Lenovo Win7 PC G550 Veriface issues

I have a problem with the veriface login system in low light. It cannot get good enough resolution to recognise me. Is there a simple solution fir this or do I need to simply turn off Veriface?

yeah, thats the issue with veriface, if there's not enough light.
it's up to you, you can also try to login, or stop using it.

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Formating to Win7 VECD and driver issues

I have recently formated my booklet 3g to win7 vecd for enterprise issues.
After reinstalling all the drivers I've found that just the 3G option modem usb driver doesn't installs correctly, the driver listed from the nokia->support webpage.
Eitherway, in the option webpage, with my IMEI i cannot find the method to download the globetrotter connect 3.1 since it is a "secured" file. I have also tried to download the software that my mobile provider gives to me, but it doesn't work neither. Also tried to install the driver from the option webpage for the option 382E embedded device, and still is not recogniced...
I have my sim inside the SIM slot... but in the device administrator from windows 7, its says that there is an "unknown device" under the USB tab.
I don't know what shall I do now in order to find a solution for this.
Thanks in advance for any possible solution
Regards
Solved!
Go to Solution.

Up to today, I've tried multiple choices in order to make this work.
Still find in the Device Adminsitrator: "unknown device", under the USB controllers. I expect this to be the 3G/GPS modem, but not sure, since is the only thing not working still on my laptop.
Ive tried using drivers version 5.1.32, 5.1.33 even a driver for 382 made for a laptop Acer Timeline, with no success...
Thing is I have tried also uninstalling the unknown device driver, and rebooting computer, but still comes back the same driver... this done with all the drivers downloaded so far.
Under the drivers folder for the "official nokia-option" set, appears some like:
GtGps.inf
gthsmdm.inf
gthsndis.inf
I've tried to installed them manually but then, the device gets stuck with no response. I'm starting to believe that maybe the usb modem is broken, or doesn't support the windows 7 enterprise edition. But that is pretty strange, since is a 32 bit edition, and all version are based on the same type of software... then starting to believe the first thing.
My booklet is branded with Spanish Movistar provider, and I have a Movistar SIM into the slot, so I should have no problems of SIM locks or anything like that (even it doesn't even recognice the modem).
This is kind of frustrating since is the only thing left for me to have the booklet working great

ThinkVantage Productivity Centre-Is it pre-loaded on Lenovo Win7 Disk?

HI all, I've had refurbished IBM Thinkpads for the last ten years and, as my Thinkpad 600X began to die a slow death, I felt it was time to seriously upgrade to a Lenovo, so I got myself a T410 and it's a great machine. It's probably more computer than I need, but then I'll probably use it until it disintegrates.
The thing is that it came loaded with WinXP, which is fast becoming prehistoric, so I was thinking of loading on the Lenovo Win7 Professional CD that came with it.
However, since this will be a clean install, does this mean that I will lose the Thinkvantage Productivity Centre program that came pre-installed with the computer?
And if I do lose it, is it available to download free from Lenovo?
FULL DISCLOSURE- I'm a Gen X'er and computers really kicked in by the time I was too old to learn new tricks. So, my apologies if this query comes across as a real newb question.
Thanks in advance, all.

Start with the operating system recovery media disc first then it would prompt for the next disc set.
But i remember there should be a Rescue and Recovery Disc.
Did you this disc package from Lenovo?
Before you go ahead and do this update, you should make a set of XP pro recovery media discs, you can do this by going under start->program->thinkvantage->create product recovery media. This should create two disc set, which is exactly like the Win 7 Recovery discs that you got, so if you ever feel like recovering back to the original win xp OS, you can use that.
1. Put the disc in and restart the laptop, and see whether that starts the whole recovery procedure.
2. (You may need to go into your bios, press F1 during the initial laptop startup. Once you are in the bios menu select startup, then change the boot order to make the cd drive first in the list, by pressing F5/F6 to change the listing). Now save and exit the bios.
3. The laptop should reboot now and you should able to get into the Rescue and Recovery console, now select the recovery back to factory condition, and do a full restore, this should load all the discs and you just have to follow the prompt.
P.S. How did you get the Win 7 OS recovery media, as the Win XP pro loaded laptop don't ship with the Win 7 OS recovery media.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Lenovo v560 Veriface issues

