Lenovo Windows 7 Upgrade Program site is broken (forcing 64-bit to 32-bit)

When I attempt to register my T400 for upgrade to Windows 7 the website offers me the incorrect upgrade.
If I set the Original Windows OS installed to: Windows Vista Business 64-bit
the Eligible upgrade Windows 7 product is: Windows 7 Professional 32-bit
The opposite is also true; original Vista Business 32-bit -> upgrade Windows 7 Pro 64-bit.
Other version upgrades also give the same problem.

Use ABR tool to backup your product key.
Download a 32 bit version of your windows 7
Install, then activate with with your old product key, and install all drivers as needed
If you want a copy of the Lenovo disc:
Lenovo media can be ordered in 32/64 bit versions for ~$45

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Windows XP 32 bit to Windows 7 64 bit - Free Upgrade Program

I ordered a 64 bit capable T500 from Lenovo under the free upgrade program to windows 7. It came alread upgraded from Vista to Window XP. Now I would like to upgrade to windows 7 under the free upgrade program, but the Lenovo Rep tells me that they refuse to send a 64 bit disk. I have tried installing the 32 bit OS, but it doesn't recognize all my Ram. Is there someone who has had success in getting lenovo to send a 64 bit Windows 7 disk?
I don't undersand why they wouldn't ship the 64 bit OS. The retail verion of it come with both. The Lenovo rep told me to spend $200 on the retail version.
Has anyone been able to get Lenovo to send a 64 bit Windows 7 disk to them instead of the 32 bit?

welcome to the forum!
the lenovo rep you spoke with was correct. microsoft's policy with OEM versions of the OS is that the upgrade has to go from 32 to 32 or 64 to 64. vendors are not allowed to provide 64-bit media to owners with a 32-bit COA.
unfortunately this is microsoft's policy. lenovo has no control over it.
ThinkStation C20
ThinkPad X1C · X220 · X60T · s30 · 600

Lenovo Windows 7 Upgrade questions (please help)

Dear Lenovo Community:
I recently purchased a Thinkpad T500 and signed up for the Lenovo Windows 7 Upgrade Program. I have a few questions that I haven't been able to find the answers to elsewhere. I was hoping some of you could help:
1) Will the Lenovo Windows 7 Upgrade disc include both the 32 and 64 bit install options? My T500 came loaded with Vista Ultimate 32, but I would like to do a clean install of Windows 7 Ultimate 64 if possible.
2) I've recently heard a lot about the Lenovo Enhanced Experience. Can anyone briefly explain what this is? Will I be able to take advantage of all the EE features with my T500 using the Windows 7 Upgrade?
3) My computer came pre-loaded with 3 drives (or maybe they're partitions?): C:, Q: (Lenovo), and S: (ServiceV003). How will these drives/partitions be affected with the Windows 7 Upgrade if I opt for a clean install? Will I be able to eliminate the Q: and S: drives if I want? (I have a Samsung Solid State Drive by the way, in case this matters.)
4) Finally, when will the Upgrade discs be shipping? Lenovo and Mentor Media have been rather silent about when we will receive our upgrades. Can we expect an e-mail update indicating that our order has shipped?
Thanks for your help!

1. Bit foggy on this. Will have to do a clean install for sure. Not sure if 32 and 64 bit are on same disk. As you have ultimate, you might be at an advantage here.
2. Look at the videos in other threads. You will get "some" of the benefit. I'm actually guessing wiht a clean install, you will have afaster machine than one of the EE ones with all of the crapware
3. re-partition into a single drive. They will be of no use to you. Or, pop out the drive and clean install to a new SSD ($250) or WD Scorpio Black ($75) drive for extra speed. I'm doing this giving me the option of putting the old drive back in to have Vista in factory condition if I ever need to (I don't expect to and will probably wipe the drive and re-use it in 6 months).
4. Other thread suggested 1/2 have shipped and rest will ship next week.
T61p, T400
formerly x23, x40

