Lenovo U410 - Win8 / Unable to access OS + BIOS on statup

Hi Guys,
I hope that someone can provide some assitance for me please?
About 1 week ago, I was using my Lenovo U410 ultrabook without any issues when I decided to power off as normal. I did this but it wouldn't power off automatically, as the screen would go blank but the power light would remain on but continue running. I left it for about 30 minutes before deciding to force shutdown by holding down the power button.
Then when turning the laptop back on, it would normally take about 10 seconds to reach the login screen but now it was taking about 2 minutes. Eventually it would get to the login screen and I could login normally.
I tried to find some solutions to this but all that was recommended was to make sure I had the latest updates and run a virus scan. I did all the above and everything seem to indicate that it was all updated and no virus/malware detected.
NOW, however after powering down my laptop about 3 days ago, when I boot up I recieve a blue error screen advising the following:
Recovery
Your PC needs to be repaired
A required deivce isn't connected or can't be accessed.
Error code: 0xc000000f
You'll need to use the recovery tools on your installation media. If you don't have any installtion media (like a disc or USB device), contact your system administrator or PC manufacturer.
This error provides me with options to go to the Statup options (F8), the UEFI Firmware option (Esc) or Start normally (Enter)
Whatever option I select I just get brought back to the above error message. Even when I power up using the Novo button, I get the 4 options or Normal startup, Bios, Boot Menu and System Recovery but each option brings me back to the above error screen.
I don't have any disc or media as nothing came with the laptop, all OEM, and I have no idea what to do?
Any suggestions will be very welcome as I'm at road block and not sure how to go about fixing this?

Hi
I think that it's the case of bad hdd or else the hdd is not connected properly in the port. So i suggest you contact support if you are under warranty.
Regards
Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)
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Lenovo G50-30 Unable to access BIOS settings after Windows recovery

Hi
I recently 'downgraded' a recently purchased Lenovo G50-30 with preinstalled Windows 8.1 to Windows 7 using a UEFI USB install on a GPT partition. I also updated the BIOS from A7CN40WW to the latest A7CN43WW and all was working fine. However, after performing a necessary restore of an system image created using the Windows 7 backup and restore tool, I am suddenly unable to access the BIOS settings, either with the novo button (I do get the menu to select BIOS) or with Fn +F2. All that happens is that I receive a blank screen with a static cursor in the upper left corner. I can however still access the boot menu Fn +F12. This is a particular pain as I obviousl can't select USB 3.0 in BIOS.
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OK, I managed to clear CMOS by disassembling and desoldering a leg off the the RTC battery but to no avail. The problem seems to be that BIOS a7cn43ww itself has somehow been corupted. In theory this should be able to be resolved by a reflash. The trouble here is there seems to be no way to reflash with a current or previous BIOS version, so I'll have to either wait for a newer version or someone may know better.
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U410 Touch unable to access BIOS

Hello All,
I purchased a new U410 touch and i am very happy with it.
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hi danielsena,
Welcome to the Forums.
Your issue might be similar to this thread.
It's possible that the UEFI firmware in the BIOS got corrupted for some reason and one way to solve it is to reflash the BIOS (see this article - this is for another model but same aspects apply). For now, yYou may need to bring it in to reflash the BIOS as there's no available download yet on the lenovo website.
Regards
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Can't boot into Windows 8 Single Language 64 bit or access the BIOS screen with the F1 key

