Lenovo USB 2.0 Port Replicator Office 2013 BSOD's

Incident on Lenovo ThinkPad Edge 420s with Lenovo USB 2.0 Port Replicator attached.
If we use Windows 7 and Office 2010 "Lenovo USB 2.0 Port Replicator with Digital Video v16.0.1" Works without issues.
As soon as we upgrade to Office 2013 and use the newest official DisplayLink v. 7.1 software, the laptop has random BSOD's when Office programs are open.
With Lenovos driver Office 2013 app's won't run at all.
So will there be a driver available from Lenovo that fixes the issue?

wim1234 wrote:
We (DispkayLink) have tested office 2013 and not found any BSODs so there must be something system specific.
Could you gather the system logs and post here so we can see what might be wrong? Details on how to do this are here:
http://kb.displaylink.com/269
Thanks
Wim
Your reply is 2 months later, I had to revert to Office 2010 and return the laptop to the end user.
But, I got another model of the same laptop right now which can be used to test it, I will let you know if it works out this time with the lates DisplayLink software for Windows.

Similar Messages

Lenovo USB 2.0 Port Replicator Freezes Issues and Problems

Okay, I have THREE of these port replicators in my office, and ALL THREE have the exact same problem on various laptops(X1, T420, Edge 13) with various kayboard/mice. I've been through all stages of the port replicator drivers on the various systems, and the issue is always there. All laptop drivers are updated.
Here is the issue: working away, and then bam, mouse and keyboard don't work. I'm working in a external monitor only display setup. I go to the keyboard/touchpad on the laptop and they don't work...however ctrl+alt+delete works on the laptop keyboard(not the regular one). Then the touchpad works...but I can't click on any of the settings EXCEPT sleep. When I press a button to wake it up, everything works fine. Basic external keyboards/mice, no need for different drivers.
The other thing that fixes everything is unplugging the USB connection from the port replicator and plugging it back in to the laptop(or unplugging the power to the port replicator).
The weird thing is that I took the keyboard and mouse and they are plugged into the laptop itself, NOT the dock, and I still get the same issue with responsiveness. This happens on ALL the docks, so it's not a keyboard/mouse driver thing.
The one thing that's occuring to me is that maybe it's a weird display issue? I haven't tried actually using the external or laptop keyboard to run commands while it's frozen...and I also haven't tried unplugging things from the port replicator one by one (such as unplugging the display cable from the port replicator, then the printer, then the ethernet). I'll keep you updated if I get any further. It's been like this for months, and my users are just doing the workarounds. one thing is for sure...
I'M NEVER GOING TO SUBSTITUE THIS PORT REPLICATOR FOR A NORMAL DOCK AGAIN! (although i have no choice with the X1).

Hi skrasher, welcome to the forum,
could you please try the following to see if it changes the behaviour of the USB ports. In Device Manager, with the port rep attached, disable the ability on each of the USB Root Hubs for Windows to disable the device in order to save power, restart the system and see if the problem still occurs.
Let us know how you get on.
edit; for clarity
Andy ______________________________________
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HP 2005pr USB 2.0 Port Replicator - Video not with my Surface Pro 3

Hi everyone,
I've spent tons of hours already trying to get the HP 2005pr USB 2.0 Port Replicator working with my Surface Pro 3 and no luck. I mean, the USB replication / hub works, meaning that if I plug in a USB mouse / keyboard, they work. It recognizes the device in Device Manager and the ViewSpan application is running. But if I plug in a display in the VGA, nothing happens, no monitor gets detected, and even if I "force-detect" one it still doesn't display anything.
I've tried with 3 driver versions so far:
0.2.5 - not working at all. Reboots my Surface while installing. (this one is on the device itself).
3.X - which is the first with support for Windows 8 I think. I can install it and everything works as described above - meaning no VGA.
5.3.X - same story as above.
I've tried uninstalling, restarting and uninstalling several times with both versions. No luck. And I've literally been on every forum where people have problems with the replicator and nothing helped.
Anyone had any luck getting such a setup to work?
Or any ideas on how to get it to work?
Thanks.

