Lenovo U410 shuts down randomly
Hello,
Recently i've purchased a U410 Lenovo laptop. Work really great, no wireless issues, as a matter it has higher speeds than other laptops. Nice look and fast.
Unfortunately i've discovered something wierd also on my first day with it. Randomly shuts down without any message or error., just turns off. I though it's a faulty driver, checked the event longs as saw some errors, i've corrected those and no shut down for a while. i thought everything is okay, so bought the windows 8 pro upgrade, put it clean and with all the drivers from the site. worked nice for a while. then again the random shutdowns are back. there are a few warnings in the event long, but nothing serious.
I would like to mention that i changed the stock HDD to an intel SSD, and the stock RAM to 8 GB Corsair Vengeance high quality rams. So these could not be the problem since it had problems before that too.
I'm monitorizing the processor temperature as well. it's nothing unusual, its around 40-50 C when i do only browsing or something light. when something else is running it gets around 60C, but not more. the GPU temperature is also low, around 50 every time. So these 2 cannot be as well. I don't know about the battery.
The wierd things is that sometimes it works for days or even a week without any shut down. Example i use it from 6PM until the morning, then i go to work and give a sleep. then again from 6PM until next morning, etc. for over 1 week and no problem. then suddenly after a restart or after i get it out from AC power, or just suddenly it's starting again the random shut down. but when started, i get 1,2 within an hour or even more. then suddenly after a day or so again stop and works for more time. then all over again.
I use a few USB devices, but it behaves the same even if i unplug them. So that could not be.
I even updated the BIOS to the latest which came out on the 3rd, but did not help. I uninstalled the power management, because i thought that could do something with it, but no, still the same. I still think it's a faulty driver or something like that.
Does anyone know what else can i do? what could be? i don't want to take the laptop back because i have a lot of stuff on it, and i'm using it day by day.
Thank for any help!
Regards,
B
hi Bayernfan,
Here are the things that I would do if I'm in your case:
1. Check the stability of the hardware by doing a stress test on both the CPU and GPU - you can use Heavy Load and do a 15min stress test and monitor the CPU and GPU temp. by using Real Temp.
2. If the computer is stable & doesn't shut down after doing the stress test, I would run Windows Update to get the latest patches and bug fixes and observe the computer..
3. If the issue happens again, I would do a clean boot to check if there's a background app that's causing the issue and perform a malware scan using Malwarebytes and TDSSKiller to make sure there's no malware or rootkit on the PC.
Let me know if you get any errors:
Cheers
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panic(cpu 6 caller 0xffffff7fb1db1fac): "GPU Panic: [<None>] 5 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x112c00000 0xffffff8217f5a000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
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0xffffff820344bb70 : 0xffffff7fb1db1fac
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0xffffff820344bd00 : 0xffffff7fb05bde26
0xffffff820344bd40 : 0xffffff7fb05bde84
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0xffffff820344be20 : 0xffffff7fb05e1011
0xffffff820344be40 : 0xffffff7fb04f7841
0xffffff820344bef0 : 0xffffff802feada80
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com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM768E, 751,28 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: G500
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4It looks as if it's a GPU panic. However, it could have been caused by any combination of:
com.silex.driver.sxuptp 1.5.1
com.citrix.driver.net6im 1.1.3
com.deterministicnetworks.driver.dne 1.0.9
com.deterministicnetworks.driver.dniregistry 1.0.4
Try booting into Safe Mode (holding down the Shift key whilst booting) and see if the panics stop. If so, determine if the are updates to the drivers or find the kernel extensions and put them in a folder on your Desktop and reboot without them.
Good luck,
Clinton -
Safari shuts down randomly.
Over the past few weeks, my Safari has been shutting down randomly. When I open it back up, no error screen or anything shows up, and it just brings me back to my start page. I've updated all of my software (although I don't have Mountain Lion [I don't think], so will purchasing this help my issue?). Any ideas or suggestions?
Hi Bee! Sorry to bother you, but it happened again. This time I got a Problem Report. I'll copy and paste it below, maybe you can spot something?