I have in my possession right now a Lenovo E49, Model name: 3464
I am unable to access the BIOS settings at POST by pressing the F1 key. Neither does it respond to the Enter key when it displays the message "To interrupt normal startup, Press Enter". I am also unable to boot into the installed OS Windows 8 Single Language 64 bit.
For your informtion, these are the events that led to this issue.
I accessed the BIOS settings at startup using the CHANGE PC SETTINGS option in the CHARMS menu in Windows 8 Single Languge 64 bit followed by GENERAL and ADVANCED STARTUP. Then I chose Restart Now. Windows restarted to produce the startup screen where I chose Troubleshoot, followed by Advanced Options and UEFI Firmware Settings, followed by Restart. This took me to the BIOS settings screen. Once there I changed the boot settings in BIOS so that SECURE BOOT was turnned OFF. It was in ON state prior to that. I also changed the BOOT MODE to LEGACY ONLY. I also changed the BOOT ORDER to boot from DVD drive first followed by the Hard Disk and USB Hard Disk. I saved the changes by pressing F10.
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Copyright (C) 1997-2000 Intel Corporation
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I am positive that the current state of the BIOS is such that it does not accept any input keys like F1 and F12 at POST so that the BIOS can only be accessed through Change PC Settings in Windows 8 as I had done prior to the occurence of the issue. Since I cannot boot up Windows 8 I cannot use this method to access the BIOS. And since it is not possible at this stage to access the BIOS settings through the F1 key, I believe Lenovo must have surely provided another alternative to enter the BIOS. Can you kindly tell me what other way is there to do this. In earlier days, one could reset the BIOS by shorting the BIOS through pins on the motherboard. Is that possible now? Or is there some Lenovo BIOS utilily that enables me to change the BIOS setting to boot with Legacy and UEFI? Or do I have to install Windows 8.1 64 bit in Legacy mode?

I'll see if another member of the team can jump in here and offer more help...
What I might imagine is that you can only access BIOS from a cold boot. Windows 8/8.1 have hybrid shutdown and don't completely shut down the machine normally, so even when it powers off, it isn't fully off and the next boot is not really a cold boot.
Please see this KB. I realize this assumes you can get into windows.
As you suggest, it also seems as though you have set legacy vs UEFI and that may be why your drive is not currently booting. Can you remove the battery on your system? If not, is there a reset hole on the bottom? Removing battery and AC and pressing and holding the power button several times, then re-attach AC and Battery and try to restart and press F1 to get into BIOS. (Not familiar with models that use enter for BIOS).
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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Cannot access to BIOS setup

Hi,
My laptop is X61s. After I did fresh Vista install, and fresh RnR, I'm unable to access to BIOS by hitting the blue ThinkVantage button. It automatically jumps to RnR. There is no other options to enter BIOS.
Please help!
Thanks!
Solved!
Go to Solution.

Instead of pressing the blue button, press F1 and you will be able to enter BIOS.
Andy ______________________________________
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Lenovo u410 Bios issue

I have a Lenovo u410 i5 Laptop with the following issue
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I have tried removing hard drive, Flashing BIOS with 4GB flash drive and PHOENIX WINCRISIS, but still nothing.
There is currently no HDD or USB flash stich with an OS that have successfully booted.
PLEASE HELP

The Issue is not the screen or the graphics cards. As I mentioned earlier, upon booting via NOVO button, it posts a menu where I can select one of the following options: Normal start up, Bios set up, Boot select, System recovery.
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Unable to access BIOS for Compaq CQ35

Hi,
I have a Compaq Presario CQ35-213TX.
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Is the BIOS residing in a hidden partition on the original hard disk which was gone after I change it?
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This question was solved.
View Solution.

Hi Derrick,
Try the following.
Power down the notebook by holding down the Shift key and clicking Shutdown - this will temporarily prevent a hybrid boot.
When the notebook has shutdown, tap away at the esc key as soon as you press the power button to launch the Start-up Menu and then select the Bios Menu ( f10 ).
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Unable to Access BIOS

I have a Pavillion Elite e9280f desktop. When I start the computer, I'm prompted to press F10 to enter the BIOS settings. However, pressing F10 has no effect - I've pressed it once, I've pressed it repeatedly, I've held the F10 key down - in all cases, the boot process continues after a few seconds and I get "Starting Windows". I'm wondering if this is related to the HP USB keyboard that came with the PC, but mostly I'm wondering how I can access the BIOS settings if pressing the F10 does not work!!
This question was solved.
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I finally solved the problem of not being able to access the BIOS. First, I realized that my keyboard was plugged into an external USB Hub instead of directly into a USB port on the computer. Moving the keyboard to a USB port on the computer allowed F10 to be recognized and the PC showed the "Entering Setup" message, however, the PC just hung at that point.
I then unplugged all non-essential items from the PC and restarted. This time F10 actually got me into the BIOS settings. By process of elimination, I determined it was the external USB hub that was hanging the PC when it was attempting to enter Setup. I have no idea why that should be a low level issue, but hopefully this post will save someone else many frustrating moments trying to access the BIOS.

