Lenovo U400 windows 7 home premium Bit disables easycam

I am having trouble opening up the easycam program. The integrated camera works, I know because I can skype with it, but I cannot open up the easycam program just to take pictures. It's recognized in device manager and I've un-installed/installed multiple times. I've read through the forum and I haven't found a solution. I called support and they can only recommend that I ship my laptop to them. Before I do that does anyone have any other suggestions.
Thanks
Solved!
Go to Solution.

Hi
Welcome To Lenovo Community
We are really sorry to hear about the issue you are facing,
Please uninstall the current version of easy cam application from your system. Restart the system
Download and install YOUCAM application from the below link
Name
Operating System
Version
Released
YOUCAM
IN8STW35WW5.exe
120MB
Windows 7 32bit,
Windows 7 64bit
3.1.3728
06 Nov 2011
Do give this a try and let us know
Hope This Helps
Cheers!!!
WW Social Media
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welcome to the community.
i would recommend that you call Service to request a factory recovery dvd set.
phone #s here: http://support.lenovo.com/en_US/detail.page?DocID=PD008370
for Slovokia, specifically: +421 2 4974 8888 for Think-branded machines and 0800-197-462 for Idea-branded machines.
hope this helps a bit.
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I am not a Lenovo employee.

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hi david-breitgand,
Please Check under Device manager
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Thanks in advance,
DK

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welcome to the community.
i would recommend that you call Service to request a factory recovery dvd set.
phone #s here: http://support.lenovo.com/en_US/detail.page?DocID=PD008370
for Slovokia, specifically: +421 2 4974 8888 for Think-branded machines and 0800-197-462 for Idea-branded machines.
hope this helps a bit.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
PM requests for individual support are not answered. If a post solves your issue, please mark it so.
X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
I am not a Lenovo employee.

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Thank you!
System details:
~ HP IQ818A
~ Windows Vista Home Premium
~ Service Pack 1
~ 4GB RAM
~ 64-bit
~ avast! Anti-virus is active