Hi @blinkk2
I see that you are having problem connecting an external monitor to your Microsoft Surface Pro 3 through the HP USB Port Replicator. As the USB ports are working with the mouse and keyboard we know what the Port Replicator itself is working this is going to be something with the drivers on the Surface. I would recommend contacting Microsoft Support to see if they can recommend a graphics driver for you.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Lenovo Yoga with Windows 8 Pro, Office 2013 and Visual Studio

For you developer types, I just wanted to post a message and let you know my experience with Lenovo Ideapad Yoga 13 as a development machine. I bought Lenovo Ideapad Yoga 13 from Bestbuy for $999.99. As expected, it came with a crap ton of bloatware installed by Lenovo.
Here is a summary of what I did to it (I take no responsilibity for accuracy of below information. You are on your own if you decide to follow them. I am just putting this down from my memory so that I can look it up in the future if I ever need to do this again).
INITIAL CLEANUP
Installed Lenovo hotfix for partition cleanup/merging: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS033035
Installed Lenovo Touchpad driver fix.
CAUTION: I take no responsibility for below steps. I am writing them from memory and if you decide to follow them and end up making your machine unusable, you are on your own as Lenovo might not honor your warranty.
BACK UP ENTIRE DISK (requires an empty USB flash drive for booting and another external USB drive for backup)
Copied Drivers from D_Backup folder to the external USB hard drive (plugged into USB 3.0 port).
Installed Paragon Backup & Recovery 2012 Free: http://www.paragon-software.com/home/br-free/
Created Paragon Backup & Recovery boot USB flash drive with default Linux recovery environment option (flash drive plugged into USB 2.0 port).
Shutdown Lenovo Yoga.
Plugged in the Paragon Backup & Recovery boot USB flash drive (USB 2.0 port).
Pressed the one key recovery button (next to power button). Went to BIOS.
In the BIOS, enabled Legacay mode and made Legacy high priority and saved the changes.
The machine booted into Paragon Backup & Recovery mode. From there, made a backup of entire disk to the external USB hard drive.
Shut down the machine, pressed the one key recovery button (next to power button). Went to BIOS. Turned off Legacy mode and switched back to UEFI boot mode and saved the changes and restarted the machine.
Logged into the machine and verified that everything was good and checked the external USB drive to verify that the backup image was present.
MAKE WINDOWS 8 PRO BOOT USB FLASH DRIVE (requires a second empty USB flash drive and a second computer with Windows 7. This USB Flash Drive has to be between 4GB to 32GB as Windows won't format 64GB flash drives to FAT32 mode)
(Note: I installed Windows 8 Pro in UEFI mode. See http://pcsupport.about.com/od/windows-8/a/install-windows-8-usb.htm)
You need a licensed ISO image of Windows 8 Professional Full version (not the upgrade version) from your MSDN or Technet subscription or create an ISO from the Windows 8 Pro full version DVD.
Download Windows 7 USB/DVD Download Tool on the computer with windows 7.
Plug in the second empty USB flash drive (has to be at least 4GB but less than 32GB) into the computer with Windows 7.
Using Windows 7 USB/DVD Download Tool and the ISO file, create the Windows 8 Pro bootable USB Flash drive.
Create a new folder on your computer disk, for example, C:\WIN8USB.
Copy all the files from your USB flash drive to the newly created folder (created in the previous step).
Right click on the USB drive icon in Computer window and select “Format…” from the context menu. Make sure you select “FAT32 (Default)” in “File system” drop down menu. Click “Start” and wait till the drive gets formatted. This step is needed because NTFS is not readable by BIOS in UEFI boot mode. During formatting, MBR is preserved so the thumbdrive is still bootable.
Copy all the files from the folder you created earlier (C:\WIN8USB, for example) to the formatted drive. Your Windows 8 installation USB drive is ready to install in UEFI mode.
WIPE THE DISK PARTITIONS
Shut down the machine, pressed the one key recovery button (next to power button). Went to BIOS, enabled Legacay mode and made Legacy high priority and saved the changes.