Process: WebProcess [9404]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Identifier: com.apple.WebProcess
Version: 7536 (7536.25)
Build Info: WebKit2-7536025000000000~1
Code Type: X86-64 (Native)
Parent Process: Safari [9402]
Date/Time: 2012-09-18 23:51:16.915 -0400
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 124412 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 772421 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 0C60274C-CB3F-41EE-BCBC-C8DC9AAE0A22
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007f9b6889719d
VM Regions Near 0x7f9b6889719d:
JS JIT generated code 00004b83e0e01000-00004b83e0e02000 [ 4K] ---/rwx SM=NUL
-->
MALLOC_TINY 00007f9b81400000-00007f9b81600000 [ 2048K] rw-/rwx SM=PRV
Application Specific Information:
objc[9404]: garbage collection is OFF
Bundle controller class:
BrowserBundleController
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libGIF.dylib 0x00007fff912791d7 DGifDecompressLine + 157
1 libGIF.dylib 0x00007fff91279103 _cg_DGifGetLine + 93
2 com.apple.ImageIO.framework 0x00007fff8baf1914 decodeGIFFrame + 1251
3 com.apple.ImageIO.framework 0x00007fff8baf085d copyImageBlockSetGIF + 1420
4 com.apple.ImageIO.framework 0x00007fff8baa16ff ImageProviderCopyImageBlockSetCallback + 417
5 com.apple.CoreGraphics 0x00007fff8ad05325 CGImageProviderCopyImageBlockSet + 50
6 com.apple.CoreGraphics 0x00007fff8ad04ee8 img_blocks_create + 412
7 com.apple.CoreGraphics 0x00007fff8ac7f727 img_data_lock + 2767
8 com.apple.CoreGraphics 0x00007fff8ad04209 CGSImageDataLock + 186
9 libRIP.A.dylib 0x00007fff886fed4a ripc_AcquireImage + 2209
10 libRIP.A.dylib 0x00007fff886fd58c ripc_DrawImage + 1048
11 com.apple.CoreGraphics 0x00007fff8ad03d72 CGContextDrawImage + 434
12 com.apple.WebCore 0x00000001085a5931 WebCore::GraphicsContext::drawNativeImage(CGImage*, WebCore::FloatSize const&, WebCore::ColorSpace, WebCore::FloatRect const&, WebCore::FloatRect const&, WebCore::CompositeOperator, WebCore::ImageOrientation) + 1825
13 com.apple.WebCore 0x0000000108606ea4 WebCore::BitmapImage::draw(WebCore::GraphicsContext*, WebCore::FloatRect const&, WebCore::FloatRect const&, WebCore::ColorSpace, WebCore::CompositeOperator, WebCore::RespectImageOrientationEnum) + 228
14 com.apple.WebCore 0x0000000107f9ec34 WebCore::BitmapImage::draw(WebCore::GraphicsContext*, WebCore::FloatRect const&, WebCore::FloatRect const&, WebCore::ColorSpace, WebCore::CompositeOperator) + 20
15 com.apple.WebCore 0x0000000108021d29 WebCore::Image::drawTiled(WebCore::GraphicsContext*, WebCore::FloatRect const&, WebCore::FloatPoint const&, WebCore::FloatSize const&, WebCore::ColorSpace, WebCore::CompositeOperator) + 617
16 com.apple.WebCore 0x0000000108021aab WebCore::GraphicsContext::drawTiledImage(WebCore::Image*, WebCore::ColorSpace, WebCore::IntRect const&, WebCore::IntPoint const&, WebCore::IntSize const&, WebCore::CompositeOperator, bool) + 267
17 com.apple.WebCore 0x0000000107ef561a WebCore::RenderBoxModelObject::paintFillLayerExtended(WebCore::PaintInfo const&, WebCore::Color const&, WebCore::FillLayer const*, WebCore::IntRect const&, WebCore::BackgroundBleedAvoidance, WebCore::InlineFlowBox*, WebCore::IntSize const&, WebCore::CompositeOperator, WebCore::RenderObject*) + 4378
18 com.apple.WebCore 0x0000000107ef44e9 WebCore::RenderBox::paintFillLayers(WebCore::PaintInfo const&, WebCore::Color const&, WebCore::FillLayer const*, WebCore::IntRect const&, WebCore::BackgroundBleedAvoidance, WebCore::CompositeOperator, WebCore::RenderObject*) + 153
19 com.apple.WebCore 0x000000010887d6ab WebCore::RenderBox::paintBackground(WebCore::PaintInfo const&, WebCore::IntRect const&, WebCore::BackgroundBleedAvoidance) + 379
20 com.apple.WebCore 0x000000010887d3a7 WebCore::RenderBox::paintBoxDecorations(WebCore::PaintInfo&, WebCore::IntPoint const&) + 359
21 com.apple.WebCore 0x000000010886849a WebCore::RenderBlock::paintObject(WebCore::PaintInfo&, WebCore::IntPoint const&) + 74
22 com.apple.WebCore 0x0000000108867359 WebCore::RenderBlock::paint(WebCore::PaintInfo&, WebCore::IntPoint const&) + 233