Lenovo U410 - HDD died

I have a Lenovo U410. The HDD is dying. I want to replace it with an SSD. Here are the problems:
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2 - I replaced the HDD with an SSD - black screen.
3 - I cannot access BIOS, and when I install the BIOS update? it still doesn't work.
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Stats:
Lenovo U410
CPU - Intel i7
Windows 8
Ram - 8gigs
MSATA - 32GB
HDD - 1TB
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Hi drei01,
Is your flash drive set up for UEFI booting? If not remove your old hard drive and the Msata and try to follow the procedures in this thread:
http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Lenovo-IdeaPad-U410-StartUp-Issue/m-p/16380...
Please don't go over a three day bump, it pushes new posters back, the bumps will be removed. I get notifications on these threads, I just got back from work, that's why the delay. We'll try to get you through this.
Regards,
Dave
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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Lenovo U410 HARD DRIVE Question

Hey,
So within the first 2 months of owning the U410 the battery just decided to stop charging. I also changed my password and forgot it and had no way to log back in. Reinstalling WIndows wouldn't work because it didn't recognize any drives. Anyways, this was bought from Microsoft so I had zero bloat ware and basically one partition.
When I sent my laptop in to Lenovo to fix the battery they had to reimage the drive to gain access to the account. That being SAID I got the computer back and to my dismay, I only had 466gb and 30gb SSD. I originally had 700gb + 30gb SSD. I believe Lenovo actually changed the hard drive without telling me. What do you guys think?
In the Intel Rapid Storage it says 30gb SS and 466gb HD. I think they are using the standard computer design number for one GB, in metric units (which Lenovo uses) 466gb becomes 500gb. So I really think they changed my hard drive! I'm getting SO PISSED WITH LENOVO.

hi hibi49,
Welcome to the Lenovo Community.
Sorry to hear about your trouble. Usually, after sending the unit for repair, you should get a repair order on what has been done on your system. You can check there if they have replaced the HDD. As an alternative, check this website to look-up your repair status.
If it's not indicated in the repair order that they've changed anything and you're seing 500GB HDD + 30GB SSD under BIOS (you can access the BIOS by pressing Fn+F2 or F2 during boot-up), I recommend you contact Lenovo to report the incident so that they could investigate what went wrong with the repair and on how to go about getting your original 700GB HDD.
Hope this helps.
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Unable to Access Internet Despite Adapter Showing "Connected".