Your Windows 7 upgrade program failure

TO Lenovo, Microsoft, Mentor Media;
    You FAILED!
    Your Windows 7 upgrade program has FAILED badly. I bought a Lenovo desktop PC a couple of months ago on the PROMISE that I would receive a FREE Windows 7 upgrade. I have found that it is impossible to ascertain the status of the order or shipment.
   YOU set certain EXPECTATIONS that YOU failed to live up to. YOU could help alleviate this problem by COMMUNICATING with your customers via an effective ONLINE mechanism. YOU have FAILED to do that.
    I would suggest that you watch these advertisements to help remind you of what it is to be a PC and that your competitors seem to crave my business more than you.
http://movies.apple.com/media/us/mac/getamac/2009/apple-mvp-broken_promises-us-20091023_480x272.mov
http://movies.apple.com/media/us/mac/getamac/2009/apple-mvp-teeter_tottering-us-20091023_480x272.mov

I think you are being a little harsh here. How exactly has lenovo failed you? Have you submitted an upgrade request? Have you tried to call lenovo support about the issue? The Upgrade process seemed pretty clear to me from the home page. Perhaps you could provide more details on what happened in your situation, instead of flaming lenovo. I am sure that someone here can help you get your upgrade sorted out.
Perhaps you can check out this post. It gives you the steps required to check on your order status
-c
edit: included new link

I use sites with pdf's a lot. Why isn't pdf viewing built into Firefox? The extensions can't keep up with your rapid upgrade program.

I use sites with pdf's a lot. Why isn't pdf viewing built into Firefox? The extensions can't keep up with your rapid upgrade program.

Thank you for your post. This forum is for Sony Consumer and Vaio products - for gaming questions and discussions there is a separate PlayStation forum:
http://community.us.playstation.com

Installing Lenovo Windows 7 upgrade in a new hard disk

I have an U330 and I have received Lenovo Windows 7 upgrade disc. My pre-installed OS is Windows Vista.
I bought a new 500 Gb hard disk and I want to change my U330's hd for this new one AND also want to install Windows 7 in this new hard disk.
Question: is is possible to install windows 7 using Lenovo Windows 7 upgrade discs directly in this new hard disk?
Or do I need first to change the hard disk (and restore backup or restore factory default) and then upgrade to Windows 7?
Thanks in advance

I dont think it is possible,the upgrade disk will check for a eligible version of Windows vista before starting the installtion
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

Upgrade windows 7 32 bit to 64 bit

Just got my t400 with 4 gigs of ram, but forgot to order 64 bit windows, so I only have 2.46 gigs of "usable" ram. I talked to lenovo, and they said I'd have to return my laptop (and pay a 15% restocking fee) in order to get 64 bit, which I do not want to do.
I can get windows 7 ultimate 64 bit for free through work. I am wondering if it is possible to format the hard drive, then install windows 7 64 bit. I assume I would then have to download all of the 64 bit drivers off of lenovo's support page. Is there anything that I need (drivers/applications) that I would not be able to get off of lenovo's website (for instance, something that is on the recovery partition)?
Thanks.

Yes, i did the same. I had a Win7 Ultimate Upgrade CD 64 bits. The laptop had Vista Business (32 bits) on it. You can not upgrade from 32->64 so you have to choose a new installation. No need to re-format yourself. The install will do that for you if necesarry. Even better, that way Microsoft can check if you are legimate to use an upgrade CD (or not). The install went very smoothly. In 15 minutes i was running 64 bits. Then i did the Windows Activation first. Because i wanted to make sure i am a legimate user according to Microsoft (of course i know i am but does microsoft?) before going through all the trouble of installation of applications etc...Also run WIndows Update to be sure.
When i was activated (succeeded immediatelly) i downloaded and ran the Lenovo System Update program. That will download everything you need (and more) from the Lenovo site.You can also download the newest BIOS. I would do that as well and i think that doesn't come with the System Update.
After that the most intensive work starts. Installation of all your favourite applications and setiings.
Have a nice vacation! At least you have something on your hands now! ;-)
jan
--- Lenovo Thinkpad t440p (20AN-CT01WW) + SAMSUNG MZ7TD512HAGM-000L1 SSD + 16G SDRAM + 14.0FHD 1920x1080 ---