23 com.apple.WebCore 0x00000001088a06a9 WebCore::RenderLayer::paintLayerContents(WebCore::RenderLayer*, WebCore::GraphicsContext*, WebCore::IntRect const&, unsigned int, WebCore::RenderObject*, WebCore::RenderRegion*, ***::HashMap<WebCore::OverlapTestRequestClient*, WebCore::IntRect, ***::PtrHash<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::IntRect> >*, unsigned int) + 1801
24 com.apple.WebCore 0x000000010889fc47 WebCore::RenderLayer::paintLayer(WebCore::RenderLayer*, WebCore::GraphicsContext*, WebCore::IntRect const&, unsigned int, WebCore::RenderObject*, WebCore::RenderRegion*, ***::HashMap<WebCore::OverlapTestRequestClient*, WebCore::IntRect, ***::PtrHash<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::IntRect> >*, unsigned int) + 1607
25 com.apple.WebCore 0x00000001088a0c2b WebCore::RenderLayer::paintLayerContents(WebCore::RenderLayer*, WebCore::GraphicsContext*, WebCore::IntRect const&, unsigned int, WebCore::RenderObject*, WebCore::RenderRegion*, ***::HashMap<WebCore::OverlapTestRequestClient*, WebCore::IntRect, ***::PtrHash<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::IntRect> >*, unsigned int) + 3211
26 com.apple.WebCore 0x000000010889fc47 WebCore::RenderLayer::paintLayer(WebCore::RenderLayer*, WebCore::GraphicsContext*, WebCore::IntRect const&, unsigned int, WebCore::RenderObject*, WebCore::RenderRegion*, ***::HashMap<WebCore::OverlapTestRequestClient*, WebCore::IntRect, ***::PtrHash<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::IntRect> >*, unsigned int) + 1607
27 com.apple.WebCore 0x00000001088a0c2b WebCore::RenderLayer::paintLayerContents(WebCore::RenderLayer*, WebCore::GraphicsContext*, WebCore::IntRect const&, unsigned int, WebCore::RenderObject*, WebCore::RenderRegion*, ***::HashMap<WebCore::OverlapTestRequestClient*, WebCore::IntRect, ***::PtrHash<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::IntRect> >*, unsigned int) + 3211
28 com.apple.WebCore 0x000000010889fc47 WebCore::RenderLayer::paintLayer(WebCore::RenderLayer*, WebCore::GraphicsContext*, WebCore::IntRect const&, unsigned int, WebCore::RenderObject*, WebCore::RenderRegion*, ***::HashMap<WebCore::OverlapTestRequestClient*, WebCore::IntRect, ***::PtrHash<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::IntRect> >*, unsigned int) + 1607
29 com.apple.WebCore 0x00000001088a0c2b WebCore::RenderLayer::paintLayerContents(WebCore::RenderLayer*, WebCore::GraphicsContext*, WebCore::IntRect const&, unsigned int, WebCore::RenderObject*, WebCore::RenderRegion*, ***::HashMap<WebCore::OverlapTestRequestClient*, WebCore::IntRect, ***::PtrHash<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::IntRect> >*, unsigned int) + 3211
30 com.apple.WebCore 0x000000010889fc47 WebCore::RenderLayer::paintLayer(WebCore::RenderLayer*, WebCore::GraphicsContext*, WebCore::IntRect const&, unsigned int, WebCore::RenderObject*, WebCore::RenderRegion*, ***::HashMap<WebCore::OverlapTestRequestClient*, WebCore::IntRect, ***::PtrHash<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::OverlapTestRequestClient*>, ***::HashTraits<WebCore::IntRect> >*, unsigned int) + 1607
31 com.apple.WebCore 0x000000010889f56b WebCore::RenderLayer::paint(WebCore::GraphicsContext*, WebCore::IntRect const&, unsigned int, WebCore::RenderObject*, WebCore::RenderRegion*, unsigned int) + 75
32 com.apple.WebCore 0x0000000107ef3718 WebCore::FrameView::paintContents(WebCore::GraphicsContext*, WebCore::IntRect const&) + 664
33 com.apple.WebCore 0x0000000107fcd849 WebCore::ScrollView::paint(WebCore::GraphicsContext*, WebCore::IntRect const&) + 537
34 com.apple.WebKit2 0x00000001078cc4f5 WebKit::WebPage::drawRect(WebCore::GraphicsContext&, WebCore::IntRect const&) + 141
35 com.apple.WebKit2 0x000000010785d2c0 WebKit::DrawingAreaImpl::display(WebKit::UpdateInfo&) + 988
36 com.apple.WebKit2 0x000000010785c970 WebKit::DrawingAreaImpl::display() + 200
37 com.apple.WebCore 0x00000001088f8668 WebCore::RunLoop::TimerBase::timerFired(__CFRunLoopTimer*, void*) + 72
38 com.apple.CoreFoundation 0x00007fff894b0934 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
39 com.apple.CoreFoundation 0x00007fff894b0486 __CFRunLoopDoTimer + 534
40 com.apple.CoreFoundation 0x00007fff89490e11 __CFRunLoopRun + 1617
41 com.apple.CoreFoundation 0x00007fff89490486 CFRunLoopRunSpecific + 230
42 com.apple.HIToolbox 0x00007fff8a8914d3 RunCurrentEventLoopInMode + 277
