Lenovo USB 3.0 Dock / Port Replicator (0A33970) and ThinkPad T430

Purchased a 0A33970 port replicator and having issues getting it working.  Cannot display to an external monitor.  Trouble shooting suggests bringing up the GUI but I don't see options for managing or troubleshooting.  The CD would not autostart, mouse does not seem to work, really not impressed so far and had to disconnect everything to get some work done today.  Who has gone through the process of standing up an A33970 and getting it to work right?  My T430 was just built in September of 2013 so it is fresh and should be compatible with the A33970.

Hi,
Please run through this guide for general troubleshooting tips:
http://www.displaylink.org/forum/showthread.php?t=896
If you are using Windows 8.1 please see this guide:
http://www.displaylink.com/support/ticket.php?id=346
To help us investigate the issue, please download this tool:
http://www.displaylink.com/support/ticket.php?id=269
Please run it and select "Gather Support Information"
It's also worth trying the "System Compatibility Check" to see if anything is flagged up.
Please send all results to technical_enquiries @ displaylink.com with a mention of this thread.
Thanks,
James

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