Win 7 upgrade program - delivery updates

All,
Many members have been asking questions about when updates will be shipping, how to check status, etc.
We will consolidate all comments related to the subject on this thread and provide information as available on shipping status.
We are planning a status update for Monday afternoon.
Thanks
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

I have no idea when Lenovo will decide to ship us our Windows 7 disks, but I think the procedure to check whether or not your version has shipped goes like this:
1) Go to the Lenovo Windows 7 upgrade site http://www.lenovo.com/us/en/windows7/
2) Click on "Request Upgrade"
3) Near the bottom of the page that opens will be a link hat says "To check on order status, please click here"
4) On the new page that opens you'll be asked to type in your order number and email address.
Hope this helps!

Screen resolution in Lightroom 4 on Lenovo windows 8

How can I increase the resolution so I can read the text

Hi Jim
Think Young, but it is already "large"
The text is so small that to Read need a magnifying glass to Read the text
The program is useless at present
Sendt fra min iPad
Den 07/04/2014 kl. 18.32 skrev Jim Wilde <[email protected]>:
Re: Screen resolution in Lightroom 4 on Lenovo windows 8
created by Jim Wilde in Photoshop Lightroom - View the full discussion
JIm, you can make the text larger....look at the Interface Tab on the Preferences menu and you'll see several different Font size options (although there are less on OSX apparently). Make a selection, then close and restart Lightroom for the change to take effect.
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When I click on an Icon on my desktop to take me to a site (such as google) I get a message that it could not find the loaction. Then it goes ahead and opens a Firefox window with the site anyway as if the message never happened.

When I click on an Icon on my desktop to take me to a site (such as Google) I get a message that it could not find the location. Then it goes ahead and opens a Firefox window with the site anyway as if the message never happened. Then when I close the window I see that the message is still there. I have to close it separately. Any suggestions? Oh, and this only happens if Firefox is NOT already active. If I have another Firefox window open when I click on the Icon, it just opens as expected. This message appears no matter which site Icon I select. It did not happen before I upgraded to ver 9.0.

Hello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz

Windows 7 32-bit to 64-bit upgrade

I will be getting a Toshiba Satellite L505D-S5983 Laptop, and it has only 3gb's of DDR2 RAM, so it comes with Windows 7 32-bit, but I want more RAM, and I was going to add 2gb's more, so i could run 64-bit. Does anyone know any way I could upgrade from 32-bit to 64-bit? And if not, will the computer recognize the two extra gig's of RAM and use them, and still run 32-bit ok? Because I heard that the computer needed 3gb's of ram for 32-bit, and even if you added more RAM to it the computer wouldn't recognize it and would just run on the 3gb's already installed. I would really like an answer!

Hi BlargeMan,
As Mark said, if you would like to install Windows 7 x64 bit over x32 version, you need perform a clean installation.
Regarding the recommended System Requirements for Windows 7, please refer to this thread: Windows 7 min. system requirements.
As to the RAM in x32 bit version operating systems, if you have more than 4GB RAM, it will only recognized a portion of the physical 4GB of RAM (ranges from 2.75GB to 3.5GB depending on the devices installed, motherboard's chipset & BIOS). If you would like to know more information about this, please refer to this website.
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
In addition, before you install Windows 7, it is recommended running Windows 7 Upgrade Advisor to check the potential issues.
Regards,
Linda

Does Adobe have a way for my Windows C++ program to convert an HTML string to PDF?

Will the Acrobat SDK or another Adobe library or plugin enable my Windows C++ program (not .NET) to convert HTML to PDF? Thanks.

