004 r14: 0x00007fff7dd89960 r15: 0x00007fff6172b590
rip: 0x00007fff99a83ce2 rfl: 0x0000000000000246 cr2: 0x00000001058c8000
Logical CPU: 0
Binary Images:
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0x7fff99876ff7 com.apple.Symbolication (1.3 - 91) <98A0662F-26ED-3B10-871B-07747127C7E9> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff998da000 -
0x7fff999f3fff com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff99a2d000 -
0x7fff99a68fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff99a6d000 -
0x7fff99a8dfff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff99a8e000 -
0x7fff99a9bfff com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff99a9c000 -
0x7fff99aa5ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff99aa6000 -
0x7fff99ae6fe7 libGLImage.dylib (??? - ???) <0B7DAB2B-F1C6-39C7-B864-61EF683B6656> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff99ae7000 -
0x7fff99b04fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff99bef000 -
0x7fff99bf0ff7 libsystem_sandbox.dylib (??? - ???) <2A09E4DA-F47C-35CB-B70C-E0492BA9F20E> /usr/lib/system/libsystem_sandbox.dylib
0x7fff99bf1000 -
0x7fff99bf5fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff99bfd000 -
0x7fff99c13fff libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff9a4d1000 -
0x7fff9a52cff7 com.apple.opencl (2.0.19 - 2.0.19) <B05BF605-73B8-328F-A228-6FA59E1FC73A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9a52d000 -
0x7fff9a52ffff libCVMSPluginSupport.dylib (??? - ???) <982F1ED4-3CBB-3161-8BEA-8A980C27FCC1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff9a576000 -
0x7fff9a5b5fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff9a5b6000 -
0x7fff9a5c4ff7 libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
0x7fff9a5c5000 -
0x7fff9a607fff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff9a608000 -
0x7fff9a60efff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff9a625000 -
0x7fff9a62afff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff9aaa9000 -
0x7fff9ac7dff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff9ac7e000 -
0x7fff9ac8dfff libxar.1.dylib (??? - ???) <9E05C939-6CBF-38E7-8915-86278F7DB6C7> /usr/lib/libxar.1.dylib
0x7fff9ac8e000 -
0x7fff9ac94fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff9ac95000 -
0x7fff9ac9fff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1584
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=184.5M resident=149.8M(81%) swapped_out_or_unallocated=34.7M(19%)
Writable regions: Total=1.1G written=4164K(0%) resident=5336K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1340K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
44.2M
MALLOC guard page
64K
SQLite page cache
288K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
15.1M
__IMAGE
528K
__LINKEDIT
60.9M
__TEXT
123.5M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
338.3M
Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HUA722010CLA330, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: hp LaserJet 1010, 0x03f0 (Hewlett Packard), 0x0c17, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB D

Bring it back in for service. Insist they test what they fix.   If they required you to backup, what did you do with your backup? What kind of backup did you have? Was it Time Machine or a clone?

My iMac hard drive crashed how do get my apps on the new one?

The hard drive for my 27 inch imac crashed how do I get the iphoto and other owned apps in my new hard drive?

General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provides trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.
You will need to install the old drive into an external enclosure to try and access it.
Any applications purchased from the App Store can simply be redownloaded.

Hard drive replaced - How do I import music from my iPhone

Recently the hard drive on my computer crashed and was replaced with a new drive. My music is on my iPhone. I reloaded iTunes but can not figure out how to reload and sync with the iPhone. The iPhone is looking for the old hard drive. Help?

You don't restore it from your iPhone. You restore it from the backup of your computer.
You were keeping a backup copy of all your data, right?

Dv7-3169 replaced my 640 hard drive with a 500 hard drive can i use my recovery disks

hard drive is failing on dv7-3169 laptop i have replaced the 640 hard drive with a new 500 hard drive, the recovery disks start to work and then say cannot set up partition on hard drive or install recovery system

i bought this new oem at computer rennaisance. they tell me it does not matter the size of the hard drive, even though it is small er than the one that came in computer. they said make sure new hard drive is initialized. how can i initialize when there is no operating system on hard drive.if i initialize Computer Rennasaince said I should be able to use my recovery disks. cannot initialize without operating system. Thanks Charles

Hard drive died, how to get music off iPod

My hard drive died so I lost iTunes. I've reinstalled iTunes and need to move all my music from my iPod to iTunes. If I plug my iPod into my computer, will iTunes take all that music and create a new music library, or will it go the other way around and the new empty iTunes will remove all the music from my iPod?
I hope that makes sense

Regular forum poster, Zevoneer, has written a very detailed list on your options of how to do this. I need to add one thing. Once you have recovered your library, PLEASE BACKUP YOUR MUSIC, so you don't have to go through this aggravation, again.
Wrong link, let me find the right one & re-post.
Try this one.
http://discussions.apple.com/thread.jspa?messageID=5197955&#5197955
Message was edited by: StarDeb55
Message was edited by: StarDeb55

Hard Drive Failed - How to get Blog/iWeb back to new hard drive?