43 com.apple.HIToolbox 0x00007fff8a898781 ReceiveNextEventCommon + 355
44 com.apple.HIToolbox 0x00007fff8a89860e BlockUntilNextEventMatchingListInMode + 62
45 com.apple.AppKit 0x00007fff84cf8e31 _DPSNextEvent + 659
46 com.apple.AppKit 0x00007fff84cf8735 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
47 com.apple.AppKit 0x00007fff84cf5071 -[NSApplication run] + 470
48 com.apple.WebCore 0x00000001088f84af WebCore::RunLoop::run() + 63
49 com.apple.WebKit2 0x00000001078f8bd0 WebKit::WebProcessMain(WebKit::CommandLine const&) + 2516
50 com.apple.WebKit2 0x00000001078c4b47 WebKitMain + 285
51 com.apple.WebProcess 0x0000000107671e5f 0x107671000 + 3679
52 com.apple.WebProcess 0x0000000107671d7c 0x107671000 + 3452
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff860757e6 kevent + 10
1 libdispatch.dylib 0x00007fff8ba0c78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8ba0b31a _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 com.apple.CoreFoundation 0x00007fff89490435 CFRunLoopRunSpecific + 149
1 com.apple.Foundation 0x00007fff89692fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
2 com.apple.Foundation 0x00007fff8968772a -[NSThread main] + 68
3 com.apple.Foundation 0x00007fff896876a2 __NSThread__main__ + 1575
4 libsystem_c.dylib 0x00007fff874868bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff87489b75 thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff86074df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff894d9c8b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff874868bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff87489b75 thread_start + 13
Thread 4:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff86074bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8748a274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x0000000107b3efa6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x0000000107d55a1a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x0000000107d6b11f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff874868bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff87489b75 thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff86074bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8748a274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x0000000107cba9b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x0000000107cba896 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x0000000107d6b11f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff874868bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff87489b75 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff86074bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8748a274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x0000000107cba9b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x0000000107cba896 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x0000000107d6b11f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff874868bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff87489b75 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff86074bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8748a274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x0000000107cba9b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x0000000107cba896 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x0000000107d6b11f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff874868bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff87489b75 thread_start + 13
Thread 8:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff86074bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8748a274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x0000000107b3ef6d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x000000010892f4d1 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool ()(WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x0000000107e91daa WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x0000000107d6b11f _ZN3WTFL19wtfThreadEntryPointEPv + 15
6 libsystem_c.dylib 0x00007fff874868bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff87489b75 thread_start + 13