Hi, I have a Lenovo "G"-Series notebook, Type 4446-38U which has suddenly stopped allowing me to access my internet connections. The PC is only about a month old. It is running XP Professional.
I have three connection options: 1) dial-up (using an onboard HDAudio Soft Data Fax Modem with Smart CP); 2) ethernet or Local Area Connection (using an onboard Broadcom Netlink Fast Ethernet); and 3) wireless (using an onboard Intel WiFi Link 5100 AGN) -- none of these components are showing that they have conflicts/problems in the System Properties/Device Manager.
At my home, which is located in a rural area where I can only get dial-up, I tried checking my e-mail last week (with Mozilla Thunderbird), but received an error notice stating that the e-mail server could not be found; it was the same issue, when I tried to get Norton virus updates (Internet Security 2009), XP updates on the Microsoft website (using Microsoft Updates with Internet Explorer), and simply accessing the web (using Mozilla Firefox) -- i.e., "Server Not Found." The odd thing is that I can not only hear the connection being made by the modem, but can also see that the device is 'Connected', when I check the connection in Control Panel/Network Connections. The following day at my office, I checked the other connection options (ethernet & WiFi), and found that I had the same problem -- i.e., they were shown as "Connected" in Control Panel/Network Connections, but I was unable to access anything on the web (e.g., e-mail, Google, virus/Microsoft updates, etc.). It's as if there is something blocking the internet connection to these programmes/utilities.
When I ran the Microsoft Networking Troubleshooter ('Diagnose Network Configuration & Run Automated Networking Tests), all the Network Adapters were shown as having passed. Ditto, when I ran the "Test a TCP/IP Configuration Using the Ping Command" -- pinging 127.0.0.1, the results showed 4 packets sent and 4 received.
I spent several hours on the phone with Lenovo Tech Support to no avail, and their instruction that I uninstall Norton Internet Security made no difference either. When they instructed me to open a Command Prompt and ping 192.168.1.1, the results showed that there were 4 packets sent and 4 received. When I was instructed to ping the IP Address for the wireless adapter, the results showed 4 packets send and 4 received. When I was instructed to ping www.google.com, the results showed that the ping request could not find the host www.google.com. Lenovo Tech Support stated that there was nothing further they could do, and that I needed to use a utility to set everything back to factory specs (i.e., have a utility programme erase everything on the hard drive and reinstall XP ... and even then I was told that there was no guarantee that would fix things, meaning that the PC would then have to be sent into their repair depot). Before I do this, I was hoping that someone here might know as to what's going on with my connection problems and how it could be fixed, without having to erase everything.
I would appreciate any insight or advice anyone might have. Thanks so much!
~ Jack

I did do a complete uninstall of Norton (i.e., didn't save any of the settings), but that didn't resolve the connection problem. I also turned off Microsoft's firewall as well, once Norton was uninstalled (it had been turned off, when Norton was installed, and once Norton was uninstalled, MS firewall defaulted back to an on/active status).
I also forgot to mention in my initial description of the problem and actions taken thus far to try and correct it, that I additionally tried the "ping" procedure described in paragraph five above in Windows Safe Mode with Networking, but was still unable to connect to the internet.

No access to BIOS on W530 after W7 64bit installation | W7 boots and works fine

Hello L'users
My fancy problem with my W530 DOS machine 2441-B32. Age: 2 weeks.
Bios was current (1.11) when I started installing W7 64bit. Before installation, I changed the BIOS setting to UEFI.
OS Installation seems to be fine, no error messages from the OS or ThinkVantage so far.
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Here comes the plot.
First message for about 5 seconds during boot procedure is:
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Press <F1> to BIOS Setup.
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Third message for about half a second is:
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What I have tried:
(1)
BIOS Update Utility
g5uj07us.exe
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(2)
Starting from the DVD-ROM is not possible, I tried to boot from the DOS bootable BIOS FLASH CD, an OpenSuse DVD, DBAN.
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Lenovo Solution Center System Info File
System Information Saturday, October 06, 2012 10:30:22Lenovo Solution Center System Info File
Full report
Operating system
Microsoft Windows 7 Professional
Service pack
Service Pack 1
Build number
7601
DirectX version
11
Windows directory
C:\Windows
System directory
C:\Windows\system32
System name
W530
User name
xxx
Base score
5.9
Processor subscore
7.6
Memory RAM subscore
7.7
Graphics aero subscore
6.7
Gaming graphics subscore
6.7
Primary disk subscore
5.9
Assessment state
Valid
Assessment date
10/05/2012 18:10
Windows Update
Automatic updates
True
Last checked
10/06/2012 10:20:17
System restore points
System restore enabled
False
Hard drives
TOSHIBA MK5061GSY
Vendor
(Standard disk drives)
Model number
TOSHIBA MK5061GSY
Serial number
8 U2TSN4TK
Firmware revision
MC10
Size
465.76
Marketed size
500GB
Temperature information
Temperature
0
Maximum temperature (Power cycle)
0
SMART attributes
Power cycles
100
Power on hours
100
Load cycle count
100
Reallocations
100
Pending reallocation count
100
Offline scan uncorrectable errors
100
Ultra DMA CRC errors
200
Start stop count
100
C:
Drive letter
C:
Serial number
D8E4D429
File system
NTFS
Volume capacity
465.54GB
Volume free space
402.93GB
Volume used space
62.60GB
Motherboard
System board
Manufacturer
LENOVO
Product
2441B32
BIOS
Vendor
LENOVO
ReleaseDate
08-09-2012
BIOS
G5ET33WW (1.11 )
SMBIOS
Version
LENOVO - 1110
Solved!
Go to Solution.