Our Microsoft C++ (not .NET) application is a server program that runs
tasks initiated by multiple end users via web, and places the resulting
files in a central location on the server computer. The files it produces
are currently HTML5/CSS that reference GIFs (also stored on the server)
but we would like to also convert these to PDFs and both store them on the
server computer and email them to users. We are currently converting these
HTML/CSS/GIF files to Microsoft MHT's but these are not very portable and
can be viewed only in IE.
So I guess we're talking about a site license or a server license for each
server program that we sell to one of our customers.
-Steve
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Lenovo windows not visible (Fn+F5/Vol/Bright)

Hello all, new to the forums and looking for some help with my S10 Ideapad
I cant say for how long, but lately, Ive noticed that the Lenovo windows that display notifications for changes are not coming up.
I will press Fn+F5 for the wireless settings, to toggle WiFi or newly added BT, but no window pops up, nor does the wireless status change (remains on) - I can only toggle the setting by pressing the physical WiFi key at the top of the keyboard.
Same goes for the volume settings and the screen brightness settings using Fn+arrow keys, though the values do change.
Normally, I wouldnt care about this, but I am not sure the hard-key for WiFi wil allow me to toggle the BT settings, once I install the card.
I have not changed anything (that I know of) other than the Windows bubble notifications at the start bar (through RegEdit) and I doubt this would have any effect on a Lenovo program.
I have gone through MsConfig as well, making sure all programs begin at start up, but no change there either.
I did see there is a hotkey fix for other Lenovo pads, but Im not sure it will fix the problem or just add to it.
http://forums.lenovo.com/lnv/board/message?board.id=Special_Interest_Utilities&message.id=2892#M2892...
Solved!
Go to Solution.

i have the same problem with my U350 , but only the brigthness does not work evne when i press Fn+arrow up and down. i can see the indicator but cannot move, i have even unclick the light sensor. any driver for the light sensor as i cannot see it in device manager
Thanks

Can't access old ver. 9, 11 & 13 clips after Windows upgrade

In Sept. 2014 I downloaded PE 13 from B&H, worked fine and was able to access old PE9 & PE11 clips. In Dec. 2014 had problems with Wind. 7 Home Ed. and had to upgrade to 8.1 (decided on Pro). Installed 8.1 Pro end of Dec. 2014 and bought PE 13 DVD from B&H to reinstall after I backed up my hard drive. Problem after install of 8/1 Pro and installing PE13 from DVD I can't access and restore old clips from 9, 11 & 13. Tried everything I can think of....any suggestions PLEASE!