Booted into Paragon Backup & Recovery boot USB flash drive again. This time, I deleted all partitions on the primary disk (Disk 0). CAUTION: This WILL wipe your hard disk and will make your machine unusable!!!
Shut down the machine, pressed the one key recovery button (next to power button). Went to BIOS. Turned off Legacy mode and switched back to UEFI boot mode and saved the changes and shut down the machine.
At this point, the disk is wiped clean. All factory installed software and recovery partitions are gone!!!
INSTALL WINDOWS 8 PRO
Plug in the USB Flash Drive with Windows 8 Pro install files.
Windows 8 Installer would show the unallocated disk space. I can't remember the exact details but either I had to click on Delete or New to delete and then create a new GPT partition. The entire partition was about 119GB.
From that point, follow the Windows 8 Pro installation steps.
After booting up into Windows 8 Pro, plug the external USB drive that had the drivers folder backed up from D_backups.
Install all the drivers from this folder (I was able to install everything except for one Intel fast boot one because of missing partition but my Yoga still boots up just as fast).
Go to device manager to check and everything should be good now.
Run Windows Update.
You should now have about 101GB free on C: drive!!
INSTALL VISUAL STUDIO, SQL SERVER and OFFICE 2013 ON LENOVO YOGA 13
I installed the following in that order:
Microsoft SQL Server 2008 R2 Developer edition (I installed all components, everything!). Then I installed latest service pack.
Microsoft Visual Studio 2010 (I installed all components, everything!). Then I installed latest service pack.
Microsoft SQL Server 2012 Developer edition(I installed all components, everything!). Then I installed latest service pack.
Microsoft Visual Studio 2012(I installed all components, everything!)
I ran Windows update and also installed Nov 2012 updates of SQL Server Data tools.
I then installed Office 2013 Pro Plus.
MAKE LENOVO YOGA 13 MORE SECURE
Go to Control Panel and enable Windows Defender (it is included by default in Windows 8 and is anti-virus and anti-malware solution)
Enable full hard-disk encryption using BitLocker feature of Windows 8 Pro. Since Lenovo Ideapad Yoga 13 doesn't have hardware TPM, you have to enable password based option. For this, follow the steps here: http://rics.partners.org/show_article.php?id=274.
Basically, you go to GPEDIT.MSC and Open Computer Configuration => Administrative Templates => Windows Components => BitLocker Drive Encryption => Operating System Drives. From the right pane double-click "Require additional authentication at startup. Select Enabled radio button and check the box for "Allow BitLocker without a compatible TPM...". Click OK and close the policy editor. Then Right-click your C drive in the Computer folder, click Turn on BitLocker. Then select Enter a password instead of USB option. Then provide a strong password (make sure to write it down and put it in a SAFE place, if you lose the password, no one can boot into your hard disk). Then select Save to a file and save it to the External Drive. Select "Encrypt entire drive...", click Next. When this is done, you will get a pop-up on the lower-right a prompt to restart the computer. Restart your PC. Enter the encryption password created earlier. If you are successful in getting into Windows, you're all set.
I also hooked up to Skydrive and used BoxCryptor to encrypt my files in cloud.
The available free disk space should now be about 54GB.
I verified that Lenovo Yoga 13 works like a champ with no slowdown with Visual Studio 2010, Visual Studio 2012 and SQL Server Management Studio open simultaneously and Bitlocker enabled!
The keyboard right SHIFT key is small but other than that, it can work as a great portable development machine and Microsoft Reader is great for reading PDF eBooks.
So if you are a Developer on Microsoft platform, go right ahead. Lenovo IdeaPad Yoga 13 is great for running Visual Studio 2010 and Visual Studio 2012 (1600x900 resolution is totally usable) while on the move. Since I have only had this machine for a few days, I can't tell much about the long term reliability.
Solved!
Go to Solution.