Sydney,
I don't have an IQ818 at the moment, all I have is an IQ506T - from last fall. I had just done a recovery of it.
Note: 1) I did choose to NOT perform automatic updates, 2) I haven't yet configured Norton, and 3) I haven't turned off TouchSmart from running in the background.
This isn't exactly your system, but it would be somewhat close. Your safest bet would be to recover and start over, but here goes with the services listings. Please note its comma delimited - you can look at it better with something like Excel, Works or Open Office.
Good luck on this.
-dm (an HP employee, but the comments/etc, are mine, not HP's)
Name,Status ,Startup Type,,
Andrea ADI Filters Service,Started,Automatic,,
Application Experience,Started,Automatic,,
Application Information,Started,Manual,,
Application Layer Gateway Service,,Manual,,
Automatic LiveUpdate Scheduler,,Disabled,,
Background Intelligent Transfer Service,Started,Automatic (Delayed Start),,
Base Filtering Engine,Started,Automatic,,
Bluetooth Support Service,Started,Automatic,,
CalendarSynchService,Started,Automatic,,
Certificate Propagation,,Manual,,
CNG Key Isolation,Started,Manual,,
COM Host,,Manual,,
COM+ Event System,Started,Automatic,,
COM+ System Application,,Manual,,
Computer Browser,,Automatic,,
Cryptographic Services,Started,Automatic,,
DCOM Server Process Launcher,Started,Automatic,,
Desktop Window Manager Session Manager,Started,Automatic,,
DFS Replication,,Manual,,
DHCP Client,Started,Automatic,,
Diagnostic Policy Service,Started,Automatic,,
Diagnostic Service Host,,Manual,,
Diagnostic System Host,Started,Manual,,
Distributed Link Tracking Client,Started,Automatic,,
Distributed Transaction Coordinator,,Manual,,
DNS Client,Started,Automatic,,
Extensible Authentication Protocol,Started,Manual,,
Function Discovery Provider Host,Started,Manual,,
Function Discovery Resource Publication,Started,Automatic,,
GameConsoleService,,Manual,,
Group Policy Client,Started,Automatic,,
Health Key and Certificate Management,,Manual,,
HP Health Check Service,Started,Automatic (Delayed Start),,
HP Touch Screen Enhance,Started,Automatic,,
Human Interface Device Access,Started,Automatic,,
IKE and AuthIP IPsec Keying Modules,Started,Automatic,,
Interactive Services Detection,,Manual,,
Internet Connection Sharing (ICS),,Disabled,,
IP Helper,Started,Automatic,,
IPsec Policy Agent,Started,Automatic,,
KtmRm for Distributed Transaction Coordinator,Started,Automatic (Delayed Start),,
Link-Layer Topology Discovery Mapper,,Manual,,
LiveUpdate,,Manual,,
LiveUpdate Notice,Started,Automatic,,
Microsoft .NET Framework NGEN v2.0.50727_X64,,Manual,,
Microsoft .NET Framework NGEN v2.0.50727_X86,,Manual,,
Microsoft iSCSI Initiator Service,,Manual,,
Microsoft Office Diagnostics Service,,Manual
Microsoft Software Shadow Copy Provider,,Manual
Multimedia Class Scheduler,Started,Automatic
Net.Tcp Port Sharing Service,,Disabled
Netlogon,,Manual
Network Access Protection Agent,,Manual
Network Connections,Started,Manual
Network List Service,Started,Automatic
Network Location Awareness,Started,Automatic
Network Store Interface Service,Started,Automatic
NVIDIA Display Driver Service,Started,Automatic
Office Source Engine,,Manual
Parental Controls,,Manual
Peer Name Resolution Protocol,,Manual
Peer Networking Grouping,,Manual
Peer Networking Identity Manager,,Manual
Performance Counter DLL Host,,Manual,,
Performance Logs & Alerts,,Manual,,
Plug and Play,Started,Automatic,,
PnP-X IP Bus Enumerator,,Manual,,
PNRP Machine Name Publication Service,,Manual,,
Portable Device Enumerator Service,Started,Automatic,,
Print Spooler,Started,Automatic,,
Problem Reports and Solutions Control Panel Support,,Manual,,
Program Compatibility Assistant Service,Started,Automatic,,
Protected Storage,,Manual,,
Quality Windows Audio Video Experience,,Manual,,
ReadyBoost,Started,Automatic,,
Remote Access Auto Connection Manager,,Manual,,
Remote Access Connection Manager,Started,Manual,,
Remote Procedure Call (RPC),Started,Automatic,,
Remote Procedure Call (RPC) Locator,,Manual,,
Remote Registry,,Manual
Routing and Remote Access,,Disabled
Secondary Logon,Started,Automatic
Secure Socket Tunneling Protocol Service,Started,Manual
Security Accounts Manager,Started,Automatic
Security Center,Started,Automatic (Delayed Start)
Server,Started,Automatic
Shell Hardware Detection,Started,Automatic
SL UI Notification Service,,Manual
Smart Card,,Manual
Smart Card Removal Policy,,Manual
SNMP Trap,,Manual
Software Licensing,Started,Automatic
SSDP Discovery,Started,Manual
Superfetch,Started,Automatic
Symantec Core LC,,Manual
Symantec Event Manager,Started,Automatic
Symantec Lic NetConnect service,Started,Automatic
Symantec Settings Manager,Started,Automatic
System Event Notification Service,Started,Automatic
Tablet PC Input Service,Started,Automatic
Task Scheduler,Started,Automatic
TCP/IP NetBIOS Helper,Started,Automatic
Telephony,Started,Manual
Terminal Services,Started,Automatic
Terminal Services Configuration,,Manual
Themes,Started,Automatic
Thread Ordering Server,,Manual
TPM Base Services,,Automatic (Delayed Start)
UPnP Device Host,Started,Automatic
User Profile Service,Started,Automatic
Virtual Disk,,Manual
Volume Shadow Copy,,Manual,,
WebClient,Started,Automatic,,
Windows Audio,Started,Automatic,,
Windows Audio Endpoint Builder,Started,Automatic,,
Windows Backup,,Manual,,
Windows CardSpace,,Manual,,
Windows Color System,,Manual,,
Windows Connect Now - Config Registrar,,Manual,,
Windows Defender,Started,Automatic,,
Windows Driver Foundation - User-mode Driver Framework,Started,Automatic,,
Windows Error Reporting Service,Started,Automatic,,
Windows Event Collector,,Manual,,
Windows Event Log,Started,Automatic,,
Windows Firewall,Started,Automatic,,
Windows Image Acquisition (WIA),Started,Automatic,,
Windows Installer,,Manual,,
Windows Management Instrumentation,Started,Automatic,,
Windows Media Center Extender Service,,Disabled,,
Windows Media Center Receiver Service,,Manual,,
Windows Media Center Scheduler Service,,Manual,,
Windows Media Center Service Launcher,,Automatic (Delayed Start),,
Windows Media Player Network Sharing Service,,Manual,,
Windows Modules Installer,,Manual,,
Windows Presentation Foundation Font Cache 3.0.0.0,Started,Manual,,
Windows Remote Management (WS-Management),,Manual,,
Windows Search,Started,Automatic,,
Windows Time,Started,Automatic,,
Windows Update,Started,Automatic (Delayed Start),,
WinHTTP Web Proxy Auto-Discovery Service,Started,Manual,,
Wired AutoConfig,,Manual,,
WLAN AutoConfig,Started,Automatic,,
WMI Performance Adapter,,Manual,,
Workstation,Started,Automatic
-DM (HP Retiree)
NOTE: If this helps you or solved your problem - please say thanks by clicking the white kudos star on the left.
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Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?

Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description:          Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 08:00:00 1970
Lease Expires:          Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:          {8140112A-43D0-41D6-8B36-BE146C811173}
Description:          Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address:          10.5.7.196
Subnet Mask:          255.255.0.0
Default Gateway:          10.5.0.1
DHCP Enabled:          Yes
DHCP Server:          172.18.255.2
Lease Obtained:          Tue Apr 23 10:14:40 2013
Lease Expires:          Tue Apr 23 22:14:40 2013
DNS Servers:          121.97.59.7
                    121.97.59.2
                    121.97.59.3
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"

hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.

I have a HP Pavillion DV61355dx windows 7 home premium 64 bit sp1

Hi I have a HP Pavillion DV6-1355 dx windows 7 Home premium 64 bit and I have some major issues ,first when I bought this computer I turned it on it automatically connected and downloaded a whole bunch of stuff I am not even sure what all ,my P/N #VM222UA#ABA , S/N [Personal Information Removed] I dont even know what should and shouldnt be on here anymore . It has a sticker in keyboard area at bottom right corner and a windows 7 sticker says Intel Duo core and yet I get troubleshooters refering to Vista ,AMD ,and several other computers .In my device manager it has a bunch of stuff with little yellow gears .I feel it has down loaded my old computers which I dont have but 1 and my current ones which are all windows 7 64 bit . I was gong to scare my husband by starting his prinnter from mine wasnt even sure what I was doing but I do remeber it saying that I would have to be in control over the pcs I cant remember exactly and I also wanted to make sure updates were done because my husband never did them so I thought great they will get regular updates. At that time we had 3 windows xps 1 professional 64 bit,1 hp media center 2005 64 bit and a windows xp home edition 32 bit .I didnt know much about pcs then I sought help but never got it resolved we had a differnt router and i beleave sbc global at time when I did it that computer ended up dieing so I no longer have it but yet I see its hardware listed and I see the AMD listed and SIS and Matrix with dates going back to 2003 and this computer is a 2009 . What I need to know is how to get all the stuff off here that dont belong and the true specs for this notebook we have att now and a cisco E1000 router and I know some how that the stuff from the other computers are on here .Even when I go to the HP support page it will refer to older editions of windows troubleshooters it says under collection information that computer name is LAPTOP which i put down for the other windows 7 with a amd so I could identify the different windows 7 home premiums and I listed this dv6 as laptop .Windows version says 6.1 architecture says amd64. under publisher details it says package version 1.0 publisher Microsoft Windows,network adapter 1.0 Microsoft corporation. PLEASE HELP

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

Lenovo U400 windows 7 home premium Bit disables easycam

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