Thread 9:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff86074bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8748a274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x0000000107b3ef6d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x000000010892f4d1 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool ()(WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x0000000107e91daa WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x0000000107d6b11f _ZN3WTFL19wtfThreadEntryPointEPv + 15
6 libsystem_c.dylib 0x00007fff874868bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff87489b75 thread_start + 13
Thread 10:: com.apple.coremedia.networkbuffering
0 libsystem_kernel.dylib 0x00007fff8607367a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff86072d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8948850c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff89490c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff89490486 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff894a019f CFRunLoopRun + 95
6 com.apple.CoreMedia 0x00007fff868ef0ba FigThreadGlobalNetworkBufferingRunloop + 119
7 com.apple.CoreMedia 0x00007fff868f19f2 figThreadMain + 385
8 libsystem_c.dylib 0x00007fff874868bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff87489b75 thread_start + 13
Thread 11:: com.apple.coremedia.asyncio
0 libsystem_kernel.dylib 0x00007fff86074bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8748a274 _pthread_cond_wait + 840
2 com.apple.CoreMedia 0x00007fff868f0a5d WaitOnCondition + 14
3 com.apple.CoreMedia 0x00007fff868f0c55 FigSemaphoreWaitRelative + 181
4 com.apple.MediaToolbox 0x00007fff8d2f3186 0x7fff8d2e5000 + 57734
5 com.apple.CoreMedia 0x00007fff868f19f2 figThreadMain + 385
6 libsystem_c.dylib 0x00007fff874868bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff87489b75 thread_start + 13
Thread 12:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff86074bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8748a2a6 _pthread_cond_wait + 890
2 com.apple.CoreVideo 0x00007fff890e21cb CVDisplayLink::waitUntil(unsigned long long) + 279
3 com.apple.CoreVideo 0x00007fff890e1631 CVDisplayLink::runIOThread() + 559
4 com.apple.CoreVideo 0x00007fff890e13e9 _ZL13startIOThreadPv + 148
5 libsystem_c.dylib 0x00007fff874868bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff87489b75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff86075192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87488594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff87489b85 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff86075192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87488594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff87489b85 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff86075192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87488594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff87489b85 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff86075192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87488594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff87489b85 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff86075192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87488594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff87489b85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000ffffffff rbx: 0x00007f9b81ad6600 rcx: 0x00007f9b6889719d rdx: 0x0000000000000001
rdi: 0x00007f9b85651c10 rsi: 0x00007f9b84216b40 rbp: 0x00007fff6726a480 rsp: 0x00007fff6726a400
r8: 0x00007fff672683ec r9: 0x00007fff672683e8 r10: 0x0000000000000081 r11: 0x00007fff6726a484
r12: 0x00007fff75484fb0 r13: 0x0000000000000000 r14: 0x00000000600007f9 r15: 0x000000000000891c
rip: 0x00007fff912791d7 rfl: 0x0000000000010203 cr2: 0x00007f9b6889719d
Logical CPU: 0
Binary Images:
0x107671000 - 0x107671fff com.apple.WebProcess (7536 - 7536.25) <D475D24F-050F-35C6-8539-198B5FDF2D6D> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
0x107678000 - 0x107678fff WebProcessShim.dylib (536.25.0 - compatibility 1.0.0) <D0641C15-BDAE-35D2-8D4D-3F09BF51D57D> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcessShim.dylib