Our hard drive failed and none of the data is recoverable. I have a new hard drive and want to do a new post on our blog, but am worried it will delete our old blog (hence all our pix etc too) if I publish from this empty new blog. How do I get the old blog back on our computer from the iDisk I guess? Any help would be great cuz I have no clue what I'm doing!
Same problem with our gallery and iPhoto. How to get those pix back in iPhoto apart from downloading them from the site?

For future reference:
_iWeb ’08: Backing up your Domain file_
_Backing up your iPhoto library_
How to back up MobileMe data
Paragraph 2.3 of this FAQ page gives some tips on how to use published files, graphics, photos, etc., to help rebuild your iWeb site from scratch:
http://iwebfaq.org/site/iWebBackupretrieve.html

What is up with all the gb's of "other" on my hard-drive, and how to get rid of it??

when i look at the overview of my hard-drives (i have 3, tb-sized internal hard-drives installed into my 2008 macpro) i see a lot of "other" in yellow.
anyone know what that is and how to remedy? it seems to me that a few hundred gigs of "other" is suspicious.
sorry, i have mountain lion OS not snow leopard, but i tagged it incorrectly

(10.6.8)
Can you please post a screen shot of where you are seeing the "yellow" in Snow Leopard OS or advise which app you are using for the "overview?"
*SOLUTION* When applications consume too much RAM
The Storage Display

New Hard drive replacement not working with Recovery Disc from old drive.

Had a recent hard drive failure and I my HP Recovery disc that I received last year to to restore after system failure; won't work now on new hard drive. Unable to copy disc from Drive D to Drive C is the error I'm getting during phase 1 of recovery setup. BootMgr is not found error when i startup PC. Unable to recover Windows. My Hard disk and system memory test were failing, now ok after new drive install'; still can't get into Windows though.

Hi gardnevd,
As I understand you are facing a Recovery Issue with the new Hard Disk Drive (HDD) you have installed. Kindly request you to provide me with the following information:
Product Number or Product Description of your unit
Click here to know where to find the Product information.
Once I have this information I shall provide you with instructions on further handling this incident.
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
*Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
* Click on "Purple Thumbs up" button to the left side of my post to say thanks!
Regards
Ahmed

HOW TO GET RECOVERY DISK

I NEED RECOVERY DISKS FOR MY LAPTOP

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
If in the USA, please contact HP Customer Support or visit HP's support page for your model or third party vendor www.computersurgeons.com to see if HP Recovery Media is available for your model. If elsewhere in the world, please contact official HP Customer Support, via the HP Worldwide Support Portal, to see if HP recovery Media is available for your model.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

1TB Seagate Hard Drive Replacement -- how to best arrange

Folks:
My Late-2009, MacOS10.7.5 iMac contains a potentially failing HD, which Apple has promised to replace for free (Very Cool, thanks Apple!) as per the program described here:,
      http://www.apple.com/support/imac-harddrive/
My Mac is totally central to my work so I'm trying to figure out the best way to organize this to minimize down-time and uncertainty. I've been told the typical turn-around is two days... Hmm, add to that the BEFORE prep time for me to make a complete final backup and do a secure erase of the failing HD, and the AFTER time to restore everything to the new HD. Oh, wait, the instructions tell me I'm supposed to restore the OS from the DVD that came with my machine, which is an old one, so add a few more hours to install 10.6.2, then upgrade to 10.7.   Whew!   What if 2-day turnaround is firmly promised, but the techs all come down with the flu just after I drop off the machine?
Am I missing anything that would make this easier? Obsessing unnecessarily?
I've never dealt with the Genius Bar. Maybe I'll get a chance to see how busy the techs are before I haul my machine down to the Apple Store? Yeah, I should be able to save some time by using Carbon Copy Cloner for the BEFORE and AFTER. I'm already set up to do that.
What else?
(I have access to another, slightly older iMac, and I'm exploring how I might use it as an interim work machine -- another can-of-worms, which I'll post separately about.)
TIA