Hello,
The next BIOS release will solve this problem. It seems it has not been posted to the support website yet. Could you please e-mail me at [email protected]? I will reply on Monday with a link to the BIOS version you need. Sorry for this trouble.

Error when making an image backup to external harddrive: Files on Z-drive unable to access.

Hello, this is the 3rd time I have this problem. Every time after a major Windows (mine is Vista) update R&R does no longer work.
When I start to create a full image back-up I get some 2 times 5 error messages saying something like: Unable to access or copy to/from
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Lenovo Toolbox Warning:
No system backup has been made for the past 212 days.. and counting
I really do not understand this Lenovo support attitude. How can anybody that is customer focused and enjoys his/her job, just fully ignore a customer problems ??
Only one retired employee that is interested (thanks for that) but can not do much.

Need help booting from usb on Lenovo U410

I have burned a .iso file on a usb stick, and now i want to to boot my laptop from the usb.
I shutdow the computer and a pressed the NOVO button on the side start the cmmputer to give me the menu
under the BIOS setup and the BOOT tab, i am confused to which step to priorritize to boot from the usb. i have the following:
1.ATA HDD: ST9...
2. ATA SSD1: SANDISK SSD U100 24GB
3.RAID DEVICE 2
4. RAID DEVISE 1
5. ATAPI CD:
6.USB HDD: GENERIC USB HDD
7.USB FDD
8.USB CD
9.PCI LAN: EFI NETWORK IPV4
10. PCI LAN : EFI NEWTOWORK IPV6
i obvisouly tried putting anything with the word "USB" to the top but still my lenovo u410 dosent boot from the usb..
Any help please?
Solved!
Go to Solution.

hi Moh27,
Thanks for Using Lenovo community Forums!
Inside BIOS under boot tab you will find there UEFI Boot you will need to disable that
then u need to move the USB HDD: GENERIC USB HDD to number 1.
You can do that by highlighting the USB HDD: GENERIC USB HDD and pressing F5 or F6 to move it up
-or-
Highlight the things on top of the USB HDD: GENERIC USB HDD then put them down still using the F5 or F6 to move them down, do it one by one till the USB HDD is on top.
Just make once you got the USB HDD: GENERIC USB HDD to 1 hit F10 to save and exit changes.
Hope this helps,
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Unable to Access SSL WebVPN Login Page