0x107800000 - 0x1079d9fff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x107b38000 - 0x107dc7fff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x107e74000 - 0x108e19ff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x10bcd9000 - 0x10c173ff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
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0x7fff8a789000 - 0x7fff8a88efff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8a88f000 - 0x7fff8abbbff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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0x7fff8b582000 - 0x7fff8b5affff com.apple.quartzfilters (1.7.0 - 1.7.0) <CE1EDD58-7273-38F9-AD33-871A8BA7ABF3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff8b5b0000 - 0x7fff8b5ccfff com.apple.frameworks.preferencepanes (15.0 - 15.0) <A1ABA9DB-2C8A-3C96-976A-21E63194F7B2> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff8b5cd000 - 0x7fff8b5e2fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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0x7fff8b6d3000 - 0x7fff8b6f7fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x7fff8b6fa000 - 0x7fff8b72dff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8b72e000 - 0x7fff8b736fff libsystem_dnssd.dylib (??? - ???) <D9BB1F87-A42B-3CBC-9DC2-FC07FCEF0016> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8b75f000 - 0x7fff8b772ff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
0x7fff8b773000 - 0x7fff8b7e3fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8b812000 - 0x7fff8b813fff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff8b814000 - 0x7fff8b831fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff8b832000 - 0x7fff8b833ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff8b834000 - 0x7fff8b9d3ff7 com.apple.QuartzCore (1.7 - 270.4) <97E20A5F-652B-3E85-8C46-DCB777248ECD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8b9d7000 - 0x7fff8b9f3ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8b9f4000 - 0x7fff8ba08ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8ba09000 - 0x7fff8ba17fff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff8ba98000 - 0x7fff8bb77ff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <FFA7532B-336A-3F0B-9AB9-2A35B56ED887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff8bb78000 - 0x7fff8bb7efff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8bb7f000 - 0x7fff8bbc8ff7 com.apple.framework.CoreWLAN (2.1.2 - 212.2) <5E421E2D-50EA-340E-A5EE-C848DD6FC34F> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8bbc9000 - 0x7fff8bbf0fff com.apple.framework.internetaccounts (1.2 - 3) <483427CA-8140-355D-B668-78F5A5F1A1D6> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff8bbf1000 - 0x7fff8bbf2fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8bbff000 - 0x7fff8bc04fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff8bc05000 - 0x7fff8bc08fff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8bd09000 - 0x7fff8bd0cfff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8bd0d000 - 0x7fff8c216ff7 com.apple.RawCamera.bundle (3.14.0 - 646) <75A96BFC-1832-808B-F430-C4C9379C5A98> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8c217000 - 0x7fff8c21dfff libGFXShared.dylib (??? - ???) <8A61FA67-EB3C-319D-AE3C-64936FB26BAC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8c21e000 - 0x7fff8c221ff7 com.apple.securityhi (4.0 - 1) <37DF1BF8-ACE0-3C4A-81AA-BBA9744EB0A6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8c2a5000 - 0x7fff8c2dafff com.apple.securityinterface (5.0 - 55022.4) <09EC371E-0B6E-3849-A6C9-F8E9DB17BBCD> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8c2db000 - 0x7fff8c2e1fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8c2e2000 - 0x7fff8c33fff7 com.apple.QuickLookFramework (3.2 - 500.16) <46017A4B-9E2B-329C-A8D9-2C11DE6C1A47> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8c340000 - 0x7fff8c75dff7 com.apple.SceneKit (125.3 - 125.4) <12AD6DBE-F3A3-34D6-BA01-B211BEAFD48F> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x7fff8c75e000 - 0x7fff8ca82fff com.apple.AddressBook.framework (6.1.2 - 1090) <65FE6A36-F3F8-37FE-8B88-50F20F278779> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff8cae5000 - 0x7fff8cb24fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8cd20000 - 0x7fff8cd2eff7 libkxld.dylib (??? - ???) <C2FC894F-3716-32C3-967E-6AD5E2697045> /usr/lib/system/libkxld.dylib