The AppleCare route went really well, as good as it can get. (5 Gold Stars for efficiency and minimized downtime!) Only about 40 minutes entrance-to-exit to replace the drive, thanks to a skilled and personable technician who came to my door, bang on-time. He initiated the first OS install and left --with my thanks-- as soon as it was under way, clearly working.   Followed by about 7 hours to get back to where I was (10.7) and do a TimeMachine restore of ~350GB. That's on top of about a day of preps, including erasing the disk-to-be-replaced and overwriting it with zeros, twice.
Hats off to the Apple ME's for a really elegant design of a very complex set of computer guts, enabling a very quick open-replace-close process!
So far, 1 day in, everything seems to work, including/especially two vital Adobe-licensed apps. The only glitch I've seen so far is a purchased iTunes cut that won't play.
Observations:
• The AppleCare rep tried to steer me toward "carry it in" service at a Genius Bar or service depot. Once I asked "Can't you send someone by to do it?" the process went very smoothly and quickly to the on-site visit.
• DiskUtility's "Erase Free Space" function gave me the worst time-to-completion estimates I've seen from an Apple app.   I couldn't find estimates ahead of time.   If I could have anticipated the time necessary to do a complete ~1TB 3-pass erase, I would have allowed enough time to do it. No reflection on the tech service intended, I'm confident they'll handle the old HD with discretion, just my extra caution.
• The restore roadmap was a bit obscure past the instructions, "re-install MacOS from the DVD that came with your system".   That was 10.6. Did I need bring it up to 10.6.8? Could I go directly from 10.6 to 10.7? I think an install of 10.7 was necessary, if only to create the recovery partition and the bootable system and utilities inside it; I don't think TimeMachine can do that, though it seemed to be able to recreate my existing configuration in all other respects. I did not need to bring 10.7 up to 10.7.5, I know now, as the TM full-restore says it erased the target before restoring. (Fortunately, I've never had reason to experience a full TM restore before!)   Knowing more might have shaved some time from the post new-HD process and made it a bit less tense.
• After the restore, I was a bit surprised that mail.app had to do a big rebuild before it would work; I wish I had known about that before-hand. Not surprised at Spotlight re-indexing. Spotlight gave a very good explanation of what was going on -- good job!
• App Store would not re-download my previous 10.7 purchase. Fortunately, I had made an ESD and I could install from that.   (Why wouldn't it re-download? What would I have done without an ESD? A trip to Apple store to get a ESD-thumb-drive?) Note:I see that iMac models a bit newer than mine seem to have a much more robust recover-from-the-net procedure available. Cool!
To repeat: .... as good as it can get!

Mac Hard Drive Failure - How to get all info of iphone?

The computer that I sync my iphone to had a complete system drive failure. The drive is toast, nothing recoverable. There is lots of information that I have on my iphone that I now only have on my iphone: mail, contacts, notes, pictures. I want to keep all of this information, but I haven't been able to find a way to get it off the iphone.
If I sync to the fresh OSX install on the computer that failed, or one of my other macs, the iphone gets wiped squeaky clean. I obviously don't want this to occur. Does anyone know a way to create an iphone backup on a computer other than the one the iphone is set to sync to, or is there a way to access the iphone as a disk and copy the information?
Any help would be appreciated.
And yes, I have learned the "backup frequently" lesson.

This is one reason why maintaining a backup is so important. The iPhone does not support disk mode, and is not designed nor intended to be a backup storage device.
If I sync to the fresh OSX install on the computer that failed, or one of my other macs, the iphone gets wiped squeaky clean.
Not true. In regards to iTunes content, an iPhone can be synced or manually managed with an iTunes library on a single computer only, and photos can be transferred from a single computer only. When transferring iTunes content and photos from another computer, all iTunes content and photos transferred from a different computer will be erased from the iPhone first, but no other content on the iPhone will be touched. Contacts, calendar events, and Safari bookmarks can be synced with the supports applications on multiple computers.
iTunes includes an option to transfer iTunes content that was purchased or downloaded from the iTunes store from an iPod or iPhone, but this is for iTunes content that was purchase or downloaded from the iTunes store only.
With your iPhone connected to iTunes on the Mac you plan on using to sync your iPhone with, first you need to authorize the Mac with your iTunes account with iTunes if your haven't already done so. Without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone. If all 3rd party apps do not transfer, you can re-download a 3rd party app with iTunes on the Mac and you won't be charged again for a purchased app as long as you use the same iTunes account to re-download the app that was used to purchase the app originally.
Photos transferred to an iPhone is a one way transfer process only. Photos transferred to an iPhone are optimize for viewing on the iPhone as part of the iTunes sync/transfer process only - the original resolution of these photos is reduced, which is why Apple doesn't transferring these photos in the opposite direction, and why including these photos with your computer's backup is important.
There are some 3rd party apps that support transferring these photos in the opposite direction and if successful, the original resolution of these photos will be lost.
Before syncing contacts with the Address Book and calendar events with iCal on this Mac if there are no contacts in the Address Book and no calendar events in iCal - both are empty, enter one contact in the Address Book and one calendar event in iCal - make these up if needed, which can be deleted later. This will provide a merge prompt when syncing this data, which you want to select.
Backup, backup, bakcup backup, backup, backup.
Did I mention maintaining a backup?

How to get recovery disk of another country

I have purchased my system from US , now i have been relocated to INDIAso this product is now in INDIA, How can i order for tyhe windows recovery and repair disk to an indian address.

Hi @Rahul24 ,
Thank you for visiting the HP Support Forums and Welcome. Please call our technical support 1800 114 772
Monday to Saturday, 9 am to 9 pm (excluding public holidays)( English and Hindi ) and they will assist you.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

I need to replace my laptop Hard drive. How do I get my iTunes off the old hard drive to an external so I can put it back on the new hard drive?

I need to replace my laptop Hard drive. How do I get my iTunes off the old hard drive to an external so I can put it back on the new hard drive?

Type move itunes library into the google serach bar.
It has always been very basic to always maintain abackup copy of your computer. Do you not have a backup copy?

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