Thank you for posting this. I am in this exact situation. I purchased a yoga 13, and installed Visual Studio Express 2012 for Windows Phone. As it turns out, the Windows Phone Emulator ONLY works in a Windows 8 Pro environment. Since the Yoga doesn't have a disc drive, I shared my W7 computer's cd drive, then put in Windows 8 Pro, so that it could install onto the Yoga. Well, after the installation was done, I tried running my program again and ran into the same issue. It prompted me that my environment must be Windows 8 Pro! I thought that Windows 8 Pro already installed but, what confuses me is that I see no indication that Windows 8 Pro installed. When I go to the System Window, it reads: "Windows 8". Should it read Windows 8 Pro?
Ultimately, I'd like to know, are you able to execute the Windows Phone Emulator? I'm not sure as to whether the Yoga has the hardware capability (needs to be SLAT enabled or something like that?), I HOPE it is able to, and judging by your post, it seems like it but I'd love to know your perspective on my approach.
Please let me know if this makes sense, as I'm new to this kind of thing but really want to start development for Windows Phone.

Port Replicator loses connection to 2 external monitors and moves all the windows to the main screen

I recently purchased a Lenovo USB 2.0 Port Replicator with Digital Video (0A33942) to use with my Lenovo ThinkPad E530 laptop and two external monitors. One of the monitors is plugged into the port replicator with a VGA cord and the other one is plugged in directly into the laptop also with VGA.
The issue I'm having is randomly during the day, both screens will go blank, when they come back up everything that was open on the second screen gets moved to the main one. This happens about 15 times a day and although not a life threatening issue, it's still more of an annoyance moving everything back to the second screen as it was originally set up.
I have gone to Power Options and I have switched the sleep mode to 'Never'. Anyone have any suggestions? This is really driving me nuts. I tried calling Lenovo support and they told me this wasn't in "their scope" of support issues.
Thanks

this is a driver incompatibility issue, it happens with some displaylink devices. I had this problem with the Lenobo USB 2.0 port replicator before.
Since the E530 has USB 3.0, i suggest you get a Lenovo's USB 3.0 dock, which will support 2 external LCD (but only one of the dvi on the dock can be converted to vga).
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

(T530) Driver for port replicator M01060 windows 7 64 bit

Hi.
Where can I download a driver for the M01060 port replicator.
When i attach it to the usb port, windows starts installing drivers, but reports errors with driver for ethernet and video.
Keyboard and mouse works ok when attached to the port replicator.
Best regards,
Erik

Hi Erik,
Welcome to Lenovo Community!
As per the query we understood that you are facing the issue with Driver for port replicator M01060 on your ThinkPad T530.
Please check with the drivers from the below link and install it, also suggest you to go through the readme file before installing the application.
http://support.lenovo.com/us/en/documents/migr-4tpjf4
At the bottom of page, Lenovo USB 2.0 Port Replicator with Digital Video
(0A33942 - U.S., Canada Power Adapter) Driver (.exe)
Hope this helps.
Best regards,
Hemanth Kumar
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(SL510) Driver for port replicator M01060 windows 7 64 bit

My monitor will not work with a M01060, when used with my SL510. OS is Windows 7, 64 bit.
I download the 2.0 drivers listed on this forum, but that did not fix the issue. The device manager lists USB Ethernet and USB Video in "Other Devices." How can we get the screen viewable?
Thanks!

Hi Erik,
Welcome to Lenovo Community!
As per the query we understood that you are facing the issue with Driver for port replicator M01060 on your ThinkPad T530.
Please check with the drivers from the below link and install it, also suggest you to go through the readme file before installing the application.
http://support.lenovo.com/us/en/documents/migr-4tpjf4
At the bottom of page, Lenovo USB 2.0 Port Replicator with Digital Video
(0A33942 - U.S., Canada Power Adapter) Driver (.exe)
Hope this helps.
Best regards,
Hemanth Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Twist BIOS 1.65 wake from sleep causes port replicator failure

Recently, I updated my Thinkpad Twist to BIOS 1.65. After the update, my Targus ACP70US USB 3.0 port replicator / dock (video, audio, Ethernet, USB hub) would not reconnect after waking from sleep. Unplugging and reconnecting the USB connector would do nothing. The only way to get the port replicator to work was to do a full reboot. I'm running Windows 8.1 x64.
I can confirm that this is a new problem specific to BIOS 1.65. Downgrading to BIOS 1.63 resolved the issue--the port replicator works fine & wakes from sleep properly with this BIOS revision. And yes, the Targus dock has the newest firmware & the Windows drivers for it are current...
I didn't bother trying to see if any other USB device would fail in this way or if it's something to do with this specific Targus device...
Maybe the following change may have something to do with the regression: - (Fix) Fixed an issue the computer might not resume normal operation from suspend state.