I have a problem. on startup, my paticular system brings me to the log in screen and it used to have the option to 1) scan
my finger 2) enter a passwor or 3) use veriface log in. then all of a sudden, the veriface login thing disapears. i go into the
program list and attempt to access it, but when i click on the icon, it tells me that windows cant find it. so i uninstall the
program (its a useless gimmick anyway), and for some reason, my computer throws a fit everytime i try to login, saying
that veriface cant be found.
What i want to know, is how i prevent my computer from trying to acces the program on startup.
If any one knows how to do this, your help would be greatly appreciated
sincerly, god

http://forum.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Steps-to-uninstall-Lenovo-VeriFace/ta-p/42...

Lenovo G550 battery issue, stuck at 0%

Hello,
I've recently purchased a Lenovo G550 (Core2Duo, 4GB RAM), and my batt. says the designed capacity very well, the recharge rate is ok bu the battery does not recharge at all, stuck at 0% and do not raise up.... I've tried to put the g550 on the charge by 24hrs, removed the batt, reinserted and nothing happens, the battery is stuck in 0% forever:
Link to image 1
Link to image 2
Someone please help.
Thanks in advance.
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums
PS: Sorry Mr. Moderator =/

I would suggest a Battery gauge reset, but im not 100% sure if it will work out, though you can try a gauge reset, considering the age of the machine I would also suggest a battery replacement
Lets make 2015 the year of the #DO
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Lenovo G550 - Keyboard Issue

I'm not sure exactly what happened, but I must have accidently hit a wrong key. It seems that there is something wrong with my SHIFT KEYS and with the CTRL KEY on the left side of my keyboard. I have a feeling I hit a wrong combonation of keys because the problems happened during a time when I was typing a post on another discussion board. I used Chrome, Firefox, Outlook, and Word to make sure it wasn't browser related. It wasn't. From what I can tell when I hit my Right hand CTRL KEY it switches tabs within my browser. When I hit the Right side SHIFT KEY it highlights a bunch of the last words that were typed and if you hit it a 2nd time it deletes those words and highlights another bunch of words before the previous deleted words. When I hit the left side SHIFT KEY by itself nothing happens, but when I hit the right handed SHIFT KEY along with another letter then it brings up stuff in my browser instead of just CAPITALIZING the letter like it usually does. For example when I hit SHIFT F a FIND Box opens up in the upper left hand corner of my google chrome browser. I know your thinking don't you mean when you hit CTRL F that the find box came up NO I do mean when I hit SHIFT F. It does other things when I hit the SHIFT KEY with other keys depending on what key I hit at the same time I hit SHIFT.
Does anyone know what the problem is. Sorry can't put a question mark or any of the symbols above the numbers. What do I need to do to fix it as its driving me crazy. PLEASE HELP

Update: Whatever it was eventually fixed itself after pretty much doing nothing while sitting around turned on while I watched TV. I woke it up from Sleep mode and it was fixed. Which is strange considering I restarted it and did a full shut Down and neither worked. Apparently a good snooze was all it needed. lol

Re: Win7 x230 2306CTO audio issues

Hello I'm giving feedback about the audio issue people are talking about in this discussion forum. I have an x230 that keeps having audio issues. Either the audio buttons stop working or if the buttons work, no sound is heard from the laptop without going into device manager and removing the RealTek audio driver and then letting Win XP find it again. It appears the issues isn't O/S specific and have also seen that laptops sent to Lenovo have the system board and speakers replaced, however it doesn't resolve the issue. I also see that by reimaging the laptop, that doesn't solve the issue either. The details of the machine are below:
i5-3320M(3.3GHz),4GB RAM,128GB Solid State Drive,12.5in 1366x768 LCD,Intel HD Graphics,Intel 802.11agn wireless,1Gb Ethernet,UltraNav,Secure Chip,Camera,9c Li-Ion,Win7 Pro 64
Machine Family: X230
Model# 2324-G53
SN#xxxxxxxx
BIOS: 2.52
CHIPSET AND DRIVER VERSION: Intel 7 Series/C216 Ver. 9.30.1020
Memory: 4GB
O/S: Win XP SP3 32 bit
Driver Versions: All drivers up to most recent version from Lenovo support site as of 4-4-13
Steps taken to resolve issue: updating BIOS, and all drivers, and Lenovo software available for the laptop.
Name: Michael Ruskuski
Email address:xxxxxxxxxxxxxxxxx
Country: U.S.
Phone: please reply to email, best way to contact me.
Case Number: Haven't opened any cases with Lenovo.
Moderator Note; s/n edited for member's own protection, e-mail address removed to stop the spambots getting it
Solved!
Go to Solution.