Very good, I completely understand. Please understand "I am not a computer geek!"
With the old computer system, you have Premiere Elements 9, 11, and 13 projects. And, you import media into each and see thumbnails for each of your imports in the project media area of the program (in version 11 and 13, called Project Assets). CORRECT! Please as we go forward I have the PE 13 that was downloaded from B&H and worked perfectly with my previous assets in PE 9 & 11.
When you go to open a project in one of these programs and go to the project media area, do the source media thumbnails still show as before with image in the thumbnail? Or does the thumbnail have a display of circular arrows? If the present as before, can you drag the file from the project media area to the Timeline? If you cannot, it that the problem? NO! (First info is when I set up my new PE 13 after copying all data to a 1T desk drive and loaded Windows 8.1 Pro to replace my Windows 7 Home Edition, I set up the PE 13 and used 64 bit as suggested.) NOW...When I locate my previous Project Assets on the 1T drive they show as "red blocks" with a play arrow in them where previously were thumbnails, but I can't retrieve them. As such there is nothing to add to the timeline. Last night I added to the NEW PE 13 a 22 min program I'm working on. I have all those assets, thumbnails and everything is working as wonderfully as it did in 9, 11 and downloaded 13.
Now in response to a previous question you asked:
1. When you open Premiere Elements 13 Expert workspace, go to Publish+Share/Computer/QuickTime, do you see a list of presets when you explore
the Presets" field there? NO.... I can get to /Computer but there is no QuickTime there! I did download QuickTime yesterday after your suggestion.
2. You wrote
Restarted PE13 and received the message "The selected file cannot be played becuse your system does not have the required compresser/decompresser (codec) installed.
Where are you getting the selected file---- from Premiere Elements 13 Expert workspace Project Assets to where it was imported originally from a hard drive save location?
Or other? What is the specific full name of one of these files that is giving the error message?
With everything I've been trying, I'll have to recreate this series of events to answer directly.
When you did the switch from Windows 7 Home to Windows 8.1, did you go 64 bit to 64 bit or 32 bit to 64 bit in operating system? Help me with a way to determine what the bit was on 9 & 11!
Were two separate computers involved or did you manage to change the operating all on one computer? All on one Computer
The major focus for me right now is to make sure I know what file triggers the ".....not have the required compressoer/decompressor (codec)"? And to know that
you are in the Premiere Elements 13 Editor and not the Organizer 13 workspace. Help me understand!!!! I know the difference between "Add Media", "Project Assets", "Organizer", "Editor" and "Workspace". But "Project Assets" and "Workspace" are part of "Editor", so I don't understand your question.
WolcottVideo
    Can't access old ver. 9, 11 & 13 clips after Windows upgrade
    created by A.T. Romano in Premiere Elements - View the full discussion
WolcottVideo (Mike Bruce)
Thanks for the replies.
My communications are in the threads or via Adobe Forums private message. The thread communication is preferred since then all share, and learn.
Please try to reply to the post 4 questions or use the Adobe Forums private message system to send me a private message. To do the latter, click on my Adobe ID at the top of any of my replies in your thread. That should bring up my profile. Click on the orange envelope message icon to the right of what you see in order to set up and send your email to me directly. No one but you and I see the Adobe private message communications.
Here is a basic description of where the details between us need to be confirmed...
With the old computer system, you have Premiere Elements 9, 11, and 13 projects. And, you import media into each and see thumbnails for each of your imports in the project media area of the program (in version 11 and 13, called Project Assets).
When you go to open a project in one of these programs and go to the project media area, do the source media thumbnails still show as before with image in the thumbnail? Or does the thumbnail have a display of circular arrows? If the present as before, can you drag the file from the project media area to the Timeline? If you cannot, it that the problem?
We will be watching for your reply.
ATR
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Toshiba and their Vista upgrade program

What is wrong with Toshiba and Microsoft?
they promise and advertise windows vista on all their laptops and this was one of the reasons that encourage meto purchase one.
Now i have my laptop it is impossible to register for windows upgrade (http://upgradeweb.moduslink.com/Vista/). I have tried 10 times and have sent emails to moduslink and not a single reply. It even seems pointless and difficult to get in touch with Toshiba.
I enter all my details for the toshiba satelite p100-347 and i just get either 21 messages in the end after payment:
- There is a fault, please try again later
- You will need to contact customer services to reactivate your order, if you cancel now
What does the second message mean? Has my order really gone through. isnt there any kidn of confirmation? I havn't even recieved any emails or order number to track my order.

> But that is Toshiba's fault...
Why Toshiba's fault?
Windows Vista Home Premium costs about 80 EUR if you order it WITHOUT coupon/flyer branded by your computer reseller.
By question Do you have a serialized Upgrade Redemption Form? What was your choice? YES or NO?
This whole program is made not just for Toshiba but for many other notebook manufacturers and it will be done by ModusLink Company. The same procedure is for customers from Sony, Siemens and so on. Because of that I dont understood why permanent claims on notebook producers.
Contact this ModusLink Company and see what they do and why is the problem there. If you have valid upgrade cupon you should pay for shipping and handling only.
Dear snipe I really dont understood you. Obviously you have done something wrong. Now you are probably frustrated and write so stupid coments here. This will not help other users at all just make them insecure.
If you post here then try to help!!!!!
Please dont be mad on me but nobody need stupid comments or some unqualified personal opinions.

Lenovo Windows 7 Upgrade Program site is broken (forcing 64-bit to 32-bit)

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