Albert, go to http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS032000 , which is the download site for the latest BIOS update. Scroll near the bottom of the page and you will find all the previous versions of the BIOS files that you can download. Just select the file and it should begin to download.

Port Replicator compatible with Windows 8.1

Does anyone know if HP has a port replicator that is compatible with Windows 8.1? I have found that there may be one for Windows 8 but not 8.1.

Hello JLINDBACH,
Thank you for posting on the HP Forums!
I understand you are looking for a port replicator that will work on Windows 8.1. The HP USB 3.0 3005pr Port Replicator does have a driver for Windows 8.1 that you can download here: HP 3005pr USB 3.0 Port Replicator Driver for Windows 8.1
Currently, HP does not sell any with the support built-in out-of-box. Downloading the driver and applying it allow you to have that compatibility. Please let me know if you have any other questions or concerns. Thanks!
Mario
I worked on behalf of HP.

Portege R500: Which port replicator with DVI could be compatible

Hi,
Does anyone know which port replicator with DVI supports the portege R500 notebook.
When I look at the product and it's accessories no one of the port replicators lists the portege R500 as a supported notebook.
Perhaps there is not one as of now?

Hi
I also used the Toshiba Options & Accessories website for the searching and I found these parts:
- Dynadock - Universal USB Docking Station with Video (DVI) Phase 2 PA3542E-2PRP
- Slim Port Replicator 2 PA3603E-1PRP
- USB 2.0 Port Replicator II (Ethernet / EU Version) PX1173E-1PRP
If you need more details about these single devices then google simply for these part numbers.
Bye

Is Port Replicator from Tecra 9100 compatible with Tecra M5?

I have a port replicator (model PA3082E 1PRP) for my malfunctioning 3 year old Tecra 9100. I am buying a Tecra M5. Do I need to get a new Port Replicator for the M5 or is my old one compatible with the new computer?

Hi
I think it should be compatible.
But on the Toshiba options and accessories site I have found only these supported devices with M5:
Advanced Port Replicator III PA3314E-1PRP
Advanced Port Replicator III plus PA3474E-1PRP
USB 2.0 Port Replicator II (Ethernet / EU Version) PX1173E-1PRP
USB 2.0 Port Replicator II (Ethernet / UK Version) PX1173U-1PRP
In my knowledge this are the newest port replicators which are available maybe therefore the old devices are not listed.
I think you could try to connect carefully the notebook with your old port replicator.

HP 3005pr Port Replicator wont install in Vista

I'm trying to install a HP 3005pr USB 3.0 Port Replicator on Windows Vista Ulimate 32bit and the installtion fails.
I get "A previous uninstall of HP Port Replicator is not yet complete. Please reboot your computer and run this installer again to installation."
I've rebooted and it does not help.
The installer is sp60674.exe
I've had a Google and most of the hits talk about Windows 8 compatibility.
However, some suggestions made by other people include:
- Uninstalling the program - it's not in the list
- CCleaner - I did every option in all the lists
- try an older driver version - I found sp57727.exe and although it appeared to install I don't have anything appearing in the Programs list and the drivers are still missing.
Any other suggestions ?

I understand you have some questions connecting the zr2440w monitor to the Hp 3005pr port replicator.
The back of the replicator should look something like this.
Question 1) What cable do I need to connect the port replicator to the monitor to use the monitor's built-in speakers?
The green headphone jack is how you would connect it to a set of external speakers. If the monitor has its own speakers, it should have a port to match it. This is a standard 3.5mm audio jack, so any standard 3.5mm speaker cable should work. I will note that this monitor didn't list any audio input. Monitors that have speakers usually have an analog audio input jack.
Question 2) Does the monitor have a built-in microphone?
This guide lists all the features of this monitor starting on page 2. It doesn't appear to have a microphone. You could still connect an external microphone to the port replicator's microphone jack.
Let me know if this answered your questions.
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Equium A100: What port replicator can I use?