Hi all,
After discussing this issues with our Cusotmer advocates teams seems that this issues was resolved by doing an unistaaltion of the current drivers and reinstalling the drivers from our support site. Additional updates to the audio and communication application had found to rectify this issues. At the moment I will be setting this post as solved and the resolution. We will continue to monitor this thread and should further issues arise we will gladly unmark this as the resolution and sought to fina new resolution that fits best.
Hope this helps.
Regards

R400 XP to Win7 OSD and Wake issues

Hi All,
I recently upgraded to Win7(32bit) for XP. I was not able to install HOTKEYS (OSD).
Thinkpad Hotkey V:3.87; On Screen Display v:6.71,
as "An error occured while copling file shtctky.dll" "Cannot coply file to destination directory."
Also when ever my laptop goes to SLEEP mode , its not resumeing that is wakeup. Then I need to force fully Shutdown and Start again.
FYI: I had installed all the updates, both Win7 and lenovo. (Volume MUTE hard key's is not working)
( no issues with XP)
Kindly advice.

I can't add value, but I can confirm other issues with CAD workflows on Win7 (we're on x64 though). We use a workflow step to direct the embedded browser to a URL when the call ringing event happens. This seems to work, but after time, will simply stop firing. TAC says it's "custom workflow" which they equate to "development" which in turn means "go talk to a partner". I think we can all agree that if you design a piece of functionality to be customizable/flexible, that doesn't give you the right to carte blanche not suport it just because your customers are using it within designed spec. It's basically like them saying "this feature is perfect, can't have bugs, and if you have issues, it's something you did wrong".
Sorry, ranting, but I'm glad I'm not the only UCCX-er out there experiencing CAD workflow woes on Win7.

Win7 - intermittent mouse stuttering issue

Hello, as per engineer's advice I am opening a separate thread on Win7 mouse stuttering problem here. Same issue as with others: both built-in and wired mouse cursor suddenly stops moving for a few seconds, then it restores its movement. I see no specific
or firm correlation between network activity (wired or wireless, different networks). No correlation also between processor load and the issue, alas. It can happen on a desktop with a single application, let's say IE.
The issue first occured almost immediately after installing fresh Win7 on a new computer. The MS engineer advised to uninstall and reinstall Flash; no change after that.
Computer is Lenovo X201, Intel i5 CPU M 520 @ 2.40 Ghz, 4 GB of RAM, Win7 64 bit Enterprise.
Luckilly, the computer is used for business purposes only so no casualties in fierce gaming, but the glitch is nevertheless annoying. Hope for some useful advice. Thanks.

EDIT:
ACTUAL FIX, AND YOU'RE NOT GONNA LIKE IT!
I've found that I only ever experienced mouse lag, when my RAM (memory) usage peaked, resulting in Windows being forced to do disk paging to cope with my lack of RAM.
You can see if this is your problem, by hitting CTRL-SHIFT-ESC to open the Task Manager, and go to the Performance tab (do this just after a fresh reboot!!! See why below.). Leave it open, and try doing a lot of things at once (open a browser with many start-up
tabs while opening some RAM-heavy program, like a programming IDE or a video editing suite). If it peaks, and your mouse subsequently lags, you probably need more RAM for your purposes.
This also explains why people can be posting so many different false "fixes". Whenever the lag occurs, because some operation needs more RAM, the data is cached
in the page file. So when people have experienced lag while using their computer, and then do something to try and fix their problem, and try the same things that made the computer lag before, all those things are already cached, and therefore won't lag anymore...until
you restart your computer, or the pagefile has been filled with new data.
The fix for me, ended up being installing more RAM. If you do not have that option, try to limit the number of programs simultaneously running on your computer. One way
to do this, is by unchecking unneeded start up programs, using these steps:
1. Start ==> Run
2. Type in: msconfig
3. Hit enter the Startup tab
4. Untick all programs THAT YOU KNOW, which you do not need to have available at start up.
Another way, is to remember to close programs when you're done with them.