I am unable to access the SSL WebVPN login html page. I tried using FF, Chrome, and IE via https://24.43.XXX.XXX. All I get is "Page cannot be displayed". I am stumped here, any help would be greatly appreciated.
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ftp mode passive
dns domain-lookup outside
dns server-group DefaultDNS
name-server 8.8.8.8
name-server 4.2.2.2
domain-name intranet.example.com
object network obj-internet
subnet 0.0.0.0 0.0.0.0
object network obj-vlan100
subnet 10.0.100.0 255.255.254.0
object network NETWORK_OBJ_192.168.5.0_24
subnet 192.168.5.0 255.255.255.0
pager lines 24
mtu outside 1500
mtu DR-01 1500
mtu Management 1500
no failover
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-713.bin
no asdm history enable
arp timeout 14400
no arp permit-nonconnected
nat (DR-01,outside) source static any any destination static NETWORK_OBJ_192.168.5.0_24 NETWORK_OBJ_192.168.5.0_24 no-proxy-arp route-lookup
object network obj-vlan100
nat (DR-01,outside) dynamic interface
route outside 0.0.0.0 0.0.0.0 24.43.XXX.XXX 1
route DR-01 10.0.0.0 255.255.255.252 10.0.0.2 1
route DR-01 10.0.100.0 255.255.254.0 10.0.0.2 1
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
user-identity default-domain LOCAL
aaa authentication ssh console LOCAL
http server enable
http 192.168.1.0 255.255.255.0 Management
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
crypto ipsec ikev2 ipsec-proposal DES
protocol esp encryption des
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal 3DES
protocol esp encryption 3des
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal AES
protocol esp encryption aes
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal AES192
protocol esp encryption aes-192
protocol esp integrity sha-1 md5
crypto ipsec ikev2 ipsec-proposal AES256
protocol esp encryption aes-256
protocol esp integrity sha-1 md5
crypto ipsec security-association pmtu-aging infinite
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev2 ipsec-proposal AES256 AES192 AES 3DES DES
crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map outside_map interface outside
crypto ca trustpoint SELF-TP
enrollment self
fqdn intranet.example.com
subject-name CN=intranet.example.com
keypair myrsakey
crl configure
crypto ca trustpool policy
crypto ca certificate chain SELF-TP
certificate 4fb08954
30820203 3082016c a0030201 0202044f b0895430 0d06092a 864886f7 0d010105
05003046 311e301c 06035504 03131569 6e747261 6e65742e 70656c61 74726f6e
2e636f6d 31243022 06092a86 4886f70d 01090216 15696e74 72616e65 742e7065
6c617472 6f6e2e63 6f6d301e 170d3134 31323136 31313237 32315a17 0d323431
32313331 31323732 315a3046 311e301c 06035504 03131569 6e747261 6e65742e
70656c61 74726f6e 2e636f6d 31243022 06092a86 4886f70d 01090216 15696e74
quit
crypto ikev2 policy 1
encryption aes-256
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 10
encryption aes-192
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 20
encryption aes
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 30
encryption 3des
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 policy 40
encryption des
integrity sha
group 5 2
prf sha
lifetime seconds 86400
crypto ikev2 enable outside client-services port 443
crypto ikev2 remote-access trustpoint SELF-TP
telnet timeout 5
ssh timeout 5
console timeout 0
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
ssl trust-point SELF-TP outside
webvpn
enable outside
anyconnect image disk0:/anyconnect-win-2.5.2014-k9.pkg 1
anyconnect image disk0:/anyconnect-macosx-i386-2.5.2014-k9.pkg 2
anyconnect profiles Example_Intranet_client_profile disk0:/Example_Intranet_client_profile.xml
anyconnect enable
tunnel-group-list enable
group-policy "GroupPolicy_Example Intranet" internal
group-policy "GroupPolicy_Example Intranet" attributes
wins-server none
dns-server value 8.8.8.8 4.2.2.2
vpn-tunnel-protocol ikev2 ssl-client
default-domain value intranet.example.com
webvpn
anyconnect profiles value Example_Intranet_client_profile type user