hi
i have an equium a100-306. can anyone tell me what port replicator i can use that will give me Parallel / Serial ports ???
regards geeza

Hi
Please check these offers:
Dynadock - Universal USB Docking Station with Video (DVI) PA3542E-1PRP
Dynadock - Universal USB Docking Station with Video (VGA) PA3541E-1PRP
USB 2.0 Port Replicator II (Ethernet / EU Version) PX1173E-1PRP
USB 2.0 Port Replicator II (Ethernet / UK Version) PX1173U-1PRP

Dual display with Lenovo USB Port Replicator 43R8770

Hi,
I have installed the Lenovo USB port replicator using the 1.0.0.1 drivers. I am running Windows XP on a Thinkpad X300.
I can successfully get into dual display mode but when I try to make the external monitor my primary display it will not work. It just switches my primary monitor back the notebook LCD without displaying any errors.
If I disable the notebook display I can set the external as the primary but as long as the notebook is enable the external cannot be set as the primary.
Has anyone ever seen this before?
Solved!
Go to Solution.

I know it's an old discussion, but I wanted to post instructions on getting the dual-monitor setup working, as it took me a while to get it right.  This is using a Lenovo x301 with Windows XP SP3,
Lenovo Enhanced USB Port Replicator and 2 Dell 19" 1280x1024 analog flat panel monitors (I know..I know...)  My
boss didn't want to use the Laptop display.  Just the two external monitors.  Note: before proceding, please make
sure you've installed the Port Replicator drivers.
Connect left monitor (primary display) to x301 VGA port.
Connect right monitor (extended display) to Port Replicator VGA port.
Click on the Intel(r) Graphics Media Accelerator Driver for Mobile icon in the system tray and select GRAPHICS OPTIONS --> OUTPUT TO --> MONITOR
Click on the Lenovo Display Adapter icon in the system tray and select EXTEND TO --> RIGHT
Hope someone finds this helpful down the road.
Message Edited by BMCit on 01-28-2009 01:56 PM

Lenovo Enhanced USB Port Replicator SILENT INSTALLATION (distribution)

Hi!
I have problem with silent installation of the "USB Port Replicator".
I have an CD with autorun (usbportrep.exe starts), nd i need to install in silently on client computer.
usbportrep.exe hasn't any switches like \s or \hidden or \quiet.
I tried to made response file, but it doesn't helps.
Could you help me?
Thanks a lot!

I have installed it.
During installation I copied sources from %temp% folder.
Package installs:
Lenovo USB Port Replicator (non msi)
Display Link Core Software (msi)
Lenovo Display Adapter (msi)
Then I captured first application. And compiled it ot msi.
I have made customization by two transform files for "Display Link Core Software" and "Lenovo Display Adapter"
After that I made batch file:
msiexec /i LenovoUSBPortReplicator-1.22.msi ALLUSERS=1 ARPNOMODIFY=1 ARPNOREMOVE=1 ADDLOCAL=All REBOOT="ReallySuppress" /qn
msiexec /i "DisplayLinkCoreSoftware.msi TRANSFORMS=DisplayLinkCoreSoftware.mst ALLOW64BIT=No WIN2KSP4=Yes WINXPSP0=No WINXPSP1=No WINXPSP2=Yes WINSERVER2003=No VISTA=Yes ALLUSERS=1 ARPNOMODIFY=1 ARPNOREMOVE=1 ADDLOCAL=All REBOOT="ReallySuppress" /qn
msiexec /i LenovoDisplayAdapter.msi TRANSFORMS=LenovoDisplayAdapter.mst ALLOW64BIT=No WIN2KSP4=Yes WINXPSP0=No WINXPSP1=No WINXPSP2=Yes WINSERVER2003=No VISTA=Yes ALLUSERS=1 ARPNOMODIFY=1 ARPNOREMOVE=1 ADDLOCAL=All REBOOT="ReallySuppress" /qn

Lenovo USB 2.0 Port Replicator Office 2013 BSOD's

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