Weird G550 screen issue

Hi
So I recentely dropped my iPad on my G550 and ever since that happened the screen hasn't been working. Everything goes dark and it just slightly lights up a bit (you still can't see anything). The rest of the laptop is still working fine, when I dropped it a video was playing and I could still hear everything perfectly etc.
What I find weird though is that the iPad didn't even hit the screen. It fell on the mousepad area...

hi Boram,
Welcome to the Lenovo Community.
I've seen some scenarios that if something hard fell on the keyboard, you might not see any damage on the outside but it could cause a big impact inside (it cam dislocate cables / damage the chips).
Here's what you can try:
1. Press Fn + Up Arrow to increase the brightness
2.. Check if there's a background image on the screen if you point a flashlight into it -- if you do, try connecting an external monitor. If: there's a display, the LCD inverter chip might be defective.
3/. Re-seat the RAM, You can ccess the RAM slot by opening the bottom comparment cover. Related video here
If this doesn't workv and/or If you see the screen flickers ON/OFF, the LCD cable or the inverter chip might be defective and you will need to send the unit for service. Support phone list here.
Hope this helps.
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Lenovo T400 screen goes dark issue, some video driver problem

Lenovo:
Motherboard:
CPU Type: Mobile DualCore Intel Core 2 Duo P8600, 2400 MHz (9 x 267)
Motherboard Chipset: Intel Cantiga GM45
System Memory: 1992 MB (DDR3 SDRAM)
BIOS Type: Phoenix (08/19/08)
Display:
Video Adapter: Mobile Intel(R) 4 Series Express Chipset Family
Video Adapter: Mobile Intel(R) 4 Series Express Chipset Family
3D Accelerator: ATI Mobility Radeon HD 3470
Problem/Issue:
Driver problem appeard after upgrading from XP to Windows 7.
From the Device Manager I saw that ATI Mobility Radeon HD 3470 was not working properly and
a) I did the "update driver software." After restart the screen light was darker than usual. (This was usual if I was working from battery but I was plugged in this time. )
As I'm not the best with computers I thought my drivers might be in conflict and to prevent serious damages, I just
b) disabled ATI Mobility Radeon HD 3470 from device manager.
This actually resolved the dark screen problem.
c) then I went to Lenovo support site: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=MIGR-72858
downloaded newest drivers for ATI Mobility Radeon HD 3400 (Switchable Graphics Driver)
and Intel 4500MHD (Intel GM45 Express Chip)
For some reason while installine the: Intel GM45 Display Driver (version 8.15.10.2302) gives me error:
"This Computer Does not meet the minimum requirements for installing the software"
Also some problem appeard when installing the new downloaded version:
ThinkPad Switchable Graphics Driver (version 8.792.5-110424b-119200C)
d) so I went back to device manager and made an update to ATI Mobility Radeon from there.
Well, I got it working, but the screen went dark again. When I disable the driver it goes back to normal
brightness and when I enable it again, it stays normal.
I'll try to restart and see what happens

We had the excat same issue.
I could get the picuture back pressing the power button until it went to sleep and then wake it up again.
After the I went to device manager to delete all display drivers both Intel and ATI and then reboot.
doing the reboot windows found some drivers it could use.
I then installed the switchable driver from lenovo.
Now windows device manger report two display drivers:
1)
ATI Mobility Radeon HD 3400 Series, Version 8.792.5.2000, Driver manufacturer ATI Technologies Inc
2)
Mobile Intel(R) 4 Series Express Chipset Family, Version, Version 8.792.5.2000, Driver manufacturer ATI Technologies Inc
So it seams the switchable ATI driver take over the Intel card and the Intel driver is not needed.
At least the problem is solved for us.
Regards Anders