0x7fff8cd5b000 - 0x7fff8cd96fff com.apple.LDAPFramework (3.2 - 120.2) <A2675243-9122-308D-A5C8-9C1C4FE7639D> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8cd97000 - 0x7fff8ce97fff com.apple.QuickLookUIFramework (3.2 - 500.16) <0BACF8C4-5A7B-31EE-B4AA-3CCF8615C9A8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8ce98000 - 0x7fff8ceecff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
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0x7fff8cf27000 - 0x7fff8cf50ff7 com.apple.framework.Apple80211 (7.2.1 - 721.3) <4BA49D6F-373B-3F4E-A2B3-453C2ED66318> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8cf51000 - 0x7fff8cf51fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8cf52000 - 0x7fff8cfd7ff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8cfd8000 - 0x7fff8cfdffff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8cfe0000 - 0x7fff8cfebff7 com.apple.DisplayServicesFW (2.5.4 - 323.3) <5E7F7A88-9313-3C31-87BD-80F3361DA338> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
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IPhone shuts down randomly - wont complete restarting
Hi, my iPhone 3GS shuts down randomly everyday during use. Plenty of battery (more than 50% at the lowest). It just goes black. And there is a strange vertical banding in the black dead screen. Restarting begins working, apple logo appears, but after a long wait it just quits again and goes black. Again, there is plenty of battery charge, this can happen on a full charge. Have tried hard-restarting by pressing power and home with the same result. Only when I have plugged it into a power source does it boot. It can then be disconnected immediately and used for hours, or until it crashes again.
This often happens with angry birds (any version) but that's just because I play it too much, it can also happen using apple apps like mail.
I have tried resetting as well.
This is a frustrating problem because once it happens the phone is completely bricked until I get to a power source for 20 seconds to restart.
Any ideas?I have the exsact same problem! .. Sometimes when it reboots it wont even load the OS and goes into recover mode. Iv searched all over the internet for what to do. Iv restored it around 4 times and still the time. Only started happing since updating it to iOS5.1!
Ringing apple 2moro angerrrrr & saddness -
13" MacBook Pro (late 2012) shuts down randomly
Mac book pro 13" retina shuts down randomly and without warning. The screen goes black and it takes several minutes before it will start back up.
I've taken my mac book pro 13" retina to the genius bar, twice. The first time I was told to remove some software, which I did and the computer continues to randomly shut down. The second time I was told to make sure that I have at least 12 GB of storage available, which I made happen and the computer continues to shut down.
What I can tell you, and what I've told genius bar, is:
The shut down happens when it is either plugged in or not. The shut downs happen toward the middle of the day when the computer gets warm. It is not hot, just warm. If I keep a external fan pointed at it all day I do not get any shut downs. I've spend almost a full day at genius bar and I am looking for some help/approach/information that would help us solve this problem.
Computer Info:
MacBook Pro (Retina, 13-inch, Late 2012)
Yosemtie 10.10.1. Note I was running the latest Mavericks and had the problem too. The upgrade did not help.
Thank you.Their tests are superior to the AHT and so I am surprised that they did not pick up on any hardware faults. The responses that you say they gave you are in my opinion, to be charitable, worthless. The fact is that the quality of the technicians at a genius bar are not consistent, some being better than others.
If I were in your position, I would firmly but politely demand the the MBP be serviced so that the AHT not produce that error any more. If need be, send the MBP to a repair facility where more experienced personnel can work on it. If you have Apple care, there should be no charge.
Ciao. -
My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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