username test1 password GxmPkeumVbHvz58J encrypted privilege 15
username test2 password t.GxS9C3hRYHni61 encrypted
username test3 password M9Szy/s33Cm6Crby encrypted
username test4 password hMXxQZTu8agZnzki encrypted
tunnel-group "Example Intranet" type remote-access
tunnel-group "Example Intranet" general-attributes
address-pool VPN-Clients
default-group-policy "GroupPolicy_Example Intranet"
tunnel-group "Example Intranet" webvpn-attributes
group-alias "Example Intranet" enable
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect ip-options
inspect netbios
inspect rsh
inspect rtsp
inspect skinny
inspect esmtp
inspect sqlnet
inspect sunrpc
inspect tftp
inspect sip
inspect xdmcp
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
call-home
profile CiscoTAC-1
no active
destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
destination address email [email protected]
destination transport-method http
subscribe-to-alert-group diagnostic
subscribe-to-alert-group environment
subscribe-to-alert-group inventory periodic monthly 10
subscribe-to-alert-group configuration periodic monthly 10
subscribe-to-alert-group telemetry periodic daily
Cryptochecksum:4976c27fbf11ae4589d27b4f16107a41
: end
Directory of disk0:/
10 drwx 4096 08:15:36 Sep 19 2014 log
20 drwx 4096 08:16:04 Sep 19 2014 crypto_archive
21 drwx 4096 08:16:12 Sep 19 2014 coredumpinfo
114 -rwx 37416960 08:24:28 Sep 19 2014 asa911-smp-k8.bin
115 -rwx 18097844 08:26:28 Sep 19 2014 asdm-713.bin
116 -rwx 69318656 08:27:50 Sep 19 2014 asacx-5500x-boot-9.1.1-1-RelWithDebInfo.x86_64.img
117 -rwx 12998641 08:47:34 Sep 19 2014 csd_3.5.2008-k9.pkg
118 drwx 4096 08:47:36 Sep 19 2014 sdesktop
119 -rwx 6487517 08:47:38 Sep 19 2014 anyconnect-macosx-i386-2.5.2014-k9.pkg
120 -rwx 6689498 08:47:40 Sep 19 2014 anyconnect-linux-2.5.2014-k9.pkg
121 -rwx 4678691 08:47:42 Sep 19 2014 anyconnect-win-2.5.2014-k9.pkg
122 -rwx 200 14:26:42 Dec 08 2014 upgrade_startup_errors_201412081426.log
129 -rwx 338 11:59:35 Dec 16 2014 Example_Intranet_client_profile.xml
8238202880 bytes total (4860497920 bytes free)
Cisco Adaptive Security Appliance Software Version 9.1(1)
Device Manager Version 7.1(3)
Compiled on Wed 28-Nov-12 11:15 PST by builders
System image file is "disk0:/asa911-smp-k8.bin"
Config file at boot was "startup-config"
PLAN-FW up 5 days 5 hours
Hardware: ASA5515, 8192 MB RAM, CPU Clarkdale 3059 MHz, 1 CPU (4 cores)
ASA: 4096 MB RAM, 1 CPU (1 core)
Internal ATA Compact Flash, 8192MB
BIOS Flash MX25L6445E @ 0xffbb0000, 8192KB
Encryption hardware device : Cisco ASA-55xx on-board accelerator (revision 0x1)
Boot microcode : CNPx-MC-BOOT-2.00
SSL/IKE microcode : CNPx-MC-SSL-PLUS-T020
IPSec microcode : CNPx-MC-IPSEC-MAIN-0022
Number of accelerators: 1
Baseboard Management Controller (revision 0x1) Firmware Version: 2.4
Licensed features for this platform:
Maximum Physical Interfaces : Unlimited perpetual
Maximum VLANs : 100 perpetual
Inside Hosts : Unlimited perpetual
Failover : Active/Active perpetual
Encryption-DES : Enabled perpetual
Encryption-3DES-AES : Enabled perpetual
Security Contexts : 2 perpetual
GTP/GPRS : Disabled perpetual
AnyConnect Premium Peers : 100 perpetual
AnyConnect Essentials : Disabled perpetual
Other VPN Peers : 250 perpetual
Total VPN Peers : 250 perpetual
Shared License : Disabled perpetual
AnyConnect for Mobile : Disabled perpetual
AnyConnect for Cisco VPN Phone : Disabled perpetual
Advanced Endpoint Assessment : Disabled perpetual
UC Phone Proxy Sessions : 2 perpetual
Total UC Proxy Sessions : 2 perpetual
Botnet Traffic Filter : Disabled perpetual
Intercompany Media Engine : Disabled perpetual
IPS Module : Disabled perpetual
Cluster : Disabled perpetual
This platform has an ASA 5515 Security Plus license.

Hi Nathan,
Are you using Ikev2 to connect. If not then can you please remove the following command and then try again:
no crypto ikev2 enable outside client-services port 443
Thanks
Jeet Kumar

Lenovo U410 - Win8 / Unable to access OS + BIOS on statup

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