T410s display port no longer works after lenovo / win7 upgrade

Arrggh... I have a Dell u2711h monitor that i connected to my t410s via display port. It worked fine until i did a lenovo driver updateand windows 7 update. Now, it just goes into powersaving mode with the display port. I backed out the windows7 updates, went back to a windows restore point from when i knew the dp worked, uinstalled / reinstalled the lenovo drivers for nvidia nvs 3100m optimus, audio, etc.
The HDMI cable works, the monitor works with display port off of another PC, but no longer on my t410s. Anybody have any ideas? I spent a lot of money getting a big monitor with a high resolution trhough dp, but now i can't use it. Very fustrating.
Any ideas?

Hi dft410s,
Please try in BIOS to isolate hardware/software issue. If problem remains, please contact local lenovo for machine inspection
Worldwide Support Center phone list for ThinkPad, ThinkCentre and ThinkStation systems
http://support.lenovo.com/en_US/detail.page?DocID=HT036550
Fred
T61 + X201i

Lenovo X201 external monitor resolution issue

Hi,
I'm having issues connecting my Lenovo X201 through the docking station -> display port -> Dell 3011. The native resolution for the monitor is 2560x1600. However, I currently can only set the resolution to 1920x1080 (ugly!) as any high resolution results in the monitor entering power save mode.
I'm using xrandr to set the video mode in my .xinitrc (running dwm). This creates a good Xinerama config for dwm.
I'm currently using the line
xrandr --output DP1 --mode 1920x1080 --above LVDS1
to set my resolution. When I change to --auto or --mode 2560x1600, or 1920x1200 etc I get the blank screen on the external monitor. I'm using the xf86-video-intel-sna driver package (I tried the -uxa as well to no avail).
Any hints?

I was able to get it by having arandr help generate the config, here's the solution that worked for me:
xrandr --output HDMI1 --off --output LVDS1 --auto --right-of DP1 --output DP1 --pos 0x0 --rotate normal --auto --output VGA1 --off

Lenovo U410 8.1 Audio Issues

I have owned the Lenovo U410 Ideapad for a decent while now and I have been consitently satisfied with its preformance. Recently I uprgraded to Windows 8.1 and it does not play any sound from any source. After some searching I found the software to fix it.
The "Conexant Audio Driver for Windows 8.1 (32-bit, 64-bit) â“ IdeaPad U310, U310 touch, U410,"
So of course I downloaded it, but the problem persists where sound does occur, with every 1/7 videos on Youtube, or sound lasts for moments but nothing is consistent.
Any solutions? It would be immensly appreciated.
Solved!
Go to Solution.

hi Squeaking_Lemur,
Welcome to Lenovo Community Forums!
Is the issue happening on local mp3 files(audio saved on your pc and not through the internet)?
Try opening Device Manager and open Sound, video, and game controllers Uninstall the conexant entry there and restart your system see if that will work.
If still non try this again
Conexant Audio Driver
Let me know your findings
Cheers!
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Lenovo k430 ram upgrade bios issue

I've just installed 32gb of 1600 Corsair ram in my Lenovo k430 that came with 16gb 12800.
The ram was recognized at firt boot but the cpu-z app reports a lower speed (pc3-10700) much lower than the prevous ram (pc3-12800).
I've entered the bios at boot but i didn't see anything where i can set the right type of ram.
Can you help me please?
Solved!
Go to Solution.

Hi Locutus,
Welcome to Lenovo Community Forums!
I’m sorry to inform you that the computer will support complete 32GB of RAM/Memory only if each slot is installed with 8GB RAM, below are images for its combination information and its RAM specifications.
1.
Spoiler (Highlight to read)
2.
Spoiler (Highlight to read)
Do post us back for further queries.
Best Regards
Shiva Kumar
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Lenovo Win7 PC G550 Veriface issues

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